Annexure:I

LOVELY PROFESSIONAL UNIVERSITY

HOME WORK: 2

School: Lovely School of Management Department: Management

Name of the faculty member: Roktim Sarmah Course No: MGT 631
Course Title: CRM
Class: BBA-MBA Term: 1st Section: SP-310 Batch: 2008-2013
Max. Marks: 15 Date of Allotment: 10/2/11 Date of Submission: 21/2/11

1. Each Student will be given a industry from which he will select two companies for which she/he will
compare:
1) CRM Strategies of these two companies -3 Marks
2) Methods used for Acquisition of data- 3 Marks
3)Filtering & Validation Methodologies used- 3 Marks
4) Customization methods used by companies -3 Marks
5) Customer Privacy data Policies of Companies- 3 Marks

Note:

a) Any copied assignment will be marked zero.

Serial RegisterationNum RollNumb

No ber Name er Industry Company  
Kushal RS1804A Axis & Kotak
1 10808064 Upadhyaya 01 Banking Mahindra Bank  
Sumit Kumar RS1804A
2 10809389 Suman 03 Banking ICICI & HDFC  
Krishma RS1804A Indusind Bank &
3 10812226 Kumari 05 Banking Bank of Rajasthan  
RS1804A
4 10812221 Shubhi Jain 15 Banking PNB & SBI  
Kanav RS1804A Syndicate Bank &
5 10811362 Mahajan 23 Banking Canara Bank  
Ashish Kumar RS1804A
6 10802601 Jha 25 Airlines Indigo & Jet Airways  
RS1804B3 Kingfisher & Spice
7 10812605 Manav Gupta 1 Airlines Jet  
Ataullah RS1804B3 Air India & Jet
8 10806683 Siddiqui 3 Airlines Airways  
Perminder RS1804B3
9 10808417 Singh 7 IT Dell & Acer  
 RS1804B3
10 10803980 Parveen 8 IT HP & Samsung  
Arpan RS1804B3
11 10811052 Sharma 9 IT Toshiba & LG  
RS1804B4 ICICI Pru & Met Life
12 10809104 Varun Singh 1 Insurance Insurance  
Hitesh RS1804B4 HDFC Standard &
13 10803143 Mankotia 3 Insurance Bajaj Allianz  
Sami Ullah RS1804B4 LIC & Religare Life
14 10811552 Rather 4 Insurance Insurance  
Abhimanyu RS1804B4 Bharti Axa & Future
15 10811169 Malhotra 6 Insurance Generali  
Jagjiwan RS1804B4
16 10800747 Singh Aulakh 8 Retail Big Bazaar & Vishal  
RS1804B5 Shoppers Stop &
17 10810761 Karan Shoor 0 Retail Central  
Mandeep RS1805A Café Coffee Day &
18 10801205 Singh 14 Retail Barista  
RS1805A
19 10801735 Khemraj 17 Retail Nike & Adidas  
RS1805A
20 10800402 Rohit Kumar 18 Retail Puma & Reebok  
Parminder RS1805A Fun Cinemas & PVR
21 10805277 Yadav 21 Retail Cinemas  
Raju Kumar RS1805A Cinemax & Big
22 10808575 Das 26 Retail Cinemas  
Nishant RS1805B3
23 10810297 Sharma 2 Mobile Nokia & Samsung  
RS1805B3 Karbonn &
24 10804692 Saurabh Ghai 3 Mobile Micromax  
RS1805B3
25 10800576 Thakur Singh 4 Mobile HTC & Blacbery  
Bipin Bihari RS1805B3
26 10807193 Singh 6 DTH Dish & Big Tv  
RS1805B3
27 10805506 Sudhir Kumar 8 DTH Videocon & Tata Sky  
RS1805B4 Sun Direct & Airtel
28 10808089 Sahil Mehta 1 DTH Digital  
Sameer RS1805B4 Consumer
29 10803114 Sharma 4 Durables LG & Samsung  
RS1805B4 Consumer
30 10805377 Rahul Attri 7 Durables Sony & Heir  
RS1805B5 Westside &
31 10802198 Gourav Rana 2 Retail Pantaloons  
Abhishek RS1805B5
32 3.02E+09 Ranjan 4 Telecom Airtel & Vodafone  
33 10808685 Gurvinder RS1806A Telecom Aircel & Videocon  
 Singh 01
RS1806A
34 10801195 Nitesh Kumar 08 Telecom MTN & S.Tel  
Virender RS1806A
35 10804794 Singh 09 Telecom BSNL & Reliance  
Raman RS1806A TATA & General
36 10812594 Panchal 13 Automobile Motors  
Ashish RS1806A
37 10801346 Bhateja 16 Automobile Hyundai & Maruti  
Anoop RS1806A
38 10800292 Gahlawat 17 Automobile Volswogan & Honda  
Navneet RS1806A Automobile,B
39 10801132 Pathania 18 ike Bajaj & Hero Honda  
Neeraj RS1806A Automobile,B
40 10806301 Kumar 19 ike Honda & TVS  
RS1806A
41 10807739 Paras Adia 20 Courier DTDC & Blue Dart  
RS1806B2 Tata Photon &
42 10812577 Nirmal Kesar 9 Broadband Docomo  
RS1806B3
43 10809698 Shivi Garg 1 Broadband Airtel & Vodafone  
Amrendar RS1806B3
44 10808826 Partap Singh 2 Broadband BSNL & Idea  
Charanjot RS1806B3
45 10811833 Singh Sodhi 9 Hotel,5 Star Tata & Oberoi  
Pritam Singh RS1806B4
46 10800734 Bansal 0 Hotel,5 Star ITC & JW Marriot  
RS1806B4 Bank of Baroda &
47 10801722 Piyush Chugh 1 Banking Bank of India  
Pawan RS1806B4 OBC and Union Bank
48 10803237 Kumar 2 Banking of India  
Amnindra RS1806B4 UCO Bank & Central
49 10804043 Singh 8 Banking Bank  
RS1806B5 Standard Charted &
50 11003623 CHIRAG JAIN 4 Banking HSBC  
Gurpreet RSP310A
51 3.02E+09 Singh 55 Mobile LG & Spice  
Date: Sig. of Faculty member

Remarks by HOD (Mandatory)

Sig. of HOD with date

Remarks by HOS (Mandatory)

Sig. of HOS with date