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A REVIEW OF SUPPLIER SELECTION METHODS IN MANU-

FACTURING INDUSTRIES
Farzad Tahriri, Mohammad Rasid Osman, Aidy Ali* and Rosnah Mohd
Yusuff
Received: Sept 24, 2007; Revised: Jun 2, 2008; Accepted: Jul 29, 2008

Abstract
In today’s highly competitive environment, an effective supplier selection process is very important to
the success of any manufacturing organization. In this context, supplier selection represents one of the
most important functions to be performed by the purchasing department. Supplier selection is a
multi-criterion problem which includes both qualitative and quantitative factors (criteria). A trade-off
between these tangible and intangible factors is essential in selecting the best supplier. A number of
models and techniques have been developed to deal with selecting and evaluating suppliers. In this
paper, different selection methods concerning supplier selection are discussed and the advantages and
disadvantages of selection methods, especially the Analytic Hierarchy Process (AHP), are illustrated
and compared.
Keywords: Analytic Hierarchy Process (AHP), supplier selection, qualitative and quantitative criteria

Introduction
Supplier selection and evaluation have become (TQM) and Just-In-Time (JIT) concepts by a
one of the major topics in production and wide range of firms, the supplier selection
operations management literature, especially in question has become extremely important
advanced manufacturing technologies and (Petroni, 2000). Choosing the right method
environment (Motwani et al., 1999). The main for supplier selection effectively leads to a
objective of supplier selection process is to reduction in purchase risk and increases the
reduce purchase risk, maximize overall value number of JIT suppliers and TQM production.
to the purchaser, and develop closeness and Supplier selection is a multiple criteria
long-term relationships between buyers and decision-making (MCDM) problem which
suppliers, which is effective in helping the is affected by several conflicting factors.
company to achieve “Just-In-Time” (JIT) Consequently, a purchasing manager must
production (Li et al., 1997). Additionally, with analyze the trade-off between the several
the increase in use of Total Quality Management criteria. MCDM techniques support the

Department of Mechanical and Manufacturing Engineering, University of Putra Malaysia, 43400 Serdang,
Selangor, Malaysia E-mail: aidy@eng.upm.edu.my
*
Corresponding author

Suranaree J. Sci. Technol. 15(3):201-208


202 A Review of Supplier Selection Methods in Manufacturing Industries

decision-makers (DMs) in evaluating a set The weighted point model is also easy to
of alternatives (Amid et al., 2006). Supplier implement, flexible, and fairly efficient in the
selection problem has become one of the most optimization of supplier selection decisions. It
important issues for establishing an effective is more costly than the categorical method, but
supply chain system. The supplier selection tends to be more objective, even though it relies
problem in a supply chain system is a group on the buyer’s assessment of the supplier
decision according to multiple criteria performance. Total cost approaches attempt to
from which a number of criteria have been quantify all costs related to the selection of a
considered for supplier selection in previous and vendor in monetary units. This approach includes
present decision models (Chen-Tung et al., cost ratio (Timmerman, 1986) and Total Cost
2006). The purchasing manager must know a of Ownership (TCO) (Ellram, 1990). The cost
suitable method, then use the best method from ratio method is very flexible. It is a complex
the different types of methods to select the right method that requires a developed cost accounting
supplier. system. The total cost model is precise, expensive
to implement due to its complexity and requires
Supplier Selection Methods more time and implies the ability to identify the
more important elements. Mathematical
Supplier selection methods are the models programming models often consider only the
or approaches used to conduct the selection more quantitative criteria; this approach includes
process (Li et al., 1997). The methods chosen the Principal Component Analysis (PCA) and
are extremely important to the overall selection the Artificial Neural Network (ANN).
process and can have a significant influence on According to Bello (2003), the PCA
the selection results. It is important to understand method has two advantages that are accessible
why a firm chooses one method (or a combination and capable of handling multiple conflicting
of different methods) over another. Several attributes. The ANN model saves money and
well-known selection methods have been devel- time. The weakness of this model is that it
oped and classified by numerous scholars over demands specialised software and requires
the years. Certain methods have been popular qualified personnel who are expert on this
selection choices for years, while other methods subject. Over the years, researchers have begun
have only emerged recently. Usually when a to classify and group the individual supplier
company sets out to develop or choose a supplier selection methods into a number of broader
selection method, the result is a combination of categories, with each classification having both
several different methods with different strengths advantages and disadvantages.
suited to meet the company’s specific selection The Multiple Attribute Utility Theory
needs. Therefore, it is important to explore a (MAUT) method has the advantage that it
range of different selection methods and to enables purchasing professionals to formulate
discuss their different applications. viable sourcing strategies and is capable of
There are several supplier selection handling multiple conflicting attributes. However,
methods available in the literature. Some authors this method is only used for international supplier
propose linear weighting models in which selection, where the environment is more com-
suppliers are rated on several criteria and in plicated and risky (Bross and Zhao, 2004).
which these ratings are combined into a single According to Chen-Tung et al. (2006), the
score such as the categorical model. The Fuzzy logic approach measures for supplier
categorical model is a simple method, but it is performance evaluation. This approach can
also the quickest, easiest, and least costly to help Decision Making (DM) to find out the
implement. However, it may be influenced by appropriate ordering from each supplier. Another
recent events and usually implies a high level useful method is the Analytical Hierarchical
of subjectivity and therefore it is imprecise Process (AHP), a decision-making method
(Petroni, 2000). developed for prioritizing alternatives when
Suranaree J. Sci. Technol. Vol. 15 No. 3; July - September 2008 203

multiple criteria must be considered and allows determining the relative importance of the
the decision maker to structure complex problems criteria in meeting the goals. Next, the focus
in the form of a hierarchy, or a set of integrated shifts to measuring the extent to which the
levels. alternatives achieve each of the criteria. Finally,
The AHP is relatively simple to use and the results of the two analyses are synthesized
understand. This method incorporates qualitative to compute the relative importance of the
and quantitative criteria. A review of the supplier alternatives in meeting the goal. Managerial
selection literature shows that the AHP method judgments are used to drive the AHP approach
to be one of the most commonly applied methods (Yusuff et al., 2001).
in practice. AHP is an ideal method for ranking These judgments are expressed in terms
alternatives when multiple criteria and sub- of pair-wise comparisons of items on a given
criteria are present in the decision-making process. level of the hierarchy with respect to their
The AHP was introduced by (Saaty, 1980). impact on the next higher level. Pair-wise
There has been wide discussion about the comparisons express the relative importance of
empirical effectiveness and theoretical validity one item versus another in meeting a goal or a
of this technique. Similar to that of the MAUT, criterion. Each of the pair-wise comparisons
AHP allows the decision-maker to structure represents an estimate of the ratio of the weights
complicated problems in the form of a decision of the two criteria being compared. Because
hierarchy. The hierarchy usually consists of three AHP utilizes a ratio scale for human judgments,
different levels, which include goals, criteria, and the alternatives weights reflect the relative
alternatives. importance of the criteria in achieving the goal
AHP is often considered as a supplier of the hierarchy (Maggie and Tummala, 2001).
selection method because it allows decision The use of AHP is increasing with time;
makers to rank suppliers based on the relative since a lot of journals are bringing out special
importance of the criteria and the suitability of the issues, on this topic. Omkarprasad, and Kumar,
suppliers (Saaty, 1980). AHP offers a methodology 2006 have written an excellent review and shown
to rank alternative courses of action based on the the percentage use of the AHP method during
decision maker’s judgments concerning the the specified time periods as shown in Figure 1.
importance of the criteria and the extent to which The use of the AHP approach offers a
they are met by each alternative. For this reason, number of benefits. One important advantage is
AHP is ideally suited for the supplier selection its simplicity (Liu and Hai, 2005). AHP can also
problem. The problem hierarchy lends itself to accommodate uncertainties and subjective
an analysis based on the impact of a given level information, and allows the application of
on the next higher level. The process begins by experience, insight, and intuition in a logical

12%

31% Prior to 1990 (18)


15% 1991-1994 (23)
1995-1997(23)
1998-2000(40)
2000-2003(46)
15%

27%

Figure 1. Distribution of review papers on the use of AHP method over the years
204 A Review of Supplier Selection Methods in Manufacturing Industries

manner. It is observed that AHP is being pre- are placed) as MAUT model.
dominantly used in the area of selection and Some benefits of AHP method provided the
evaluation (Maggie and Tummala, 2001). follow explanation.
a. The strength of the AHP method lies
Advantages and Disadvantages of the in its ability to structure a complex, multi person,
AHP Method multi attribute, and multi period problem hier-
archically (Saaty, 1980).
One advantage of AHP is that it illustrates how b. It is simple to use and understand
possible changes in priority at upper levels have (Chan, 2003).
an effect on the priority of criteria at lower levels. c. It necessitates the construction of a
Moreover, it provides the buyer with an overview hierarchy of attributes, sub attributes, alternatives
of criteria, their function at the lower levels and and so on, which facilitates communication of
goals as at the higher levels. A further advantage the problem and recommend solutions (Yusuff
of AHP is its stability and flexibility regarding et al., 2001).
changes within and additions to the hierarchy. d. It provides a unique means of quantify
In addition, the method is able to rank criteria judgmental consistency (Chan, 2003).
according to the needs of the buyer which also e. It does not greatly intuition, experience,
leads to more precise decisions concerning and theoretical knowledge of the domain expert
supplier selection. The main advantage of AHP as expert system (Yusuff et al., 2001).
is that the buyer is able to get a good picture of f. It does not require preferential
the supplier’s performance by using the hierarchy independent of its complement (i.e. the preference
of the criteria and evaluating the suppliers order of consequences, for any pair of attributes
(Omkarprasad and Kumar, 2006). However, does not depend on the levels at which all other
AHP also has some weak points. One of these is attributes are hold) as multi-attribute utility
the complexity of this method which makes it model (Chan, 2003).
implementation quite inconvenient. Moreover, AHP provides remarkable versatility and
if more than one person is working on this power in structuring and analyzing complex
method, different opinions about the weight of multi-attribute decision-making problems.
each criterion can complicate matters. AHP also Figure 2 shows the relationship between the
requires data based on experience, knowledge criteria and the methods for supplier selection
and judgment which are subjective for each since 1960. The criteria are classified into 2
decision-maker. A further disadvantage of this groups: quantitative and qualitative. The figure
method is that it does not consider risks and shows that after 2003 more attention has been
uncertainties regarding the supplier’s perfor- given to qualitative criteria. After 2003, the
mances (Yusuff et al., 2001). changes in the use of qualitative criteria, and the
The strength of the AHP method lies in methods in supplier selection have been changed
its ability to structure complex, multi-person, as a consequence. During these years, it was
multi-attribute, and multi-period problems necessary to change measure qualitative and
hierarchically and it is simple to use and to quantitative criteria. Figure 2 shows the variation
understand. It necessitates the construction of a on the use of quantitative to qualitative criteria
hierarchy of attributes, sub-attributes, alternatives during this period and it also clearly shows the
and so on, which facilitates communication of mostly used supplier selection methods from
the problem and the recommended solutions. In 2003 until the present.
addition, the AHP method provides a unique The AHP approach, as applied to the supplier
means of quantifying judgmental consistency. selection problem, consists of the following five
AHP does not require preferences independent steps (Nydick and Hill, 1992):
of its complement (i.e., the preference order of 1. Specify the set of criteria for evaluat-
consequences, for any pair of attributes does not ing the supplier’s proposals.
depend on the levels at which all other attributes 2. Obtain the pair-wise comparisons of the
Suranaree J. Sci. Technol. Vol. 15 No. 3; July - September 2008 205

relative importance of the criteria in achieving supply selection are:


the goal, and compute the priorities or weights (1) Both tangible and intangible factors
of the criteria based on this information. which are very important in supplier selection
3. Obtain measures that describe the can be included in a multiple sourcing policy,
extent to which each supplier achieves the while existing models can only consider the
criteria. quantitative factors.
4. Using the information in step 3, obtain (2) Corporate strategies can be reflected
the pair-wise comparisons of the relative importance in purchasing activities.
of the suppliers with respect to the criteria, and (3) Using real data, the calculation is
compute the corresponding priorities. simplified and the system’s consistency is
5. Using the results of steps 2 and 4, improved.
compute the priorities of each (4) Using pair-wise comparison reduces
supplier in achieving the goal of the depen-dency of the system on human judgment.
hierarchy.AHP helps to incorporate a group con- (5) Both weight of criteria and rank of
sensus. Generally this consists of a questionnaire suppliers are determined by one systematic
for comparison of each element and geometric approach (Ghodsupour and O’Brion, 1998).
mean to arrive at a final solution (Omkarprasad Handeld et al. (2002) studied Environ-
and Kumar, 2006). Ghodsupour and O’Brien mental criteria to supplier assessment by trans-
(1998) studied based on AHP method to conflicts forming purchasing into a more strategic function.
between two tangible and intangible factors, i.e. The authors integrated the environmental issues
qualitative and quantitative, in order to choose to make purchasing managers introduce dimensions
the best suppliers. Ghodsupour and O’Brien into their decisions, for which both qualitative
(1998) had integrated AHP and Linear Program- and quantitative factors complicate the problem.
ming to consider both tangible and intangible By applying AHP in environmental criteria to
factors in choosing the best suppliers and placing supplier assessment, the authors were able to
the optimum order quantities among them such solve the above problem. This problem causes
that by using integrated AHP and LP the total a gap in the assessment of suppliers concerning
value of purchasing (TVP) becomes maximum. the measurements of the environmentally
This model can be applied to supplier selection responsible processes and products, which is
with or without capacity constraints. both in the framework of supplier decision
According to Ghodsupour and O’Brien making and the assessment programs. They
(1998); the advantages of this method for integrated these two factors together by using

1960 2003 2007

Criteria Quantitative Quantitative + Quantitative

AHP and Linear Programming (LP)


Linear weighting models Voting AHP (VAHP)
The categorical model Fuzzy extended AHP (FEAHP)
Weighted point model
Method Total cost ofownership (TCO)
Artificial Neural Network (ANN)
Principal Component Analysis (PCA)
The Multiple Attribute Utility Theory (MAUT)

Figure 2. Classification of supplier selection criteria and methods since 1960


206 A Review of Supplier Selection Methods in Manufacturing Industries

AHP system. AHP method may integrate envi- munication System. This Telecommunication
ronmental criteria in the sourcing decision System Company has a long term investment and
process for supplier selection. is directly affected by the vendor selection
Liu and Hai (2005) studied supplier decision which is a complex multi-person, multi-
selection by integrating a collaborative purchas- criteria decision problem. Thus the authors
ing program and came up with a new approach, applied AHP to take care of several decision
based on the use of Saaty’s (1980) AHP method. makers to examine the strengths and weaknesses
This method compares the weighted sum of the of vendor systems by comparing them with the
selection number of rank votes, after determining appropriate criteria and sub-criteria. Time and
the weights in a selected rank. effort are also reduced in decision making. For
This system, called voting AHP (VAHP), easy computation, the results can be transferred
provides a simpler method than AHP, but does to the spread sheet easily.
not lose the systematic approach of deriving the For Tian Jin Electric Construction Company,
weights and sorting performance of suppliers. Yu and Jing (2004) had developed a new decision
VAHP allows the purchasing manager to generate model for choosing the optimal supplier combi-
non inferior purchasing options and systematically nation based on unique company. Yu and Jing
analyze the inherent trade–offs among the relevant (2004) according to previous research by Tam
criteria. It is expected that in near future this and Tummala (2001), found out through research
method will be applied effectively to various that trust between suppliers and buyers is the
issues such as: policymaking, business strategies, best criterion for selecting optimal supplier
and performance assessment (Liu and Hai, which reduces the cost, by using AHP and
2005). Linear Programming (LP). The authors established
Yahya and Kingsman (1999) used Saaty’s trust for Tian Jin Electric Construction Company.
AHP method to determine priority in selecting AHP and LP were proposed to consider both
suppliers. The authors applied vendor rating in tangible and intangible factors leading to the
supplier selection and in deciding how to allocate supplier selection under the influence of inter-firm
business, as well as in determining where and interpersonal trust. Through research, the
development effort is applied. This study is authors came up with the fact that quality criteria
performed for a government sponsored can be more influential in supplier selection than
entrepreneur development program in Malaysia. quantity. Although other criteria such as: cost,
This particular Umbrella Scheme of Malaysia’s quality and delivery were used and focused
furniture industry was applied using this method. trust and its importance for supplier selection
The selection of vendors in Umbrella Scheme methodology.
Company has to be done not only to ensure
benefits to the purchaser customers but also to Conclusions
develop the vendors. The emphasis has to include
a mutual benefit. The multiple and conflicting The issues of supplier selection have attracted
objectives, both getting good quality furniture the interest of researchers since the 1960s, and
companies improve their operations, imply that research studies in this area have increased. A
the criteria to use in selecting vendors might be study was conducted to determine what criteria
different than that for normal commercial were used in the selection of a firm as a supplier.
purchasing of goods. Given also the need to Most of these criteria during that time were
identify the strengths and weaknesses of quantitative. During that time the researchers did
vendors for the development purposes of the not give attention to qualitative criteria which
scheme, a vendor rating system is essential and had a lower level ranking for the evaluation and
cannot be avoided. the selection of suppliers. Method for DM to
Another research based on AHP method measure qualitative criteria such as AHP, Fuzzy
unique in one company found out by Tam and etc. was used to select suppliers. Nowadays,
Tummala (2001) in empirical study in Telecom- qualitative methods received more attention in
Suranaree J. Sci. Technol. Vol. 15 No. 3; July - September 2008 207

decision-making models for selecting the selection in supply chain management.


suppliers. Consequently, the researchers will Production Economics, 102:289–301.
focus on qualitative criteria in the future rather Ellram, L.M. (1990). The supplier selection
than a combination of both qualitative and quan- decision in strategic partnerships. J.
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AHP. Nowadays, AHP and Fuzzy AHP as two Ghodsypour, S.H. and O’Brien, C. (1998). A
precise methods for supplier selection decision- decision support system for supplier
making are believed to be useful for managers selection using an integrated analytical
due to their simplicity in use. Yet again, it is hierarchy process and linear programming.
proven that AHP work well in making decision Int. J. Prod. Econ., 56-67: 199-212.
for many types of companies that involves Handeld, R., Walton, S.V., and Sroufe, R. (2002).
different types of suppliers. Based on above Applying environmental criteria to supplier
review, it would be not irrational to suggest that assessment: A study in the application of
the supplier selection issues need further attention the Analytical Hierarchy Process. EJOR
in order to harmonies the combination of 141:70-87.
qualitative and quantitative criteria to develop Li, C.C. and Fun, Y.P. (1997). A new measure
the best decision-making models for the selection for supplier performance evaluation. IIE
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Liu, F.-H.F. and Hai, H.L. (2005). The voting
Acknowledgement analytic hierarchy process method for
selecting supplier. Int. J. Prod. Econ. 97
The authors wish to thank the Department of (3):308-317.
Mechanical and Manufacturing Academic Staff Maggie C.Y.T. and Tummala, V.M.R. (2001).
at University of Putra Malaysia for the support. An application of the AHP in vendor
selection of a telecommunications system.
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