MyConnection Server Manual - Access CT Quickst... http://www.myconnectionserver.com/support/v9/ac...

You are here: MyConnection Server » Support » Manual » Overview

Step-by-step Guides MyConnection Server ® Manual

Overview
Testing
Monitoring
Analysis
Administration
Remote Agents
Mirror Servers
Users + Security
Remote Listening Agents
SQL
Alerts
Server Configuration
Access CT
Access CT Quickstart Guide

Search Manual:

Go

Access CT Quickstart Guide

This Quick Start guide is designed for getting an Access CT up and running with MyConnection Server
version 9.

This guide will cover the following topics:

• Section 1: Connecting an Access CT and configuring it to work with MyConnection Server

• Section 2: Creating a remote agent work order and assigning it to an Access CT
• Section 3: Permitting the Access CT from within the MyConnection Server environment
• Section 4: Viewing the results from an Access CT work order

Section 1, Connecting and configuring

1.1 Connecting

Connect the AccessCT power supply and connect AccessCT appliance to the LAN using an RJ45
cable. The LAN must support DHCP services.
1.2. Configuration options

Using a PC workstation connected to the same LAN run the AccessCTcfg.exe configuration program. The latest version of the
AccessCTcfg.exe can be downloaded from here.

The following AccessCT configuration application dialog will appear.

1 of 9 01/31/2011 04:31 PM
MyConnection Server Manual - Access CT Quickst... http://www.myconnectionserver.com/support/v9/ac...

1.3. Select the AccessCT appliance to be configured.

If the AccessCT IP address is known, type the IP address into the "board IP address" field as shown Fig 1, item 1. Alternatively if the IP
address is not known, click search button to locate the AccessCT IP automatically.

Once the AccessCT device has been located click the connect button as shown Fig 1, item 2. The status field will show 'connected'.

Click the network configuration tab , as shown Fig 1 item 3.

Notes: If there is more than one AccessCT device on the local network, clicking the search button will locate all devices, use
the drop list box to select the AccessCT device required.

If you wish to connect to an AccessCT device that is not the local subnet, type the IP address of the AccessCT and click
connect . Note requires UDP port 20010 to be open and available.

Network configuration options dialog

2 of 9 01/31/2011 04:31 PM
MyConnection Server Manual - Access CT Quickst... http://www.myconnectionserver.com/support/v9/ac...

1.4: DHCP

If not using DHCP to use the default settings, uncheck 'use DHCP' and enter the IP address required for the local subnet. Not
recommended, it is advisable to use DHCP.

Board address: The IP address required for the local network. Default is 192.168.0.98.

Subnet Mask: The subnet mask as required for the local network. Default is 255.255.255.0.

Default Gateway: The local network gateway IP address to access the Internet/WAN.

1.5: Agent Name.

Set the Agent name to blank. A blank agent name is required for MyConnection Server to register an AccessCT.

1.6 Unique Name.

Set the Unique name that is required to identify the AccessCT device when there are several AccessCT appliances active on the network.

The Agent and Unique names are used on the MyConnection Server to manage the work order for the AccessCT device.

NOTE: If the agent name field is not blank then the AccessCT appliance will NOT be registered for management by
MyConnection Server.

1.7. Server IP address.

Set the server IP address and port number to be the IP address and port number of the MyConnection Server that will be used to manage
the AccessCT license and work order assignment.

NOTE: A password can be added prevent access to the AccessCT from unauthorized users.

1.8: Complete.

The AccessCT connection and configuration is now complete. The next step is to define and allocate an AccessCT work order.

3 of 9 01/31/2011 04:31 PM
MyConnection Server Manual - Access CT Quickst... http://www.myconnectionserver.com/support/v9/ac...

Section 2, Creating a remote agent work order and assigning it to an Access CT

2.1: The process of defining a Remote Agent (RA) is the normal way that MyConnection Server defines and manages a work order for a
remote connection test .

When using an AccessCT device there is no requirement to create and download a remote software agent, however to maintain a
seamless interface between remote agents and AccessCT appliances a place holder remote agent must be created in order to define a
work order that can be assigned to an AccessCT.

To start the definition process click the 'Create RA' link located on the Main Menu page of the MyConnection Server, as shown in the
image below.

Fig 2.1

Step 2.2: Choose the test for the Remote Agent to perform. These can either be the standard predefined tests shown in section one or a
custom defined test that can perform more than one test type, for example a speed test combined with a VoIP test. For information on
setting up a custom test click here.

Fig 2.2

Step 2.3: Select the work order run type required. The remote agent can either be set to perform a test work order continuously until
manually cancelled or the agent can be set to perform a work order a limited number of times which will stop automatically when the limit
has been reached.

4 of 9 01/31/2011 04:31 PM
MyConnection Server Manual - Access CT Quickst... http://www.myconnectionserver.com/support/v9/ac...

Fig 2.3

Step 2.4: Remote agent delivery options

The first section defines the Publish Name. This is used to set a name to identify and differentiate the remote agent after it has been
created. It is advisable to use a name that is meaningful for the work order description. A name like 'Test1' can be confusing several days
later whereas a name like 'SpeedVoIPG711' is more informative.

The second section defines remote agent download URL. By default the download URL title provided by MyConnection Server will match
the Publish Name defined above. Select 'third party web site' to create a basic default download HTML page that can be placed on a third
party web server.

The third section defines a tag string to be included as a session identifier with the results. This tag string allows result data to be
retrieved using the identifier for easy selection over extended time periods. Select the option required.

5 of 9 01/31/2011 04:31 PM
MyConnection Server Manual - Access CT Quickst... http://www.myconnectionserver.com/support/v9/ac...

Fig 2.4

Step 2.5: Complete. The remote agent and associated work order definition has been created. The next step (section 3 defines the
process of assigning the remote agent work order to the Access-CT.

Section 3, Permitting the Access CT to accept work orders

NOTE: The AccessCT box will only appear in MyConnection Server AccessCT panel if the AccessCT has been configured with a blank
agent name and the server details are correctly defined. Please review the setup instructions in section 1 above.

3.1: AccessCT inventory list

Click the AccessCT connected devices link in the administrators section as shown below.

6 of 9 01/31/2011 04:31 PM
MyConnection Server Manual - Access CT Quickst... http://www.myconnectionserver.com/support/v9/ac...

3.2: Grant permission

The AccessCT appliance configured in section 1 should appear in the AccessCT list section. If the AccessCT of interest is not showing in
the inventory list please review section 1 above.

Any new AccessCT will show in the inventory list with a status of 'awaiting permission'. Permitting an AccessCT is the process that
assigns the work order (created in step 2 above) to the AccessCT and allows the AccessCT to start the testing process. To do this click
the permit link to the right of the AccessCT as shown in the image below.

3.3: To complete the process choose the remote agent and click permit.

The drop down list, shown below, called "Assign RA tasks" will now contain the newly created remote agent from the previous section.
Select this remote agent and click permit.

7 of 9 01/31/2011 04:31 PM
MyConnection Server Manual - Access CT Quickst... http://www.myconnectionserver.com/support/v9/ac...

Section 4, Viewing the results for an Access CT

The quickest way to view results for an Access CT is to use the results link for the remote agent that the Access CT is using.

4.1: Click the "configure RA's" link in the administration section of the MyConnection Server main menu, as shown below.

Step 4.2: Locate the Remote Agent that is connected to the Access CT you want results for and click the results link. As shown below.

Step 4.3: A web report will open with all results from this remote agent. As shown below:

8 of 9 01/31/2011 04:31 PM
MyConnection Server Manual - Access CT Quickst... http://www.myconnectionserver.com/support/v9/ac...

Step 4.4: In some cases the remote agent will also be used by other users and not just show results for the Access CT. To filter this out
simply select just Access CT from the test list. The easiest way to do this is to unselect all and then just check the Access CT option,
as shown below.

Copyright © 1997 - 2011 Visualware Inc - All Rights Reserved - Broken Link/Error Report

9 of 9 01/31/2011 04:31 PM