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Chapter 124.

Texas Essential Knowledge and Skills for Marketing Education

Subchapter D. Comprehensive, High School.


Statutory Authority: The provisions of this Subchapter D issued under the Texas Education Code, §28.002,
unless otherwise noted.

§124.31. Implementation of Texas Essential Knowledge and Skills for Marketing Education,
Comprehensive, High School.
The provisions of this chapter shall supersede §75.86 of this title (relating to Marketing Education)
beginning September 1, 1998.

Source: The provisions of this §124.31 adopted to be effective September 1, 1998, 22 TexReg 5130.

§124.32. Marketing Dynamics (One to Three Credits).


(a) General requirements. This course is recommended for students in Grades 11-12.
(b) Introduction.
(1) Marketing is a series of dynamic activities that focus on the customer to generate a
profitable exchange. Students gain knowledge and skills that help them to be proficient in
one or more of the marketing functional areas associated with distribution, financing,
marketing-information management, pricing, product planning, promotion, purchasing, risk
management, and selling skills needed to help customers make satisfying buying decisions
and to solve marketing problems. Students integrate skills from academic subjects,
information technology, interpersonal communication, and management training to make
responsible decisions.
(2) The principles of business and marketing, the concepts of economics and free enterprise,
and the understanding of human resource skills that an effective marketer must possess
provide the foundation for the study of marketing dynamics. Understanding and applying
these concepts allows students to know the interrelationship between business and
marketing.

(c) Knowledge and skills.

(1) The student knows business The student is expected to:


concepts and how business
(A) categorize business activities as
satisfies economic needs.
production, marketing, management, or
finance;
(B) explain the interdependence each
business activity has with marketing;
(C) explain the impact of an international
economy on business activities; and
(D) describe advantages and disadvantages
of various forms of business
ownership.

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Ch. 124, TEKS for Marketing Education.

(2) The student knows the The student is expected to:


relationship of business and
(A) understand the ramifications of
society.
business conduct;
(B) identify ways that businesses
contribute to their community; and
(C) explain contributions that marketing
makes to business and society.

(3) The student knows the The student is expected to:


importance of marketing as well
(A) explain the marketing concept; and
as the functions of marketing.
(B) describe each marketing function and
how it illustrates the marketing
concept.

(4) The student knows that the The student is expected to:
marketing mix involves a
(A) explain how each component of the
combination of the decisions
marketing mix contributes to
about product, price, place,
successful marketing; and
promotion, and people.
(B) describe the importance of marketing
strategies in the marketing mix.

(5) The student knows the concepts The student is expected to:
of market and market
(A) explain the importance of target
identification.
markets;
(B) describe advantages and disadvantages
of market segmentation and mass
marketing; and
(C) distinguish among geographic,
demographic, psychographic, and
behavioral segmentation.

(6) The student applies math The student is expected to:


concepts in marketing.
(A) perform calculations involving money,
time, space, materials, and data;
(B) interpret charts and graphs to make
informed marketing decisions; and
(C) use formulas and equations to
determine price, profit, costs, and
break-even point.

(7) The student integrates listening, The student is expected to:


reading, speaking, writing, and
(A) communicate effectively in a business
nonverbal communication skills
setting;
effectively.

Page D-2 Texas Education Agency


§124.32. Marketing Dynamics (One to Three Credits).

(B) develop effective business


correspondence (such as memoranda,
business letters, and reports) using
correct grammar, spelling, punctuation,
and form; and
(C) utilize technology in receiving and
sending business communication.

(8) The student knows how to use The student is expected to:
self-development techniques and
(A) identify and practice effective
interpersonal skills to accomplish
interpersonal and team-building skills
marketing objectives.
involving situations with co-workers,
managers, and customers;
(B) develop short- and long-term personal
goals;
(C) identify and use time management
principles; and
(D) participate in leadership and career
development activities (such as DECA
and local chambers of commerce).

(9) The student applies information The student is expected to:


technology as an effective
(A) research the use of information
marketing tool.
technology in marketing; and
(B) select and use the tools of information
technology in marketing.

(10) As a lifelong learner, the student The student is expected to:


knows that careers are ever
(A) collect and analyze self-assessment
changing and require continual
information, including interests,
self-assessment, research, and
aptitudes, and personal traits;
preparation to develop and
implement responsible decisions. (B) research and assess employment trends
in marketing careers; and
(C) model the steps for locating and
securing employment.

(11) The student knows the The student is expected to:


importance of emerging trends
(A) discuss trends affecting marketing; and
and technologies in marketing.
(B) research emerging technologies in
marketing.

(12) The student knows the impact The student is expected to:
and value of diversity.
(A) identify the effect of languages other
than English on marketing;
(B) explain how diversity affects
marketing; and

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Ch. 124, TEKS for Marketing Education.

(C) explain the impact of multiculturalism


and multigenerationalism on marketing
activities.

(13) The student knows that marketing The student is expected to:
begins with a working knowledge
(A) describe characteristics of economic
of economic concepts.
goods and services;
(B) identify economic needs and wants;
(C) explain the concept of utility and cite
examples of types of utility;
(D) explain the concept of price; and
(E) explain how the interaction of supply
and demand affects price.

(14) The student knows that a nation's The student is expected to:
economic system is determined
(A) compare and contrast how economies
by what is produced, how it is
answer the basic economic questions;
produced, and how it is
and
distributed.
(B) explain why most economies are
mixed.

(15) The student knows that private The student is expected to:
enterprise is based on
(A) describe characteristics of a private
independent decisions by
enterprise system;
businesses and consumers
concerning the right to own (B) explain advantages and disadvantages
property, own a business, of private enterprise;
compete, make a profit, and
(C) describe the role profit plays in a
exercise consumer choice with
market economy;
limited government involvement.
(D) list examples of competitive business
situations; and
(E) identify examples of competitive
business situations as price or nonprice
competition.

(16) The student knows that gross The student is expected to:
domestic product (GDP),
(A) identify economic measurements used
standard of living, consumer
to analyze an economy; and
price index, and unemployment
figures help measure whether an (B) explain how economic measures are
economy is accomplishing its used in a market economy.
goals.

(17) The student knows that changes The student is expected to:
in the economy include
(A) explain the concept of business cycles;
prosperity, recession, depression,
and
and recovery, that may be
collectively referred to as the (B) describe the impact that phases of a
business cycle. business cycle have on the economy.

Page D-4 Texas Education Agency


§124.32. Marketing Dynamics (One to Three Credits).

(18) The student knows that The student is expected to:


international economic factors
(A) distinguish between imports and
affect marketing planning.
exports;
(B) explain the interdependence of nations;
and
(C) analyze advantages and disadvantages
of international trade.

(19) The student knows that The student is expected to:


distribution channel members
(A) explain channels of distribution; and
facilitate the movement of
products. (B) evaluate a distribution plan.

(20) The student knows that The student is expected to:


distribution involves activities
(A) identify physical distribution activities;
associated with the physical
and
movement or transfer of
ownership of products from (B) determine costs associated with
producer to consumer. distribution.

(21) The student knows that The student is expected to:


distribution involves stock
(A) describe the receiving process;
handling and inventory control.
(B) explain types of inventory systems;
(C) evaluate inventory shrinkage; and
(D) explain the impact of technology on
inventory systems.

(22) The student knows that financial The student is expected to:
planning is necessary for the
(A) explain the impact of financial
marketer's success and solvency.
planning on marketing decisions; and
(B) analyze a business or organization's
financial reports and goals.

(23) The student knows that marketers The student is expected to:
use investment and financial
(A) identify types of financial services;
services to achieve goals and
objectives. (B) explain the purpose of a credit
contract; and
(C) explain the impact of credit legislation.

(24) The student knows the role of The student is expected to:
pricing.
(A) state goals of pricing;
(B) identify factors affecting pricing;
(C) explain how pricing affects product,
place, and promotion decisions;

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Ch. 124, TEKS for Marketing Education.

(D) compare and contrast pricing policies;


and
(E) calculate a product's price.

(25) The student knows the role of The student is expected to:
promotion.
(A) explain the communication process as
used in promotional activities;
(B) describe types of promotion; and
(C) explain the concept of promotional
mix.

(26) The student knows that The student is expected to:


advertising is the paid form of
(A) identify types of advertising media;
nonpersonal communication
about an identified sponsor's (B) differentiate between product and
products. institutional advertising; and
(C) identify and evaluate elements of an
advertisement.

(27) The student knows that business The student is expected to:
risk is the possibility of loss or
(A) categorize business risks; and
failure.
(B) explain how various types of risks
impact business activities.

(28) The student knows that marketers The student is expected to:
responsible for risk management
(A) explain security precautions; and
follow a process to decide the
best strategy to deal with each (B) demonstrate knowledge of safety
risk. precautions and skills related to health
and safety in the workplace.

(29) The student knows what The student is expected to:


influences customers before they
(A) differentiate among a feature, an
make a purchase.
advantage, and a benefit;
(B) differentiate between consumer and
organizational buying behavior;
(C) determine customer needs and wants;
(D) classify buying motives;
(E) analyze how customers and
organizations apply the decision-
making process;
(F) identify major influences on buying
behavior; and
(G) acquire information about customer
needs.

Page D-6 Texas Education Agency


§124.33. Marketing Management (One to Three Credits).

(30) The student knows how The student is expected to:


marketers use the selling process.
(A) locate product information;
(B) approach a customer to open a sale;
(C) illustrate why the approach should
have a theme that is related to the
presentation and the customer's buying
motives;
(D) incorporate questioning/probing
techniques;
(E) prepare a sales presentation;
(F) demonstrate how to overcome
objections;
(G) demonstrate how to close a sale; and
(H) demonstrate the sales process.

(31) The student knows the important The student is expected to:
role each employee plays in
(A) identify employee actions that result in
providing exceptional customer
customer satisfaction; and
service.
(B) identify employee attitudes that result
in customer satisfaction.

Source: The provisions of this §124.32 adopted to be effective September 1, 1998, 22 TexReg 5130.

§124.33. Marketing Management (One to Three Credits).


(a) General requirements. The recommended prerequisite for this course is Principles of Marketing or
Marketing Dynamics. This course is recommended for students in Grades 11-12.
(b) Introduction.
(1) Marketing is a series of dynamic activities that focus on the customer to generate a
profitable exchange. Students gain knowledge and skills that help them to be proficient in
one or more of the marketing functional areas associated with distribution, financing,
marketing-information management, pricing, product planning, promotion, purchasing, risk
management, and selling skills needed to help customers make satisfying buying decisions
and to solve marketing problems. Students integrate skills from academic subjects,
information technology, interpersonal communication, and management training to make
responsible decisions.
(2) The principles of business and marketing, the concepts of economics and free enterprise,
and the understanding of human resource skills that an effective marketer must possess
provide the foundation for the study of marketing management. Understanding and applying
these concepts allows students to know the interrelationship between business and
marketing.

September 1997 Original Page D-7


Ch. 124, TEKS for Marketing Education.

(c) Knowledge and skills.

(1) The student knows business The student is expected to:


concepts and how business
(A) analyze the impact of an international
satisfies economic needs.
economy on business activities; and
(B) analyze the impact of multiculturalism
and multigenerationalism on business
activities.

(2) The student knows marketing The student is expected to:


mix.
(A) explain the relationship among goals,
tactics, and strategies pertaining to the
marketing mix; and
(B) explain factors that may cause
marketing strategies to change.

(3) The student knows the concepts The student is expected to:
of market and market
(A) research market segmentation trends;
identification.
and
(B) identify types of segmentation in
markets.

(4) The student knows that the The student is expected to:
United States (U.S.) free
(A) explain the importance of the U.S. free
enterprise system offers
enterprise system in encouraging
marketers entrepreneurial
opportunities for entrepreneurial
opportunities.
ventures; and
(B) analyze a proposed business plan.

(5) The student knows that The student is expected to:


management is the process of
(A) differentiate among levels of
achieving goals through the use
management;
of human resources, technology,
and material resources. (B) compare and contrast management
styles;
(C) identify effective recruitment,
selection, training and development,
and performance evaluation
techniques;
(D) demonstrate an understanding of the
process used to train and monitor
employees to ensure compliance with
laws, regulations, and self-regulatory
measures; and
(E) model techniques to use in difficult
customer relations situations.

Page D-8 Texas Education Agency


§124.33. Marketing Management (One to Three Credits).

(6) The student knows the need for The student is expected to:
professional and career
(A) identify types of trade journals and
development.
periodicals of use to marketers; and
(B) explain the role of professional
organizations, trade associations, and
labor unions.

(7) The student applies math The student is expected to:


concepts in management.
(A) make accurate estimates and
projections; and
(B) interpret data found in financial
reports.

(8) The student integrates listening, The student is expected to:


reading, speaking, writing, and
(A) communicate effectively in a business
nonverbal communication skills
management setting;
effectively.
(B) demonstrate rules of order in a
business meeting;
(C) develop effective business
correspondence; and
(D) utilize technology in receiving and
sending business communication.

(9) The student knows how to use The student is expected to:
self-development techniques and
(A) demonstrate effective interpersonal and
interpersonal skills to accomplish
team-building skills involving
marketing management
situations with co-workers, managers,
objectives.
and customers;
(B) plan leadership and career
development activities (such as DECA
and local chambers of commerce); and
(C) develop employability skills for
advancement.

(10) The student knows the The student is expected to:


importance of emerging trends
(A) discuss trends affecting marketing;
and technologies in marketing.
(B) research emerging technologies in
marketing; and
(C) select and use the tools of information
technology in marketing.

(11) The student knows the impact The student is expected to:
and value of diversity.
(A) identify the effect of languages other
than English on marketing;

September 1997 Original Page D-9


Ch. 124, TEKS for Marketing Education.

(B) identify how cultural diversity affects


marketing; and
(C) discover legal responsibilities of
diversity.

(12) The student knows that marketing The student is expected to:
begins with a working knowledge
(A) describe ways in which marketing
of economic concepts.
affects utility; and
(B) use information about supply and
demand to predict their influence on
pricing.

(13) The student knows that private The student is expected to:
enterprise is based on
(A) explain ways to increase productivity
independent decisions by
and profit; and
businesses and consumers.
(B) discuss advantages and disadvantages
of specialization.

(14) The student knows that gross The student is expected to:
domestic product (GDP),
(A) research and report on the current
standard of living, consumer
economic climate with regard to GDP,
price index, and unemployment
unemployment, standard of living, and
figures help measure whether an
other economic indicators; and
economy is accomplishing its
goals. (B) explain why the GDP is an accurate
indicator of the economic health of a
nation.

(15) The student knows that changes The student is expected to:
in the economy include
(A) describe the impact that a business
prosperity, recession, depression,
cycle has on an economy; and
and recovery, that may be
collectively referred to as the (B) explain how businesses react to
business cycle. economic changes.

(16) The student knows that The student is expected to:


international economic factors
(A) identify strategies for entering
affect marketing planning.
international markets; and
(B) describe cultural, economic, and
political factors considered when
engaging in international trade.

(17) The student knows that marketing The student is expected to:
research is a specific inquiry to
(A) explain the importance of marketing
solve a problem.
research;
(B) describe areas of marketing research
(such as advertising, product, market,
and sales);
(C) explain the purpose of test marketing;

Page D-10 Texas Education Agency


§124.33. Marketing Management (One to Three Credits).

(D) identify trends affecting marketing


research; and
(E) discuss benefits and limitations of
marketing research.

(18) The student knows the The student is expected to:


components of the marketing
(A) describe the marketing research
research process in order to
process;
analyze demand, forecast sales,
and make other decisions. (B) identify methods of collecting data;
(C) describe ways technology is used in
research;
(D) design and implement a study;
(E) analyze and interpret data collected;
(F) develop a research report; and
(G) make recommendations based on the
research report.

(19) The student knows the elements The student is expected to:
and processes of product
(A) explain the nature and scope of product
planning.
planning;
(B) describe product mix strategies;
(C) identify steps in new-product planning;
and
(D) define the product life cycle.

(20) The student knows the The student is expected to:


importance of branding and
(A) define branding elements;
extended product features.
(B) explain applicable grades and
standards;
(C) distinguish between warranties and
guarantees; and
(D) design a product package and/or label.

(21) The student knows the laws and The student is expected to:
regulations that affect new
(A) differentiate among laws, regulations,
product development.
and self-regulatory measures for new-
product development;
(B) explain consumer protection provisions
of government agencies; and
(C) explain how business is affected by
government regulation of consumer
protection.

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Ch. 124, TEKS for Marketing Education.

(22) The student knows that The student is expected to:


advertising is the paid form of
(A) calculate the cost-effectiveness of
nonpersonal communication
media; and
about an identified sponsor's
products. (B) create an advertising campaign.

(23) The student knows that the The student is expected to:
physical environment found at a
(A) evaluate image; and
place of business should project a
positive image. (B) analyze factors involved in facilities
design, maintenance, and
improvement.

(24) The student knows that public The student is expected to:
relations and publicity can be
(A) prepare publicity materials;
used to promote a business or
organization. (B) identify activities that would encourage
positive public relations; and
(C) analyze potential impact of publicity
and offer possible strategies for dealing
with its impact.

(25) The student knows that sales The student is expected to:
promotion activities or materials
(A) identify examples of sales promotion
offer customers a direct incentive
materials; and
to buy.
(B) analyze how sales promotion materials
encourage sales.

(26) The student knows that the The student is expected to:
purchasing process occurs in a
(A) explain the process of identifying
continuous cycle.
needs;
(B) describe the process of selecting
suppliers and sources;
(C) explain the negotiation process;
(D) explain how goods and services are
ordered; and
(E) identify strategies used in evaluating
purchases.

(27) The student knows that The student is expected to:


businesses need goods and
(A) analyze the selection of goods and
services for daily operation.
services based on a business'
operational needs; and
(B) compare and contrast terms offered by
suppliers.

Page D-12 Texas Education Agency


§124.33. Marketing Management (One to Three Credits).

(28) The student knows that a buying The student is expected to:
plan identifies products to be
(A) describe and calculate merchandising-
offered for sale for a particular
related discounts;
period of time.
(B) explain vendors' terms and policies;
and
(C) calculate the final cost of a product.

(29) The student knows how managers The student is expected to:
use the selling process.
(A) use information about customers to
make management decisions; and
(B) prepare and deliver a sales
presentation.

(30) The student knows the important The student is expected to:
role each employee plays in
(A) identify employee and management
providing exceptional customer
actions as well as attitudes that result in
service.
customer satisfaction; and
(B) describe how customer service and
follow-up are major factors for success
in marketing.

(31) The student knows the The student is expected to:


management of selling activities.
(A) explain sales and financial quotas;
(B) identify types of information contained
in sales records; and
(C) demonstrate proper procedures for
maintaining sales records.

Source: The provisions of this §124.33 adopted to be effective September 1, 1998, 22 TexReg 5130.

September 1997 Original Page D-13

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