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ON
BY
JASPRIT SINGH BAMRAH
PGDM-HR
DECLARATION
I herby declare that the project titled “TALENT MANAGEMENT OF AGENCY MANAGER” is an
original piece of research work carried out by me under the guidance and supervision of “ Mrs.
Archana Earnest ”. The information has been collected from genuine & authentic sources. The work
has been submitted in partial fulfillment of the requirement of Post Graduate Diploma in Management
(Approved by AICTE).
Place: Signature:
First, I thankfully acknowledge the continuous support and inspiration given to me by my project guide
Mrs Archana Ernest who was always there to give my spirits a boost.
I am also indebted to Mrs.Deepa Madhusudan(adm) and for giving me the opportunity to carry out my
project work at Bharti Axa life.
I wish to express my gratitude to my respected teachers for their dedicated support and rich source of
information which made my work much easier and understandable.
Ultimately I am grateful to my family members, friends and all my well wishers whose blessings
constantly guide me through all spheres of my life.
Place: Signature:
TABLE OF CONTENTS
1. Introduction………………………………………………………………………...6
3. Research Design………………………………………………………………….18
4. Company Profile………………………………………………………………….20
5. Analysis of Project………………………………………………………………..31
6. Questionnaire Analysis……………………………………………………………51
7. Conclusions…………………………………………………………….…………55
8. Limitations ……………………………………………………………….………56
9. Recommendations…………………………………………….…………………..57
11. Annexure…………………………………………………………………………59
AN INTRODUCTION
Some Major Milestones in Insurance sector
1818: Establishment of the Oriental Life Insurance Company in Calcutta
1870: The first Indian Life Insurance Company- The Bombay Mutual Life Assurance Society – was set
up.
1912: The Indian Life Assurance Companies Act enacted as the first statute to regulate the life insurance
business.
1938: earlier legislation amended by the insurance Act with the objective of protecting the interests of
the insuring public
1956: 245 Indian and foreign insurers and provident societies taken over by the central government and
nationalized.LIC formed by an act of parliament, with a capital contribution of Rs 5 crores from the
government.
1993: appointment of the Malhotra committee to make recommendations to make changes to the sector.
2000: licenses issued to private sector players, marble floors, chandeliers, and uniformed doormen
greeted the customer on entering a department store .Countless services and amenities were available
to all. Saleswoman helped shoppers select merchandise; items could be personalized; parcels carefully
wrapped and delivered. Tired shoppers could rest in sumptuous lounges, reading rooms and restaurants
and leave their children in nurseries and entertain them in playgrounds and fairylands.
Department’s stores provided the public with fantastic entertainment and spectacle, fashion
shows and parades were important store highlights. While part of the new customer culture,
department stores also offered recreation. Shopping seemed to be a new form of social and cultural
activity.
SECTOR INTRODUCTION
INSURANCE IN INDIA
The insurance sector in India has come a full circle from being an open competitive market to
nationalization and back to a liberalized market again. Tracing the development in the insurance sector
release the 360 degree turn witnessed over a period of almost two centuries.
I) STRUCTURE
Government is stake in the insurance Companies to be brought down to 50%.
Government should take over the holding of GIC and its subsidiaries so that these subsidiaries can act as
Independent Corporation.
All the insurance companies should be given greater freedom to operate
Private companies with a minimum paid up capital of Rs 1bn should be allowed to enter the industry.
No Company should deal in both life and general insurance through a single entity.
Foreign companies may be allowed to enter the industry in collaboration with the domestic companies.
Only one state level life insurance company should be allowed to operate in each state.
Controller of insurance “currently a part from the finance ministry”. Should be made independent.
IV) INVESTMENTS
Mandatory investments of LIC life fund in government security to be reduced from 75% to 50%.
GIC and its subsidiaries are not to hold more than 5%in any company (There current holdings to be
brought down to this level over a period of time).
Computerization of operations and updating of technologies to be carried out in the insurance industry.
The committee emphasized that in order to improve the customer services and increase the coverage of
the insurance industry should be opened up to competition.
But at the same time, the committee felt the need to exercise caution as any failure on the part of new
players could ruin the public confidence in the industry. Hence, it was decide to allow
competition in a limited way stipulating the minimum capital requirement of Rs 100 crores. The
committee felt the need to provide greater autonomy to insurance company in order to improve
there performance and enable them to act as independent companies with economic motives. For
this purpose, it had proposed setting up an independent regulatory body.
The varieties of constraints put on it by its owner, viz the government, was both a reason as well as an
alibi for the under performance of the nationalized insurance sector. Now that restrictive government
policies are being given up and public sector units are being empowered to make independent decisions,
they should be more free to decide their own grown path. it should also be possible for them to prove
their potential strength by exploiting the tremendous opportunities such as the following – substantial
potential for growth; exploring untapped niche areas; and forming limited joint ventures with suitable
partners .Easy access to developments in the more advanced markets provide further opportunities to
upgrade their working .Technological, financial or specific areas-based avenues of absorbing improved
systems are also now more easily available.
The expectation that private sector entrants would necessarily take time to secure a foothold in
the market was in itself an opportunity. In practice, Insurance undergone rapid and massive changes
in all aspects of their business: product and services, sectoral structure, market segmentation,
competitive environment. It is believed that the information sharing has not taken its expected shape in
the insurance industry for the purposes of practices, research and education. However, data is one of the
most needed ingredients in the insurance business development as well as for research and consultancy.
There have been regular efforts by IRDA for collection and sharing of the data and other information of
public interest. The industry is facing problems in terms of data review as parliament need to register
this beforehand. We believe that progress of the industry should not be constrained by any extraneous
conditions in the interest of research and development in the area.
Manpower India today released the Manpower Employment Outlook Survey for the first quarter of
2008 revealing sustained positive hiring intentions of employers in India. India continues to lead all 23
countries surveyed this quarter, with a positive overall Net Employment Outlook of +27%. Even though
this figure represents a decrease of 13 percentage points from the fourth quarter of 2007, the
employment outlook remains extremely healthy. For the first time since the Survey was launched in
India, the Finance, Insurance and Retail industry sector emerged as the most optimistic sector for a
quarter with a Net Employment Outlook of +32%, surpassing the Services sector.
These opportunities will of course be accompanied by some threats in the competitive market, and
maybe of the following nature.
Private entrants are naturally targeting the more profitable and the more lucrative segments,
by providing better service, new products and flexibility .They are targeting the bigger corporate and
other clients in the well established metropolitan centers. These new entrants have succeeded in eating
into share of the existing entities. This share will increase substantially, if not in the immediate future,
but in the long run, if the existing incumbents do not radically alter marketing structure and practices.
No doubt complaints have been voiced that the means followed by atleast some of them been less
than fair.Some of these may well be true, but such practices can produce only short term gains
.Ultimately, the services provided will decide whether the threat of losing the market share will come
true, and in a competitive market, mere complaining does not help.
The competition for critical talent continues to intensify and many companies are re-evaluating their
talent management practices. As private business objectives continue to focus on growth in emerging
and other non-traditional markets and companies search globally for new workforces, the global
mobility function has become a critical tool to develop and deploy key talent. The organizations that
master global talent mobility will dominate markets in the 21st century. In response to this imperative,
the global mobility function must redefine itself from a transaction-based employee service provider to a
strategic and innovative business partner.
The other decisions taken simultaneously to provide the supporting systems to the insurance sector and
in particular the life insurance companies were the launch of IRDA’s online service for issue and
renewal of licenses to agents. The approval of institutions for imparting training to agents has
also insured that the insurance companies would have a trained workforce of trained insurance
agents in place to sell there products, which are expected to introduce by early next year.
Since being setup as an independent statutory body the IRDA has put in a framework of globally
compatible regulations. In the private sector 13 life insurance and 9 general insurance companies
have been registered.
As per the section 4 of IRDA Act' 1999, Insurance Regulatory and Development Authority (IRDA,
which was constituted by an act of parliament) specify the composition of Authority. The
Authority is a ten member team consisting of:-
(a) A Chairman
(b) five whole-time members
(c) four part-time members
Section 14 of IRDA act 1999 lays down the duties, powers and functions of IRDA
Issue to the applicant a certificate of registration, renew, modify, withdraw, suspend or cancel such
registration.
Protection of the interest of the policy holder in matters concerning assigning of policy , nomination
by policy holder , insurable interest , settlement of insurance claim , surrender value of
policy and other terms and conditions of contract of insurance.
Specifying requisite qualifications, code of conduct and practical training for intermediary or insurance
intermediary and agents.
Promoting and regulating professional organization connected with insurance and reinsurance business.
Levying fees and other charges for carrying out the purpose of this Act.
Calling for information from, undertaking inspection of, conducting enquiries and investigation
including audit of insurers, intermediaries, insurance intermediaries and other organizations
connected with insurance business.
Specifying the form and manner in which books of account shall be maintained.
Specifying the percentage of life insurance business and general insurance business to be undertaken by
the insurer in the rural or social sector.
India at a glance
Population: 1 Billion
Economy: 5th largest in the world in terms of Purchasing Power Parity (PPP)
GDP growth Rate: Over 6% per year on an average for the last decade
The ‘talent’ in an organization refers to the current employees and their valuable knowledge, skills and
competencies. Talent management (or succession management) is the ongoing process of analyzing,
developing and effectively utilizing talent to meet business needs. It involves a specific process that
compares current talent in a department to the strategic business needs of that department.
The insurance industry is one of the basic service industries in Indian economy, whose prospect is
reflective of the economic resilience of the economy. With the globalization of the economy, India has
become the playground of major global insurance players.
As whole insurance industry is a very large field for research we have chosen Talent management of
Agency Manager in Bharti Axa life insurance, for research purpose.
To find out how HR-team for a growing company like Bharti Axa life, getting
insurance sector?
To analyze driving forces and key success factors of the company.
RESEARCH DESIGN
The Research and Methodology adopted for the present study has been systematic and was done
in accordance to the objectives set which has been detailed as below.
Research Definition
Research is a process in which the researcher wishes to find out the end result for a given
problem and thus the solution helps in future course of action.
According to Redman & Mory research is defined as a “Systemized effort to gain new
knowledge”.
Research Design:
According to “Claire Seltiz”, a research design is the arrangement of condition and analysis of
data in manner that aims to combine relevance to the research purpose with economy in procedure.
Nature of Research:
Research is basically of two types.
1. Descriptive research
2. Explorative research
1. Descriptive Research: These studies are concerned with describing the characteristic of a particular
individual or a group.
Primary Data: It consists of original information collected for specific research. Primary data for this
research study was collected through a direct survey to obtain this primary data a well structured
questionnaire was prepared by the researcher.
Secondary Data: It consists of information that already exists somewhere and has been collected for
some specific purpose in the study. The secondary data for this study is collected from internet.
Questionnaire: A set of questions containing a few Technical questions and more number of
opinionated questions are prepared for the employees of both Centralized and Decentralized sections of
HR Department.
Closed ended questions: Closed ended questions have no other options other than the selecting the one
that close matches the respondent’s opinion or attitude.
Multiple Questions: A multiple choice question refers to one, which provides several sets of
alternatives for the respondents’ choice.
Ranking questions: These questions are given when there are many points to be considered and to be
ranked in priority.
Company Profile
Bharti AXA Life Insurance is a joint venture between Bharti, one of India’s leading business groups
with interests in telecom, agri business and retail, and AXA, world leader in financial protection and
wealth management. The joint venture company has a 74% stake from Bharti and 26% stake of AXA.
The company launched national operations in December 2006. Today, we have over 5200 employees
across over 12 states in the country. Our business philosophy is built around the promise of making
people "Life Confident".
As it’s expanding presence across the country to cater to your insurance and wealth management needs
with our product and service offerings, we continue to bring 'life confidence' to customers spread across
India. Whatever your plans in life, you can be confident that Bharti AXA Life will offer the right
financial solutions to help you achieve them.
Bharti Enterpriseses
Bharti Enterprises is one of India’s leading business groups with interests in telecom,
retail, manufacturing, agri business and financial services.
Bharti Airtel Ltd is one of Asia's leading telecommunications service provider. The Company is India’s
largest integrated telecom company in terms of customer base and offers Mobile Services, Fixed Line
services, Broadband & IPTV, DTH, Long Distance and Enterprise services. Airtel also offers mobile
services in Sri Lanka on a state-of-the art 3.5 G network.
Bharti Teletech is India’s leading telecom & allied products company. It is one of the largest
manufacturers of landline telephones in the world. With a strong distribution network across the country,
A subsidiary of Bharti, Telecom Seychelles Ltd provides comprehensive telecom services including 3G
mobile services in Seychelles, under the ‘Airtel’ brand.
Comviva is the leading provider of integrated VAS solutions for mobile operators in emerging markets.
Among the top 3 global providers of integrated VAS solutions in rapidly growing markets, Comviva has
deployed solutions for over 100 mobile operator customers in over 80 countries worldwide.
FieldFresh Foods Pvt. Ltd., is a venture between Bharti Enterprises and Del Monte Pacific Limited, to
offer fresh and processed fruits and vegetables in the domestic as well as international markets,
including Europe and the Middle East.
Bharti AXA General Insurance is a joint venture between Bharti Enterprises and AXA, world leader in
financial protection and wealth management. The company was incorporated in July 2007 and offers a
full suite of general insurance solutions to meet the needs of businesses and individuals alike.
Bharti AXA Life Insurance Company Ltd is a joint venture between Bharti Enterprises and AXA, world
leader in financial protection and wealth management. The company offers a range of life insurance and
wealth management products with an endeavour to help customers lead a confident life.
Centum Learning Limited provides end-to-end learning and skill-building solutions to several large
corporates. It provides solutions that impact business performance through enhanced employee
productivity, customer profitability and effective talent transformation.
Jersey Airtel, a subsidiary of Bharti, offers world-class mobile services in Jersey (Channel Islands) over
its full 2G, 3G and HSDPA enhanced network. The Company brings market-leading products and
services to its customers under Airtel-Vodafone brand.
Bharti Foundation
Bharti Foundation was set up in 2000, with the vision, “To help underprivileged children and young
people of our country realize their potential”. It aims to create and support programs that bring about
sustainable changes through education and the use of technology and information.
Bharti Realty
Bharti Infratel
Bharti Infratel, a wholly owned subsidiary of Bharti Airtel, provides passive infrastructure services on a
non-discriminatory basis to all telecom operators in India. Bharti Infratel also holds approximately 42%
stake in Indus Towers, a joint venture between Bharti, Vodafone and Idea to offer passive infrastructure
services.
About AXA
Being AXA
AXA Group is a worldwide leader in Financial Protection. AXA's operations are diverse geographically,
with major operations in Western Europe, North America and the Asia/Pacific area. AXA had Euro
The AXA ordinary share is listed and trades under the symbol AXA on the Paris Stock Exchange. The
AXA American Depository Share is also listed on the NYSE under the ticker symbol AXA.
Being AXA
FORTUNE GLOBAL 500
Rank
1
JASPRIT SINGH BAMRAH 28
PGDM-HR
About AXA Asia Pacific Holdings
AXA Asia Pacific Holdings Ltd (AXA APH) is listed on the Australian stock exchange and is 52.3%
owned by AXA SA. AXA APH is responsible for AXA SA’s life insurance and wealth management
businesses in the Asia-Pacific region. It has operations in Australia, New Zealand, Hong Kong,
Singapore, Indonesia, Philippines, Thailand, China, India and Malaysia. AXA APH had A$106.4 billion
in total funds under management and administration at 30 June 2007 and reported a profit after tax
before non-recurring items of A$374.0 million for the six months ended 30 June 2007. For more
information on AXA Asia Pacific Holdings, visit www.axa-asiapacific.com.au
BEING
Business Analyst
Executive Assistant
Siddhartha Sinharay
Priya Lobo
Sr. VP
Director HR CFO COO CSMO Chief Actuary
Telcassurance
Priya Ranjan V Srinivasan Mark Meehan Shyamal Saxena G L N Sarma
Vacant
VP - Organization
Procurement PMO Distribution Training Corporate Actuarial
Development
Avinash Kanaskar Varun Tandon Sandeep Grover Vidhyadhar Sawant
Kingshuk Ganguly
Strategic Planning
& Dist Ops
Corporate Finance Cedric Sequeira
Alok Roongta
AXA
Values
AXA GLOB
PROFESSIONALISM
Strategy
INNOVATION
To achieve a top 5 market position in India through a multi-distribution, multi-product platform
To adapt AXA's best practice blueprints as a sound platform for profitable growth
To leverage Bharti's local knowledge, infrastructure and customer base
To deliver high levels of shareholder return
To build long term value with our business partners by enhancing the proposition to their
customers
PRAGMATISM
To be the employer of choice to attract and retain the best talent in India
To be recognised as being close and qualified by our customers
• Strong partner Bharti - provides access to customer base of more than 20 million
• Multi channel execution capability
• Current Asia product range which is a strong match to products sold to the mass and mass
affluent
• Global scale providing cost effective and speedy re-use of systems, products and business
capability
• Strong AXA and Bharti brands which can be leveraged to attract and retain a high quality
management team
A conscious, deliberate approach undertaken to attract, develop and retain people with the aptitude and
abilities to meet current and future organisational needs.
Talent management involves individual and organisational development in response to a changing and
complex operating environment. It includes the creation and maintenance of a supportive, people
oriented organisation culture.
like human capital, talent management is gaining increased attention. Talent management (TM) brings
together a number of important human resources (HR) and management initiatives.
Organisations that formally decide to "manage their talent" undertake a strategic analysis of their current
HR processes. This is to ensure that a co-ordinate, performance oriented approach is adopted.
Quite often, organisations adopting a TM approach will focus on co-ordinating and integrating:
The current discussions about skill shortages and the ageing population are also helping organisations to
focus on the talent management issue. It may not be possible to simply go out and recruit new people to
meet operational needs. Many leading companies have decided to develop their own people, rather than
trying to hire fully skilled workers.
In summary, every organisation should be implementing talent management principles and approaches.
PURPOSE:
To hire the right candidate for the right job with the right skill set, within the agreed time period, at
optimum cost while following processes and complying with the framework towards providing equal
opportunity to applicants based on merit.
POLICY:
RECRUITMENT PROCESS
REHIRE
Bharti AXA Life Insurance Company Ltd allows re-hiring of ex employees, subject to
SELECTION PROCESS:
BASIC NORMS
Qualification –Minimum graduates.
For fresher hiring- 60% and above in all exams starting from class 10th.
For any change/ modification in percentage requirement, special approval would be required from HR.
REFERECE CHECK
External reference (minimum 2) is carried out for each selected candidate. Reference check is
done with prior consent of the candidate and needs to be done with someone who the candidate
has closely worked with, is at a level of manager and above, and is not a relative.
Incase selected candidate is from the insurance industry, one internal Reference Check has to be
conducted and appropriately documented.
POLICY:
Bharti AXA Life Insurance Company Ltd will allow hiring of friends & acquaintances of the employees.
Knowledge of friends & the organization would enable employees to play the role of an ambassador in
facilitating the organization to hire good candidates. However this has to be used with a lot of discretion.
Employees need to know the candidate fairly well to refer him/her to our requirements. In case an
employee refers relatives (Definition of Relative: Spouse, children and immediate brothers and sisters)
he/she is not eligible for the referral amount.
REFERRAL BONUS:
• Following will be the level wise referral bonus:
If The Referred Candidate is hired in Level Referral Bonus Payment per Hire
Referral Bonus will be paid through payroll and will attract taxes as applicable.
Driving high performance is a key priority for the organization. This is best done through building a
strong two-way relationship with employees in terms of clear performance expectations and returns.
This is critical to make Bharti AXA a preferred employer in line with Ambition 2012.
HR also works with Managers on their people and operational performance needs to assist departments
to achieve their business goals.
Responsibility:
Responsibility for learning and development rests jointly with:
• The staff member and
• His/Her Supervisor/ Manager
Employees are expected to take initiative to identify their own needs and take steps to improve their
skills and knowledge. Supervisors and Managers are expected to ensure that their colleagues are
properly coached and developed. The role of Training and Development is to provide the guidance and
support needed for colleagues to develop, and departments to better meet their objectives, so hat the
Company can achieve its business goals.
Bharti AXA Life R&R programme provides a window to recognize not just performance but values,
which are imperative to sustained performance. While on the one hand they award significant
contribution to organizational growth, they also provide an avenue to reward quick wins and initiatives
through the Spot Awards.
The Value Award aims to recognise consistent demonstration of all AXA values in employees' daily
work, in addition to team spirit and/or innovation that impacts colleagues within the team. The
Performance Award winners would have played a significant role towards improving Cost Efficiency,
Productivity & Revenue. The ongoing Spot Awards aim to recognize significant contribution to
organizational growth, by way of cross functional assistance, promoting work excellence in teams,
stretching beyond expectations, achieving customer delight etc.
For example: - your colleague Mr. ABC has joined on 8 Sep 2008, his goal sheet start from Sep
itself. So, you will complete 6month in Feb.
You have joined on 23 Sep 2008, your goal sheet start from Oct onwards. He will complete in
March only.
Champion league- for AMs, developing their agents into agency managers.
RDA Slabs
New codes AM generates within six months of business code generation are eligible for RDA
and their shubharmbh qualification will decide the RDA slab.
RDA slabs for AMs<6months vintage
Level No. of Las Licensed Payout per active LA
0 0 to1 License 0
1 2 to 3 License Rs. 500 per shubharmbh
2 4 to 5 License Rs. 750 per shubharmbh
3 6 to 7 License Rs. 1000 per shubharmbh
4 8 to 9 License Rs. 1250 per shubharmbh
5 >9 License Rs. 1500 per shubharmbh
For example: a new AM called Hemant has done 8 licenses in given month
Thus, he qualifies for slab # 4…so; anyone in his team meeting shubharmbh criteria will
make him eligible for Rs. 1250.
Assume 4 advisor meet the criteria, so he get paid Rs 5000 for that month.
Champion’s League
Business Incentives
Business Incentives : are those incentives based on business done during the period
Business Incentives are of two types : 1Tor & QVB
1 Tor is paid on monthly basis based on collected premium issuance on meeting the slab
Products carry different weightage as mentioned below :
Product Weight
Invest Confident 10%
Wealth Confident 75%
Dream Life Pension 75%
Future Confident 100%
Save Confident 100%
Secure Confident 125%
Aspire Life 125%
Bright Star 125%
Spot Suraksha 125%
In below illustration check how the actual changes by putting weights
For e.g. Shree from Hyderabad does the following business in the month of June
Override rate 2%
Earning 2060
Productivity
Modal mix
Collected premium
Sell Aspire life, Spot Suraksha & Bright star (high CREDIT products)
High activisation & productivity will leads to early & consistent 1 Tor earnings
Issuance period
Eligibility criteria to have minimum 8 life advisors by quarter end & required gross
productivity for respective quarter
Slab
Level Proposed slabs % override
0 <375000 0.00%
1 375000-575000 0.00%
2 575001-950000 0.18%
3 950001-1500000 0.20%
4 1500001- 0.40%
2250000
5 2250001- 0.50%
3500000
6 3500000 & above 0.55%
For e.g. : Shree has done the following business during JFM
Questionnaire analysis
The first question was about agency manager’s opinion about the work opportunity available
Bharti Axa life insurance. The following opinion was being observed…
This helps us to understand that the work opportunity available in company satisfies majority of
the manager’s. The work opportunity implies the office environment which is quite favourable,
the type of products, the monthly incentives schems , performance management system etc.
which enable them to perform well.
The next question was about the manager’s view on the areas they need more training
This question describes the employees view towards the marketing of insurance products as compared to
other done by them, the reply here was majority of them said No-that they believe transition from other
sectors is not easy, where as some of them also said that transition is easy- this implies that all those
who have done a hard-core sales find marketing of insurance products an easy task.
The next question describes ratings done by the employee’s on salary and benefits offered by Bharti Axa
life insurance
Here majority of the managers have rated salary and benefits of Bharti Axa life insurance as 3 this
implies that the company offer good rate of salary and benefits as compared to market conditions.
In this a majority of agency managers are satisfied between the management & employee
communication. Many of them feel the Performance management system followed by the company is
good enough to maintain a smooth relationship between management nad employee.
Finally the last question described the change the employees would like to make…
In this there were many views, opinion of the agency managers, some of them are discussed
below
1. Some of them feel that there should be more advertisements, for the products
of the company
2. Some really feel that Senior management is good and motivate more fresher’s.
3. Target criteria is too high which is little difficult because it is a new company, so
the target criteria should be lessen.
4. Improvement upon processes, punishment leads to de-motivation and not towards
performance, so there should be other way out…
Talent Management is an opportunity for the companies like Bharti Axa life insurance is
to Develop managers in their areas of expertise and in their careers. A strong talent
The goal of talent management is to better understand Our people in the organization, so
it can support professional and career development and align individual needs and goals
with the business focus. So talent management is a very important to achieve vision and
Bharti Axa life insurance Company, tries to retain its talent through various entry
opportunities, also training and development for the manager’s at various levels,
Limitations
2. And in survey I have to interact with the employees. But the employees will
3. Getting the good response from the employee will be difficult because of
It has been seen that there has been too much of work load recently
activities.
to each employee so that they can get the proper knowledge of the
products.
www.google.co.in
www.citehr.com
www.altavista.com
www.bharti-axalife.com
Annexure
Questionnaire
1. Name:
2. Designation:
5. Is the transition from other sectors into insurance easy, considering this is a
hardcore sales job?
6. How do you rate Salary and Benefits in Bharti Axa?(on the scale of 5-1)
in Bharti Axa?
Excellent Good Fair Bad