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Unit-01-Understanding MIS

Structure:

1.1 Introduction to Management Information Systems

Objectives

History of MIS

Impact of MIS

Transformation stage

1.2 Role and Importance

MIS characteristics

Function of MIS

Disadvantages of MIS

Role of IS in Business

1.3 MIS Categories

Classification

Relationships

1.4 Managers and Activities in IS

View of structure of MIS

1.5 Types of computers used by Organization in setting up MIS

Desktop personal computer

Notebook computers

Personal Digital Assistant (PDA)

1.6 Hardware support for MIS

Advantages of a Personal Computer (PC)

Classification of computers
MB0047-Unit-02-MIS Concepts
Unit-02-MIS Concepts

Structure:

2.1 Introduction

Objectives

Perceptive of MIS

Types of Management Systems

Concepts and relationships

Transaction Processing System (TPS)

Knowledge Based systems (KBS)

On Line Analytical Processing Systems (OLAPS)

Executive Information Systems (EIS)

Decision Support Systems (DSS)

Business Process Systems (BPS)

Object Oriented Systems (OOS)

2.2 Concepts of management organization

Management organizations

Concepts of management organization

Technical implementation issues

Behavioral factors

Unit-03-Strategic Management Information System

Structure:

3.1 Introduction

Objectives
3.2 Background

3.3 Performance

3.4 Product differentiation and Value Chain

3.5 How IT influences Organizations goals

The five levels

Governance Modes in the use of IT

Unit-05-MIS Planning and Development Information System

Structure:

5.1 Introduction

Objectives

5.2 Planning and Development

Planning of Information Systems

Development of Information Systems

5.3 Systems Analysis

Introduction to Systems Analysis

SDLC

Roles of Systems Analyst

Feasibility of Systems

Types of Feasibility study

DFD

Data Dictionary

5.4 Systems Design

Introduction to SD

Input Design

Output Design
Development

Testing

Implementation and Maintenance

Unit-06-Planning and Development Alternatives

Structure:

6.1 Introduction

Objectives

6.2 Ascertaining the Class of Information

6.3 Determining the Information Requirement

6.4 Management of Information Quality in the MIS

6.5 Organisation for Development of MIS

6.6 MIS: Development Process Model

Unit-07-MIS Organization Structure

Structure:

7.1 Introduction

Objectives

7.2 MIS at Management levels

7.3 Strategic Level Planning

7.4 Operational Level Planning

7.5 Economic and Behavior Theories

Build and Use

MIS for Competitive Advantage

7.6 Enterprise Resource Planning

Perception of ERP
ERP – Before and After

Best Practices

Implementation

Process Preparation

Configuration

Consulting Services

Customization Services

Maintenance and Support Services

Advantages and Disadvantages

Limitations of ERP

ERP integration

Unit-08-Trends in MIS

Structure:

8.1 Introduction

Objectives

8.2 Decision Support Systems (DSS)

Introduction to DSS

DSS components

Model of DSS

8.3 Artificial Intelligence (AI)

Introduction to Artificial Intelligence

Introduction to Neural Networks

Artificial Intelligence and Neural Networks

Introduction to Expert Systems

Expert Systems Structure


Differences between DSS and ES

Business Applications

Unit-09-E-Enterprise System

Structure:

9.1 Introduction

Objectives

9.2 Managing the E-enterprise

9.3 Organisation of Business in an E-enterprise

9.4 E-business

9.5 E-commerce

9.6 E-communication

9.7 E-collaboration

Unit-10-Decision Making in MIS

Structure:

10.1 Introduction

Objectives

10.2 Decision-making Concepts

Rational Decision-making

The Problems in Making Rational Decisions

10.3 Decision-making Process

Types of Decision-making Systems

Types of Decisions

Nature of Decisions

The Law of Requisite Variety

10.4 Decision Analysis by Analytical Modelling


10.5 Behavioural Concepts in Decision-making

10.6 Organisational Decision-making

10.7 MIS and Decision-making

Unit-11-MIS – Support Models and Knowledge Management

Structure:

11.1 Introduction

Objectives

11.2 Philosophy of Modelling

11.3 DSS: Deterministic Systems

DSS Models

Forecasting: Time Series Analysis and Exponential Smoothing

11.4 Market Research Methods

11.5 Ratio Analysis for Financial Assessment

11.6 Management Science Models

Budgeting Models

Break-even Analysis Model

Return on Investment Analysis

Model for Cash Budgeting

11.7 Procedural Models

11.8 Project Planning and Control Models

11.9 Cost Accounting Systems

11.10 Operations Research Models: Mathematical Programming Techniques

11.11 Knowledge Management

Knowledge Management Systems

Tools for Knowledge Management


Approaches to Develop KM Systems

Knowledge-based Expert System (KBES)

11.12 Summary

11.13 Terminal Questions

11.14 Answers to SAQs and TQs

Unit-12-Organization and Computer Networks

Structure:

12.1 Introduction

Objectives

Basics of computer systems

Technology scope supporting MIS

12.2 Basic Network Terminologies, Definitions and Applications

Local Area Network (LAN)

Wide Area Network (WAN)

Metropolitan Area Network (MAN)

Point to Point Links

Circuit Switching

Packet Switching

Modem

Internet

Transmission Control Protocol (TCP) &User Data gram Protocol (UDP)

World Wide Web (WWW)

Voice Telephony (VoIP)

Internet

12.3 The Intranet and the Extranet


Intranet and Its Application to Business

Extranet and Its Application to Business

Unit-13-Management and Organization IS

Structure:

13.1 Introduction

Objectives

13.2 Evolution of the Information Systems Function

13.3 Chief Information Officer (CIO)

13.4 The Role of a CIO

The ClO’s Role in Innovation

Surveying the Business

Evaluating the Budget and Priorities

Initiating Portfolio Management

Analyzing IT Operations

Measuring Performance Using Appropriate Metrics

Communicating Performance and Value

Benchmarking Against Peers

Acting as a Visionary

13.5 Challenges of a CIO

Unit-14-Database Management Systems

Structure:

14.1 Introduction

Objectives

14.2 Types of database users

14.3 DBMS
Functions

Comparison between file processing system and DBMS

Advantages

Disadvantages

14.4 Designing of DBMS

Data, information and its structure

Entity, instance and attributes

Data and mapping

Database architecture

Database Languages and Interfaces

Unit-15-Security and Ethical Issues

Structure:

15.1 Introduction

Objectives

15.2 Control Issues in Management Information Systems

Control

Security Control

Administrative Control

Information System Control

Input Control

Processing Control

Output Control

Storage Control

Procedural Control

Physical Facility Control


Physical Protection Control

Telecommunication Controls

Computer Failure Controls

15.3 Security Hazards

Security Technique

Procedural Security Techniques

15.4 Ethical Issues

15.5 Technical solutions for Privacy Protection.