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Tyranny revisited

Groups, psychological well-being


and the health of societies

E
VIL acts, we like to think, are the
preserve of psychopaths. Yet 30 to
40 years ago, a series of classic STEPHEN REICHER and
psychology experiments showed that the
behaviour of ordinary people can be S.ALEXANDER HASLAM discuss
transformed in groups and that the most
decent of individuals can be led to behave results from their BBC Prison Study.
in the most indecent ways. These studies
raise critical questions about the processes In this, ordinary young men were divided agency and hence to become helpless to
through which groups can transform us, randomly into prisoners and guards and resist antisocial impulses. Groups are
and whether such transformations are placed in a prison-like setting. Very inevitably bad for you. Groups with power
always for the worse. Yet for decades it has inevitably abuse it. Or, in the researchers’
been impossible to conduct studies with the own words, the aggression of the guards
same power as the classic studies and to ‘Can collaborations between ‘was emitted simply as a “natural”
interrogate their conclusions. The BBC the media and academia ever consequence of being in the uniform of
Prison Study has broken this impasse and be of scientific value?’ a “guard” and asserting the power inherent
provides a surprising new set of answers in that role’ (Haney et al., 1973, p.12).
with important social, clinical and
organisational ramifications. quickly, some of the guards began to act A powerful phenomenon…
brutally. They set out to humiliate the but a questionable explanation
Are groups ‘naturally’ bad prisoners and to deprive them of their Although few doubt what happened at
for us? rights. Within days, some prisoners began Stanford, there are in fact good reasons
Of all the demonstrations that groups can to develop psychological disorders. So to doubt Zimbardo’s explanation of the
change us, perhaps the most extreme was severe were the consequences that a study events. If it is ‘natural’ to abuse power in
conducted by Philip Zimbardo and scheduled to last a fortnight had to be groups, why did only some guards behave
colleagues at the University of Stanford in terminated after only six days. this way? And if only some guards were
1971 (Haney, Banks & Zimbardo, 1973). The Stanford Prison Experiment (SPE) brutal, was this ‘natural’ or was it a product
provided a grimly compelling portrait of of Zimbardo’s leadership? After all, in his
the power of circumstances to shape briefing, Zimbardo instructed his guards by
WEBLINKS behaviour. This is the main reason why its
findings are well-known even beyond the
telling them: ‘You can create in the
prisoners…a notion of arbitrariness, that
BBC Prison Study official website:
boundaries of academia. But the SPE their life is totally controlled by us, by the
www.theexperiment.org.uk
didn’t just show the depths that people system, you, me – and they’ll have no
Stanford Prison Experiment official website: can descend to in groups, it also sought to privacy… We’re going to take away their
www.prisonexp.org explain exactly what caused this descent. individuality in various ways. In general
Social science commentary on Abu Ghraib: To those who ran the study, it illustrated what all this leads to is a sense of
tinyurl.com/8m2bx a general tendency for people in groups powerlessness.’
to lose their capacity for judgement and There are also moral reasons to doubt

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a piece of reality television with no serious judgement of those who read our work.
implications? Can collaborations between However, for us, one of the contributions of
the media and academia ever be of the study is already implied in the range of
scientific value? Can broadcasting outputs it has led to. Characteristically, in
psychological research be ethical? our everyday studies, psychologists tend to
focus on a narrow set of phenomena and
Scientific output collect a limited range of data. We thereby
These were valid fears. That is why we perpetuate arbitrary disciplinary divisions
negotiated a unique contract with the BBC between domains that one might expect to
whereby we, the scientists, would design, be interrelated. In nearly 10 days of
run and analyse the research (as we would constant data collection – which
in any other study) while the broadcaster incorporated observational, psychometric
recorded and transmitted key elements of and physiological measures – we were able
the research. The television documentaries to examine how relations within and
themselves were not the full scientific between groups developed and impacted
story, but rather were designed to provide upon each other. We also had space to
‘a window on the science’: something that investigate clinical and organisational as
might get people interested and motivate well as social psychological issues. We
them to find out more for themselves. were thereby able to see how phenomena
However, the process of producing that are of core concern to us as social
television documentaries moves much psychologists (notably, the presence or
more quickly than that of performing absence of a shared sense of social
the ‘role’ explanation. It suggests that all scientific analysis and securing scientific identity) are related to the mental well-
of us would mindlessly abuse others if we publication. So, for a long time these being of individuals and the health of
were given roles that appeared to demand documentaries were the primary form of social systems. Although it has been
this. This denies the capacity for human information about the study that was in the hypothesised that there is a link between
agency and choice (Reicher & Haslam, in public domain. It is only now that, in the these elements (e.g. Ellemers et al., 1999;
press). And it suggests that – whatever words of The Guardian’s John Sutherland Haslam, 2001), no single study had
position they occupy in the social hierarchy (2005), The Experiment has ‘crossed back demonstrated that the phenomena are
– bullies and tyrants are passive victims of into academia’. So it is only now that is it interrelated, elucidated how they are
psychology who cannot be held possible to assess the scientific merits of interrelated, or explored how their
accountable for their actions. In this way, the exercise. Did it provide any worthwhile relationship unfolds over time.
psychological analysis easily ends up insights into the psychology of group
excusing the inexcusable (Haslam & behaviour and misbehaviour? And did it do Procedure, ethics and rationale
Reicher, 2006). so with a rigour that meets the standards In what ways, then, did the design of our
required for scientific publication? This is study differ from the SPE? The study used
Beyond Stanford – The BBC a particularly pertinent question in light of the same basic set-up as Zimbardo’s study
Prison Study the fact that the findings of the SPE were and divided people randomly into prisoners
We have been stuck with this questionable never published in a peer-reviewed and guards. However, unlike Zimbardo, we
explanation for a whole generation, psychology journal. did not act as prison superintendents who
because the behaviour that lent the SPE The answer to the latter question is instructed the guards how to act. We
impact made it unethical to repeat. How clear. The study’s key findings were first simply set up a situation in which the
can we advance understanding of the summarised in Scientific American Mind guards had authority, had the tools of
psychology of tyranny without ourselves (Haslam & Reicher, 2005) and in a more power and had better conditions (food,
being tyrannical? detailed exploration of tyranny in the living quarters, etc.) than the prisoners. Our
This was the dilemma that confronted British Journal of Social Psychology intention was to create a situation that was
us when we set to work on a new ‘prison (Reicher & Haslam, 2006). Additional harsh and testing, but not harmful. In order
study’ in 2001. This ended up being one of publications also explore a broad range of to make sure we got the balance right, our
the largest experiments in social social, clinical and organisational issues study was also overseen by clinical
psychology since the 1970s. The study we including agency (Reicher & Haslam, in psychologists and an independent ethics
conducted – referred to as the BBC Prison press), stress (Haslam & Reicher, in press- committee chaired by an MP.
Study – was a collaboration between b), leadership (Reicher et al., 2005) and On the basis of social identity theory
ourselves and the broadcaster. It was filmed organisational behaviour (Haslam & (Tajfel & Turner, 1979), we also planned
by the BBC and televised in four hour-long Reicher, in press-a). Indeed, to our a series of interventions designed to impact
documentaries in May 2002. knowledge, the study has generated more on the level of shared social identity among
Yet even before the study was run, and peer-reviewed publications than any the prisoners and thereby to increase their
certainly after the documentaries were previous social psychological field study. willingness to resist the guards’ regime and
aired, the BBC Prison Study attracted As to the former question – did the any tyranny associated with it. Using
considerable controversy – much of which study provide any worthwhile insights? – systematic observation (aided by
was aired in The Psychologist. Was it just the answer obviously depends upon the unobtrusive filming) and daily

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administration of psychometric and oppression or reject and resist it? And what prisoners than to punish them. Our
physiological measures, we then observed is the role of the group in these processes? participants showed no ‘natural’ tendencies
how both groups reacted. to slip helplessly into role.
Although we set the study in a prison- The Guard–Prisoner Regime: The fact that the prisoners came to
like environment, our primary goal was not Solidarity and well-being share a group identity while the guards did
to mimic a real prison. That would have What we found can be divided into two not is important in itself. But some of the
been impossible as well as unethical. What phases. At the start of the study, both most interesting findings in the study have
was real, however, was the fact that one groups felt distinctly uncomfortable with to do with the consequences of this
group (the guards) had more power and the exercise of power and with inequalities contrast. These are summarised in Table 1.
resources than the other (the prisoners) – they encountered. This is understandable in Amongst the prisoners, social identification
a feature that is also characteristic of a the case of the prisoners. It meant that, as led to agreement and mutual support. This
wide range of institutional environments time went by, they increasingly banded in turn led to effective coordination, agreed
such as offices, schools, factories, and so together as a group in order to challenge leadership and organisational effectiveness.
on. Our interest, like Zimbardo’s, was then the authority of the guards. It is, perhaps, They worked together and were thereby
to use our findings – and, more specifically, somewhat more surprising in the case of empowered to turn their goals, beliefs and
the theoretical analysis they support the guards, who were never willing to values into social realities. This collective
(Turner, 1981) – to comment more embrace their position and exert their self-realisation both increased the initial
generally upon how people respond to authority. So, rather than passive prisoners level of group identification and was in
social inequality. When do the powerful and brutal guards, we observed rebellious turn good for the psychological well-being
embrace inequality and abuse their power? prisoners and ambivalent guards – some of the prisoners. Their levels of depression
When do the powerless succumb to of whom were keener to befriend the and burnout decreased over time. They
didn’t let the stressors in the situation
overcome them but rather acted to
TABLE 1 The interrelationship between social identity and social, eliminate the sources of their stress. In
organisational and clinical functioning in the BBC Prison Study effect, they experienced the virtuous circle
Among the Guards Among the Prisoners of social identification represented in
The inability to achieve a sense of shared The increasing sense of shared social Figure 1a.
social identity contributes to… identity contributes to… The contrast with the guards could not
be greater. For them, lack of social
Social functioning G failure to internalise roles G group cohesiveness and solidarity identification led to disagreement and
G disagreement and internal tension G intragroup cooperation discord. There was no coordination
G lack of consensus G shared social cognition amongst them, no leadership, no
G disengagement G consensualised understanding of the organisational effectiveness. They worked
G inability to maintain status quo situation against each other and thereby lost any
G attempts to bring about social power they could have derived from the
change resources available to them. Their inability
to impose their will led to a decrease in
Organisational G role confusion G role clarity group identification and to rising levels
functioning G lack of trust G trust of depression, burnout and internal dissent
G poor communication G good communication over time. Rather than their roles and
G an inability/unwillingness to develop G emergent leadership and resources allowing them to master the
and use resources effectively followership situation (and the prisoners), their lack
G leadership crisis G collective empowerment of identity allowed situational stressors
G powerlessness G the ability of leaders to embed to master them. In this way, they were
G failure of organisation identity in practice exposed to the vicious circle of social
atomisation represented in Figure 1b.
Clinical G failure to support fellow group G provision of social support to fellow Overall, these findings suggest that,
functioning members group members far from undermining agency, shared group
G attempts by individual group G attempts by group members to identity provides the power that enables
members to reduce personal work together to try to remove people to implement their beliefs and
exposure to stressors stressors values (Turner, 2005). Such collective
G individual strategies of stress G collective strategies of stress agency promotes the psychological well-
avoidance and denial resistance being of individual group members. As the
G paranoia G increased personal and collective days went by, the prisoners in our study
G reduced personal and collective self- self-efficacy became more cohesive and powerful, while
efficacy G positive mood the guards became more fragmented and
G depression G enhanced well-being powerless. This continued to the point
G burnout (lack of accomplishment, where some prisoners broke out of their
exhaustion, callousness) cells and destroyed the old regime.
Together, ex-guards and ex-prisoners then

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FIGURE 1a The virtuous circle of social identification leadership to the extent that they had
reached the same levels of authoritarianism
as the dissenters. As a result, those in the
Social identity Commune showed limited resistance to the
new tyranny. This is where, for both ethical
and practical reasons, we terminated the
study. So what started with our participants
clinical social Organisation; rejecting a relatively mild form of
Enhanced
Community inequality had ended on the brink of an
well-being authoritarian world of their own making.
How had this happened?
The crucial step is to recognise that
organisational social identities, and the norms and values
associated with them, are related to the
Collective Power practical ways we organise our everyday
self-realisation world. Where they empower us to create
the worlds we value (as for the prisoners in
the first phase of our study), they engender
positivity. Where we fail to use group
power to organise our world effectively (as
FIGURE 1b The vicious circle of social atomisation for the Communards in the second phase),
then group beliefs become, quite literally,
useless. So, because the Communards
Lack of remained suspicious of the exercise of
social identity group power, they were unable to
transform democratic ideals into working
democratic structures. As a result, these
clinical social Disorganisation; ideals came to seem more of a hindrance
Compromised
Alienation than a help. By contrast, any system that
well-being promised to work – even a tyranny that had
previously seemed deeply unattractive –
gained in allure. The tragedy of the
organisational Communards was that their own fear of
using power created the conditions where
Collective Powerlessness power could be misused against them.
impasse
Giving choice not taking it away
For all the twists and turns in the BBC
study, there are two findings that are
constant throughout. The first is that shared
proposed their own regime: ‘a self- unwilling to use power to discipline social identity creates social power, and
governing, self-disciplining commune’. dissent. As a result, the Commune system where people are willing to deploy that
began to break down. Its supporters power they become effective social agents
The Commune: Power, group became despondent as they became unable who shape their own worlds. The second is
failure and health of societies to turn their social beliefs into a form of that where people are unable to shape their
At its outset, the Commune exemplified all social being – or, in the terms used above, world – either because they lack shared
the advantages of a cohesive group. This as the lack of collective self-realisation identity and hence power or because they
was no longer a category we had imposed became chronic. It was in this context that have shared identity but fail to deploy the
upon our participants, but rather one they those who opposed the Commune – a power that flows from it – they are liable to
had created for themselves. They identified combination of ex-guards and ex-prisoners become despondent and open to alternative
highly with the values and goals of the – proposed reinstating the guard–prisoner belief systems, however extreme they
Commune and they worked energetically system, but in a more tyrannical form (see might be.
to implement these goals. Indeed, initially the manifesto, reproduced for the first time Conceptually, this viewpoint is
they worked harder and supported each on the contents page of this issue). diametrically opposed to that which the
other more than they ever had under the old This was disturbing. But what was more Stanford Prison Experiment is typically
system. troubling was that, as our psychometric used to advance. Groups, we suggest, give
However the Commune had a fatal flaw. measures showed, those who had people choice rather than take it away. And
While most participants supported it, some previously supported the Commune were the ability to exercise choice is good for
did not. And while the ‘Communards’ were themselves becoming more authoritarian our well-being. How people exercise their
willing to be self-organising they were and more sympathetic to autocratic choice will depend upon the norms and

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values they subscribe to. Hence the impact bad for the well-being of individual group processes and extreme behaviours.
of groups upon the health of society is not members. It is also bad for the health of We have put our data and our conclusions
given in our psychology but is rather society. For that is when people become into the public domain and others can now
something for which people must take more liable to accept extreme suggestions judge these for themselves (or, even better,
responsibility. All members of a group, advance the debate through their own
from the highest to the lowest, play a part research).
in determining what the group stands for ‘All members of a group play As Turner (2006) notes in his
and the type of world it seeks to create. a part in determining what commentary on our study, social
Conversely, the failure of groups, and psychologists have been locked into
the consequent lack of collective power,
the group stands for’ a negative view of groups and a narrow
removes choice from people, and this is understanding of tyranny for far too long.
and thereby succumb to inequitable As he points out, a key and undeniable
solutions to their social problems. That contribution of our study is that it
DISCUSS AND DEBATE is when ordinary people and erstwhile encourages us to ‘escape our theoretical
democrats can be seduced by tyranny. prisons’ – forcing us to address new
Do people in groups inevitably abuse positions of
power – and, if so, are they to blame?
In short, do groups and power corrupt? questions and to look at old questions in
Not in and of themselves. But the failure new ways. As social psychologists, clinical
Would society be healthier if we encouraged people of groups does corrupt absolutely. psychologists, organisational psychologists
to act as individuals, not as group members?
These are, of course, big and bold – or even better, all together – it is high
Should we seek to have an integrated understanding claims. We don’t expect everyone to accept time to reconsider the relationship between
of social, clinical and organisational psychology, them without demur. Indeed Zimbardo group processes, individual well-being and
and do we have the theoretical and
(2006) himself remains implacably healthy societies.
methodological tools to achieve this?
opposed to our analysis. We have provided
Have your say on these or other issues this article a detailed response to his criticisms I Stephen Reicher is a professor of
raises. E-mail ‘Letters’ on psychologist@bps.org.uk or (Haslam & Reicher, 2006), but we psychology at the University of St Andrews.
contribute to our forum via www.thepsychologist.org.uk. welcome the debate. Our major ambition in E-mail: sdr@st-andrews.ac.uk.
undertaking the BBC Prison Study was to I Alex Haslam is a professor of
reopen normal scientific investigation and psychology at the University of Exeter.
discussion around the relationship between E-mail: A.Haslam@exeter.ac.uk.

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