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PRODUCT NEWS

Electric Power Division January 9, 2009

Electronic Product Support System (EPSS)


Market: Electric Power – Olympian International

Application: An easy- to-use search facility allows you to find replacement files to return your
equipment to the settings it left the manufacturing facility with, you will be able to
search by:
• Sales Order Number
• Genset Serial Number
• Engine Serial Number
• Control Panel Production Order Number
• Governor

Description: The Electronic Product Support System is an on-line resource to find ‘as-shipped’
Flash files for electronic engines, control panels and governors available around
the clock.
To access the Flash Files for the engine – click on the Engine Serial Number link.
Depending on type of file, this may take several minutes to bring back a result.
To access the Flash File for the Control Panel – click on the Control Panel
Production Order Number link.
Governor files are given in a list matching the model selection made to search on
“an authorized Caterpillar representative”.

Technical Inquiries: All files are downloaded to your computer. Only those with the correct associated
electronic tooling should use these files with a generating set. (only fully qualified
Service Engineers should use the files available from this site.)
Access to this application:
https://engines.cat.com/cda/layout/cda/layout?m=151393&x=7&f=281865
Benefits: Gives access around the clock to a search and download capability to restore
equipment to factory settings.
Covers our expanding range of electronic products
Delivers Flash File support quickly and simply

Additional If you have any problems with the EPSS website or the files available from this
Information: website, please contact the Olympian International Contact Information
at:https://engines.cat.com/cda/components/fullArticle?m=151393&x=7&id=621602

Information contained in this publication may be considered confidential. Discretion is recommended when distributing.
Materials and specifications are subject to change without notice.
CAT, CATERPILLAR, OLYMPIAN, their respective logos, “Caterpillar Yellow,” and the POWER EDGE trade dress as
well as corporate and product identity used herein, are trademarks of Caterpillar and may not be used without permission.

LEXE0037-03 (01/09) www.CAT-ElectricPower.com

© 2009 Caterpillar
All rights reserved.

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