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What is Your age?

Below 15 15 - 18 19 - 23 24 - 28

29 - 35 36 - 42 Above 42

2* What is your gender?

Male Female

3* What is your education level?

Elementary School High School

College Diploma University Degree

Graduate Degree

4* What is Your annual income?

0-$25000 $25001-$45000

$45001-$65000 $65001-$85001

$85001 or above

5* What is your cultural background?

African Asian British

Canadian European French

Indian

Other please specify:

6* Do you think wireless telecommunication play an important role in your daily life?

Yes No

7* Have you used any wireless telecommunication service such as cellular telephone service, paging service, etc.
in the past?

Yes No

8* Are you using any wireless telecommunication service(s) Currently?


if Yes, please skip 9 and 10.

yes No

If your answer is 'yes ', please jump to question 11.


If your answer is 'No', please jump to question 9.

9 Do you plan to have one?

Yes No

10 What is the source of the information about the wireless telecommunication service provider if you plan to
have one?

Magazine

Commercial

Flyer

Newspaper
Friends

Promotion/Advertisment

Other please specify:

11 What wireless telecommunications service are you using currently?

Only Paging Service

Only Moblie Service

Both Paging and Moblie Service

Neither Paging nor Moblie Service

12* How much you spend/expected on wireless telecommunication per month?


e.g. e.g. Cellular phone, paging, PCS, etc.

Under$35CAD $36CAD-$45CAD

$46CAD-$55CAD $56CAD or above

13* What is/will the purpose of your wireless telecommunication service is?

Personal Uses Business Uses

14* What is the most important factor(s) you considered when you choose a wireless telecommunication service
provider?
e.g. You can choose more than 1

Price

Promotion/Advertising

Customer Service

Location of Dealer

Other please specify:

15 Which wireless telecommunication service provider do you use?

Bell Canada Rogers AT & T

Telus Fido

Other please specify:

16 Rank below that describes how do you satisfy the wireless service provider you currently using?

Very Unsatisfied Unsatisfied

Neutral Satisfied

Very Satisfied

17 Do you ever consider changing the service provider after the due of your old contract?

Yes No

18* Do you think of any wireless telecommunication services that need to be improved nowadays?

No
Yes please specify:

19* Except traditional 2 ways Voice conversation, which telecomunications feature(s)/Serive(s) you think is/are
important to you/ your life?
e.g. You can choose more than 1

Digital camera & video recorder

Multimedia messaging

Text messaging

Wap/ Internet Connection

Music files as ring tone

Electronic Wallet

Video Conferencing

M-Shopping

None

Other please specify:

Questions with '*' sign must be answered

Thank you.
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