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Transforming reporting,
analysis and dashboards in Healthcare

for NHS Trusts

Introduction

More than half a million people worldwide rely on QlikView every day to
get a deeper understanding of their data and make effective decisions.

With more than 10,000 customers across 92 countries – and more

joining at a rate of 14 a day – QlikView is the fastest-growing Business
Intelligence software vendor in the world. Industry analysts Gartner
recently called it “the most performant BI tool on the market”, and an
independent review of the major BI vendors by the Aberdeen Group
identified QlikView as the only “Champion”

In the UK, QlikView is used by more than 50 NHS Trusts to analyse and
“QlikTech customers have
report on data from multiple critical systems. It empowers non-
technical users to get the answers they need to be more productive, consistently reported high praise
more efficient and more effective and promotes total visibility across all and satisfaction with the
functions and departments.
company and its products and are
The QlikView Difference – unique technology most likely to have achieved value
Associative Query Logic (AQL) is the pioneering, patent-protected from the purchase of the software
technology which lies at the heart of QlikView and makes it for performance management
fundamentally different from all other BI tools.
projects. The software interface is
It enables millions of lines of data from multiple disparate sources to
known for its intuitiveness and
be held ‘in-memory’ for real-time, ad-hoc, point-and-click analysis.
This has a number of advantages: it gives users the flexibility to this means that end-users are
change the dimensions of their analysis on the fly, it’s extremely fast likely to adapt to its use quickly.”
and it presents information in a more visually appealing and easy to
Aberdeen AXIS™
understand way.

Whereas traditional analysis tools can only show you the items
you’ve selected, QlikView shows you three things: what you’ve
selected, what is associated with the selection and what is excluded

“In the NHS, there is an almost
overwhelming amount of data
around, but very little
information. People look to the
Hubs to guide them around this
issue and QlikView has given us
the tool to do this with.”
Jan Nangle
Information Service Manager
North West NHS Collaborative
Procurement Hub
B E L L I S - J O N E S H I L L A N D Q L I K V I E W I N H E A LT H C A R E
(or not associated). AQL is more representative of the way the
human mind works – it allows you to explore your data by making
non-linear associations.
Unique Implementation
QlikView marries all the elements of Business Intelligence – data
extraction, querying, analysis, dashboards and reports – in a single
application which is end user driven and capable of being
modified in minutes. Because of this, QlikView represents proven
value from the beginning and a low total cost of ownership.
Thanks to a truly intuitive user interface, application developers
can be trained in a few days to deliver even the most complex
analysis tools. The QlikView approach to analysis not only allows
you to connect to a broader array of data sources, but also removes
the need for the data warehouse and preordained data ‘cubes’ that
make traditional BI so slow, complex and costly.
Fully interactive BI applications, developed for your specific needs,
can now be delivered in days and weeks not months. End user
training takes minutes and is often completely unnecessary
because of the unique simplicity of the associative data structure.
Clinical Solutions
QlikView substantially aids clinicians and managers with their
day-to-day tasks by providing reliable, up-to-date information on a
range of metrics. Drawing information from disparate sources and
presenting it on-screen for real-time analysis, QlikView
applications allow users to drill down to individual patient level for
a clear and detailed view of performance. The multi-layered
security model allows access to be restricted by position, role or
department, maintaining absolute patient data confidentiality
while ensuring that everyone has access to the information that
supports their function.
The result? Patterns and trends can be seen at a glance. Problems
can be flagged early. QlikView compels users to take action by
arming them with the facts.
Trusts like Cambridge University Hospitals, Newham University
Hospital and Liverpool Heart and Chest Hospital are all benefiting
from improved clinical reporting and dashboards thanks to QlikView.
Example clinical applications include:
■ 18-Week Wait Time Analysis
■ Resource Planning
■ A&E Performance Monitoring
■ Theatre Management
■ Patient Pathway Tracking
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Finance Solutions

QlikView is indispensable as a tool for pulling disparate data

together to create fast, accurate reports that demonstrate a single
version of the truth. It delivers valuable and dramatic insights into
general financial performance, profit and loss improvements,
patient level costing, service line reporting and suppliers – all from
one platform and in minutes, not days.

QlikView builds executive dashboards from transaction level data

so users can go from high level costs to individual line item detail
in seconds. This ability to truly understand what makes up the
high level numbers enables the right decisions to be made more
quickly and with more certainty than ever before.
“I believe, quite simply, that the
The North West NHS Collaborative Procurement Hub deployed
combination of your team and
QlikView to consolidate data from 45 financial and purchasing
systems – a project which took less than 12 weeks to implement. QlikView technology plus our
QlikView has since delivered procurement cost savings of £42 team working together on a
million and freed up hundreds of hours previously spent on
manual reporting and analysis.
Balanced Scorecard for hospital
management has produced the
You too can expect ROI in a matter of weeks. Typical financial
applications include: best of its kind I have ever seen
■ Patient Level Costing in the world – and I have
■ Service Line Reporting
examined hospitals in 18
■ General Ledger, AP and AR
■ Suppliers countries! I saw something
■ Cost Centre Analysis similar in Boston about 2-3 years
ago but your product is so
Balanced Scorecards
superior that it really makes
The Balanced Scorecard concept is widely used by organisations of
different types and sectors around the world. QlikView makes it
management for clinicians (i.e.
possible to generate a balanced scorecard view of performance getting hands-on doctors and
from any number of data sources quickly and with complete
nurses to manage) so much
transparency. By identifying critical success factors, prioritising
management activity and adopting shared measures of easier. I believe that we have a
performance, management can better communicate their winning combination that has a
strategies and truly visualise their ongoing performance.
huge future.”
Implementing QlikView Gareth Goodier

Chief Executive
QlikView is radically easier and faster to deploy than traditional
OLAP solutions. Most organisations find they can be up and Cambridge University Hospitals NHS
running in a few weeks. In addition, QlikView deployments tend to
Foundation Trust
be iterative with extremely fast cycle times to create exactly the
solution the customer requires.
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QlikView customers in the NHS

CHALLENGE QLIKVIEW
■ Cambridge University Hospitals NHS Foundation Trust
■ Camden and Islington NHS Foundation Trust Powerful, flexible, analysis is within

■ Chelsea & Westminster NHS Foundation Trust reach. QlikView is uniquely capable

■ Cheshire & Wirral Partnership NHS Foundation Trust of delivering rapid results – and we

■ Ealing Hospital NHS Trust can prove it. Give us just 3 hours

■ East Lancashire Hospitals NHS Trust and, using your own data, we’ll

■ Kent and Medway Social Care Partnership NHS Trust show specific views, reports

■ Liverpool Heart & Chest Hospital NHS Trust and dashboards you’ve never

■ Newham University Hospital NHS Trust seen before.

■ Walton Centre for Neurology and Neurosurgery NHS Trust Demonstrations are completely risk,
■ The Royal Surrey County Hospital NHS Trust cost and obligation free. Call
■ Salford Royal NHS Foundation Trust 020 7323 5033 to arrange a
■ Sandwell Mental Health and Social Care NHS Foundation Trust demonstration.
■ Stockport NHS Foundation Trust
■ University Hospitals Coventry & Warwickshire NHS Trust The power and simplicity of

■ West Middlesex University Hospital NHS Trust QlikView really does have to be

■ Wrightington Wigan & Leigh NHS Foundation Trust seen to be believed.

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