Académique Documents
Professionnel Documents
Culture Documents
Technology Activity
and Status Report
March 2011
Request IT Services
http://services.pepperdine.edu/
it/forms
Technology and Learning Group to Host Free Faculty Webinars in March and
April. To better meet the needs of faculty the Technology and Learning group will sponsor two online
webinars on hybrid learning and social media.
• March 24 - Hybrid Learning: Course Design and Faculty Development - Hybrid learning,
which has gained considerable popularity in higher education, combines online learning with
face-to-face lectures. This sponsored webinar will introduce the hybrid learning model, provide
an overview of 21st-century learners, and supply ready-to-use program materials for faculty
who are interested in developing hybrid lectures. IT purchased a site connect license and will
stream the webinar live on Thursday, March 24. Register now to attend in Malibu or West Los
Angeles.
• April 25 - Using Social Media for Teaching and Learning - Social media tools, such as Twitter,
Facebook, Yammer, and YouTube are forever changing how students learn and interact with each
other. This sponsored webinar will share best practices for using social media and show faculty
how they can utilize these emergent tools in their own curriculum. IT purchased a site connect
license and will stream the webinar live on Monday, April 25. Register now to attend in Malibu
or West Los Angeles.
WaveNet Quick Links Increase Convenience for Faculty, Staff, and Students.
Quick Links is an easy to find menu of important links for students, faculty, and staff, which includes links
to course catalogs, academic calendars, financial assistance, and employee resources. IT staff members
James Ballacchino and Sean Fife implemented Quick Links as a way to bring together many important
resources to a convenient location. If you would like to suggest a link to be added to Quick Links
contact Sean Fife at sean.fife@pepperdine.edu.
Presentations
Kha, Hong, and D. Hoover. 2011. To iPad or Not to iPad: A Qualitative Study to Learn More About the
iPad's Potential to Impact Learning Across Varying Disciplines (Research-Based). Presentation,
EDUCAUSE ELI 2011 National Conference, Washington, D.C., February 14.
Kha, Hong, and D. Hoover. 2011.Innovative and Strategic Thinking with the iPad. Presentation,
EDUCAUSE West/Southwest 2011 Regional Conference, Austin, TX, February 23. Download PDF of
presentation slides.
Cha, Jennifer, and Hoover, Thomas. 2011. Getting Everyone on the Same LMS Page. Presentation,
EDUCAUSE West/Southwest 2011 Regional Conference, Austin, TX, February 23.
Online Requests. In February 2011, there were 193 additional requests for support managed
through online web request forms. The top two types of online requests were: audio-visual service (61)
and network resources request (35).
Anytime Support Desk User Survey Results for February 2011. Through an
automated feedback process, all Anytime Support Desk callers have the opportunity to complete a
web-based satisfaction survey. In February 2011, 173 (12%) of 1417 survey requests sent to Anytime
Support Desk callers were submitted. The four-question survey uses a “1 to 5” sliding scale with
“4.00-5.00” equal to Excellent.
Staff Support by Major Area. All Pepperdine IT staff allocate their day-to-day efforts using
client, project, and task codes; using this data, total division-wide staff effort for February 2011 was
distributed as follows:
Support for Schools. Pepperdine IT staff effort provided to Pepperdine schools is as follows:
How to Subscribe to this Report. If you would like to be added to the distribution list for this
report, please contact Tiffany Yu, communications specialist, at extension x4139. The Monthly IT Status
Report archive is available online at services.pepperdine.edu/it/about/status-reports.htm.