Entrepreneurship

Project
On
“Monitoring the billing and collection
system of Vodafone Communication”
 BIJU PATNAIK UNIVERSITY OF TECHNOLOGY
ROURKELA, ORISSA

BONAFIED
CERTIFICATE

Certified that this Entrepreneurship project

Vodafone Communication”
report “……...………………….…… is the bonafied work
of Gautam Prakash Singh (0401219043) who carried
out the project under my/our supervision.

………………………… ……………………………
SIGNATURE SIGNATURE
 PREFACE

Dissertation for each and every student of B-TECH is an essential

part of competition of the said course. Hence every student undergoes
this same training. The main objective of this dissertation is to expose
the student to the actual environment that prevails in to today’s
organizations. In this project a student watches how the theories of book
are put in to the practice and how much they are suitable and useful.

As per the dissertation is concerned I underwent in Vodafone

Communication Bhubaneswar. The topic of my dissertation is “To
monitor and streamline the discrepancies in the Billing & Collection
system of Vodafone Communication.”

This report starts with impartial and introduction, highlighting the

company scope, objectives, collection of data, undisguised fact and
figures.
 DECLARATION BY THE CANDIDATE

I Gautam Prakash Singh student of B-Tech, College

of Engineering, Bhubaneswar bearing Reg.No.-0401219043, hereby
declare that the Research/Project Report entitled “To monitor and
streamline the discrepancies in the Billing & Collection system of
Vodafone Communication” is the outcome of my own work under the
guidance of Er.C.Senapati, Senior Lecturer in Management, CEB
and the same has not been submitted to any University/Institute for the
award of any degree or any Professional diploma.

Date- ………...….. Gautam Prakash Singh

Place-……………. (Signature of Candidate)

 ACKNOWLEDGEMENT

I take this opportunity to place on record my grateful thanks

and sincere gratitude to Er.C.Senapati, Science & Humanities
Department, who gave me valuable advice and inputs for my study. My
study could not have been completed if I had not been able to get the
reference materials from the company.

Last but not least, I would also like to express my thanks to

my family members who inspired me to put in my best efforts for the
Research/Project Report.
 CONTENTS

PAGE NO

• INTRODUCTION 7

• OBJECTIVE 15

• TARGET 18

• STRATEGIES 22

• ANALYSIS 29

• LIMITATION 38

• LEARNING FROM THE ON JOB TRAINING 40

• AWARDS/REWARDS 42

• CONCLUSION 44

• BIBLIOGRAPHY 46
INTRODUCTION
INTRODUCTION
We will be the communications leader in an increasingly
connected world

Vodafone Group Plc is the world's leading mobile

telecommunications company, with a significant presence in Europe, the
Middle East, Africa, Asia Pacific and the United States through the
Company's subsidiary undertakings, joint ventures, associated
undertakings and investments.

The Group's mobile subsidiaries operate under the brand name 'Vodafone'.
In the United States the Group's associated undertaking operates as
Verizon Wireless. During the last two financial years, the Group has also
entered into arrangements with network operators in countries where the
Group does not hold an equity stake. Under the terms of these Partner
Network Agreements, the Group and its partner networks co-operate in
the development and marketing of global services under dual brand logos.

At 31 December 2007, based on the registered customers of mobile

telecommunications ventures in which it had ownership interests at that
date, the Group had 252 million customers, excluding paging customers,
calculated on a proportionate basis in accordance with the Company's
percentage interest in these ventures.

The Company's ordinary shares are listed on the London Stock Exchange
and the Company's American Depositary Shares ('ADSs') are listed on the
New York Stock Exchange. The Company had a total market
capitalisation of approximately £99 billion at 31 December 2007.

Vodafone Group Plc is a public limited company incorporated in England

under registered number 1833679. Its registered office is Vodafone
House, The Connection, Newbury, Berkshire, RG14 2FN, England.
HISTORY
Vodafone over the years

Vodafone was formed in 1984 as a subsidiary of Racal Electronics Plc.

Then known as Racal Telecom Limited, approximately 20% of the
company's capital was offered to the public in October 1988. It was fully
demerged from Racal Electronics Plc and became an independent
company in September 1991, at which time it changed its name to
Vodafone Group Plc.

Following its merger with AirTouch Communications, Inc. (‘AirTouch’),

the company changed its name to Vodafone AirTouch Plc on 29 June
1999 and, following approval by the shareholders in General Meeting,
reverted to its former name, Vodafone Group Plc, on 28 July 2000.

Key milestones in the development of Vodafone can be found in the

following sections, organised by year:

2007

Vodafone agrees to acquire Tele2 Italia SpA and Tele2

Telecommunication Services SLU from Tele2 AB Group. (October)

Vodafone announces completion of the acquisition of Hutch Essar from

Hutchison Telecommunications International Limited. (May)

Safaricom, Vodafone’s partner in Kenya announces the launch of M-

PESA, an innovative new mobile payment solution that enables customers
to complete simple financial transactions by mobile phone. (February)

Vodafone agrees to buy a controlling interest in Hutchison Essar Limited,

a leading operator in the fast growing Indian mobile market, (February)

Vodafone announces agreements with both Microsoft and Yahoo! to bring

seamless Instant Messaging (IM) services to the mobile which can be
accessed from both the PC and mobile handsets. (February)
Vodafone signs a series of ground-breaking agreements which will lead to
the mobilising of the internet. YouTube agrees to offer Vodafone
customers specially rendered YouTube pages on their mobile phones.
With Google, Vodafone announces its intention to develop a location-
based version of Google Maps for. With eBay, Vodafone announces it is
to offer the new eBay mobile service to customers, With MySpace.com
Vodafone announces an exclusive partnership to offer Vodafone
customers a MySpace experience via their mobile phones. (February).

Vodafone reaches 200 million customers (January)

2006
Sale of 25% stake in Switzerland's Swisscom (December)
Sale of 25% stake in Belgium's Proximus. (August)
The number of Vodafone live! customers with 3G reached 10 million in
March 2006.
We acquired Telsim Mobil Telekomunikasyon Hizmetleri (Turkey) in
May 2006.
Launch of mobile TV capability and Vodafone Radio DJ, which offers a
personalised, interactive radio service streamed to 3G phones and PCs.
3G broadband through HSDPA launched offering faster than 3G speeds.
Japan business sold to SoftBank.
‘Make the most of now’ global marketing campaign launched.
Sir John Bond succeeds Lord MacLaurin as Chairman.

2005
We completed the acquisition of MobiFon S.A. (Romania) and Oskar
Mobile a.c. (Czech Republic) (May).

Launch of Vodafone Simply, a new easy-to-use service for customers who

want to use voice and text services with minimum complexity (May).

Introduction of Vodafone Passport, a voice roaming price plan that

provides customers with greater price clarity when using mobile voice
services abroad (May).
2004
We launched our first 3G service in Europe with Vodafone Mobile
Connect 3G/GPRS data card.

We have 14 Partner Networks with new agreements in Cyprus, Hong

Kong and Luxembourg.
Vodafone live! with 3G launched in 13 markets (November).

2003
At the GSM Association Awards Ceremony in Cannes, France, we won
the mobile industry's most prestigious awards in two categories, Best
Consumer Wireless Application or Service and Best Television or
Broadcast Commercial for its global consumer service, Vodafone live!
Our premium handset for Vodafone live!, the Sharp GX10, won the Best
Wireless Handset Award for the Sharp Corporation.

Vodafone live! attracts 1 million customers in its first six months.

Verizon Wireless and Vodafone co-operate on laptop e-mail, internet and

corporate applications access for the US and Europe.

Arun Sarin succeeds Sir Christopher Gent as Chief Executive.

2002
We trial our global mobile payment system in the UK, Italy and Germany.
The trial enables customers to purchase physical and digital goods using
their mobile phone.

We launch the first commercial European GPRS roaming service.

Customers are able to seamlessly access services such as corporate e-mail,
intranet and personalised information on their mobile phones, laptops or
PDAs over GPRS.

The Vodafone Group Foundation is launched, with plans to contribute £20

million to community programmes, guided by the Group Social
Investment Policy.
In October, we announce the launch of Vodafone live!, a new consumer
proposition, and Mobile Office, a new business proposition. In November,
Vodafone Remote Access is launched as part of Mobile Office. The
service gives business customers an easy way to connect to their corporate
LAN to access e-mail, calendar and other business specific applications
whilst on the move.

2001
We acquire Ireland's leading mobile communications company, Eircell.

Vodafone and China Mobile (Hong Kong) ltd (CHMK) sign a 'strategic
alliance agreement'.
The Group completes the acquisition of a 25% stake in Swisscom Mobile.
We introduce instant messaging to our networks, a faster and more
efficient way to communicate using text messages via SMS or WAP.

First global communications campaign launched in August. The campaign

features TV, cinema, print, online and outdoor media, each version asking
the question, 'How are you?'.

First Vodafone Partner Agreement with TDC Mobil A/S, Denmark's

leading mobile operator. The agreement is the first of its kind in the
mobile industry and means Vodafone and TDC Mobil will cooperate in
developing, marketing and advertising international roaming products and
services to international travellers and corporate customers.
We make the word's first 3G roaming call (between Spain and Japan).

2000
On 4 February, terms are agreed with the Supervisory Board of
Mannesmann by which Mannesmann would become a part of the
Vodafone community. The transaction almost doubles the size of the
Vodafone Group.
The agreement to acquire Mannesmann AG receives European
Commission clearance on 12 April 2000.

Verizon Wireless is launched in May, the combination of Vodafone

AirTouch's and Bell Atlantic's US cellular, PCS and paging assets.
Introduction to Mobile Web Initiative

Timeline

– Initiated in Vodafone-hosted Meeting in London, August 2004

– “W3C Activity” officially announced 11 May 2005 by Tim
Berners-Lee (W3 conference in Chiba, Japan)

Purpose of W3C MWI

• Benefits to the Industry

– Making Web access from a mobile device as simple, easy

and convenient as Web access
From a desktop device
– Today: Interoperability and usability problems make the Web
difficult to use for mobile users
– W3C MWI to address these issues through this effort of key
players in the mobile production
Chain

• Benefits to operators

– Increased services usage / data usage

– Fits with mTLD (.mobi) goals
– Opportunity to open up further product and service offerings (e.g.
identity, payment)
ORGANISATION AND SHAREHOLDER
STRUCTURE
Find out about Vodafone's organisation and shareholder structure, as well
as details of our board members and executive committee.

Sir John Bond became Chairman of Vodafone Group Plc on 25 July 2006
having previously served as a Non-Executive Director.

Deputy Chairman, John Buchanan, is the nominated senior independent

director and his role includes being available for approach or
representation by directors or significant shareholders who may feel
inhibited from raising issues with the Chairman.

The Company's Board of Directors has a further fourteen members. Find

their biographies and more information in the About Vodafone section.

Executive Committee

Information on the Executive Committee and biographies of members.

Organisation Structure

In April 2006 we announced changes to our organisational structure to

better focus the business according to the different market and customer
requirements.

Licensed Network Operators

We hold interests in 33 licensed network operators located in 27 countries

and spanning five continents.
Shareholder Structure

At 31 March 2007, approximately 56.02% of the Company’s shares were

held in the UK, 30.60% in North America, 12.38% in Europe (excluding
the UK) and 1.00% in the Rest of the World.
OBJECTIVE
 OBJECTIVES*

The objectives of Executive Training is to get a hands on

experience from the corporate world and to implement those managerial
skills learnt in the classroom in the company to make some value
addition towards the company’s growth and profitability.

The tasks given by the company is to learn the flow of

business or how operational work is done inside the company with the
help of various software’s like Clarify, Simplify, Finnone, ICCM and
work on it to prepare MIS report regarding

 Total Collection within the month

 Unpaid during the month
 Bad debt charges to be applied
 Credit Verification of a newly registered customer
 Address Verification of a newly registered customer
 Segregation of the Customers:

• Platinum
• Gold
• Silver
• Blue
• Entry
 Billing Methodology and the billing dates
 Commission given to the channel partners
 Evaluation of the Debtor Age Bucket

* Specific to Bhubaneswar.
What we do
More than mobile
Mobile is always at the heart of what we do, but now we are moving into
integrated mobile and PC communication services.

We are doing that in two ways – wirelessly through 3G and HSDPA

(High-Speed Download Packet Access), but also using fixed line
broadband services like DSL (Digital Subscriber Line).

Our customers benefit from a complete Vodafone experience in and out of

their homes and offices. They are notified about email with our consumer
push email service, access existing instant messaging services on the
move, and share images and video captured on their handsets.

We offer a suite of products that, starting with voice calls, offers our
customers an alternative to a traditional fixed telephone line. Vodafone
Zuhause in Germany and Vodafone Casa in Italy, provide our customers
with an easy-to-use mobile service, combined with low-cost fixed line
telephony and DSL (Digital Subscriber Line) broadband.

We have extended our reach into the office by delivering richer business
applications and integrated fixed and mobile services, such as higher
speed internet access.

With developments in technology we can provide integrated mobile and

PC offerings to give our customers a consistent experience whether they
are at home or on the move.
TARGET
TARGET ASSIGNED

Target Assigned (value in crores)

0.69
1.32
First Month
Second Month
Third Month
1
Fourth Month
1.1

TARGET/TASK
The task given to me in my training period is to monitor the
processes involved in the billing and collection mechanism of the post-
paid connections. The target was to generate the highest collection
possible on the bill generated by the company to the customers as per
their usage and send the bills to the concerned channel partners under
whose purview the customer comes into to take care of them.
 First Month
Date Target Target achieved
assigned
19th -25th March 2007 15,82,250 8,86,060
26th -1st April 2007 16,12,400 12,89,920
2nd - 8th April 2007 18,40,200 15,64,170
9th-15th April 2007 19,23,400 15,38,720
TOTAL 69,58,250 52,78,870
Second Month
Date Target Target achieved
assigned
16th-22nd April 2007 20,72,400 14,20,800
23rd-29th April 2007 32,20,900 21,40,000
30th -6th May 2007 40,08,000 28,43,450
7th -13th May 2007 6,98,700 5,93,895
TOTAL 100,00,000 69,98,145

Third Month
Date Target Target achieved
assigned
14th-20th May 2007 21,49,800 15,04,860
21st-27th May 2007 26,85,650 24,17,085
28th -3rdJune 2007 29,15,420 26,82,186
4th-10th June 2007 32,49,130 30,86,673
TOTAL 110,00,000 96,90,804

Fourth Month
Date Target Target achieved
assigned
11th-17th June 2007 32,20,030 30,59,028
18th-24th June 2007 33,25,620 31,58,373
25th -1st July 2007 35,20,120 32,73,711
2nd -8th July 2007 32,10,120 30,81,715
TOTAL 132,10,210 125,72,827
MWI has three focus areas
(Best practices, device descriptions and outreach
activities)

Working Groups

Mobile Web Best Practice (MWBP) Working Group

• To specify a set of technical best practices and develop

associated materials in support of a "mobileOK" trustmark for
Web sites that provide an appropriate user experience on mobile
devices

MWI Device Description Working Group (DDWG)

• To enable the development of globally accessible,

sustainable data and services that provide device descriptions
in support of Web-enabled applications having an appropriate user
experience on mobile devices

MWI Steering Council (SC)

•To steer activities within the MWI working groups, coordinate

marketing and outreach activities (e.g. press events, marketing
materials, and 3GSM activity)
STRATEGY
STRATEGY

We updated our strategy in 2006 to address changing customer needs, the

availability of new technologies, a growing demand for broadband
services and the greater growth potential of emerging markets. This new
strategy is positioning us well as competition and regulatory pressures
increase and our customers have greater choice in communications. Our
strategy is founded on five core strategic objectives:

• Revenue stimulation and cost reduction in Europe

• Innovate and deliver on our customers’ total
communications needs
• Deliver strong growth in emerging markets
• Actively manage our portfolio to maximise returns
• Align capital structure and shareholder returns policy to
strategy

The past 12 months have been an important period for Vodafone. We

updated our strategy in 2006 to address changing customer needs, the
availability of new technologies, a growing demand for broadband
services and the greater growth potential of emerging markets. This new
strategy is positioning us well as competition and regulatory pressures
increase and our customers have greater choice in communications.

Operationally, we have grown new revenue streams across the Group and
implemented numerous programmes to significantly reduce our cost base.
Our emerging markets assets have continued to show strong growth and
our recent acquisition in India significantly increases our presence in high
growth markets. Our customer franchise was further strengthened both
through organic growth and acquisition and now exceeds 206 million
proportionate customers. We have met or exceeded our stated financial
expectations for the year in all areas. Robust cash generation continues to
support returns to our shareholders, with dividends per share increasing by
11.4% to 6.76 pence per share, representing a payout of 60% of our
adjusted earnings per share of 11.26p.
We have made good progress executing our updated strategy throughout
the year and we are now beginning to realise some positive early results.
We will remain focused on executing our strategic objectives in the year
ahead and believe your business is well positioned to be the leader in the
communications industry.

Delivering on our strategy

Our focus on executing this strategy has generated positive results across
a number of areas.

Revenue stimulation and cost reduction in Europe

In Europe, our focus is to drive additional usage and revenue from core
mobile voice and messaging services and to reduce our cost base.

Central to stimulating revenue is driving mobile usage through larger

minute bundles, innovative tariffs, prepaid to contract migrations and
targeted promotions. We are also focused on leveraging our market
leading position in the business segment, which represents 25% of our
service revenue in Europe. New tariff options have been launched in the
UK and Germany that stimulated usage and in Italy we ran successful
voice and messaging promotions during the year that increased revenue
per customer. We also continued to perform well in Spain, driving an
increase in total voice minutes of around 30%. However, pricing pressure
is expected to remain strong in the year ahead and improving price
elasticity is core to our revenue stimulation objective in Europe.

Over 11 million customers now benefit from lower roaming pricing

through Vodafone Passport and our European customers are now
benefiting from our commitment to reduce roaming prices by 40%
compared to summer 2005. We expect roaming revenues to be lower year
on year in 2008 due to the combined effect of Vodafone’s own initiatives
and direct regulatory intervention.

During the year, we began implementing the core cost reduction

programmes we developed last year. We have successfully outsourced IT
application development and maintenance and we are well on track to
deliver expected unit cost savings of approximately 25% to 30% within
two to four years. We have also made faster than expected progress on
data centre consolidation, with anticipated savings of 25% to 30% in one
to two years. Centralisation of our network supply chain management was
also completed in April 2007 and is expected to reduce costs by around
£250 million within one year.

In addition, we are seeking to reduce the longer term cost of ownership of

our networks through network sharing arrangements and have announced
initiatives in Spain and the UK.

While many of these cost initiatives are multi-year programmes that are
expected to deliver significant benefits over time, we are focused on
realising some early savings in the year ahead and, for Europe and
common functions, continue to target a 10% mobile capital expenditure to
revenue ratio next year, with broadly stable mobile operating expenses
compared to the 2006 financial year.

Innovate and deliver on our customers' total communications needs

There are several key initiatives underway in this area and we expect these
to begin to become more significant to the Group towards the end of next
year.

As part of our drive to substitute fixed line usage with mobile, we have
launched several fixed location pricing plans offering customers fixed line
prices when they call from within or around their home or office. These
offerings target fixed to mobile substitution from home and office
environments and are proving popular with customers. Vodafone At
Home and Vodafone Office are currently available in seven markets for
consumers and twelve markets for businesses, with over three million and
over two million customers respectively.

Complementary to our high speed mobile broadband (HSDPA) offerings,

Vodafone is now offering fixed broadband services (DSL) in five markets.
With the exception of Arcor, our fixed line business in Germany, the
provision of these services to date has been on a resale basis. We will
continue to develop our approach for the provision and roll out of DSL
services on a market by market basis and in some cases may complement
our resale approach by building or acquiring our own infrastructure where
the returns justify the investment.

We are also developing products and services to integrate the mobile and
PC environments by enhancing our Vodafone live! service and forming
partnerships with leading internet players. In the coming months, our
customers will be able to experience PC to mobile instant messaging with
Yahoo! and Microsoft, search with Google, auctions via eBay, videos
through YouTube and social networking with MySpace, all via their
mobile.

Mobile advertising is also a potentially significant future revenue stream

for our business. We have signed agreements with Yahoo! in the UK and
leading providers in Germany and Italy to enter into this new business
through banner and content based advertising.

Deliver strong growth in emerging markets

our focus is to build on our strong track record of creating value in
emerging markets. We have delivered further strong growth in our
existing operations in Egypt, Romania and South Africa. Our recent
acquisition in Turkey has performed ahead of our business plan at the time
of the acquisition, with strong revenue growth and better than expected
profitability.

The acquisition of interests in Hutchison Essar accelerates Vodafone's

move to a controlling position in a leading operator in India and
significantly increases our presence in emerging markets. With market
penetration of around 14% and with a population of over 1.1 billion, India
provides a very significant opportunity for future growth. We look
forward to bringing Vodafone's products, services and brand to the Indian
market.

Actively manage our portfolio to maximise returns

our strategy is to invest only where we can generate superior returns for
our shareholders. We look to invest in markets that offer a strong local
position, with a focus on specific regions, with any transactions subject to
strict financial investment criteria.

In line with this strategy, we executed a number of transactions during the

year. We sold our non-controlling interests in Belgium and Switzerland at
attractive valuations, with cash proceeds of £1.3 billion and £1.8 billion
respectively. More recently, we increased our emerging markets presence
with an additional 4.8% interest in Vodafone Egypt and gained control in
India for £5.5 billion in May 2007.

We remain committed to our investment in Verizon Wireless in the US

which continues to deliver strong performances on all key metrics, with
record customer growth, due in part to a market leading low churn rate,
and continued success in driving the uptake of non-voice services.

Align capital structure and shareholder returns policy to strategy

In May 2006, we outlined a new capital structure and returns policy
consistent with the operational strategy of the business, resulting in a
targeted annual 60% payout of adjusted earnings per share in the form of
dividends. We also moved to a higher level of gearing and, having
returned over £19 billion to shareholders excluding dividends in the two
previous financial years, including a £9 billion one-off return in August
2006, we have no current plans for further share purchases or onetime
returns.

The Board remains committed to its existing policy of distributing 60% of

adjusted earnings per share by way of dividend. However, in recognition
of the earnings dilution arising from the Hutchison Essar acquisition, it
has decided that it will target modest increases in dividend per share in the
near term until the payout ratio returns to 60%.

Prospects for the year ahead

Our focus in the year ahead will be on improving price elasticity in
Europe, achieving more savings from our cost reduction programmes,
delivering on our total communications strategy and beginning to realise
the very significant growth opportunity in India.
We expect market conditions to remain challenging for the year ahead in
Europe, notwithstanding continued positive trends in data revenue and
voice usage. Overall growth prospects for the EMAPA region remain
strong due to increasing market penetration and they are further enhanced
by the recent acquisition in India.

Against this background, Group revenue is expected to be in the range of

£33.3 billion to £34.1 billion, with adjusted operating profit in the range
of £9.3 billion to £9.8 billion. Capital expenditure on fixed assets is
anticipated to be in the range of £4.7 billion to £5.1 billion, including in
excess of £1.0 billion in India. Free cash fl ow is expected to be £4.0
billion to £4.5 billion, after taking into account £0.6 billion of payments
related to long standing tax issues, a net cash outflow of £0.8 billion in
respect of India and a £0.5 billion outflow from items rolling over from
2007.

We have completed the first year under our new strategy and I am excited
by the start we have made. We have made good progress towards
fulfilling our total communications vision and this is a journey that we are
all looking forward to taking at Vodafone.

We are well placed to continue executing our strategy in the year ahead, to
deliver the core benefits of mobility to our customers and to generate
superior returns for our shareholders.
ANALYSIS
 ANALYSIS OF ACHIEVEMENTS
Following are the details of the target Vs achievements
as per the tasks given by the company.

o Target for the month of March- To make collection of 69 lakhs

o Achievements- Collected 63 lakhs.

o Target for the month of April- To make collection of 100 lakhs

o Achievements- Collected 70 lakhs.

o Target for the month of May- To make collection of 110 lakhs

o Achievements- Collected 97 lakhs.

o Target for the month of June- To make collection of 132 lakhs

o Achievements- Collected 126 lakhs.

 TARGET -To Collect 4crores

 ACHIEVEMENTS- Collected 3.45 crores

Target Vs Achievement

140 132126
120 110
100 100 97
80 69 70
Values in lakhs
60 53 Target
40 Achievement
20
0
First Second Third Fourth
Month Month Month Month
Market Study:
Company name: Vodafone Grp.
The group is a leading provider of international mobile telecommunications
Company
services including cellular radio, wide area paging, packet data radio and value
Description:
added network services.
EPIC: VOD NMS:
Market Sector: FE10 ISIN: GB00B16GWD56
Market Segment: SET1 Share Type: DE
ORD USD0.11
WWW Address: http://www.vodafone.com/ Description:
3/7
Industry Sector:
Price Price Change [%] Bid Ask Open High Low Volume

157.00 -0.4 [-0.25] 156.40 156.50 157.40 158.10 156.10 94,396,512.00

Market Cap. [m] Shares In Issue [m] Beta EPS DPS PE Ratio Yield 52-Wks-Range

83,408.51 53,126.44 0.84 -9.84 6.76 - 4.31 197.50 -

133.70

Historic Returns
Giorni da oggi Open Change from today % Open Avg. Avg. Daily Vol [m] Total Volume [m]
7 Days 156.00 1.40 0.90 155.00 18.48 73.91
4 Weeks 161.20 -3.80 -2.36 154.92 20.65 392.39
3 Months 186.80 -29.40 -15.74 169.87 19.57 1,213.08
6 Months 176.50 -19.10 -10.82 176.33 21.45 2,680.67
12 Months 140.50 16.90 12.03 165.57 28.24 7,117.05
3 Years 143.75 13.65 9.50 143.63 29.98 22,937.55
5 Years 115.00 42.40 36.87 138.24 28.73 36,575.66
FUNDAMENTALS
Profit and Loss Account
31 Mar 2004 (GBP) 31 Mar 2005 (GBP) 31 Mar 2006 (GBP) 31 Mar 2007 (GBP)

turnover 33,559.00 100.00% 26,678.00 100.00% 29,350.00 100.00% 31,104.00 100.00% m

pre tax profit -5,047.00 -15.04% 7,285.00 27.31% -14,853.00 -50.61% -2,383.00 -7.66% m
attributable profit -9,015.00 -26.86% 6,410.00 24.03% -21,916.00 -74.67% -5,426.00 -17.44% m
retained profit -10,393.00 -30.97% 3,661.00 13.72% -24,665.00 -84.04% -5,297.00 -17.03% m
eps - basic -15.13 11.06 -40.01 -9.84
eps - diluted -15.13 11.03 -40.01 -9.84
dividends per share 2.03 4.07 6.07 6.76

Performance of Achievement

76%
96%
First Month
Second Month
Third Month
70% Fourth Month
87%
 Customer Share within Orissa

9% Bhubaneswar
10% 34% Cuttack
Balasore
14%
Berhampur
33% Sambalpur
 Market Share within Channel Partners

VT-Infotech
Laxmi
10% 2% 4% 21%
Royal
Sachin
16%
Aman
15% Classic
10% 11% Premier
11%
WW Fortune
WW Sahid Nagar
DEEPER ANALYSIS
Investment Ratios Financial Ratios
(Market value analysis) at previous day's close (Leverage Ratios)
PQ Ratio 11.46 Debt Ratio 25.78 %
PE Ratio - Debt-to-Equity Ratio 0.35
Tobin's Q Ratio 0.71 Debt-to-Equity Ratio (excl. Intgbl) 2.12
Tobin's Q Ratio (excl. intangibles) 1.50 Debt-to-Equity Market Value 0.28
Dividend Yield 4.31 % Net Gearing 31.79 %
Market-to-Book Ratio 1.24 Net Gearing (excl. Intangibles) 65.32 %
- Gross Gearing 38.61 %
Price-to-Pre-Tax Profit PS
35.00 Gross Gearing (excl. Intangibles) 79.34 %
- Gearing Under 1 Year 17.28 %
Price-to-Retained Profit PS
15.75
Gearing Under 1 Year (excl. Intgbl) 35.52 %
Price-to-Cash Flow PS 8.08
Assets/Equity 1.63
Price-to-Sales PS 2.68
Cash/Equity 11.12
Price-to-Net Tangible Asset Value PS 7.57
(Liquidity Ratios)
Price-to-Cash PS 11.15
Net Working Capital to Total Assets -5.59 %
Current Ratio 0.68
Operating Ratios Quick Ratio (Acid Test) 0.66
(Profitability Ratios) Liquidity Ratio 0.39
Return On Capital Employed (ROCE) -2.63 % Cash & Equiv/Current Assets 58.39 %
Return On Assets (ROA) -4.59 % (Solvency Ratios)
Net Profit Margin -17.44 % Enterprise Value 99,531.51 m
Assets Turnover 0.26 CFO/Sales 0.33
Return On Equity (ROE) -8.09 % CFO/Attributable Profit -
Return On Investment (ROI) -5.38 % CFO/Assets 0.09
Dividend Payout Ratio - % CFO/Debt 0.24
Plowback Ratio 100.00 % Total Debt/Equity Market Value 0.51
Growth from Plowback Ratio - % Total Debt/Sales 1.36
Net Income Of Revenues -17.03 % Total Debt/Pre-Tax Profit -17.76
(Asset Utilisation Multiples) Beta coefficients
Shareholders Equity Turnover 0.41
Beta (60-Mnth) Beta (36-Mnth)
Fixed Assets Turnover 0.30
0.8426 0.7537
Current Assets Turnover 2.01
Alpha coefficients
Net Working Capital Turnover -17.67
Alpha (60-Mnth) Alpha (36-Mnth)
Inventory Turnover 106.34
0.0025 0.0011
(Other Operating Ratios)
Total Assets-to-Sales 3.80
Debtors-to-Sales 15.26 %
Debt Collection Period 55.68 Days
Vodafone Group Plc Bond Maturity
Schedule (at 3 January 2008)
Amount
Description Coupon %
$m
VG $500m 3.95% due January 2008 500 3.950
VG €750m 4.625% due January 2008 1,108 4.625
VAI $250.199m 6.65% due May 2008** 250 6.650
VG €1.25bn FRN due July 2008 1,846 FRN
VG £400m 6.25% due July 2008 790 6.250
VAI €46.855m 5.5% due July 2008** 69 5.500
VG €300m 4% due Jan 2009 443 4.000
VG €150m FRN due Feb 2009 222 FRN
VG €1.9bn 4.25% due May 2009 2,806 4.250
VFBV €3bn 4.75% due May 2009* 1,268 4.750
VG $2.75bn 7.75% due February 2010* 2,725 7.750
VG €300m FRN due Feb 2010 443 FRN
VG $350m FRN due June 2011 350 FRN
VG $750m 5.5% due June 2011 750 5.500
VG €1.3bn FRN due Jan 2012 1,920 FRN
VG $500m 5.35% due Feb 2012 500 5.350
VG $500m FRN due Feb 2012 500 FRN
VG €750m 3.625% due November 2012 1,108 3.625
VG AUD 265m 6.75% due January 2013 0 6.750
VG €850m FRN due September 2013 1,255 FRN
VG $1bn 5% due December 2013 1,000 5.000
VG €1.25bn FRN due June 2014 1,846 FRN
VG £350m 4.625% due September 2014 692 4.625
VG $900m 5.375% due January 2015 900 5.375
VG €500m 5.125% due April 2015 738 5.125
VG $750m 5% due September 2015 750 5.000
VG $750m 5.75% March 2016 750 5.750
VG €500m 4.75% due June 2016 738 4.750
VG $1.3bn 5.625% due Feb 2017 1,300 5.625
VG €750m 5% due June 2018 1,108 5.000
VG $500m 4.625% due July 2018 500 4.625
VG €500m 4.375% due June 2022 738 4.375
 Amount
Description Coupon %
$m
VG £250m 5.625% due December 2025 494 5.625
VG $750m 7.875% due February 2030 750 7.875
VG £450m 5.90% due November 2032 889 5.900
VG $495m 6.25% due November 2032 495 6.250
VG $1.7bn 6.15% due Feb 2037 1,700 6.150
Total bonds outstanding at 3 January 2008 $34,543 £17,481

VG = Vodafone Group Plc $32,956 £16,678

VFBV = Vodafone Finance BV (previously
$1,268 £642
Mannesmann Finance BV)
VAI = Vodafone Americas Inc. (previously Air Touch
$319 £162
Communications Inc.)
LIMITATIONS
 LIMITATIONS

The constraints in achieving the target are mostly minimal like

it depends on how you deal with the shortfall in collection with a
collaborative approach along with your channel partners by motivating
and pushing them hard to achieve target to be more than 92% so that they
can get a addition 1 % commission on their total turnover.

Secondly if we get stipend during our executive training with

the company it would be more motivational to thrive for achievement of
more than 97% of the total target within Bhubaneswar region.
LEARNING
LEARNING

I have learned a lot of things during the four months of SIP.

These are,

 Guideline and road map for corporate interaction.

 Work Ethics and work Culture within Vodafone Communications.

 An insight into the telecom sector operating within Bhubaneswar.

The potential of growth attached to it in terms of profitability

within this sector.
REWARDS
STIPEND
I have not received any stipend from the company during
this four month of SIP.

INCENTIVES

I have not received any incentives from the company

during this four month of SIP.
CONCLUSION
CONCLUSION
• W3C helps addressing mobile-specific challenges related to
mobile Internet,

– This is a major step forward with several key players in the

Internet industry having joined the effort

• The new, forthcoming .mobile domain names provide a new

opportunity for all participants in the industry

– Greater name space, opportunity to achieve mobile-friendly

content, thus increasing attractiveness and usefulness to
customers and fostering the mobile content industry as a
whole.

• Vodafone will continue the engagements in these initiatives.

BIBLIOGRAPHY
BIBLIOGRAPHY

• Vodafone is active contributor in technical standardization

organization to achieve interoperability

–ETSI (http://www.etsi.org)
–3GPP (http://www.3gpp.org)
–Open Mobile Alliance (http://www.openmobilealliance.org)
–World Wide Web Consortium (http://www.w3.org)
– DVB-H (http://www.dvb.org)
--OASIS (http://www.oasis-open.org)

• Vodafone is engaged in several industry initiatives

– GSM Association (http://www.gsm.org)

– Liberty Alliance (http://www.projectliberty.org)
– Open Mobile Terminal Platform (http://www.omtp.org)
– Mobile Top Level Domain (http://www.mtldinfo.com)
– Open Services Gateway Initiative (OSGi Alliance)
(http://www.osgi.org)