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As per article relating organizational structure & climate with knowledge management,
organizational climate plays an important role on employees¶ behaviour The same
conceptbehaviour held true in case of Tata motors. They are having frequent interactions
with their employees & workers, formally & informally which helps employees to feel more
bounded with organization. Also, it helps in gathering & sharing the knowledge. As Tata
motors is having relatively flat structure, it helps them in easy interaction between various
level in structure which improves knowledge & ideas sharing within organization .

One of the article talks about product customization & organization. It also talks about span
of control & levels in structure. As Tata motors is also operates with less levels of
organizational structure, it is having narrow span of control. Article also relates
environmental uncertainty with product customization. But for Tata motors, how
environmental uncertainty effects product customization is not so clear. In decentralization,
the main Tata group has command over Tata motors, but all strategic actions & plans are
taken by board of directors of Tata motors itself.

Other paper defines various impacts of organizational structure dimensions on knowledge

sharing. One of the dimensions is formalization & it defines specific role & duties fordefines
employees, their responsibilities. In Tata motors, they follow Tata code of conduct &
authority matrix which helps them to identify different responsibilities and decisionmaking
powers of an individual both functionally and financially. Other dimension is financial
coordination.

In Tata motors, they are having newsletters and house magazines published monthly for
each division and are circulated though out the company. Also regular
emails/correspondence from Chairman, MD and CFO are circulated on regular basis. The
higher level management is always accessible to the lower level. This helps them to gather,
share & spread the knowledge & ideas very easily from level to level.

In today¶s world of computerization all the activities are need to be computed and all the
data is to be maintained precisely to take the major management decision. Based on this
data all the activities of the all departments like production, manufacturing, purchase,
finance, operations, etc can be interlinked .Thus the article the gives the importance of
Information Technology on organizational structure & mostly about Enterprise Resource
Planning (ERP). During the initial years in 90s, TATA Motors was not having any efficient
software that will monitor all the activities of the organization. Nowadays, the TATA Motors
is using various software like for ease of all these activities like ERP & SAP also various
design software like CATIA, UG, AUTO CAD, etc.

This enables TATA Motors to be more efficient in delivery, payments, order execution, as
well as in maintaining in house inventory as well as ware house in house inventory
management systems. The company has become one of the best in the supply chain
management system due to incorporation of these IT solutions.
All the departments of TATA Motors are interconnected with intra network agents system,
as well as all the divisions are connected with internetworking system. This enables the
easy and fast flow of information among the employees, management including the board of
directors, vendors, suppliers. The company is publishing directors, various articles,
newsletters about the wellbeing of the employees, promotions, deaths, etc periodically. This
keeps all the employees to be connected to the organization all the time and gives them the
latest updates and happening in and latest around organization.

In one paper, it mostly focuses on innovations and how it helps to improve organizational
structure and its stability. In Tata motors, they also focuses on innovations, as likely said in
introduction company has introduced various innovativecompany models in market and they
became a boom. For example, Tata Nano, it is a dream of its chairman Mr. Ratan Tata, to
make a car for middle class families in Rs. 1 lakh. and they launch it in market successfully
and it creates a blast in automobile industrycreates worldwide. Also, other models like Tata
Ace, these are firstly India's first indigenously developed mini truck & Tata Magic is one of
its own kinds. This type ofmini-truck innovations creates some kind of spirit to work for
organorganization with full responsibility and enthusiasm, sense of belongingness towards
organization. All the officers as well as employees of Tata motors started feeling µNano¶ as
their own project. Due this reason, Mr. Ratan Tata was able to deliver his dream in reality
within stipulated time period. Research and Development department of Tata motors is
working continuously on designing and developing new innovative product range. Various
joint ventures of the company also working for the same goal like Jaguar, Land Rover, Fiat,
Xenon, etc. These practices help company to strengthen itsand organizational structure.

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The group chairman Ratan Tata is responsible for transforming Tata Motors Ltd. into a
Group strategy thinkthink-tank and a promoter of new ventures in high technology
businesses. His vision of making a truly international company brought in a foreign CEO. As
per one of the paper there is no such ideal leader rather one evolves as an ideal leader with
experience. Initially his decisions were criticized but now he is assumed to be one of the
best in the world. He is currently part of 203 board members in 20 different organizations
across 23 different industries

Earlier Tata Motors was seen as a sleepy company. Its products were dependable but were
few said they¶d buy their cars for personal use. Its trucks were also bought for price first.
Reliability was a lesser consideration. But since then the company has had a slew of
successful launches ± the Indica Vista, the Manza, its range of world trucks (and the Nano).
It has also gone and bought a Spanish bus maker, Hispano Carrocera. During this time
Tata Motors has also realised it needs to globalise aggressively. The man leading the
charge is CarlCarl-Peter Foster who was in charge of General Motors¶ European operations
and he is trying to internationalize the company in true sense. Every plan in the company is
first evaluated under Enterprise Risk Management team. The parent group doesn¶t have
much control over the TATA motor and it theit¶s CEO of the company who is the boss. He
draws a hefty salary of over 34 lakh plus bonus and incentives per month and is on a
contract period of three years. He is a true leader with a clear vision of bringing TATA
motors on international grounds. He pays a lot of focus on R&D. He can be said as a leader
first while the group chairman can be said to be servant first. Both this styles are
complementary to each other.
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