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Oracle® Unified Method (OUM)

Frequently Asked Questions


April 2008

***For Internal Distribution Only***


Frequently Asked Questions

GENERAL - WHAT IS OUM?..................................................................... 5


What is the Oracle® Unified Method (OUM)?......................................... 5
Where is OUM Headed?.............................................................................. 5
What is the current release of OUM and how long has it been in use? 5
What are the differences between OUM 5.0.0 and the prior releases?. 6
What are the primary benefits of using OUM as a method?.................. 8
Should projects currently using an earlier release of OUM upgrade to
OUM 5.0.0? ................................................................................................... 8
Is there an internal version of OUM just for Oracle Consultants? ....... 8
Will OUM 4.4.0 and 4.5.0 continue to be supported? ............................ 9
Are there any White Papers available that address OUM 5.0.0 issues? 9
What provision exists for updating OUM content? .............................. 10
How will the availability of upgrade releases be announced?............... 10
GENERAL - WHAT IS OUM TO OUR CLIENTS?............................. 10
Why is OUM important to Oracle’s Clients? ......................................... 10
Do Clients really care about the method employed on an
engagement? ............................................................................................... 10
GENERAL - ESTIMATION AND PLANNING SUPPORT.............. 11
What estimating material is available and how do I access the
material? ....................................................................................................... 11
Should I use the OUM 4.4.0 Estimating Model to estimate an OUM
5.0.0 project?................................................................................................ 11
When will the OUM Estimating Model provide support for Business
Intelligence and Analytics (BIA) projects? .............................................. 11
When will the OUM Estimating Model provide support for
Application Implementation projects?..................................................... 11
Who should I go to with questions regarding the Estimating
Workbook? .................................................................................................. 11
What Project Management tools are supported by the OUM
Estimating Model? ...................................................................................... 12
Do we provide our estimating tools to partners and Clients?.............. 12
TARGET AUDIENCES / MARKETS ..................................................... 12
Who should use OUM? ............................................................................. 12
What size of Client would benefit from the use of OUM on a
project? ......................................................................................................... 12
Does OUM come in any languages other than English? ...................... 12
COMPONENTS / PLATFORM REQUIREMENTS............................ 13

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What’s included in the OUM? .................................................................. 13
What are the Hardware and Software Requirements for running
OUM?........................................................................................................... 13
RELATIONSHIP TO LEGACY METHOD OFFERINGS (ORACLE
AND ACQUIRED)........................................................................................ 13
How does OUM compare to the current Application methods? ........ 13
What is the approach for adding Application support to OUM?........ 14
What is the difference between OUM's iterative approach and AIM
for Business Flow's (ABF) conference room pilot (CRP1, CRP2,
CRP3) approach? ........................................................................................ 15
I'm starting an Application Implementation project. Should I use
OUM 5.0.0 or a legacy method?............................................................... 15
Will OUM replace the current Application methods?........................... 16
How does OUM map to Oracle’s Application Implementation
Method (AIM), PeopleSoft’s Compass Methodology, and Hyperion’s
Solution Workbench?................................................................................. 16
How does OUM map to Oracle’s Legacy J2EE Custom Development
Method (JCDM)? ........................................................................................ 16
How does OUM map to Oracle’s Data Warehouse Method Fast Track
(DWM FT)? ................................................................................................. 17
How does OUM map to Oracle’s Project Management Method (PJM)
and Program Management Method (PGM) and PeopleSoft’s Compass
Methodology? .............................................................................................. 17
RELATIONSHIP TO OTHER ORACLE OFFERINGS ..................... 17
What other methods and tools are integrated with OUM? .................. 17
What supplemental guidance is provided in OUM?.............................. 18
What is Service-Oriented Architecture (SOA) and how is it related to
OUM?........................................................................................................... 19
Does OUM provide support for implementation of a Customer Data
Hub? ............................................................................................................. 19
AVAILABILITY AND PRICING.............................................................. 19
What is the price of OUM? ....................................................................... 19
How do I order OUM?.............................................................................. 20
PARTNERS - DISTRIBUTION AND ACCESS..................................... 20
Can partners use OUM? ............................................................................ 20
How do partners get OUM? ..................................................................... 21
Can Oracle PartnerNetwork Certified Partners and Certified
Advantage Partners resell OUM? ............................................................. 21
Can partners copy materials from OUM into their own methods? .... 21
Can partners directly link to OUM templates from their own method
framework? .................................................................................................. 21
Can partners substitute their own tools and offerings where OUM
recommends using one of Oracle’s products?........................................ 22
What marketing materials are available to help partners position OUM
with Clients? ................................................................................................ 22

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Do partners get the same version of OUM that Oracle consultants
receive? ......................................................................................................... 22
Are partners authorized to provide OUM to their Clients? ................. 22
Can other consulting firms or third party organizations use OUM? .. 22
PARTNERS - PRICING AND AVAILABLITY ..................................... 23
When will OUM be available to partners? .............................................. 23
What is the cost of OUM for partners?................................................... 23
TRAINING ..................................................................................................... 23
Do I need any special training to use OUM? ......................................... 23
What is the OUM Training and Accreditation Program?..................... 23
What training courses are available?......................................................... 24
How do I access the training courses?..................................................... 25
Do we offer training to Oracle’s Partners? ............................................. 25
Is training available for our Clients?......................................................... 25
PRODUCT INFORMATION..................................................................... 25
Where can I get more information about OUM? .................................. 25
SALES AND FIELD SUPPORT ................................................................ 25
What marketing materials are available to help me promote OUM?.. 25
What is available to support the consultants in the field?..................... 26
Who supports OUM?................................................................................. 26
What support is available for partners? ................................................... 26

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Frequently Asked Questions

GENERAL - WHAT IS OUM?

What is the Oracle® Unified Method (OUM)?


Oracle Consulting Services has packaged the Oracle® Unified Method (OUM) to
accelerate your development and technology-based efforts. OUM presents an
organized, yet flexible, approach. Its defined, operational framework helps
anticipate critical project needs and dependencies throughout your software
development and implementation project. With OUM, you can move efficiently
through the project lifecycle to quickly achieve measurable business results.
OUM is used by Oracle Consulting Services, Oracle PartnerNetwork Certified
Partners or Certified Advantage Partners, and Clients on projects where Oracle
Consulting Services is engaged. It is a web-deployed toolkit for planning, executing
and controlling software development and implementation projects.
For more information on Partner use of OUM, please refer to the "PARTNERS"
sections of this document.

Where is OUM Headed?


The vision for OUM is a single, integrated method to support the entire Oracle
economy across the complete suite of Oracle projects. The “best of the best” of
Oracle’s portfolio of methods is being coupled with OUM’s industry standards,
new techniques, and strong tool support.
OUM will eventually replace the Legacy methods (Oracle and acquired); however,
ample time will be allotted for adoption of OUM before the Legacy methods are
desupported. For more information, refer to the “RELATIONSHIP TO
LEGACY METHOD OFFERINGS (ORACLE AND ACQUIRED)” section of
this document.

What is the current release of OUM and how long has it been in use?
The current release is 5.0.0. It is the seventh generation of the method released by
Oracle’s Global Methods team. The first version of OUM was initially released for
use by Oracle Consulting Services in January 2006. This first version was based
directly on Oracle’s J2EE Custom Development Method that was originally
published in May 2003. OUM 4.1, a refined version of the method, was released in
April 2006. OUM 4.2.0, with expanded support for Service-Oriented Architecture

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(SOA), was released in July 2006. OUM 4.3.0, with initial support for Envision,
Identity Management (IdM), Database Security (DBS), and Governance, Risk, and
Compliance (GRC), was released in May 2007. Oracle introduced OUM 4.4.0, with
enhancements to the Envision and Service-Oriented Architecture (SOA) and
Integration materials, full integration of Oracle's Project Management Method
(PJM), and introduction of Strategy materials, was released in September 2007.
Oracle introduced OUM 4.5.0, in December 2007. OUM 4.5.0, with initial support
for Business Intelligence and Analytics custom development materials including a
mapping to Oracle's Data Warehouse Method Fast Track (DWM FT) 3.0.2, was
release in December 2007. OUM 5.0.0 features initial support for application
implementation projects through a single application implementation view, which is
intended to provide product-suite agnostic coverage for all of the Oracle-branded
Application Suites (e.g., E-Business Suite, PeopleSoft Enterprise, JD Edwards
EnterpriseOne, Siebel, etc.); mappings to Oracle's Application Implementation
Method (AIM) 3.1.0, Compass Method [acquired from PeopleSoft, JDEdwards],
and BPM Solution Workbench Method [acquired from Hyperion]; and
supplemental guides for Application Implementation, Application Integration
Architecture (AIA), and Oracle Tutor and Oracle User Productivity Kit (UPK).

What are the differences between OUM 5.0.0 and the prior releases?
There are many exciting changes incorporated in the newest release. OUM 5.0.0
includes the following new features (or enhancements):
• View Pages – allow subsets of OUM content to be viewed
• Discipline Views:
- Added Application Implementation
- Updated: Business Intelligence and Analytics Custom Development,
Strategy, Technology Full Lifecycle
• Focus Area Views:
- Updated Envision
• Service Offering Views:
- Updated each view to include links to Statement of Work documents
• Full Method Views:
- Updated Full Method and Full Method Activities and Tasks
• Overview Material and Supporting Files
• Updated Method Overview, About, What's New, Readme First, View
Catalog, References and Publications, Glossary of Terms
• Task Guidance
• Added services tasks and task guidance to the following processes:
Enterprise Business Analysis, Enterprise Architecture, Requirements
Analysis, Analysis, Design, Implement

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• Updated task overview descriptions and details in all processes to
accommodate Application Implementation
• Added supplemental task guidance to all processes
• Expanded Use Case guidance, including samples
• Updated Envision tasks and task guidance to align with Sales Methodology
for Roadmap/Expert Services
• Legacy Method Mapping
• Added Mapping to Oracle's Application Implementation Method (AIM)
3.1.0
• Added Mapping to Compass Method [acquired from PeopleSoft,
JDEdwards]
• Added Mapping to BPM Solution Workbench Method [acquired from
Hyperion]
• Updated Mapping to Oracle's Data Warehouse Method Fast Track (DWM
FT) 3.0.2
• WBS
• Updated Full Method WBS
• Added Application Implementation WBS
• Supplemental Guidance
• Added Application Implementation Supplemental Guide
• Added Application Integration Architecture (AIA) Supplemental Guide
• Added Oracle Tutor and Oracle User Productivity (UPK) Supplemental
Guide
• Updated Service-Oriented Architecture (SOA) and Integration
Architecture Supplemental Guide
• Technology Guidelines
• Added "Integrating Tutor and UPK Content: A Complete User
Documentation Solution" White Paper
• Added "Tutor and User Productivity Kit (UPK)" White Paper
• Added "Application Integration Architecture (AIA): Pre-Built Service-
Oriented Architecture (SOA)" White Paper

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What are the primary benefits of using OUM as a method?
The primary benefits of using OUM are:
• More Focused Effort - OUM enables projects to clearly define business
scope and needs to create enterprise business process models. This planning
results in tighter scope control, more accurate business understanding, and a
firm foundation for Client acceptance.
• Built-in Flexibility - By combining activities and tasks in different ways, OUM
can be applied to many types of information technology software
development and implementation projects.
• Saves Time - Seasoned information technology practitioners representing
years of experience have contributed their knowledge to OUM. Project
teams can take advantage of this experience by leveraging these leading
practices along with industry standards.
• Higher Quality - OUM subscribes to an iterative approach that incorporates
testing and validation throughout the lifecycle, rather than testing for quality
only at the end of the project.
• More Cost Effective - OUM facilitates improved control of project expenses
by using a flexible work breakdown structure that allows you to perform only
necessary tasks.
• Reduced Project Risk - Implementing an iterative, broadly applicable method
mitigates requirements mismatch. A key focus of each iteration in OUM is to
identify and reduce the most significant project risks. This ensures that the
most critical risks are addressed as early as possible in the project lifecycle,
which results in a measurable reduction of schedule and budget risks.

Should projects currently using an earlier release of OUM upgrade to


OUM 5.0.0?
Projects commencing after the release of OUM 5.0.0 are encouraged to use the new
release for planning and conducting technology-based engagements. Projects that
are currently using an earlier release of OUM should assess the benefits of
upgrading to the new release, and weigh them against the cost of changing the
approach, before making the upgrade decision. In most cases, projects should
continue to use the earlier release of OUM. Many of the benefits of the new
release can be realized on such a project by leveraging the capabilities of the new
release in the performance of the earlier version of the tasks.

Is there an internal version of OUM just for Oracle Consultants?


Yes. While OUM is a universal product that is used by all audiences, there are
minor differences between the internal and external versions of OUM. The
internal version contains links to the internal Oracle Standard Operating
Procedures (SOP’s) and material considered to be in “beta” format. The external

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version allows partners to link to their own internal SOP’s. Material considered to
be in “beta’ format will become part of the OUM Method Pack and made available
to Oracle PartnerNetwork Certified Partners and Certified Advantage Partners after
it has cleared all Oracle technical and editorial reviews.

Will OUM 4.4.0 and 4.5.0 continue to be supported?


Yes. OUM 4.4.0, and its most recent revision OUM 4.5.0, will continue to be
supported for Oracle Consulting Services users through the Global Methods team
(http://my.oracle.com/methods). There you will find useful information and
supporting tools, such as a Statement of Direction, Brief, Training Material, and
more. Oracle Consultants can also submit OUM related questions to Oracle’s
Global Methods team via the following emailid: ominfo_us@oracle.com.

Are there any White Papers available that address OUM 5.0.0 issues?
Yes. There are several white papers available that address different aspects of
OUM. These white papers include:
• Oracle’s Full Lifecycle Method for Developing and Implementing
Technology-based Business Solutions - This white paper covers the main
components and key features of OUM.
• Application Integration Architecture (AIA): Pre-Built Service-Oriented
Architecture (SOA) - This white paper discusses the challenges of SOA
deployment and how these challenges can be mitigated with pre-built SOA
infrastructure and applications from Oracle.
• Business Rules in Oracle Application Development Framework (ADF) to
Business Components (BC) - This white paper describes a method for
modeling and implementing business rules in ADF Business Components
(ADF BC), which is part of Oracle’s Application Development Framework
(Oracle ADF).
• Getting Started with Activity Modeling - This white paper discusses how
activity diagrams can be used and how to create them using JDeveloper
10.1.2.
• Getting Started with UML Class Modeling - This white paper discusses the
modeling elements that can be used in a UML class model and describes how
class models can be developed iteratively.
• Getting Started with Unit-testing - This white paper discusses how unit-
testing can give you insight in the real progress of your project and prevent
bottlenecks in your developers staff.
• Getting Started with Use Case Modeling - This white paper describes use
case modeling and how to use effectively on your project.
• Integrating Tutor and UPK Content: A Complete User Documentation
Solution - This white paper explains: the various user documentation types,

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user documentation created with Tutor, user documentation created with
UPK, and when to create the various types of user documentation during an
applications implementation project.
• Tutor and User Productivity Kit (UPK) - This white paper addresses two
complementary products: Tutor and UPK and how they can be used to
create user documentation and self-paced training.
Additionally, there is a Statement of Direction, Brief, Frequently Asked Questions
(FAQ), Client Presentations, Proposal Boilerplate, and many other resources
available for your use in the Global Methods knowledge area on MyOracle at
http://my.oracle.com/methods (Select Oracle Unified Method (OUM) /
Presentations and Marketing).

What provision exists for updating OUM content?


The most current release of OUM is available from MyDesktop
(http://mydesktop.oraclecorp.com, select “MyDesktop Profile”, locate the
“Applications Available” portlet, select “Complete Software List”). To install the
most current version, select the link and follow the installation instructions.

How will the availability of upgrade releases be announced?


The OUM upgrade releases will be announced through the appropriate
communications vehicles including: Direct Email, Consulting News, Professional
Communities, Methods knowledge area on MyOracle, etc. Update Releases will be
distributed to Oracle Consulting Services through MyDesktop
(http://mydesktop.oraclecorp.com).

GENERAL - WHAT IS OUM TO OUR CLIENTS?

Why is OUM important to Oracle’s Clients?


OUM can help you develop and implement technology-based business solutions
with precise development and rapid deployment. You can tailor OUM to support
your specific project situation. With its ready-made templates, guidelines, and
tailored work breakdown structure, OUM provides the programmatic tools you
need to manage the risks associated with your information technology-based
projects.
OUM presents an organized, yet flexible, approach. Its defined, operational
framework helps anticipate critical project needs and dependencies throughout your
software development and implementation project. With OUM, you can move
efficiently through the development and implementation lifecycle to quickly achieve
measurable business results.

Do Clients really care about the method employed on an engagement?


Actually, Clients want a quick, low risk, high quality project. OUM is the proven
method for doing just that.

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GENERAL - ESTIMATION AND PLANNING SUPPORT

What estimating material is available and how do I access the material?


The OUM Estimating Pack includes an Estimating Workbook (Excel format) and
Estimating Workbook User’s Guide (Adobe Acrobat format). You can access the
Estimating Pack from the Methods knowledge area on MyOracle at
http://my.oracle.com/methods or the Risk Management knowledge area on
MyOracle at http://my.oracle.com/riskmanagement.

Should I use the OUM 4.4.0 Estimating Model to estimate an OUM 5.0.0
project?
The current version of the OUM Estimating Model, 4.4.0, supports Technology-
based development and implementation projects based on the Technology Full
Lifecycle View within OUM 5.0.0.
Estimating support is not yet available for projects utilizing either the Application
Implementation View or the Business Intelligence and Analytics Custom
Development View within OUM 5.0.0.

When will the OUM Estimating Model provide support for Business
Intelligence and Analytics (BIA) projects?
The OUM 4.5.0 Estimating Model, providing support for BIA, Custom Software,
Identify Management, and Integration, is currently undergoing validation and
testing. Publication is planned for July 2008.

When will the OUM Estimating Model provide support for Application
Implementation projects?
Support for estimating Application Implementation projects will be added to the
OUM Estimating Model one product suite at a time, in order to accommodate
differences in the effort required to implement each legacy product line. At the
present time, the Siebel CRM product line is expected to be the first product suite
supported. Oracle’s Global Methods team will solicit input from senior
management to determine priorities for subsequent development cycles. The
OUM 5.0.0 Estimating Model, providing support for Siebel CRM Application
Implementations, is planned for September/October 2008.

Who should I go to with questions regarding the Estimating


Workbook?
You should first contact the Risk Management resource assigned to your
geographic region, industry, or service area. Questions may be submitted to
Oracle’s Global Methods team via the following emailid: ominfo_us@oracle.com
as a secondary source of information.

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What Project Management tools are supported by the OUM Estimating
Model?
OUM includes Project Workplan templates in MS Project format.

Do we provide our estimating tools to partners and Clients?


No. The estimating metrics included in our Estimating Workbook are proprietary
information of Oracle and are based on assumptions regarding resource skill levels
and other factors that pertain to Oracle managed and staffed projects only. Clients
and partners who use OUM are provided with the standard MS Project Workplan
templates included in the OUM Method Pack. However, they are responsible for
developing their own estimates based on metrics that reflect their resource skill
levels and other factors.

TARGET AUDIENCES / MARKETS

Who should use OUM?


OUM can be used by Oracle Consulting Services, Oracle PartnerNetwork Certified
Partners or Certified Advantage Partners, and Clients on projects where Oracle
Consulting Services is engaged. OUM should be used on engagements chartered
with developing and implementing technology-based business solutions using
Oracle technology.
At the end of the Oracle Engagement, Oracle consultants are required to delete the
OUM Method Pack from any Client-owned PC, network, and/or shared drive.
The Oracle project manager should ensure that team members are informed as to
the contractual terms and conditions involving Intellectual Property (IP) and shared
ownership rights involving their particular project effort. Unless superseded by
contractual terms, completed work products/deliverables (as opposed to
unmodified method templates) can/should be left with the Client. For more
information, please refer to the Oracle's Global Legal Home Page.
For more information on Oracle PartnerNetwork Certified Partner and Certified
Advantage Partner use of OUM, please refer to the "PARTNERS" sections of this
document.

What size of Client would benefit from the use of OUM on a project?
OUM is scalable and can meet the needs of a small, single-site project, as well as
the needs of a large, multi-site project.

Does OUM come in any languages other than English?


OUM was developed in English and is currently available only in English.
Organizations within Oracle that wish to use OUM, but require some or all of the
materials to be in another language, are free to engage their own translation services
for this purpose. If you have plans to develop a translated or tailored version of

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OUM to support your business area, contact the Global Methods team at following
emailid: ominfo_us@oracle.com to make them aware of your project.

COMPONENTS / PLATFORM REQUIREMENTS

What’s included in the OUM?


The OUM offering provides you with a comprehensive toolkit:
• Overview Material - Provides an overview of OUM's approach to software-
related projects, including the industry standards upon which OUM is based.
• Guidelines - Phases, processes, tasks, roles, and template guidelines that
cover every aspect of a technology-based solution.
• Templates - Templates enable fast and easy creation of high quality work
products.
• Tailored Work Breakdown Structure - These standards enable an easy start in
managing your project.

What are the Hardware and Software Requirements for running OUM?
The hardware and software requirements for OUM include:
• Minimum of 1 GHz processor speed
• 55 MB of disk space
• 520 MB RAM minimum
• Windows 2000, XP, NT 4.0
• Microsoft Office 2000 or later
• Microsoft Project 98 or later (Optional)
• Microsoft Visio 5.0.0 or later (Optional)
• Adobe Acrobat Reader 6.0 or later
• Microsoft Internet Explorer version 6.0 or later or Netscape 7.0 or later

RELATIONSHIP TO LEGACY METHOD OFFERINGS (ORACLE AND


ACQUIRED)

How does OUM compare to the current Application methods?


In comparing OUM to current application methods, it is helpful to consider both
the similarities and differences between OUM and methods such as AIM
Foundation, AIM for Business Flows, Compass [acquired from PeopleSoft,
JDEdwards] and Results Roadmap [acquired from Siebel], among others.

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In terms of similarities,
• Emphasis will be on Business Process implementation
• Fit-Gap – Future business processes will be mapped to standard application
functionality to identify gaps
• Key business architecture structures will be defined
(Chart of Accounts, Multi-Org, and Trading Community Arch.)
• Application Setups will be defined (i.e. Configuration options)
• Best practices from current methods will be included
• Will support both implementation approaches:
• Requirements-driven (like AIM Foundation, Compass Standard)
• Solution-driven (like AIM for Business Flows, Compass Accelerated)
In terms of differences,
• OUM is based on the Unified Process
• Standards-based
• Iterative and incremental
• Architecture-centric - increased emphasis on architecture
• Business process and use case-driven
• OUM is more comprehensive in scope
• From enterprise level IT strategy to implementation
• Though only those aspects necessary to accomplish the project’s business
objectives need be considered
• OUM supports tighter integration with other disciplines
• Business Intelligence
• Fusion Middleware
• Custom Software
• Other product and technology areas

What is the approach for adding Application support to OUM?


The approach to integrate applications support, follows:
• Complete backbone Work Breakdown Structure is now stable
• OUM Release 5.0.0, released March 2008, provides the initial OUM
Application Implementation view

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• Product-suite agnostic coverage for all of the Oracle-branded Application
Suites (e.g., E-Business Suite, PeopleSoft Enterprise, JD Edwards
EnterpriseOne, Siebel, etc.)
• Additional OUM 5.x releases will continue through CY2008
• Add Application Upgrade and Migration View
• Support additional application suites (E, E1, Siebel, Retail, etc.)
• Further develop and refine the material and estimating model
• Layer in support for Fusion Applications
• Estimating Models planned for 1-3 months after method releases
The release of an OUM version supporting a given product family will mark the
beginning of the transition period. Ample time will be allotted for the transition
cycle before any of the current methods are desupported.

What is the difference between OUM's iterative approach and AIM for
Business Flow's (ABF) conference room pilot (CRP1, CRP2, CRP3)
approach?
AIM for Business Flows (ABF) utilized iterative conference room pilots (CRPs) to
initially map the client's business to the standard Oracle Business Flows and to
refine/tailor the business solution to the specific requirements of the project.
However, most of the other elements of the ABF approach were more waterfall
than interative. OUM is a true iterative approach. Virtually any and all activities
and tasks are performed in an iterative fashion based on an iteration plan developed
by the project manager. While any OUM task or activity can be iterated as
necessary to meet project objectives, keep in mind is that you should do only what
is necessary to meet the project objectives - nothing more. Make the method serve
you - not the other way around.
One significant similarity between OUM's Application Implementation View and
ABF is that both methods use the Conference Room Pilot (CRP) technique to
refine and iteratively converge on a business solution best suited to the client's
requirements. In OUM’s Application Implementation View, Conference Room
Pilots are referred to as Functional Prototypes.

I'm starting an Application Implementation project. Should I use OUM


5.0.0 or a legacy method?
Plan to use a legacy method unless there are extenuating circumstances that indicate
that use of OUM is warranted. While OUM 5.0.0 does have generic support for
application implementations, an implementer that is experienced with one of the
legacy methods (Oracle's Application Implementation Method (AIM), Oracle's
AIM for Business Flows (ABF), or Siebel's Results Roadmap,...), should not yet try
to use OUM to perform an implementation.

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OUM 5.0.0 begins the transition period for application consultants; however, some
elements, which are necessary for full adoption, are not yet in place (e.g. estimating
tool support, training, full complement of templates). Users should begin looking
at OUM 5.0.0 and plan their organization's transition to the new method. This
means developing and executing upon an organizational transition plan that
includes training. The Oracle’s Global Methods team can help you to define that
plan and share information about the OUM Adoption and Training programs. You
may contact Oracle’s Global Methods team via the following emailid:
ominfo_us@oracle.com.
With the release of OUM 5.1.0, planned for October 2008, Global Methods
expects all elements necessary for full adoption of OUM for application
implementation projects to be in place (i.e. estimating tool support, training, full
complement of templates, etc.). In addition to the requirements-driven application
implementation approach currently reflected in OUM 5.0.0, OUM 5.1.0 will add
support for a solution-driven application implementation approach.

Will OUM replace the current Application methods?


Yes, eventually, OUM will replace the Oracle and acquired Application methods.
The release of an OUM version supporting a given product family will mark the
beginning of the transition period. Ample time will be allotted for the transition
cycle before any of the current methods are desupported.

How does OUM map to Oracle’s Application Implementation Method


(AIM), PeopleSoft’s Compass Methodology, and Hyperion’s Solution
Workbench?
OUM’s Application Implementation View provides support for implementing
commercial-off-the-shelf (COTS), packaged application products, or product suites,
such as Oracle E-Business Suite or PeopleSoft Enterprise. This view reflects a
“requirements-driven” approach to implementing packaged applications in that it is
based on identifying requirements early in a project through interviews, process
modeling workshops, etc., and crafting a business solution based on those
requirements during the course of the project.
OUM’s Application Implementation View page provides access to the following:
• Mapping to Oracle’s Application Implementation Method (AIM) 3.1.0
• Mapping to PeopleSoft’s Compass Methodology
• Mapping to Hyperion’s Solution Workbench Method

How does OUM map to Oracle’s Legacy J2EE Custom Development


Method (JCDM)?
The first version of OUM, released in May 2006, was based directly on Oracle’s
J2EE Custom Development Method (JCDM).

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It is in name only that JCDM was limited to J2EE. JCDM’s framers designed the
method to be technology agnostic. JCDM, and therefore OUM, provides a broadly
applicable, yet cohesive collection of activities, tasks, artifacts, roles and
responsibilities, and guidelines for technology-based business solutions. In the
transition from JCDM, OUM immediately became the single method for technical
architecture, technology implementation, and custom software development at
Oracle.

How does OUM map to Oracle’s Data Warehouse Method Fast Track
(DWM FT)?
OUM’s Business Intelligence and Analytics Custom Development View provides
support for projects that involve custom development in support of Business
Intelligence and Analytics implementations. This view provides specific discipline
guidance in the development of custom components required to extract, transform
and load data.
OUM’s Business Intelligence and Analytics Custom Development View page
provides access to the following:
• Mapping to Data Warehouse Method Fast Track (DWM FT) 3.0.2

How does OUM map to Oracle’s Project Management Method (PJM)


and Program Management Method (PGM) and PeopleSoft’s Compass
Methodology?
OUM’s Manage Focus Area provides a framework in which all types of projects
can be planned, estimated, controlled, and completed in a consistent manner.
Oracle's Project Management Method (PJM) and Oracle’s Program Management
Method (PGM) are part of the Manage Focus Area.
OUM’s Manage View page provides access to the following:
• Mapping to Oracle’s Project Management Method (PJM) 2.6.1
• Mapping to PeopleSoft’s Compass Methodology
• Oracle’s Program Manager Handbook V1.1.0

RELATIONSHIP TO OTHER ORACLE OFFERINGS

What other methods and tools are integrated with OUM?


OUM supports the complete range of Oracle technology projects including:
• Service-Oriented Architecture (SOA)
• Enterprise Integration
• Custom Software
• Identity Management (IdM)
• Governance, Risk, and Compliance (GRC)

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• Database Security (DBS)
• Performance Management
• Business Intelligence and Analytics
OUM provides guidance for:
• Project and Program Management
• Enterprise IT Strategy, Architecture, and Governance
• Business Requirements Collection and Analysis
• Design
• Implementation
• Technical Architecture
• Testing
• Performance Management
• Data Acquisition and Conversion
• Documentation
• Adoption and Learning
• Transition
• Operations and Support

What supplemental guidance is provided in OUM?


OUM provides supplemental guidance to support:
• Service-Oriented Architecture (SOA)
• Enterprise Integration
• including Application Integration Architecture (AIA)
• Custom Software
• Identity Management (IdM)
• Governance, Risk, and Compliance (GRC)
• Database Security (DBS)
• Application Implementation
• Business Intelligence and Analytics Custom Development
• Oracle Tutor and Oracle User Productivity Kit (UPK)

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What is Service-Oriented Architecture (SOA) and how is it related to
OUM?
Changing markets, competitive pressures, and evolving Client needs are placing
increasing pressure on IT to deliver greater flexibility and speed. Service-Oriented
Architecture (SOA) has been increasingly adopted by businesses as a means of
delivering on these requirements by overcoming the complexity of their application
and IT environments. SOA facilitates the development of enterprise applications
as modular business services that can be easily integrated. Benefits include reuse,
ease of maintenance and change, and improved business visibility.
OUM provides a Supplemental Guide for SOA. Guidance is provided at the task
level for activities that need to occur during a custom development or technology-
based engagement when SOA and Integration tools are being delivered.
This SOA Supplemental Guide is intended for Oracle Consulting Services
practitioners who will be designing and implementing custom SOA solutions based
on the OUM approach. Typically all integration projects using Oracle Fusion
middleware will tend to fall into this category, whether the Client is explicitly
requesting a SOA approach or not.

Does OUM provide support for implementation of a Customer Data


Hub?
Yes, refer to the Service-Oriented Architecture (SOA) and Integration Architecture
Supplemental Guidance, specifically the Technology Guidance section, for details.
This Supplemental Guidance is included in the OUM Method Pack.

AVAILABILITY AND PRICING

What is the price of OUM?


OUM is not currently available for purchase. OUM can be used by Oracle
Consulting Services, Oracle PartnerNetwork Certified Partners or Certified
Advantage Partners, and Clients on projects where Oracle Consulting Services is
engaged. OUM should be used on engagements chartered with developing and
implementing technology-based business solutions using Oracle technology.
At the end of the Oracle Engagement, Oracle consultants are required to delete the
OUM Method Pack from any Client-owned PC, network, and/or shared drive.
The Oracle project manager should ensure that team members are informed as to
the contractual terms and conditions involving Intellectual Property (IP) and shared
ownership rights involving their particular project effort. Unless superseded by
contractual terms, completed work products/deliverables (as opposed to
unmodified method templates) can/should be left with the Client. For more
information, please refer to the Oracle's Global Legal Home Page.
For more information on Oracle PartnerNetwork Certified Partner and Certified
Advantage Partner use of OUM, please refer to the "PARTNERS" sections of this
document.

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How do I order OUM?
OUM is not currently available for purchase. OUM can be used by Oracle
Consulting Services, Oracle PartnerNetwork Certified Partners or Certified
Advantage Partners, and Clients on projects where Oracle Consulting Services is
engaged. OUM should be used on engagements chartered with developing and
implementing technology-based business solutions using Oracle technology.
At the end of the Oracle Engagement, Oracle consultants are required to delete the
OUM Method Pack from any Client-owned PC, network, and/or shared drive.
The Oracle project manager should ensure that team members are informed as to
the contractual terms and conditions involving Intellectual Property (IP) and shared
ownership rights involving their particular project effort. Unless superseded by
contractual terms, completed work products/deliverables (as opposed to
unmodified method templates) can/should be left with the Client. For more
information, please refer to the Oracle's Global Legal Home Page.
For more information on Oracle PartnerNetwork Certified Partner and Certified
Advantage Partner use of OUM, please refer to the "PARTNERS" sections of this
document.

PARTNERS - DISTRIBUTION AND ACCESS

Can partners use OUM?


Authorized use of OUM materials by Oracle PartnerNetwork Certified Partners
and Certified Advantage Partners is described in Section G. of the Oracle
PartnerNetwork Agreement entitled Methodology/Engagement Materials. It
grants Oracle PartnerNetwork Certified Partners and Certified Advantage Partners
a non-exclusive, non-transferable, limited license to use and make copies of the
materials, subject to Oracle PartnerNetwork (OPN) policies, for the following
purposes:
• Use the materials in connection with the implementation of programs for end
users who have acquired valid licenses for such programs;
• Provide training to partner employees in use of the materials;
• Demonstrate the materials to end users; and
• Copy the materials for archival or backup purposes.
Oracle PartnerNetwork Certified Partners and Certified Advantage Partners may
allow their agents and contractors to use the materials for these purposes, subject to
the terms of the Oracle PartnerNetwork Agreement. All titles, trademarks, and
copyright and restricted rights notices contained in the materials shall be
reproduced in any copies of the materials. All copies of the materials shall be
subject to the terms of this agreement.

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How do partners get OUM?
Partners meeting the access requirements described in the “Can partners use
OUM?” question and answer (above) can obtain the OUM materials by logging
into the Oracle PartnerNetwork (OPN) Portal using their OPN Partner Member
Login and 12-digit PIN.

Can Oracle PartnerNetwork Certified Partners and Certified Advantage


Partners resell OUM?
No. Partners have no rights to sublicense, transfer, or assign licenses for OUM.
OUM is not currently available for purchase and there is no provision for resale by
third party organizations. Oracle PartnerNetwork Certified Partners and Certified
Advantage Partners are not authorized to resell OUM materials to their Clients, or
other third parties, as matter of policy. However, exceptions to this policy can be
requested in certain cases, such as when a Partner is merely providing a contract
vehicle to deliver the OUM materials to a Client Please contact Oracle’s Global
Methods team via the following emailid: ominfo_us@oracle.com with any
questions.

Can partners copy materials from OUM into their own methods?
No. OUM is an Oracle Licensed Program Product, and its content and the OUM
materials are protected intellectual property. Authorized use of OUM materials by
Oracle PartnerNetwork Certified Partners and Certified Advantage Partners is
described in Section G. of the Oracle PartnerNetwork Agreement entitled
Methodology/Engagement Materials. It grants Oracle PartnerNetwork Certified
Partners and Certified Advantage Partners a non-exclusive, non-transferable,
limited license to use and make copies of the materials, subject to Oracle
PartnerNetwork policies, for the following purposes:
• Use the materials in connection with the implementation of programs for end
users who have acquired valid licenses for such programs;
• Provide training to partner employees in use of the materials;
• Demonstrate the materials to end users; and
• Copy the materials for archival or backup purposes.
Partners may allow their agents and contractors to use the materials for these
purposes, subject to the terms of the Oracle PartnerNetwork Agreement. All titles,
trademarks, and copyright and restricted rights notices contained in the materials
shall be reproduced in any copies of the materials. All copies of the materials shall
be subject to the terms of this agreement.

Can partners directly link to OUM templates from their own method
framework?
No. We do not support or permit direct linking to components within OUM.

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Can partners substitute their own tools and offerings where OUM
recommends using one of Oracle’s products?
Yes. Oracle PartnerNetwork Certified Partners and Certified Advantage Partners
are welcome to substitute their own comparable enabling tools and offerings in
place of Oracle’s products when using OUM. The method is neutral with regard to
the specific tool chosen.

What marketing materials are available to help partners position OUM


with Clients?
The following marketing material is available to position OUM with Clients:
• Client Presentation - Executive Level
• Brief
• White Paper
This material can be downloaded from the Oracle PartnerNetwork Portal.

Do partners get the same version of OUM that Oracle consultants


receive?
No. While OUM is a universal product that is used by all audiences, there are
minor differences between the internal and external versions of OUM. The
internal version contains links to the internal Oracle Standard Operating
Procedures (SOP’s) and material considered to be in “beta” format. The external
version allows partners to link to their own internal SOP’s. Material considered to
be in “beta’ format will become part of the OUM Method Pack and made available
to Oracle PartnerNetwork Certified Partners and Certified Advantage Partners after
it has cleared all Oracle technical and editorial reviews.

Are partners authorized to provide OUM to their Clients?


No. Partners are not authorized to provide OUM to their Clients. If a Client
wishes to obtain copies of OUM materials for use by Client personnel during, or
after, the implementation, Oracle PartnerNetwork Certified Partners or Certified
Advantage Partners should direct them to contact an Oracle representative for
information on acquiring copies of method materials for their internal use.

Can other consulting firms or third party organizations use OUM?


No. As described on the OPN Resources and Benefits by Membership Level page
of the Oracle PartnerNetwork (OPN) Portal, access to OUM for implementing
Oracle products is a benefit of membership in OPN at the Oracle PartnerNetwork
Certified Partners and Certified Advantage Partners levels.

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PARTNERS - PRICING AND AVAILABLITY

When will OUM be available to partners?


OUM 5.0.0 is currently available on the Oracle PartnerNetwork Portal for Oracle
PartnerNetwork Certified Partners and Certified Advantage Partners.

What is the cost of OUM for partners?


As described on the OPN Resources and Benefits by Membership Level page of
the Oracle PartnerNetwork Portal, access to OUM for implementing Oracle
products is a benefit of membership in OPN at the Oracle PartnerNetwork
Certified Partners and Certified Advantage Partners levels.

TRAINING

Do I need any special training to use OUM?


Yes. Even though OUM is clearly written it is still important to take OUM training
courses. You will first need to learn the basics of the Unified Process (UP),
underpinnings of OUM, and then be taught how OUM extends the UP to support
the complete range of projects. This helps ensure that you are familiar with the
OUM components and that, during a project, you don’t waste time focusing on
material that should be eliminated from your workplan.

What is the OUM Training and Accreditation Program?


OUM training courses and assessment tests are being developed as part of the
OUM Training and Accreditation Program. The purpose of this program is to help
ensure that individuals in consulting sales, delivery, and management roles have the
appropriate level of method and estimating knowledge required for them to
competently perform their jobs. The Accreditation Levels correspond to the
training courses and assessment tests:
• Level 1 - Oracle Unified Method Overview and Awareness
• Level 2 - Focus Area1 Specific Overview
• Level 3 - Gathering Requirements using OUM
• Level 4D - Discipline2 or Service Offering3 Specific Delivery
• Level 4E - Discipline or Service Offering Specific Estimating
• Level 5 - Discipline or Service Offering Specific Advanced Delivery
1OUM Focus Areas: Manage, Implement, Envision
2OUM Disciplines: Technology, Business Intelligence and Analytics, Application
Implementation, Application Migration
3OUM Service Offerings: Business to Business Integration, Middleware
Architecture, and so on

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Accreditation for Levels 1 - 4E will be provided through the OUM training courses
and assessment tests. Accreditation for Level 5 requires verification of
performance on a successful client delivery project using a specific discipline. Refer
to the OUM Training and Accreditation Program presentation for more details on
this exciting new program.

What training courses are available?


Self-service, self-paced OUM training courses for Oracle Consulting Services are
available on Oracle University. The training courses consist of several modules and
an assessment test. The training can be taken on-line or downloaded and taken off-
line at your leisure. The assessment testing is done through an online tool provided
by Oracle University.
The OUM training courses will be incrementally developed and released during
CY2008.
Available courses:
• Level 1 - Overview and Awareness
• Level 2 - Manage Overview
Planned courses:
• Level 2 - Implement Overview, planned for Q2 CY2008
• Level 3 - Gathering Requirements using OUM, planned for July 2008
• Level 4D - Technology Delivery Readiness, planned for September 2008
• Level 4E - Technology Estimating Readiness, planned for November 2008
• Level 4D - Business Intelligence Delivery Readiness, planned for September
2008
• Level 4E - Business Intelligence Estimating Readiness, planned for
November 2008
• Level 4D - Application Implementation Delivery Readiness, planned for
September 2008
• Level 4E - Application Implementation Estimating Readiness, planned for
November 2008
• Level 4D - Application Migration Delivery Readiness, planned for Q1/Q2
CY2009
• Level 4E - Application Migration Estimating Readiness, planned for Q1/Q2
CY2009

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How do I access the training courses?
To access the OUM training courses:
• Go to Oracle University at http://ouweb.us.oracle.com.
• From the left-hand side bar, select "LOB & REGION SPECIFIC".
• From the LOB & REGION SPECIFIC page, locate and select "Global".
• From the Global section of the page, locate "Consulting".
• From the Consulting sub-section, locate and select "Oracle Unified Method
(OUM) Training".
You can access the Oracle Unified Method (OUM) Training page directly at
http://ouweb.us.oracle.com/custom/global/oracle_unified_method.html.

Do we offer training to Oracle’s Partners?


Training will be offered to Oracle’s Partners; however, the courses are not yet
available.

Is training available for our Clients?


Training will be offered to Clients; however, the courses are not yet available.

PRODUCT INFORMATION

Where can I get more information about OUM?


For further information regarding OUM you can choose one (or more) of the
following options:
• Go to the Methods knowledge area on MyOracle at
http://my.oracle.com/methods
• Send your request for further information to Oracle’s Global Methods team
via the following emailid: ominfo_us@oracle.com

SALES AND FIELD SUPPORT

What marketing materials are available to help me promote OUM?


The following marketing materials are available at http://my.oracle.com/methods
to help you promote the use of OUM on Oracle Consulting Service engagements:
• Brief
• Client Presentations - Executive and Manager Levels
• White Paper - Oracle’s Full Lifecycle Method for Developing and
Implementing Technology-based Business Solutions

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This document may not be distributed or shown to any parties outside of Oracle including Clients and Partners.
What is available to support the consultants in the field?
For field support regarding OUM you can choose one of the following options:
• Go to the Methods knowledge area on MyOracle at
http://my.oracle.com/methods
• Send your support request to Oracle’s Global Methods team via the
following emailid: ominfo_us@oracle.com

Who supports OUM?


OUM is not supported through Oracle Worldwide Support. Support, if desired,
may be acquired through Oracle Consulting Services on a Time and Materials basis.

What support is available for partners?


The following pieces of collateral are provided to partners though OPN: OUM
Statement of Direction, Brief, Client Presentation, and White Paper.
Questions should be submitted to Oracle’s Global Methods team via the following
emailid: ominfo_us@oracle.com.

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Oracle Unified Method (OUM) Frequesntly Asked Questions
April 2008

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World Headquarters
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Redwood Shores, CA 94065
U.S.A.

Worldwide Inquiries:
Phone: +1.650.506.7000
Fax: +1.650.506.7200
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Copyright © 2008, Oracle. All rights reserved.


This document is provided for information purposes only and the
contents hereof are subject to change without notice.
This document is not warranted to be error-free, nor subject to any
other warranties or conditions, whether expressed orally or implied
in law, including implied warranties and conditions of merchantability
or fitness for a particular purpose. We specifically disclaim any
liability with respect to this document and no contractual obligations
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may not be reproduced or transmitted in any form or by any means,
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Oracle, JD Edwards, PeopleSoft, and Siebel are registered trademarks of Oracle
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