Académique Documents
Professionnel Documents
Culture Documents
60. You can't seem to print from the printer but you could earlier that day. What should
you do first?
A. Press the reset
B. Restart the print spooler
C. Unplug, then plug the printer back up
D. Replace it
ANS:B
61.You install a second IDE hard drive, then boot to windows. But windows will not
recognize it. What should you do next?
A. Reinstall windows
B. Run CHKDISK
C. Run defrag
D. Change the jumper setting to slave
ANS:D
64. Which of the following steps can be used to manually discharge a monitor?
A. vacuum the dust
B. unplug the monitor
C. use a monitor cleaner on the screen
D. use a high voltage probe with the monitor case open
ANS:D
65. How many heads does a drive with two platters have?
A. 1
B. 2
C. 3
D. 4
ANS:D
66.Which of the following are the major hard drive settings in the CMOS? (Choose
three.)
A. Heads.
B. Tracks.
C. Volume.
D. Sector.
E. Cylinder.
Answer: A, D, E
67.You are a technician at HiTech Computers. Your newly appointed HiTech Computers
trainee wants to know which bus slots an ISA card would work in. What will your reply
be? (Choose two)
A. In a PCI slot
B. In an ISA slot
C. In a MCA slot
D. In an AGP slot
E. In an EISA slot
Answer: B, E
68.A customer's Windows desktop appears distorted on her monitor. You want to
isolate the problem. What should you do? (Choose two)
A. Try another monitor.
B. Try another program.
C. Replace the power supply.
D. Install additional video memory.
E. Boot the computer to a command prompt.
Answer: A, E
69.You are a technician at ABC Computers. Your newly appointed ABC Computers
trainee wants to make a bootable floppy diskette. What files MUST be copied to the
diskette? (Choose three)
A: COMMAND.COM
B: SYS.COM
C: IO.SYS.
D: MSDOS.SYS.
Answer: A, C, D
70.A customer complains that they are getting buffer underrun errors every time they try
to burn a CD-RW. What would you suggest the customer do to fix their problem?
(Choose two.)
A: Turn the CD-RW over and use the other side.
B: Turn off all background tasks.
C: Burn at a slower speed.
D: Reboot computer.
Answer: B, C
71.You are a technician at ABC Computers. Your newly appointed ABC Computers
trainee wants to know what the standard I/O Port Addresses for the 3 standard LPT Ports
on a PC system are. What would your reply be? (Choose three)
A: Ox278.
B: Ox378.
C: Ox3BC
D: Ox3F8.
E: Ox3FF.
Answer: A, B, C
73.You are a technician at ABC Computers. Your newly appointed ABC Computers
trainee wants to know what voltages would be found on an ATX power supply. What
would your reply be? (Choose two)
A. -12 Volts
B. -9 Volts
C. -5 Volts
D. -3.3 Volts
Answer: A, C
74.Which of the following settings can be changed in the computers CMOS? (Select
Two)?
A. Computer Data & Time
B. CD-ROM drive Letter
C. Type of Floppy Drive
D. Ram Memory Size.
Answer: A, C
75.Which priority settings are given to the SCSI ID number? (Choose two)
A. 0 lowest
B. 0 highest
C. 1 lowest
D. 15 lowest
E. 15 highest
Answer: B, D
76.You want to upgrade your slot1 motherboard. Which of the following chips are
available in the slot1 package? (Choose three)
A. P 233
B. PII 233
C. PIII 333
D. PIII 800
E. AMD Athlon
Answer: B, C, D
77.Some one placed a BIOS password on a computer and forgot the password. What
should you do? (Choose two)
A. Boot to a floppy and fdisk the drive.
B. Temporarily remove the CMOS battery.
C. Go into BIOS setup and delete the password.
D. Clear the CMOS by shortening the CMOS jumper.
E. Boot down the computer while holding down the <CTRL> key.
Answer: B, D
78.What are the minimum hardware components required for the POST to pass? (Choose
all that apply.)
A. CPU
B. RAM
C. Mouse
D. Hard drive
E. Video Card
Answer: A, B, E
79.What is the main difference between AT and ATX motherboards? (Choose two)
A. PS/2 port
B. BNC connector
C. Soft power switch
D. Serial connectors
E. Parallel connectors
Answer: A, C
Answer:a
Answer:a
90. DAT use data compression while recording:
a. True
b. False
Answer:b
Answer:b
92. The collection of chips and sockets that reside on the mother board are known as :
a. Slots
b. Ports
c. Chipsets
d. All of the above
Answer:c
97.Following pins are used to establish electrical connection between the microprocessor
and PC or other device:
a. Copper Pins
b. Silver Pins
c. Gold Pins
d. Zinc Pins
Answer:c
98 .SPGA has:
a. 1 square of array of pins
b. 2 square of array of pins
c. 3 square of array of pins
d. 4 square of array of pins
Answer:b
99. A 168-pin DIMM package has ________ pins on each side of the package
a. 84 pins
b. 64 pins
c. 32 pins
d. 16 pins
Answer:a
Answer:c
Answer:a
102. Pots can be used when monitors are set up for:
a. Maximum Contrast
b. Minimum Contrast
c. Maximum Brightness
d. Minimum Brightness
Answer:c
103. One of the following is not the correct form factor of the motherboard
a. Baby AT
b. Low Profile Extended
c. New Low Profile Extended
d. Advance Low Profile Extended
Answer:d
104. Socket 939 supports AMD Athlon 64 bit processors and AMD Athlon 64 FX
processors
a. True
b. False
Answer:a
105. USB version 2.0 provides data transfer at the maximum speed of:
a. 560 Mbps
b. 480 Mbps
c. 512 Mbps
d. 610 Mbps
Answer:b
106. DVDs rotates counterclockwise and are recorded at a constant rate called:
a. Constant regular motion
b. Consistent Linear motion
c. Constant Linear velocity
d. Consistent Linear velocity
Answer:c
112. AGP 4x operates at ________Mhz and transfer the data with a maximum of
______Mbps
116. DSL is a technology that brings high-bandwidth information over ordinary copper
telephone lines:
a. True
b. False
Answer:a
118. SWAP drives allows to connect and disconnect drives to the system without shutting
down the system
a. True
b. False
Answer:a
122. Platten knob is used to manually adjust the paper to start printing and to release the
paper when it is jammed in the printer.
a. True
b. False
Answer:a
123. Passive terminator terminates the SCSI chain if the last drive on SCSI chain and the
SCSI controller is less than:
a. .25 meter
b. 1 meter
c. .05 inch
d. .75 inch
Answer:b
126. The PCMCIA card has a _________pin connector that connects it to a slot in laptop:
a. 68 pin
b. 72 pin
c. 56 pin
d. 102 pin
Answer:a
129. The distance between each pin in the RIMM package is:
a. 025 mm
b. .50 mm
c. .75 mm
d. 1 mm
Answer:d
133. The AMR slot is bigger than PCI and AGP slot
a. True
b. False
Answer:b
137. What is the most important feature to look for when, replacing the mouse?
a. color
b. the manufacturer and model number
c. connector
d. the number of buttons
Answer:c
a. True
b. False
Answer:a
Answer:a
a. Pentium II
b. Pentium I
c. AMD Athlon
d. Pentium MMX
Answer:d
a. ATA
b. ST-506
c. DVD
d. USB
Answer:d
a. 330 meters
b. 100 meters
c. 185 meters
d. 1000 meters
Answer:c
143. What is the smallest storage access unit on an IDE hard drive?
a. Sector
b. Cylinder
c. Partition
d. Track
Answer:a
144. When powering on a system, you receive a keyboard error. What generates this
message?
a. POSIX
b. ASPI
c. CMS
d. POST
Answer:b
a. 34
b. 40
c. 68
d. 50
Answer:b
146. When you arrive at the customer's desk the computer is giving a continuous beep
noise that will not stop. What is the problem?
Answer:d
147. What would cause the error message "Bad or missing operating system at boot up"?
Answer:c
a. Fiber Optic
b. Thin Net
c. IR
d. Twisted Pair
Answer:a
148. Which protocol requires unique addressing through software configuration?
a. AppleTalk
b. NetBEUI
c. TCP/IP
d. IPX
Answer:c
149. The CD-ROM does not work on your system. You suspect that the CD-ROM is not
getting the proper voltage. What should you use to test the power connector?
a. Multimeter
b. High voltage probe
c. Loop back tester
d. Continuity Tester
Answer:a
150. What is the first program to run during a system boot sequence?
a. AUTOEXEC.BAT
b. BIOS
c. COMMAND.COM
d. CONFIG.SYS
Answer:b
151. A customer calls and says his computer will not boot. You have determined that no
sounds are coming from the system and none of the lights are on. What should you take
to the site to fix the problem?
a. Video Card
b. Power Supply
c. CPU
d. Modem
Answer:b
152. A Windows 9x system fails to successfully detect new devices that are added. What
should you check first?
Answer:c
153. What device must be installed on a computer to provide it with a physical and
electrical connection to a network?
a. Gateway
b. BNC connector
c. NIC
d. Router
Answer:c
Answer:d
155. On the dot-matrix you only see the bottom half of the characters. What is a possible
cause of this?
Answer:d
Answer:b
157. Why would the back of your page come out dirty on a Laser printer?
Answer:c
a. CMOS
b. SYSTEM.INI
c. BOOT.INI
d. RAM
Answer:a
159. How many IDE controllers are typically built into an ATX motherboard?
a. 8
b. 2
c. 4
d. 1
Answer:b
160. How many bits wide is the AGP Bus?
a. 16
b. 8
c. 64
d. 32
Answer:d
171. On a dot matrix printer which paper type requires tractors to feed the paper?
a. Single sheets
b. Envelopes
c. Continuous Forms
d. Fiction Fed
Answer:c
172. Which type of cable is most likely in use with RJ-45 connectors attached to a
computer?
a. 10BaseT
b. 10Base5
c. 10BaseXL
d. 10Base2
Answer:a
173. Which motherboard type allows you to turn off the computer via software?
a. MCA
b. VESA
c. AT
d. ATX
Answer:d
174. How many pins are on a serial port connector? (Choose two)
a. 15
b. 8
c. 9
d. 25
Answer:c,d
a. You must shut the computer down, plug in the mouse, and restart.
b. You must first set up a specific IRQ for the device.
c. You can plug it in while the computer is running.
d. You must first set a DMA channel for the new device
Answer:c
176. An IDE drive can be set to use a specific connector on the cable by?
Answer:b
177. What is the common language that computers use to talk with one another on a
network?
a. Protocol
b. Client
c. Adapter
d. Operating system
Answer:a
178. What is the name of the process that laser printers use to produce a printed image?
a. Electro-photographic
b. Micro-laser printing
c. Ink-jet laser photographic
d. Laser writing
Answer:a
Answer:d
180. The computer identifies a non-mask able interrupt error. What is most likely cause
of this error?
a. Defective RAM
b. Lost clusters
c. Corrupted software
d. The I/O controller
Answer:a
a. Voltage
b. Wattage
c. Resistance
d. Current
Answer:a
182. On a system with one hard drive and one CD-ROM what is the typical placement of
the CDROM drive?
Answer:a
183. Laser jet printer speeds are measured in pages per minute (PPM). What do we use
to measure the speed of dot matrix printers?
Answer:d
184. What does a 601 error POST (Power On Self-Test) indicate?
Answer:a
a. Slot 3
b. Slot 1
c. Socket 7
d. Slot A
Answer:b
186. A laser printer generates a totally black paper. What is the cause?
a. Low level in the tonal cartage.
b. No power to the primary corona.
c. No power to the transfer corona.
d. Malfunctioning image laser.
Answer:b
187. You must service the laser printer in your office. Which part of the printer should
you avoid touching because it is hot?
Answer:c
a. ISA, EISA
b. MCA, PCI
c. ISA, VESA, PCI
d. ISA, PCI, AGP
Answer:d
189. With respect to the interface network card, what does the term 10/100 refer to?
a. Megabits per second.
b. Minimum and maximum server speed
c. Protocol speed
d. A fiber network.
Answer:a
190. When seeking to upgrade your BIOS for a particular motherboard. What do you
need to know?
Answer:a
191. You just installed a new IDE hard drive but your system BIOS will not recognize
the new drive. What should you check first?
a. Cable sequence
b. Jumpers on the hard Drive
c. Hard Drive manufacturer Website information
d. Drivers that need to be loaded
Answer:b
a. 64
b. 127
c. 256
d. 32
Answer:b
193. You have just installed a new internal PCI modem in your desktop. It will not dial
out. What is the problem?
a. The phone line out of the wall is plugged into the phone port on the modem
card
b. The modem has not been set up in control panel properties
c. The phone line is plugged in to the line-in port on the modem card.
d. The port speed is set too high
Answer:a
194. What would a Multimeter be used to measure?
Answer:b
195. What is your first action when windows report that your hard drive is developing
bad sectors?
Answer:a
196. You get a CMOS Checksum error during boot up. What is the most likely cause?
Answer:a
197. Mouse is a :
a. Plotting device
b. Drawing device
c. Pointing device
d. None of the above
Ans: C
198. Which among these are the example of hardware component of a computer system:
(multiple choice)
a. Input device
b. Output device
c. Device driver
d. Central processing unit
e. All of the above
Ans: A, B and C
199. How many bits are there in a byte:
a. 6
b. 2
c. 8
d. 16
Ans: C
209. what is the capacity of 3.5” double sided high density floppy disk drive.
a. 1.2 MB
b. 1.44 MB
c. 720 KB
d. 1.44 KB
Ans: B
213. Which of the following is a port address for serial port COM1
a. 3F0 – 3F7
b. 320 – 3FX
c. 3F8 – 3FF
d. 2F8 – 3FF
Ans: C
215. The first physical sector in any bootable hard disk contains which of the following?
a. File structure
b. Data structure
c. MBR
d. LBR
e. Both a and b
Ans: C
216. What is the command syntax for assigning "Hidden" attribute to file c:\jetking?
a. attrib +r c:\jetking
b. attrib +h c:\jetking
c. attrib -r c:\jetking
d. attrib -h c:\jetking
Ans: B
217. Which processor has first combined the L2 system cache inside the processor CPU
package?
a. 80486
b. Pentium
c. Pentium pro
d. Pentium III
Ans: C
a. serial ports
b. parallel ports
c. game ports
d. networks
e. digital frequencies
Ans: a
Ans: b and e
220. In modems that support more than 300 baud, baud and bps do not mean the same
thing.
a. true
b. false
Ans: a
Ans: B
222. You have a scanner connected to your computer configured to use com3. It is turned
on. Your modem is using com1, and you can't dial out. What is the most likely problem?
Ans: C
a. 3f8
b. 3e8
c. 3bc
d. 5f8
e. 008
Ans: A
a. 3f8
b. 2f8
c. 3e8
d. 2e8
e. 007
Ans: B
225. Before sending a data a modem send a request to send a signal which is called as
RTS.
a. True
b. False
Ans: A
a. only digital
b. Anolog and digital
c. Only anolog
d. Neither digital nor analog
Ans: A
227. A COM port is a _________port
a. Parallel
b. Serial
c. USB
d. SCSI
e. Static
Ans: B
a. Synchronous
b. Asynchronous
c. Static
d. Time interval
Ans: B
a. Static
b. Magnetic
c. Laser
d. Electronic
e. Electrical
Ans: C
230. Which of the following can cause the CDROM to misread (multiple choice)
a. finger prints
b. scratches
c. cracks
d. slight melting
e. None of the above
Ans: A, B, C, and D
231. In the back panel of CDROM drives the connectors available for:
a. Molex
b. Berg
c. Data cable
d. Audio cable
e. Arcnet
Ans: A, C and D
232. If a computer’s bios allows it, you can boot your system from a CDROM
a. true
b. false
Ans: A
233. Your CDROM drive is attached to the primary IDE cable with hard drive. How
should its jumper be set?
a. As a master
b. As a slave
c. Autodetect
d. None
Ans: B
a. quality
b. speed
c. appearance
d. resolution
Ans: B
a. 1 MB per second
b. 100 bytes per second
c. 150 KB per second
d. 186 bits per second
Ans: C
236. SCSI adapters usually don't need drivers, just the devices that interface with them.
a. True
b. False
Ans: B
Ans: D
a. 40
b. 50
c. 60
d. 72
Ans: B
239. You are about to install a second IDE hard drive in a PC that has only one IDE
adapter. Your first hard drive will still be the boot drive. How should the second drive be
configured?
a. As a master
b. As a secondary
c. As a slave
d. As a primary
e. As a autodetect
Ans: C
240. Your PC is continuously rebooting itself. Select all of the following that could be
causing the problem.
241. What is the best way to protect your hard drive data?
a. regular backups
b. periodically defrag it
c. run chkdsk at least once in a week
d. run scandisk at least once in a week
Ans: A
242. Which of the followings are input devices?(select all that apply)
a. Modem
b. Mouse
c. Keyboard
d. SCSI controller
e. Video cards
Ans: B and C
Ans: C
a. 8
b. 16
c. 32
d. 25
Ans: a
245. PCMCIA stands for personal computer memory card international association
a. True
b. False
Ans: A
Ans: C
247. Power connector on a floppy drive is called as:
a. berg connector
b. molex connector
c. USB connector
d. Mini-molex connector
e. Hybrid connector
Ans: D
Ans: C
Ans: C
a. 8
b. 16
c. 32
d. 64
Ans: A and B