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EDV-DVRSTK
HelpAndManual_unregistered_evaluation_copy
Elyssa Corporation
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Table of Contents
Foreword 0
Part I Introduction 6
1 Copyright ................................................................................................................................... 8
2 Features ................................................................................................................................... 8
3 System Requirements
................................................................................................................................... 9
Part II Installation 11
1 Hardware Installation
................................................................................................................................... 11
2 Software Installation
................................................................................................................................... 13
3 Registration................................................................................................................................... 15
Part IV Playback 57
1 Playback Legend
................................................................................................................................... 57
3
4 Title of this help project
2 Video Playback
................................................................................................................................... 59
3 Locate and Extract
...................................................................................................................................
Files 61
4 Snapshot ................................................................................................................................... 63
Index 0
I
6 Title of this help project
1 Introduction
Welcome and thank you for choosing DigiVue's EDV-DVRSTK Digital Surveillance System: The perf
security solution for home, office and/or other locations.
You can monitor and record live video locally and also view and record the cameras remotely. While
motion detection mode, intruders or any suspicious events will be recorded in digital video.
Please read through the topics within this Help File before calling our technical support line. The
representatives at our technical support location are knowledgeable about our products and can offe
those with technical difficulties. If you are unfamiliar with Windows, you should have someone wi
when you call our support line.
Note: You can skip to any specific topic you wish to know more about by opening each chapter and
sub-chapter titles. You may also type in a keyword into the search box for specific features.
TIP: Add quotation marks around a specific feature for better search results, i.e. "Auto Log Off".
Below you will see a picture of the four different types of DVR sticks. You can identify your specifi
hardware by verifying the the color of the plastic within the USB plug-in, the color of the USB stick
led light you have when inserted into your computer. You should know your model when calling f
technical support to better help the technical support representative.
IMAGE 1
1.1 Copyright
Trademarks:
Xview and DigiVue are trademarks of Elyssa Corp.
All other products names mentioned in this document are for
Identification purposes only and remains the sole property
of their respective owners.
1.2 Features
Features:
Please make sure your computer is compatible by confirming it meets the following
requirements:
· Intel Pentium IV 1.8 GHZ CPU or equivalent (2.4 recommended for more than 8
cameras)
· 256M system RAM Or above (512 recommended for more than 8 cameras)
· Separate AGP or PCI Express video Card 32 meg or better NVidia or ATI chip is
recommended
· Microsoft Windows 2000, XP or Vista
II
Installation 11
2 Installation
In order to successfully install your DigiVue product, you must complete hardware
and software installations. The following sub-chapters will guide you through this
process.
Before beginning the installation process, identify your specific model of the DVR-
STK. Visit our Introduction page to determine your product.
Note: You should know your model when calling for technical support.
Important: Please make sure the DigiVue CD is in your CD-Rom drive before
installing any USB device.
IMAGE 1
IMAGE 2
Remove the CD from your CD -Rom drive and re-insert it to begin the auto-play menu. You will see t
Screen as shown in Image 1.
Step 1: Choose the 'DigiVue Install' button on your main Menu page of the CD.
IMAGE 1
IMAGE 2
2.3 Registration
You must complete this registration process in order for your DigiVue DVR stick to
work properly. The following must take place after installation and before you
intend to use this product.
IMAGE 1
IMAGE 2
III
18 Title of this help project
This section will describe different functions available with this software. You will
also be informed on how to use these functions.
3.1 Legend
1. Software Version
2. Camera Caption
3. Time and Date Stamp
4. Power Button (closes the DVR System)
5. Camera Status Buttons
6. Current user and drive space used
7. Login button
8. Snapshot Control
9. Print
© 2009 Enter your company
10. name
Stop
11. Playback
12. Record video
20 Title of this help project
In your Setup Menu, select the 'General' tab for the following options:
This section will explain how and where you can store your video footage. You can
choose which drive letter to record to and designate your desired amount of space
to it.
Step 1: Click the 'Edit' button shown in the Disk Manager section.
IMAGE 1
Step 2: Choose which drive to record to and how much of the drive to use. (See
Image 2)
IMAGE 2
Setting up a detailed recording schedule is an easy task with our software. The week is broken down
into half-hour periods. The color of the box represents the function of one specific camera or of all
cameras.
File Length:
When in continuous record mode, this determines the length of each video file before it closes and
opens a new AVI file.
IMAGE 1
Step2: Highlight individual boxes based on the time and day of the week, then choose the manner in
which you wish to record.
Step3: Choose the green, red, or yellow button to determine the©type or record
2009 Enter you want
your company name to occur
during the specified time. Please see below for explanations on each type of recording.
Setup and Use 25
Auto Flip:
When in full screen mode you can sequence through your cameras by selecting
the dwell time per picture. Note: The default is set to zero seconds. When set to
zero, 'Auto Flip' option is off.
Auto Login:
Upon opening the program, the user will not be prompted for a username and
password. Instead it will log in the last user's settings.
IMAGE 1
You can select color schemes for your text and background colors within each
camera pane. To name each individual camera, see Caption in the Camera Tab.
Back Color:
This is your background color behind the text in your camera caption.
Text Color:
This is the color of the text displayed in your camera caption.
Focus Color:
This is the highlighted color of your camera caption to indicate you have
selected that camera.
IMAGE 1
3.2.1.5 E-Map
This feature allows you to import a map of the covered areas by cameras. This area will then be shown
as a blueprint on this screen.
E-Map: Putting a check in this box will cause a map to pop up when an I/O alarm is triggered.
IMAGE 1
There is a default map there which you can change by clicking the "Import Map" button (Image 2). The
imported image must either be a jpeg or bmp.
IMAGE 2
This section explains how to allocate cameras per card. It also allows you to change
quality settings.
Card NO:
This will always be set to one.
Set # of Cams:
When using a camera, select one for this setting. If you are using a quad
processor, this setting should be set to four.
Video Mode:
Select either NTSC or PAL based on the output of your cameras.
Video Size:
Choose the desired quality of live/recorded footage.
ALL:
Applies above settings to all cards (chips) in system.
IMAGE 1
In your Setup Menu, select the 'Camera' Tab for the following options:
3.2.2.1 Caption
You can change the text used to describe each camera feed.
Example: If you have a camera in the front of your business, you can name that
camera by its location, such as "ENTRANCE". Simply type the name into the
'Caption' box.
IMAGE 1
The PTZ controls can control multiple PTZ cameras, however, you must link each
camera to its corresponding PTZ address.
Step 1: In the left hand column named 'Camera', select the camera number/name (if you
have renamed the camera).
Step 2: Choose the corresponding PTZ number in the 'Attach PTZ ID' drop down menu
on the right.
IMAGE 1
Prerecord:
This box is for motion detected recording only. If you check this box, the DigiVue keeps
a buffer of video in memory and will save this buffer when motion is detected. It is like
having the recording start a few seconds before the motion is detected.
Frame Flash:
Check this box only if you want the motion zones to blink when they are triggered.
OSD:
When checked, this option puts a time and date stamp on the saved video file. (red or
green in color)
Delay Time:
Setting the delay time sets the recording time for a motion recording duration after
Motion Detection or I/O Alarm trigger stops. The default time is 10 seconds; therefore it
will continue to record for only 10 seconds after motion has stopped. If motion
continues, the recording continues. If motion stops, recording will continue for the
allotted time you have instructed.
IMAGE 1
IMAGE 1
Step 3: Click and draw the custom zone, as shown in Step 2 of Image 2.
IMAGE 2
In your Setup Menu, select the 'Local User' Tab for the following options:
Administrator:
This is a default password which should be changed and saved somewhere in the
event that you get locked out of the software. The username will always remain and
cannot be changed.
Default User Name: admin
Default Password: 1234
IMAGE 1
Username/Password:
While logged in as the master username, you can create multiple users and provide
each with its own password. After creating a new username you can customize that
user's rights within the DigiVue program. For more information on this see User
Rights.
IMAGE 2
TIP: You can not create a username, "admin" for a separate user other than the master
control. This will cause the system to shut down for security reasons. © 2009 Enter your company name
Setup and Use 41
User Rights:
Select a user; you can modify the user rights by removing the check from
corresponding box.
IMAGE 1
Image 1 shows an example of the user "Boss" having complete access and rights within the
system.
3.2.4 Client-User
In your Setup Menu, select the 'Client User' Tab for the following options:
User Rights:
If you select Playback, the Client-User can view Server's recorded files remotely.
If you select PTZ, the Client-User can control Server's PTZ camera remotely.
IMAGE 1
Image 1 shows an example of the user "Boss" having complete access and rights within the
system:
Camera:
If you select the camera number, the Client-User can view this camera remotely.
IMAGE 2
In your Setup Menu, select the 'PTZ Decoder' Tab for the following options:
COM Port:
Choose the communication port that your RS232 to RS485 adapter will be using.
RS485 adapter connects to your PTZ decoder.
PTZ Decoder:
Choose the model or brand of your decoder from the drop down menu.
Baud:
Select the baud rate your PTZ uses.
TIP: The Baud rate in Device Manager is defaulted to 9600. You must manually change
it to match the Baud rate in PTZ Decoder.
In your Setup Menu, select the 'Alarm Setting' Tab for the following options:
Select the camera and the corresponding input that will trigger the camera to
record.
In your Setup Menu, select the 'System' tab for the following options:
3.2.7.1 System
You can program your DigiVue software to restart your computer based on the
schedule you apply in Image 1.
Note: You must use a watchdog cable in order for this function to work properly.
Audio Device:
IMAGE 2
On the Main DigiVue screen, click button to open Speed Dome Control Panel.
On the Main DigiVue screen, click button to open Speed Dome Control Panel
shown below in Image 1.
IMAGE 1
Step 1: In the "Protocol" field, please choose the speed dome model from the
drop down menu.
Step 2: In the "Com" field, choose the communication port that your RS232
to RS485 adapter will be using. RS485 adapter should connect to your speed
dome.
Step 3: In the "Addr ID" field, choose the speed dome ID from the drop
down menu or just click the split screens to get corresponding ID.
Step 4: In the "Speed" field choose the running speed of your Speed Dome,
High, Middle, or Low.
IMAGE 2
In the Dome Console box, click 'Preset' for the following options:
Step 1: Choose a preset number in the "Preset Choose" drop down menu.
IMAGE 1
Step 3: On the main screen, using the PTZ controls move the camera to your
desired angle.
IMAGE 2
Step 1: Click "Sequence Set" to set up a sequence. A small window will open,
choose 'Set'.
IMAGE 1
Step 2: The message "The last Sequence Set will be Clear, Are you sure?" will
appear. Click 'OK' to clear the last sequence set and set-up a new tour.
IMAGE 2
IV
Playback 57
4 Playback
On the main screen, click on the 'Playback' button for the following options:
IMAGE 1
1. Play
2. Stop
3. Step back
4. Step Forward
5. Play Slow
6. Play Fast
7. Sound
8. Choose time for play
9. Choose playback size
10. Watermark On/Off
11. Channel/Camera
12. Choose Date
13. Edit Image
14. View BMP/Open a saved image
15. Event Log/ List of all events, including motion/user login/remote login
16. Take snapshot
17. Play a saved video © 2009 Enter your company name
Playback 59
In the 'Playback' screen, follow the following steps to playback stored footage:
Step 1: Choose the date of the recorded footage you wish to playback.
IMAGE 1
In the 'Playback' screen, follow the following steps to locate and export files:
Step 1: Locate date, time, and camera number as explained in Video Playback.
IMAGE 1
Step 3: Locate the file that corresponds with the one in the 'File name' box.
IMAGE 2
4.4 Snapshot
In the 'Playback' screen, follow the following steps to take a picture and print your files:
Step 1: Locate date, time, and camera number as explained in Video Playback.
Step 2: When you reach the point of the video you would like a still picture of, press
pause.
Step 3: Press the 'Snap' button located on the right toolbar of the playback menu.
Note: The picture must freeze for a few seconds.
IMAGE 1
IMAGE 2
V
66 Title of this help project
5 Remote Viewing
There are two ways to view your cameras remotely: Internet Explorer or our Client
software.
While using Internet Explorer you will be able to monitor your camera footage live
as well as control PTZ. Internet Explorer should primarily be used either when you
are on a computer that does not have the client software installed or uses an older
Operating System such as Windows 98. (Our client software is supported by
Windows 2000, XP and Vista)
While using our client software you will be able to monitor live, review, record
remotely, and connect to multiple host machines at the same time.
TIP: You will need to follow certain steps before you can remote view. Please read
through all three of the following chapters for instructions. If your computer is on a
router, see Set-Up on Host Machine. If your computer is not on a router, see Your IP
Address in the set-up part of this chapter. Once you have done either of those two steps
you may proceed to either, Internet Explorer or Client Software to view when you are at
a remote location.
If your host computer is on a network (uses a router), you must do the following
by calling your Internet Service Provider or router manufacturer before you will
successfully be able to Remotely View:
• Set the computer as DMZ
• Forward the following ports:
o 6699
o 2000
o 1981
o 6569
o 34000
o 2200 (Each camera adds a number to 2200. Ex: If you have four cameras,
you will need to forward the above ports and 2200, 2201, 2202 and 2203
You will not be able to view your cameras remotely unless either DMZ or port
forwarding is complete.
Find your IP address by going to . This is the number you will need if you are
outside the network of the computer from where the DigiVue and cameras are
located.
TIP: If you are trying to view your cameras from within the network you will use the
local IP address usually beginning with 192 or 10.
Note: We do not support third party routers. However, most router manufacturers
have a toll free number you can call for help with the above issues. Setting a DMZ
or setting Port Forwarding is usually an easy task. Our technicians are not
authorized to walk you through this. Please contact your Internet Service Provider
or router manufacturer first before contacting our technical support.
Please be aware that some Internet Service Providers are now building routers into
their modems. If you are getting an IP Address for the computer with the DigiVue
card inside, that begins with 192, (see our Legend, number 23) and you believe you
do not have a router, please call your ISP and have them help you with the Port
Forwarding or DMZ.
When using Internet Explorer to remotely view your cameras, follow the following steps:
Step 1: Open Internet Explorer on the remote machine and clear the URL address bar.
Step 2: Type "http://(the IP address):6699 and click Enter. You will be brought to the 'Log-In'
screen.
Step 3: The first time you use this on a remote machine, you will need to install support files
that will allow you to view. Click the red "Click Here" link located in the middle of the page as
shown in Image 1 and install the files.
IMAGE 1
Step 4: The default username and password is 'DVR' for both. Unless you have changed this in
the Setup Menu on your host computer, the username and password will be 'DVR' for both
fields.
Step 5: Select the cameras individually by clicking on the numbers at the bottom of the page to
specific to the camera you wish to view.
Step 1: Install our Client software from either the CD-Rom or download the software from our Dig
Step 2: Launch our software by clicking on the Icon as shown in Image 1.
IMAGE 1
Step 3: You will be prompted to login. The default username and password is "dvr" for both fields.
shown in Image 2.
Do not make any changes to the Username and Password fields at this time.
IMAGE 2
Step 4: Click the 'Tools' button to open your Setup Menu as shown in Image 3.
IMAGE 3
Step 5: In the "New Host" box, shown in the top left corner of Image 4, input the IP address of the
which you are trying to connect. Then click "Add IP".
© 2009 Enter your company name
IMAGE 4
Remote Viewing 71
Step 1: To playback footage, click the playback button and view the recorded files from the
host machine.
Step 2: In the 'Host' drop down menu, choose the IP address for the computer you wish to view
recorded files.
Step 3: Select the date from which the video was recorded.
Step 4: In the 'Channel' field, choose the camera number you wish to view.
Step 5: Click Search. If the files are available, the file names will show in the drop down menu for
'File List'.
IMAGE 1
VI
74 Title of this help project
This section will explain some of the more frequently asked questions. Please read
through the topics below before calling our technical support line. The
representatives at our technical support location are knowledgeable about our
products and can offer help to those with technical difficulties. If you are unfamiliar
with Windows, you should attempt to have someone with you when you call our
support line.
4. When I am trying to remotely view using the Client software I get "Log-In
Timeout" where it should read "Log-In".
5. When I am trying to remotely view using the Client software I get "Log-In Fail"
where it should read "Log-In".
8. When I try to use Internet Explorer to remotely view, all I get is a red 'X' in the
top left corner of the page.
9. When I try to open the DigiVue software, I get a runtime error message.
10. My camera is covering the entire computer screen and I can not see the
software control buttons.
6.1 F.A.Q.'s
The cd that comes with the purchase of your DigiVue USB stick will have a version
of the software necessary for the stick to run properly. If for any reason you have
downloaded a different version this will cause this result. Verify that you are
installing the correct DVR software.
"Log-Off' will appear when the log in information you enter differs from what is
stored on your server computer. If the username or password has been changed
from the default 'dvr' in both fields, you must use the new username and/or
password stored.
A. If you have a router, the port forwarding may not have been done. If port
forwarding was done, it may not have been done correctly. Please verify the ports
you forwarded in the Remote Viewing chapter. Also, make sure you have
forwarded those ports to the correct local ip address of the host computer.