1.

Computer: A computer is a programmable machine that receives input, stores an

d manipulates data//information, and provides output in a useful format.

2.What is control panel? How to got to the control panel?

Ans:The Control Panel is a part of the Microsoft Windows graphical user interfac
e which allows users to view and manipulate basic system settings and controls v
ia applets, such as adding hardware, adding and removing software, controlling u
ser accounts, and changing accessibility options. Additional applets can be prov
ided by third party software.
Start- settings-control panel.
3.Devices needed to connect to the internet?
Ans: For wired:
You need a network card/ethernet adapter for your PC(attached on the PCI slot) o
r your motherboard could have an on board one already, a modem (usually provided
by your Internet Service Provider or ISP), a router and/or hub for sharing your
internet connection to multiple PC's.
For wireless:
You just have the wireless versions of the devices above i.e. wireless Network I
nterface Card (NIC), wireless modem, wireless router/hub.
4.What are cookies , how would we delete them?
A cookie, also known as a web cookie, browser cookie, and HTTP cookie, is a piec
e of text stored by a user's web browser. A cookie can be used for authenticatio
n, storing site preferences, shopping cart contents, the identifier for a server
-based session, or anything else that can be accomplished through storing text d
ata
Misconceptions:
Cookies are like viruses in that they can infect the user's hard disks
Cookies generate pop-ups
Cookies are used for spamming
Cookies are used only for advertising
5.Internal & external components of a computer?
Internal:
mouse, keyboard, monitor, cd/dvd rom etc.
external:
lan card, video card, sound card, usb card, power supply, sd/ddr ram, processor,
mother board, hard disk etc.
6.Different manufacturers of graphic cards?
Ans: ATI Technologies Inc.
Creative Labs - 3Dlabs
Datapath Limited
 DekTec Digital Video B.V.
EVGA Corporation
Matrox Graphics Inc.
NVIDIA Corporation
S3 Graphics Co., Ltd.
Spectrah Dynamics Inc.
Tech Source, Inc.
VisionTek Products, LLC.
XGI Technology Inc.
7.System not booting into the os - troubleshoot the issue?
Ans: A no boot can be caused by the failure of the hard disk or the corruption o
f the operating system.
When a new PC will not boot, a good place to start is the power supply. Is the m
achine getting power? If there is no fan activity at the rear of the power suppl
y, then the power supply isn't working. First, check the wall socket and power s
trip to make sure power is actually being supplied to the computer. If there is
power to the outlet, confirm that the | / O lever in the back is set to |. Then
confirm that the voltage is set to 110V in the USA or 220V in countries that req
uire that setting. If you have a voltmeter, you might want to consider testing t
he power supply.
8.Components of a motherboard?
Ans:The main circuit board of a microcomputer. The motherboard contains the conn
ectors for attaching additional boards. Typically, the motherboard contains the
CPU, BIOS, memory, mass storage interfaces, serial and parallel ports, expansion
slots, and all the controllers required to control standard peripheral devices,
such as the display screen, keyboard, and disk drive. Collectively, all these c
hips that reside on the motherboard are known as the motherboard's chipset.
9.What is raid technonlogy,FLI technonlogy?
Ans:RAID, an acronym for redundant array of inexpensive disks or redundant array
of independent disks, is a technology that provides increased storage reliabili
ty through redundancy, combining multiple low-cost, less-reliable disk drives co
mponents into a logical unit where all drives in the array are interdependent
RAID is now used as an umbrella term for computer data storage schemes that can
divide and replicate data among multiple disk drives.
10.What is dvi?
Ans:The Digital Visual Interface (DVI) is a video interface standard designed to
provide very high visual quality on digital display devices such as flat panel
LCD computer displays and digital projectors
11.Sata & e - sata ports?
Ans:Serial ATA (SATA or Serial Advanced Technology Attachment) is a computer bus
 interface for connecting host bus adapters to mass storage devices such as hard
disk drives and optical drives.
12.Blue screen errors?
Ans:The Blue Screen Of Death (also known as BSoD or bluescreen), known officiall
y as a Stop Error [1] or a bug check is the error screen displayed by the Micros
oft Windows family of operating systems upon encountering a critical error, of a
non-recoverable nature, that causes the system to "crash." The term is named af
ter the color of the screen generated by the error.

13.How to delete temp internet files?

Ans: Temporary Internet Files is the name of a folder (directory) on your hard d
isk that is used by Internet Explorer to store Web pages, images, audio and vide
o files, and other content from the Web sites that you are visiting. This folder
is also known as the cache of Internet Explorer.
You can delete the Temporary Internet Files if you want to reclaim some disk spa
ce on your system disk (their size can reach several gigabytes). To delete Tempo
rary Internet Files manually, do the following things:
Start Internet Explorer and click the Safety button on the top right size of Int
ernet Explorer window, then select Delete Browsing History... from the drop-down
menu. This will open the Delete Browsing History window.
In the Delete Browsing History dialog box, click to select the Temporary Interne
t Files check box. Also make sure to deselect the other options if you want to c
lean only the Temporary Internet Files and leave the other history information i
ntact.
Click Delete button to delete the files. Note that if you are doing this for the
first time, the deleting can take a large amount of time, so be patient.
14.Different storage devices?
Ans: Storage devices are used in the computer to store the data
some of the storage deveices are : hard disk , flash drives, floppy drives, cds,
dvds blue ray disks etc .

15. Dynamic ip address?

Ans : An Internet Protocol address (IP address) is a numerical label that is ass
igned to any device participating in a computer network that uses the Internet P
rotocol for communication between its nodes

Dynamic address is An IP address that changes each time you connect to the inter
net..

16.Use of bootable disc?

Ans : Bootable disc can be used to install the operating system onto the system.
Some times it can also be used as one of the troubkeshooting step in no boot si
tuations.

17. How to get nto the boot menu?

Ans : Press f12 on the logo whenever we start the system,that would in turn take
us to the one time boot menu .
18. How would we get into safe mode?
Ans : Press f8 on the logo at the start up and we would get the options for safe
mode and others . This screen helps in resolving some of the os corruption issu
es.
19. Whats the difference between a safe mode & a normal mode?
Ans: In normal safe mode, all device drivers for components that are not needed
to perform basic functions (i.e. keyboard, mouse) are not loaded. Drivers for so
und cards, and video drivers are examples of drivers that do not get loaded. The
system starts in basic VGA mode only. In safe mode with networking, device driv
ers related to networking are loaded so that you can access network services whi
le in safe mode.
The difference is in normal mode load all the drivers but in safe mode load only
default drivers.
20. Jumper settings?
Ans: In electronics and particularly computing, a jumper is a short length of co
nductor used to close a break in or bypass part of an electrical circuit. Jumper
s are typically used to set up or adjust printed circuit boards, such as the mot
herboards of computers.

21. Configuration of a computer?

Ans : General configuration of a computer comprises of
processor
ram
harddisk
monitor
graphic card.
22.How do you install windows xp on the system describe the steps ?
Ans: One should have an os cd to start the installtion.
Have the disk inserted in the disk drive and boot from the disk drive,that can b
e done by pressing f12 at the logo.
Then we have the boot options , we boot from the cd and then follow the on scree
n instructions of selecting the language
and country etc., The enter the unique key code for the os. After the installati
on the operating system,insert the drivers
cd and install the drivers or download them from the internet.
23.Last time you resolved an issue,what were the steps you have taken to get the
issue resolved?
Ans : The last time i resolved an issue that was related to my audio.
I had no audio problem on my system,i have taken the following steps to resolve
the issue:
I checked the connections from my speakers to the system.
checked the lights on the speakers
cheked if the volume knob was off
checked for the mute option inside windows
checked all the volume controls
checked with different players to play the audio
checked for the drivers in the device manager,the drivers were uninstalled so in
stalled teh drivers and restarted
the system and the no audio issue was resolved.
24. Installation of a printer?>>dell printer 720.
1.Turn on your computer and let the operating system boot fully to the desktop.
2.Plug the USB cable from the Dell 720 Printer into one of your computer's empty
USB slots and turn on the printer by pressing the "Power" button (make sure the
printer is plugged in).
3.Wait for the printer to warm up and the drivers to install on your computer. A
screen should pop up telling you that the Dell 720 is installing. Follow the pr
ompts and print a test page at the end to see if the installation was successful
.
4.If nothing happens, you may need to install the driver manually with the inclu
ded CD. You can also download the driver from the Dell support website.
5.Verify the printer is installed correctly; click "Start," then "Programs," the
n "Dell Printers," then "Dell Phot Printer 720."
25. Description & use of an usb port?
26. How would we change the mouse settings?
Ans: start > control panel > Add hardware > mouse settings.
27. Disc management.
Ans: Disk Management is a snap-in that's part of the Microsoft Management Consol
e supplied with Windows XP.
Disk Management, with its graphical user interface, goes a long way to eliminati
ng the need for the command prompt utilities and makes it easy to obtain a quick
overview of the system and the relationships between installed disks.
Start > Control Panel > Performance and Maintenance > Administrative Tools. Doub
le click Computer Management and then click Disk Management in the left hand col
umn.
28.Sytem recovery:System Recovery is an online backup service that makes it simp
le for you to send a backup copy of your important files to our highly secure da
ta centers. It's done automatically using your internet connection so no hardwar
e is required.
29.system restore:System Restore is a component of Microsoft's Windows Me, Windo
ws XP, Windows Vista and Windows 7 operating systems that allows for the rolling
back of system files, registry keys, installed programs, etc., to a previous st
ate in the event of system malfunction or failure.
30.Use of fire wall
Ans:Firewalls can help protect your machine from spyware and adware
If you are using Windows XP Service Pack 2, you already have a software firewall
installed. Make sure it is turned on unless you are using a third-party firewal
l:
1. Click "Start" - "Control Panel".
2. Choose "Security Center" or "Windows Firewall", whichever is listed.
3. When the "Windows Firewall" dialog box appears, select the "General" tab.
4. Click the radio button next to "On".
5. If desired, check "Don't allow exceptions".
6. Click "OK" to close the dialog box.

31. Deletion of start up items?

Ans: Type Msconfig in command prompt[start>run>type cmd]
goto the stsrt up items tab and uncheck the ones which are not necassary.
32.Kinds of ram?
Ans:There are three main types of RAM: SDRAM, DDR and Rambus DRAM
33.Difference between ram & rom?
Ans: RAM:::RAM is short for Random Access Memory, and comes from hardware comp
onents wired into or attached to the motherboard, the main circuit board of your
computer. RAM is used to run certain basic programs and functions that your com
puter needs to operate correctly, and functions only while the computer is recei
ving power. Programs you're using are written in RAM temporarily while the compu
ter is processing them.
ROM:::ROM is an acronym for Read Only Memory, a type of unchangeable memory resi
ding in chips on your motherboard. ROM contains the bare minimum of instructions
needed to start your computer.
34.What is processor?
Ans: The processor (CPU, for Central Processing Unit) is the computer's brain. I
t allows the processing of numeric data, meaning information entered in binary f
orm, and the execution of instructions stored in memory.
35. Defragmentation
Ans:defragmentation is a process that reduces the amount of fragmentation in fil
e systems. It does this by physically organizing the contents of the disk to sto
re the pieces of each file close together and contiguously. It also attempts to
create larger regions of free space using compaction to impede the return of fra
gmentation.