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System x3450 Type 7948 Service Guide

First Edition (May 2008)


© Copyright International Business Machine Corporation 2008. All Rights Reserved. US Government Users
Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

ii System x3450 Type 7948 Service Guide


System x3450 Type 7948 Service Guide iii
iv System x3450 Type 7948 Service Guide
Table of Contents

Safety Information ................................................................................................... xiii


Guidelines for trained service technicians .......................................................................... xiv
Inspecting for unsafe conditions ......................................................................................... xiv
Guidelines for servicing electrical equipment ...................................................................... xv
Safety statements ............................................................................................................... xvi
Chapter 1: Introduction .............................................................................................. 1
Document organization .......................................................................................................... 1
System reference information ................................................................................................ 3
Chapter 2: System features ....................................................................................... 5
Cable routing ......................................................................................................................... 8
System component identification ........................................................................................... 9
Internal components ...................................................................................................... 9
Configuration jumpers ..........................................................................................................11
Front of system ....................................................................................................................15
Standard control panel ................................................................................................15
Bezels ..........................................................................................................................16
Rear of system .....................................................................................................................16
Peripheral devices ...............................................................................................................17
Hard disk drives ...........................................................................................................17
Slimline optical drive carrier .........................................................................................17
Rack-mounted systems .......................................................................................................18
Chapter 3: Hardware installations and upgrades .................................................. 19
Before you begin ..................................................................................................................19
Tools and supplies needed ..........................................................................................19
System references .......................................................................................................19
Installation guidelines ..................................................................................................19
System reliability guidelines ........................................................................................21
Handling static-sensitive devices .................................................................................21
Installing and removing the rack handles ............................................................................22
Installing the rack handles ...........................................................................................22
Removing the rack handles .........................................................................................22
Removing and installing the front bezel ...............................................................................23
Removing the front bezel .............................................................................................23
Installing the front bezel ...............................................................................................23
Removing and installing the system cover ..........................................................................24
Removing the system cover ........................................................................................24
Installing the system cover ..........................................................................................24

System x3450 Type 7948 Service Guide v


Removing and installing the processor air duct ................................................................... 25
Removing the processor air duct ................................................................................ 25
Installing the processor air duct .................................................................................. 26
Installing and removing memory ......................................................................................... 27
Installing DIMMs .......................................................................................................... 29
Removing DIMMs ........................................................................................................ 29
Installing the processor ............................................................................................... 30
Installing the heat sink(s) ............................................................................................ 31
Removing a processor ................................................................................................ 32
Removing and installing the small air baffle ........................................................................ 33
Removing the small air baffle ...................................................................................... 33
Installing the small air baffle ........................................................................................ 33
Installing and removing a hard drive ................................................................................... 34
Installing a hard disk drive ........................................................................................... 34
Removing a hard disk drive ......................................................................................... 35
Installing or removing a slimline optical drive ...................................................................... 36
Installing a slimline optical drive .................................................................................. 37
Removing a slimline optical drive ................................................................................ 38
Filling empty system bays ................................................................................................... 39
Installing and removing the PCI riser assembly .................................................................. 39
Removing the PCI riser assembly ............................................................................... 39
Installing the PCI riser assembly ................................................................................. 40
Installing and removing a PCI add-in card .......................................................................... 41
Installing a PCI add-in card ......................................................................................... 41
Removing a PCI add-in card ....................................................................................... 41
Replacing the fan board ...................................................................................................... 42
Removing the fan board .............................................................................................. 42
Installing the fan board ................................................................................................ 42
Replacing the system board ................................................................................................ 43
Removing the system board ....................................................................................... 43
Installing the system board ......................................................................................... 45
Replacing the backup battery .............................................................................................. 46
Replacing the power supply ................................................................................................ 48
Replacing the control panel module .................................................................................... 49
Replacing a system fan ....................................................................................................... 52
Chapter 4: Server Utilities ........................................................................................55
Using the BIOS setup utility ................................................................................................. 55
Starting setup .............................................................................................................. 55
If you cannot access setup .......................................................................................... 55
Setup menus ............................................................................................................... 55
Upgrading the BIOS ............................................................................................................ 57
Preparing for the upgrade ........................................................................................... 57
Upgrading the BIOS .................................................................................................... 58

vi System x3450 Type 7948 Service Guide


Clearing the CMOS ..............................................................................................................58
Resetting the password .......................................................................................................59
Appendix A: Technical reference ............................................................................ 61
600 W single power supply input voltages ...........................................................................61
System environmental specifications ...................................................................................61
Appendix B: LED decoder ....................................................................................... 63
Appendix C: Common FRU part numbers ............................................................. 69
Appendix D: Getting help and technical assistance ............................................. 71
Before you call .....................................................................................................................71
Using the documentation .....................................................................................................71
Getting help and information from the World Wide Web .....................................................72
Software service and support ..............................................................................................72
Hardware service and support .............................................................................................72
IBM Taiwan product service ................................................................................................73
Appendix E: Notices ................................................................................................. 75
Trademarks ..........................................................................................................................76
Important notes ....................................................................................................................77
Product recycling and disposal ............................................................................................77
Battery return program .........................................................................................................79
Electronic emission notices .................................................................................................81
Federal Communications Commission (FCC) statement ............................................81
Industry Canada Class A emission compliance statement ..........................................81
Avis de conformité à la réglementation d'Industrie Canada ........................................81
Australia and New Zealand Class A statement ...........................................................81
United Kingdom telecommunications safety requirement ...........................................81
European Union EMC Directive conformance statement ............................................82
Taiwanese Class A warning statement .......................................................................82
Chinese Class A warning statement ............................................................................83
Japanese Voluntary Control Council for Interference (VCCI) statement .....................83
Korean Class A warning statement .............................................................................83

System x3450 Type 7948 Service Guide vii


viii System x3450 Type 7948 Service Guide
List of Figures

Figure 1. IBM System x3450 ..................................................................................................... 5


Figure 2. Cable Routing ............................................................................................................ 8
Figure 3. System Components.................................................................................................. 9
Figure 4. System Board Connector and Component Locations .............................................. 10
Figure 5. BIOS Select Jumper................................................................................................. 11
Figure 6. Recovery Jumpers ................................................................................................... 12
Figure 7. Light Guided Diagnostic LEDs ................................................................................. 13
Figure 8. Back Panel Connectors............................................................................................ 14
Figure 9. Standard Control Panel............................................................................................ 15
Figure 10. System Back .......................................................................................................... 16
Figure 11. Optional Peripherals............................................................................................... 17
Figure 12. Installing the Rack Handle ..................................................................................... 22
Figure 13. Removing the Rack Handle ................................................................................... 22
Figure 14. Removing the Front Bezel...................................................................................... 23
Figure 15. Installing the Front Bezel........................................................................................ 23
Figure 16. Removing the System Cover ................................................................................. 24
Figure 17. Installing the System Cover ................................................................................... 25
Figure 18. Removing the Processor Air Duct .......................................................................... 25
Figure 19. Removing the Processor 2 Air Dam (Optional - only if two processors are installed).
26
Figure 20. Installing the Processor Air Duct ............................................................................ 26
Figure 21. Installing the Initial Four DIMMs............................................................................. 27
Figure 22. Installing the Memory ............................................................................................. 29
Figure 23. Lifting the Processor Socket Handle ...................................................................... 30
Figure 24. Installing the Processor.......................................................................................... 30
Figure 25. Align Processor and Insert into Socket .................................................................. 31
Figure 26. Removing the Socket Cover .................................................................................. 31
Figure 27. Installing the Heat Sink (1U Passive Heat Sink Shown) ........................................ 32
Figure 28. Removing the Small Air Baffle ............................................................................... 33
Figure 29. Installing the Small Air Baffle ................................................................................. 34
Figure 30. Removing the Drive Blank from the Hard Drive Carrier ......................................... 35
Figure 31. Installing a Hard Drive into the Carrier ................................................................... 35
Figure 32. Removing a Hard Drive from the System............................................................... 36
Figure 33. Installing an Optical Drive into the Drive Tray ........................................................ 37
Figure 34. Installing an Optical Drive Assembly into the System ............................................ 38
Figure 35. Removing the Slimline Optical Drive Assembly from the System .......................... 38
Figure 36. Removing the Slimline Optical Drive from the Tray ............................................... 39
Figure 37. Removing PCI Riser Assembly from the System................................................... 40
Figure 38. Installing PCI Riser Assembly into the System ...................................................... 40
Figure 39. Installing a Full Height Add-In Card ....................................................................... 41
Figure 40. Removing a Full Height Add-In Card ..................................................................... 41
Figure 41. Removing the Fan Board from the System ............................................................ 42

System x3450 Type 7948 Service Guide ix


Figure 42. Installing the Fan Board into the System ............................................................... 43
Figure 43. Removing the System Board ................................................................................. 44
Figure 44. Installing the System Board ................................................................................... 45
Figure 45. Replacing the Backup Battery ............................................................................... 47
Figure 46. Removing Power Supply from the System ............................................................ 48
Figure 47. Installing Power Supply into the System................................................................ 49
Figure 48. Removing the Control Panel Module ..................................................................... 50
Figure 49. Installing Control Panel Module into the System ................................................... 51
Figure 50. Removing a Fan from the Fan Module .................................................................. 53
Figure 51. Installing a Fan into the Fan Module...................................................................... 53
Figure 52. Clear CMOS Jumper ............................................................................................. 58
Figure 53. Password Reset Jumper........................................................................................ 59
Figure 54. Diagnostic LED Placement Diagram ..................................................................... 64

x System x3450 Type 7948 Service Guide


List of Tables

Table 1. System References ..................................................................................................... 3


Table 2. IBM System x3450 Feature Summary ........................................................................ 6
Table 3. NIC LED Descriptions ...............................................................................................14
Table 4. Setup Menu Key Use ................................................................................................56
Table 5. System Environmental Specifications .......................................................................61
Table 6. POST Progress Code LED Example .........................................................................63
Table 7. Diagnostic LED POST Code Decoder .......................................................................64

System x3450 Type 7948 Service Guide xi


xii System x3450 Type 7948 Service Guide
Safety Information

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d'installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

System x3450 Type 7948 Service Guide xiii


Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Guidelines for trained service technicians


This section contains information for trained service technicians.

Inspecting for unsafe conditions


Use the information in this section to help you identify potential unsafe conditions in an
IBM® product that you are working on. Each IBM product, as it was designed and
manufactured, has required safety items to protect users and service technicians from
injury. The information in this section addresses only those items. Use good judgment to
identify potential unsafe conditions that might be caused by non-IBM alterations or
attachment of non-IBM features or options that are not addressed in this section. If you
identify an unsafe condition, you must determine how serious the hazard is and whether
you must correct the problem before you work on the product.

Consider the following conditions and the safety hazards that they present:
• Electrical hazards, especially primary power. Primary voltage on the frame can
cause serious or fatal electrical shock.
• Explosive hazards, such as a damaged CRT face or a bulging or leaking capacitor.
• Mechanical hazards, such as loose or missing hardware.
To inspect the product for potential unsafe conditions, complete the following steps:
1. Make sure that the power is off and the power cord is disconnected.
2. Make sure that the exterior cover is not damaged, loose, or broken, and observe any
sharp edges.
3. Check the power cord:

xiv System x3450 Type 7948 Service Guide


— Make sure that the third-wire ground connector is in good condition. Use a
meter to measure third-wire ground continuity for 0.1 ohm or less between the
external ground pin and the frame ground.
— Make sure that the power cord is the correct type.
— Make sure that the insulation is not frayed or worn.
4. Remove the cover.
5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of
any non-IBM alterations.
6. Check inside the server for any obvious unsafe conditions, such as metal filings,
contamination, water or other liquid, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Make sure that the power-supply cover fasteners (screws or rivets) have not been
removed or tampered with.

Guidelines for servicing electrical equipment


Observe the following guidelines when servicing electrical equipment:
• Check the area for electrical hazards such as moist floors, nongrounded power
extension cords, power surges, and missing safety grounds.
• Use only approved tools and test equipment. Some hand tools have handles that are
covered with a soft material that does not provide insulation from live electrical
currents.
• Regularly inspect and maintain your electrical hand tools for safe operational
condition. Do not use worn or broken tools or testers.
• Do not touch the reflective surface of a dental mirror to a live electrical circuit. The
surface is conductive and can cause personal injury or equipment damage if it
touches a live electrical circuit.
• Some rubber floor mats contain small conductive fibers to decrease electrostatic
discharge. Do not use this type of mat to protect yourself from electrical shock.
• Do not work alone under hazardous conditions or near equipment that has hazardous
voltages.
• Locate the emergency power-off (EPO) switch, disconnecting switch, or electrical
outlet so that you can turn off the power quickly in the event of an electrical
accident.
• Disconnect all power before you perform a mechanical inspection, work near power
supplies, or remove or install main units.
• Before you work on the equipment, disconnect the power cord. If you cannot
disconnect the power cord, have the customer power-off the wall box that supplies
power to the equipment and lock the wall box in the off position.

System x3450 Type 7948 Service Guide xv


• Never assume that power has been disconnected from a circuit. Check it to make
sure that it has been disconnected.
• If you have to work on equipment that has exposed electrical circuits, observe the
following precautions:
— Make sure that another person who is familiar with the power-off controls is
near you and is available to turn off the power if necessary.
— When you are working with powered-on electrical equipment, use only one
hand. Keep the other hand in your pocket or behind your back to avoid creating
a complete circuit that could cause an electrical shock.
— When using a tester, set the controls correctly and use the approved probe leads
and accessories for that tester.
— Stand on a suitable rubber mat to insulate you from grounds such as metal floor
strips and equipment frames.
• Use extreme care when measuring high voltages.
• To ensure proper grounding of components such as power supplies, pumps, blowers,
fans, and motor generators, do not service these components outside of their normal
operating locations.
• If an electrical accident occurs, use caution, turn off the power, and send another
person to get medical aid.

Safety statements
Important:

Each caution and danger statement in this documentation begins with a number. This
number is used to cross reference an English-language caution or danger statement with
translated versions of the caution or danger statement in the Safety Information document.

For example, if a caution statement begins with a number 1, translations for that caution
statement appear in the Safety Information document under statement 1.

Be sure to read all caution and danger statements in this documentation before performing
the instructions. Read any additional safety information that comes with your server or
optional device before you install the device.

xvi System x3450 Type 7948 Service Guide


Statement 1:

DANGER

Electrical current from power, telephone, and communication cables is


hazardous.
To avoid a shock hazard:
• Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
• Connect all power cords to a properly wired and grounded electrical
outlet.
• Connect to properly wired outlets any equipment that will be attached
to this product.
• When possible, use one hand only to connect or disconnect signal
cables.
• Never turn on any equipment when there is evidence of fire, water, or
structural damage.
• Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
• Connect and disconnect cables as described in the following table
when installing, moving, or opening covers on this product or
attached devices.

To Connect: To Disconnect:
1. Turn everything OFF. 1. Turn everything OFF.
2. First, attach all cables to devices. 2. First, remove power cords from outlet.
3. Attach signal cables to connectors. 3. Remove signal cables from connectors.
4. Attach power cords to outlet. 4. Remove all cables from devices.
5. Turn device ON.

System x3450 Type 7948 Service Guide xvii


Statement 3:

CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable parts
inside the device.
• Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser


diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.

xviii System x3450 Type 7948 Service Guide


Statement 4:

≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)

CAUTION:
Use safe practices when lifting.

Statement 5:

CAUTION:
The power control button on the device and the power switch on the power supply do
not turn off the electrical current supplied to the device. The device also might have
more than one power cord. To remove all electrical current from the device, ensure
that all power cords are disconnected from the power source.

2
1

System x3450 Type 7948 Service Guide xix


Statement 8:

CAUTION:
Never remove the cover on a power supply or any part that has the following label
attached.

Hazardous voltage, current, and energy levels are present inside any component that
has this label attached. There are no serviceable parts inside these components. If
you suspect a problem with one of these parts, contact a service technician.

Statement 10:

CAUTION:
Do not place any object weighing more than 82 kg (180 lb) on top of rack-mounted
devices.

>82 kg (180 lb)

xx System x3450 Type 7948 Service Guide


Statement 28:

CAUTION:
The battery is a lithium ion battery. To avoid possible explosion, do not burn the
battery. Exchange it only with the IBM-approved part. Recycle or discard the
battery as instructed by local regulations. In the United States, IBM has a process for
collection of this battery. For information, call 1-800-426-4333. Have the IBM part
number for the battery unit available when you call.

System x3450 Type 7948 Service Guide xxi


xxii System x3450 Type 7948 Service Guide
1 Introduction

This document is written for system technicians who are responsible for troubleshooting,
upgrading, and repairing this system. This document provides reference information,
feature information, and step by step instructions on how to add and replace components
on the system. For the latest version of this document, see http://www.ibm.com/systems/
support/.

For additional information about troubleshooting the server, see the Problem
Determination Guide on the IBM Resource CD.

Document organization
Chapter 1 provides a list of reference resources. In this chapter you will find a list of
technical documents that give additional details on the IBM System x3450, and the
location where they can be found.

Chapter 2 provides a brief overview of the system. In this chapter, you will find a list of
the system features, illustrations of the product, and product diagrams to help you identify
components and their locations.

Chapter 3 provides instructions on adding and replacing components. Use this chapter for
step-by-step instructions and diagrams for installing or replacing components such as the
fans, power supply, drives, and other components.

Chapter 4 provides instructions on using the utilities that are shipped with the board or
that may be required to update the system. This includes how to navigate through the
BIOS Setup screens, how to perform a BIOS update, and how to reset the password or
CMOS. See “System reference information” on page -3 for additional information.

The Appendix provides information about the POST code diagnostic LEDs, system
specifications, getting help, notices, product recycling and disposal program, battery
return program, and electronic emissions notices.
IBM System x3450 product contents
Your IBM System x3450 Type 7948 ships with the following items:
• System board, installed in the system
• One 600 W power supply, installed in the system
• A box of hardware components, referred to below as the "hardware box"
• PCIe* riser card assembly, installed in the system
• Optical drive tray assembly (tray and interposer board), in hardware box
• Optical drive cable, in hardware box
• Attention document, in the system product box
• Quick Start User's Guide, in the system product box
• One 32-6mm flat screw for installing the optical drive component, in the hardware
box
• Rack handles, in hardware box
• Slimline peripheral bay filler panel, in the hardware box
• Standard control panel module and cables (I/O and USB), installed in the system
• Two fixed mount drive trays and drive filler blanks, installed in the system
• System fan board and fan board I/O cable, installed in the system
• System fan assembly, including five dual-rotor fans, installed in the system
• Two SATA cables, in hardware box
• Processor air duct, installed in the system
• Blue plastic air baffle, installed in the system
• IBM Resource CD

2 System x3450 Type 7948 Service Guide


System reference information
If you need more information about this product or information about the accessories that
can be used with this system, use the following resources.

Table 1. System References

For this information or


Use this Document or Software
software

If you just received this IBM System x3450 Quick Start User's Guide
product and need to
install it Found: in the product box and available on the IBM Resource CD.

Accessories or other IBM Spares and Configuration Guide


server products
Found: available from your IBM field representative or at http://
www.ibm.com/systems/support

Hardware (peripheral Tested Hardware Operating Systems List


boards, adapter cards)
and operating systems Found at:
that have been tested with http://www.ibm.com/servers/eserver/serverproven/compat/us/
this product

For software to manage System Management Software


your IBM server
Found: available on the IBM Resource CD that ships with your
system.

For diagnostics test Diagnostics: Platform Confidence Test (PCT)


software
Found at:
http://www.ibm.com/systems/support/ and available on the IBM
Resource CD.

System x3450 Type 7948 Service Guide 3


4 System x3450 Type 7948 Service Guide
2 System features

This chapter briefly describes the main features of the system. This chapter provides
illustrations of the product, a list of the system features, and diagrams showing the
location of important components and connections on the system.

AF002374

Figure 1. IBM System x3450


Table 2 summarizes the features of the system.

Table 2. IBM System x3450 Feature Summary

Feature Description

Dimensions • 1.703 inches (43.25 mm) high


• 16.930 inches (430 mm) wide
• 27.25 inches (692 mm) deep
• 31 pounds (14.1 kg) - max chassis weight

Processor Support for up to two Multi-Core Intel® Xeon® processors 5000


sequence.

Memory Sixteen DIMM slots


• Support for stacked DDR2 667 MHz FBDIMM memory

Chipset Intel® 5400 Chipset, consisting of:


• Intel® 5400 Memory Controller Hub (MCH)
• Intel® 6321ESB I/O Controller Hub

Peripheral Interfaces External connections:


• Stacked PS/2* ports for keyboard and mouse
• RJ45 Serial B port
• Two RJ45 NIC connectors for 10/100/1000 Mb connections
• Two USB 2.0 ports
Available Internal connections:
• One DH10 Serial A header
• Serial ATA (SATA) 150 connectors
• One ATA-100 44-pin connector for optical drive support

I/O Control National Semiconductor* PC87427 controller

Video On-board ATI* ES1000 video controller with 16 MB DDR SDRAM

LAN Intel® 82563EB dual port controller for 10/100/1000 Mbit/sec


Ethernet LAN connectivity

Expansion Capabilities • One PCI Express* x16 GEN2 add-in card slot

Hard Drive Options • Two SATA drives

Peripherals • Slimline bay for IDE optical drive

Control Panel • Standard control panel

6 System x3450 Type 7948 Service Guide


Table 2. IBM System x3450 Feature Summary

Feature Description

LEDs and displays With standard control panel:


• NIC1 Activity
• NIC2 Activity
• Power / Sleep
• System Status
• System Identification
• Hard Drive Activity
Internal light guided diagnostics:
• Fan Fault
• Memory Fault
• CPU Fault
• 5VSB
• System Status
• System Identification

Power Supply One 600 W power supply

Fans • Five non-redundant, monitored and controlled system fans


• Two non-redundant fans in power supply

USB • One front panel USB 2.0 port


• Two back I/O USB 2.0 ports

System Management System Management Software

System x3450 Type 7948 Service Guide 7


Cable routing
When you add or remove components from your system, make sure your cables are routed
correctly before reinstalling the system cover. Use caution to make sure no cables or wires
are pinched and that the airflow from the fans is not blocked. Use the figures below to
determine the correct cable routing for the system.

A Power Supply H Control Panel Data


B Fan Board I Control Panel USB
C Power to Server Board (Aux. - P4) J Power to Fixed HDD
D Power to Server Board (Main - P1) K SATA Data to HDD 1
E Power to Server Board (CPU - P2) L Power to Fixed HDD
F Power to Fan Board (P3) M SATA Data to HDD 0
G Fan Power Cables N Optical Drive Data

A Server
Power Board
Supply

CPU1
C CPU2
D
Fan Module
E
F
G B

M L K J
N I H
Optical Control
Drive Panel
Module Module
Drive Bays

AF002353

Figure 2. Cable Routing

8 System x3450 Type 7948 Service Guide


System component identification
This section helps you identify the components of your system. If you are near the system,
you can also use the Quick Reference Label provided on the inside of the system cover to
assist in identifying components.

Internal components

D
E
C F
G
B

L
H
K
I

J
A

AF002186

A. Rack handles H. Fan module


B. Air baffle I. Fan board
C. Power supply J. Control panel
D. System board K. Hard drive bays; 2 (drives not included)
E. PCI card bracket (full height) L. Slimline Optical Drive Bay (drive not
included)
F. PCI add-in riser assembly M. Front bezel
G. Processor air duct

Figure 3. System Components

System x3450 Type 7948 Service Guide 9


System board connector and component
locations
A B C D E

DD

CC
BB
AA
Z
Y F
X

W G
V
U
T
S
R
H

Q I
P

O N M L KJ
AF002159

A. POST Code Diagnostic LEDs B. PCI Express* Riser Connector C. System Identification LED - Blue
(x16 Gen2)
D. Status LED - Green / Amber E. External IO Connectors F. FBDIMM Memory Sockets
G. Serial 'B' Port Configuration H. Processor 1 Socket I. Processor 2 Socket
Jumper
J. SSI 24-pin Control Panel Header K. Fan Board Connector L. CPU Power Connector
M. ATA-100 Optical Drive Connector N. Main Power Connector O. Battery
(Power+IO)
P. Power Supply Management Q. Dual Port USB 2.0 Header R. SATA0
Connector
S. SATA1 T. SATA 2 U. SATA 3
V. SATA 4 W. SATA 5 X. BMC FRU Update Jumper

Y. CMOS Clear Jumper Z. Password Clear Jumper AA. Chassis Intrusion Switch Header
BB. 3-pin IPMB Header CC. 4-pin IPMB Header DD. Serial 'A' Header

Figure 4. System Board Connector and Component Locations

10 System x3450 Type 7948 Service Guide


Configuration jumpers

BIOS Select
J3H1
1-2: Force
Lower Bank
3
2-3: Normal
Operation (Default)
3

AF002171

Jumper Name Jumper Purpose

BIOS Select If pins 1-2 are jumpered, the BIOS in the lower bank will be selected
on the next reset. These pins should be jumpered on 2-3 for normal
operation.

Figure 5. BIOS Select Jumper

System x3450 Type 7948 Service Guide 11


BMC Force
Update Mode

Disable
2 2
Password Enable
Reset 3 3
J1D2 J1D1

2
CMOS
3 Clear

J1D3
AF002170

Jumper Name Jumper Purpose

CMOS Clear If pins 2-3 are jumpered, the CMOS settings will be cleared on the
next reset. These pins should be jumpered on 1-2 for normal
operation. See “Clearing the CMOS” on page -58 for complete
CMOS clear instructions.

Password Clear If pins 2-3 are jumpered, administrator and user passwords will be
cleared on the next reset. These pins should be jumpered on 1-2
for normal operation. See “Resetting the password” on page -59 for
complete password reset instructions.

BMC Force Update Mode If pins 2-3 are jumpered, BMC Force Update Mode is enabled.
These pins should be jumpered on 1-2 for normal operation.

Figure 6. Recovery Jumpers

12 System x3450 Type 7948 Service Guide


Light guided diagnostics
The system board contains numerous LEDs providing the following functions:
• Fault LEDs help identify failed and failing components. The fault LEDs turn on
(amber) if there is a memory or processor fault.
• The System Status LED that shows the over all health of the system (green, blinking
green, blinking amber, amber).
• POST Code Diagnostic LEDs change color or state (off, green, red, amber)
according to the POST sequence.
• The ID LED helps identify the server from among several servers. The ID LED is
off by default, and blue when activated by button or software.
• The 5V-STBY LED is always illuminated (green) when AC power is applied.

A B
C

AF002160

Figure 7. Light Guided Diagnostic LEDs

A. POST Code Diagnostic LEDs E. CPU 2 Fault LED


B. ID LED F. CPU 1 Fault LED
C. Status LED G. 5VSB LED
D. Memory Fault LEDs

System x3450 Type 7948 Service Guide 13


Back panel connectors

A
G

B C D E F H
AF002161

A. Mouse B. Keyboard

C. Serial Port B (RJ45) D. NIC 1 (10/100/1000 Mb)

E. NIC 2 (10/100/1000 Mb) F. Video

G. USB Port 6 H. USB Port 5

Figure 8. Back Panel Connectors

The NIC LEDs at the right and left of each NIC provide the following information.

Table 3. NIC LED Descriptions

LED LED State Description

Left Off No network connection

Solid Amber Network connection in place

Blinking Amber Transmit/receive activity

Right Off 10 Mbps connection (if left LED is on or blinking)

Solid Amber 100 Mbps connection

Solid Green 1000 Mbps connection

14 System x3450 Type 7948 Service Guide


Front of system
Standard control panel
The diagram below shows the features of the standard control panel.

AB C D E F G

K J
AF002189

Callout Feature Function

A. NIC 2 Activity LED Continuous green light indicates a link between the system and
B. the network to which it is connected.
NIC 1 Activity LED
Blinking green light indicates network activity.
C. Power/Sleep Button Powers on/off the system.
Puts the system in an ACPI sleep state.
D. Power/Sleep LED Continuous green light indicates the system has power applied to
it.
Blinking green indicates the system is in S1 sleep state.
No light indicates the power is off / is in ACPI S4 or S5 state.
E. Hard Disk Drive Random blinking green light indicates hard disk drive activity.
Activity LED
No light indicates no hard disk drive activity.
F. System Status LED Solid green indicates normal operation.
Blinking green indicates degraded performance.
Solid amber indicates a critical or non-recoverable condition.
Blinking amber indicates a non-critical condition.
No light indicates POST is running or the system is off.
G. System Identification Solid blue indicates system identification is active.
LED
No light indicates system identification is not activated.
H. System Identification Turns on/off the system identification LED.
Button
I. Reset Button Reboots and initializes the system.
J. USB 2.0 Port Allows you to attach a USB component to the front of the chassis.
K. NMI Button Puts the server in a halt-state for diagnostic purposes.

Figure 9. Standard Control Panel

System x3450 Type 7948 Service Guide 15


Bezels
The optional front bezel provides a snap-on design that allows for maximum airflow
through the system. The bezel fits a system that has the standard control panel installed.
For instructions on installing the front bezel, see “Installing the front bezel” on page -23.

Rear of system
A B C

K J I H G F E D
AF002187

A. PS2 mouse connector G. Video connector


B. PCI card bracket (full height) H. NIC 2 connector
C. AC Power Receptacle I. NIC 1 connector
D. Management Network Interface (optional) J. RJ45 serial B port
E. USB 6 connector K. PS2 keyboard connector
F. USB 5 connector

Figure 10. System Back

16 System x3450 Type 7948 Service Guide


Peripheral devices
The system provides locations and hardware for installing hard drives and an optical
drive. The drives must be purchased separately. The following figure shows the available
options.
A B

C
AF002191

A. Slimline drive bay (drive not included)


B. Control panel
C. Hard drive bays (drives not included)

Figure 11. Optional Peripherals

Hard disk drives


The system ships with three fixed mount drive carriers. However, only the two left drive
bays can be populated with SATA hard drives. The third hard drive bay is not used in this
system configuration.

For instructions on installing hard drives, see “Installing and removing a hard drive” on
page -34.

Note: Drives can consume up to 17 watts of power each. Drives must be specified to run at a
maximum ambient temperature of 45C.

Note: For a list of supported hard drives, see the Tested Hard Drive List at http://www.ibm.com/
servers/eserver/serverproven/compat/us/.

Slimline optical drive carrier


The slimline optical drive carrier is used when installing an optional optical drive. One
slimline carrier is included with your system; the optical drive must be purchased
separately.

System x3450 Type 7948 Service Guide 17


The slimline optical drive carrier can only be inserted or removed when the system power
is turned off. Drives in the optical drive carrier are NOT hot-swappable. For installation
instructions on installing an optical drive, see “Installing or removing a slimline optical
drive” on page -36.

Rack-mounted systems
Your IBM System x3450 Type 7948 can be mounted into a rack. When installing the
chassis into a rack, install systems from the bottom of the rack to the top. In other words,
install the first system in the rack into the bottom position of the rack, the second system
in the second position from the bottom, and so on. Instructions for installing your chassis
into a rack are included in the system box along with the rack kit.

18 System x3450 Type 7948 Service Guide


3 Hardware installations and
upgrades

Before you begin


Before working with your server product, pay close attention to the “Safety Information”
on page -xiii at the beginning of this document.

Note: Whenever you service the system, you must first power down the server and unplug all
peripheral devices and the AC power cord.

Tools and supplies needed


• Phillips* (cross head) screwdrivers (#1 bit and #2 bit)
• Antistatic wrist strap and conductive foam pad (recommended)

System references
All references to left, right, front, top, and bottom assume the reader is facing the front of
the system as it would be positioned for normal operation.

Installation guidelines
Before you install optional devices, read the following information:
• Read the “Safety Information” on page -xiii. This information will help you work
safely.
• When you install your new server, take the opportunity to download and apply the
most recent firmware updates. This step will help to ensure that any known issues
are addressed and that your server is ready to function at maximum levels of
performance. To download firmware updates for your server, complete the
following steps.

Note: Changes are made periodically to the IBM Web site. Procedures for locating firmware and
documentation might vary slightly from what is described in this document.
1. Go to http://www.ibm.com/systems/support/.
2. Under Product support, click System x.
3. Under Popular links, click Software and device drivers for firmware updates.
4. Click IBM System x3450 to display the matrix of downloadable files for the
server.

For additional information about tools for updating, managing, and deploying firmware,
see the System x and xSeries Tools Center at http://publib.boulder.ibm.com/infocenter/
toolsctr/v1r0/index.jsp.

For additional information about troubleshooting the server, see the Problem
Determination Guide on the IBM Resource CD.

Before you install optional hardware devices, make sure that the server is working
correctly. Start the server, and make sure that the operating system starts, if an operating
system is installed. If the server is not working correctly see “LED decoder” on page -63
for diagnostic information.

Observe good housekeeping in the area where you are working. Place removed covers and
other parts in a safe place.

If you must start the server while the cover is removed, make sure that no one is near the
server and that no tools or other objects have been left inside the server.

Do not attempt to lift an object that you think is too heavy for you. If you have to lift a
heavy object, observe the following precautions:
— Make sure that you stand safely without slipping.
— Distribute the weight of the object equally between your feet.
— Use a slow lifting force. Never move suddenly or twist when you lift a heavy
object.
— To avoid straining the muscles in your back, lift by standing or by pushing up
with your leg muscles.
• Make sure that you have an adequate number of properly grounded electrical outlets
for the server, monitor, and other devices.
• Back up all important data before you make changes to disk drives.
• Have a small flat-blade screwdriver available.
• When you are finished working on the server, reinstall all safety shields, guards,
labels, and ground wires.
• For a list of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/.

20 System x3450 Type 7948 Service Guide


System reliability guidelines
To help ensure proper cooling and system reliability, make sure that the following
requirements are met:
• There is adequate space around the server to allow the server cooling system to work
properly. Leave approximately 50 mm (2.0 in.) of open space around the front and
rear of the server. Do not place objects in front of the fans. For proper cooling and
airflow, replace the server cover before turning on the server. Operating the server
for extended periods of time (more than 30 minutes) with the server cover removed
might damage server components.
• You have followed the cabling instructions that come with optional adapters.
• You do not operate the server with a failed fan.
• You do not operate the server without the air baffle installed. Operating the server
without the air baffle might cause the microprocessor to overheat.

Handling static-sensitive devices


Attention: Static electricity can damage the server and other electronic devices. To avoid
damage, keep static-sensitive devices in their static-protective packages until you are
ready to install them.

To reduce the possibility of damage from electrostatic discharge, observe the following
precautions:
• Limit your movement. Movement can cause static electricity to build up around you.
• The use of a grounding system is recommended. For example, wear an electrostatic-
discharge wrist strap, if one is available.
• Handle the device carefully, holding it by its edges or its frame.
• Do not touch solder joints, pins, or exposed circuitry.
• Do not leave the device where others can handle and damage it.
• While the device is still in its static-protective package, touch it to an unpainted
metal part of the server for at least 2 seconds. This drains static electricity from the
package and from your body.
• Remove the device from its package and install it directly into the server without
setting down the device. If it is necessary to set down the device, put it back into its
static-protective package. Do not place the device on the server cover or on a metal
surface.
• Take additional care when handling devices during cold weather. Heating reduces
indoor humidity and increases static electricity.

System x3450 Type 7948 Service Guide 21


Installing and removing the rack handles
The rack handles are included with the server in the accessory kit.

Installing the rack handles


Align the rack handle with the two holes on the side of the system and attach the rack
handle with the two screws.

AF000377

Figure 12. Installing the Rack Handle

Removing the rack handles


Remove the two screws holding the rack handle in place, and remove the rack handle from
the system.

AF000378

Figure 13. Removing the Rack Handle

22 System x3450 Type 7948 Service Guide


Removing and installing the front bezel
Removing the front bezel
1. Read the “Safety Information” on page -xiii and “Installation guidelines” on
page -19.
2. Turn off the system and all attached devices; then disconnect all power cords and
external cables.
3. Pull the bezel from the system.

AF002373

Figure 14. Removing the Front Bezel

Installing the front bezel


At each end of the bezel, line up the center notch on the bezel with the center guide on the
rack handles and push the bezel onto the front of the system until it clicks into place.

AF002372

Figure 15. Installing the Front Bezel

System x3450 Type 7948 Service Guide 23


Removing and installing the system cover
Removing the system cover
The system must be operated with the system cover in place to ensure proper cooling. You
will need to remove the top cover to add or replace components inside of the server.

Note: A nonskid surface or a stop behind the system may be needed to prevent the system from
sliding on your work surface.
1. Read the “Safety Information” on page -xiii and “Installation guidelines” on
page -19.
2. Turn off the system and all attached devices; then disconnect all power cords and
external cables.
3. Remove the top cover screw (see letter “A” in Figure 16).
4. Slide the cover back until it stops and lift the cover upward to remove it (see letter
“B” in Figure 16).
B

AF002371

Figure 16. Removing the System Cover

Installing the system cover


Place the cover over the system so that the side edges of the cover sit just inside the
system sidewalls.
1. Slide the cover forward until it clicks into place (see letter “A” in Figure 17).
2. Insert the screw at the center of the top cover (see letter “B” in Figure 17).

24 System x3450 Type 7948 Service Guide


A

AF002370

Figure 17. Installing the System Cover

Removing and installing the processor air duct


Always operate your system with the processor air duct in place. The air duct is required
for proper airflow within the system.

Removing the processor air duct


1. Read the “Safety Information” on page -xiii and “Installation guidelines” on
page -19.
2. Turn off the system and all attached devices; then disconnect all power cords and
external cables.
3. Lift the processor air duct from its location over the two processor sockets.

AF002362

Figure 18. Removing the Processor Air Duct

System x3450 Type 7948 Service Guide 25


Installing the processor air duct
Turn processor air duct over to reveal underside. If two processors are installed: remove
air dam by rocking it back and forth until it snaps off.

Notes: Do not remove the air dam if only one processor is installed.

AF002366

Figure 19. Removing the Processor 2 Air Dam (Optional - only if two
processors are installed)

Place the processor air duct over the processor sockets. The front edge of the air duct
should contact the fan module.

Attention: Be careful not to pinch or disengage cables that might be near or under
the air duct.

AF002363

Figure 20. Installing the Processor Air Duct

26 System x3450 Type 7948 Service Guide


Installing and removing memory
The silkscreen on the board for the DIMMs displays DIMM A1, DIMM A2, DIMM A3,
DIMM A4, DIMM B1, DIMM B2, DIMM B3, DIMM B4, DIMM C1, DIMM C2, DIMM
C3, DIMM C4, DIMM D1, DIMM D2, DIMM D3, and DIMM D4, starting from the
center of the board. See "Memory" for a discussion of the memory requirements and
options. See “System reference information” for a link to the list of tested DIMMs.

Figure 21 shows the supported DIMM configuration that is recommended because it


allows both memory branches from the MCH to operate independently and
simultaneously.

DIMM A4 DIMM D1

DIMM B1

DIMM C1
DIMM B2

DIMM B4
DIMM B3

DIMM C2

DIMM C4
DIMM C3
DIMM A3 DIMM D2
DIMM A2 DIMM D3
DIMM A1 DIMM D4

Channel A Channel B Channel C Channel D

Branch 0 Branch 1
AF002164

Figure 21. Installing the Initial Four DIMMs

Notes: The initial four DIMMs installed must be populated in the blue slots: DIMM A1, DIMM
B1, DIMM C1, and DIMM D1.

Thermal requirement note: If x4 FBDIMMs are used, and the FBDIMMs do not have
thermal sensors, you must install DIMM Blanks when installing less than 8 FBDIMMs.
DIMM Blanks can be ordered through your preferred distributor.

System x3450 Type 7948 Service Guide 27


Supported DIMM population configurations for this server board are shown in the
following table.

Supported and Validated configuration : Slot is populated

Supported but not validated configuration : Slot is populated

Slot is not populated

Branch 0 Branch 1

Channel A Channel B Channel C Channel D


Sparing
Possible
DIMM_A1

DIMM_A2

DIMM_A3

DIMM_A4

DIMM_B1

DIMM_B2

DIMM_B3

DIMM_B4

DIMM_C1

DIMM_C2

DIMM_C3

DIMM_C4

DIMM_D1

DIMM_D2

DIMM_D3

DIMM_D4
No

No

No

No

Yes (0, 1)

Yes (0,1)

Yes (0, 1)

28 System x3450 Type 7948 Service Guide


Installing DIMMs
1. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the
open position (see letter “A” in Figure 22).
2. Holding the DIMM by the edges, remove it from its anti-static package and
position the DIMM above the socket. Align the notch on the bottom edge of the
DIMM with the key in the DIMM socket. The arrow in the inset in Figure 22 is
pointing to the key in the socket (see letter “B” in Figure 22).
3. Insert the bottom edge of the DIMM into the socket (see letter “C” in Figure 22).
4. When the DIMM is inserted, push down on the top edge of the DIMM until the
retaining clips snap into place (see letter “D” in Figure 22).
5. Make sure the clips are firmly in place (see letter “E” in Figure 22).

C
E

D B
A
AF002369

Figure 22. Installing the Memory

Removing DIMMs
1. Read the “Safety Information” on page -xiii and “Installation guidelines” on
page -19.
2. Turn off the system and all attached devices; then disconnect all power cords and
external cables.
3. Gently spread the retaining clips at each end of the socket. Holding the DIMM by
the edges, lift it from the socket, and store it in an anti-static package.

System x3450 Type 7948 Service Guide 29


Installing or replacing the processor
Attention:
• Processor must be appropriate: You may damage the system board if you install a
processor that is inappropriate for your server. See “System reference information”
on page -3 for a link to the list of compatible processor(s).
• ESD and handling processors: Reduce the risk of electrostatic discharge (ESD)
damage to the processor by doing the following: (1) Touch the metal chassis before
touching the processor or system board. Keep part of your body in contact with the
metal chassis to dissipate the static charge while handling the processor. (2) Avoid
moving around unnecessarily.

Note: Changing the processor configuration requires running the FRUSDR utility afterwards to
ensure correct system operation.

Installing the processor


1. Locate the processor socket and raise the socket handle completely (see Figure 23).

TP02074

Figure 23. Lifting the Processor Socket Handle

2. Raise the CPU load plate (see Figure 24).

A B

TP02075

Figure 24. Installing the Processor

Note: Do not touch the socket pins; they are very sensitive and easily damaged.

30 System x3450 Type 7948 Service Guide


3. Line up the alignment marks on the processor and the socket (see letter “A” in
Figure 25), and insert the processor into the socket (see letter “B” in Figure 25).

A B

TP02084

Figure 25. Align Processor and Insert into Socket


4. Remove the protective socket cover (see Figure 26).

Caution: Protective socket cover needs to be removed for proper cooling of the processor; failure to
remove the cover could result in damage to the system.

Notes: 1. Make sure the alignment triangle mark and the alignment triangle cutout align
correctly.

2. Retain the protective socket cover for use when removing a processor that will not be
replaced.

B
TP02076

Figure 26. Removing the Socket Cover


5. Lower the CPU load plate and lower the socket lever completely.

Installing the heat sink(s)


The heat sink has Thermal Interface Material (TIM) located on the bottom of it.

Attention: Be careful when you handle the heat sink so that you do not contaminate the
thermal interface material.

Note: New unused heat sinks have adequate TIM on the bottom. If you are re-using a heat sink
from replacing a processor, make sure there is adequate TIM present on the heat sink to
support processor cooling.

System x3450 Type 7948 Service Guide 31


1. Set the heat sink over the processor, lining up the four captive screws with the four
posts surrounding the processor.
2. Loosely screw in the captive screws on the heat sink corners in a diagonal manner.
Do no fully tighten one screw before tightening another.
3. Gradually and equally tighten each captive screw until each is firmly tightened.

2
4
3
1

AF002386

Figure 27. Installing the Heat Sink (1U Passive Heat Sink Shown)

Removing a processor
1. Read the “Safety Information” on page -xiii and “Installation guidelines” on
page -19.
2. Turn off the system and all attached devices; then disconnect all power cords and
external cables.
3. Loosen the four captive screws on the corners of the heat sink.
4. Twist the heat sink slightly to break the seal between the heat sink and the
processor.
5. Lift the heat sink from the processor. If it does not pull up easily, twist the heat sink
again. Do not force the heat sink from the processor. Doing so could damage the
processor.
6. Lift the processor lever.
7. Raise the CPU load plate.
8. Remove the processor.

32 System x3450 Type 7948 Service Guide


Removing and installing the small air baffle
Some installation processes will require that you remove the small air baffle that is placed
behind the hard drive bays, near the front of your server. The steps below describe how to
remove and then install the small air baffle. Use these steps only when it is necessary for a
component installation process.

Always operate your system with the small air baffle in place. The small air baffle is
required for proper airflow within the system.

Removing the small air baffle


1. Read the “Safety Information” on page -xiii and “Installation guidelines” on
page -19.
2. Turn off the system and all attached devices; then disconnect all power cords and
external cables.
3. Pull up on the air baffle to remove it.

AF002364

Figure 28. Removing the Small Air Baffle

Installing the small air baffle


Lower the baffle into the system and position baffle over the two stand-off locations. Press
into place as shown in Figure 29.

System x3450 Type 7948 Service Guide 33


AF002365

Figure 29. Installing the Small Air Baffle

Installing and removing a hard drive


Attention: Fixed mount hard drives are NOT hot-swappable. Before removing or
replacing the drive, you must first take the server out of service, turn off all peripheral
devices connected to the system, turn off the system by pressing the power button, and
unplug the AC power cord from the system or wall outlet.

Up to two fixed SATA drives can be installed in the IBM System x3450.

Note: See “System reference information” on page -3 for an Internet link to a list of supported
hardware.

Note: The extraction of fixed mount hard drives can only be performed by accessing the drive
carrier latch from inside the chassis.

Installing a hard disk drive


1. Unlatch drive carrier from drive bay by pressing the latch at the end of the black
drive rail and remove the hard drive carrier from the system.

34 System x3450 Type 7948 Service Guide


2. Remove the four screws securing the drive blank in place. Save the screws; you
will use them to install the hard drive into the carrier.

AF002380

Figure 30. Removing the Drive Blank from the Hard Drive Carrier

3. Install the hard drive into the hard drive carrier using four screws (see the figure
below).

AF002381

Figure 31. Installing a Hard Drive into the Carrier

4. Install the hard drive carrier into the system until it clicks into place.

Note: All hard drive carriers must be installed in the system and populated with either a drive or
a drive blank to maintain system thermals.
5. Connect power to hard drive(s).
6. Connect SATA cables between the hard drive(s) and the system board. For more
details on cable connections, refer to the IBM System x3450 Quick Start User's
Guide found in the product box and available on the IBM Resource CD.

Removing a hard disk drive


1. Read the “Safety Information” on page -xiii and “Installation guidelines” on
page -19.

System x3450 Type 7948 Service Guide 35


2. Turn off the system and all attached devices; then disconnect all power cords and
external cables.
3. Disconnect all cables to the hard drive(s).
4. Unlatch drive carrier from drive bay by pressing the latch at the end of the black
drive rail and remove the hard drive carrier(s) from the system.
5. Remove the four screws that attach the hard drive to the carrier. Remove the drive
from the carrier and store the drive in an anti-static bag.

AF002382

Figure 32. Removing a Hard Drive from the System

6. If replacing the hard drive, install the replacement drive using the four screws you
just removed. For instructions, see “Installing a hard disk drive” on page -34.
7. If the hard drive will not be replaced, install a drive blank into the carrier using the
four screws you just removed.
8. Install the hard drive carrier into the system until it clicks into place.

Installing or removing a slimline optical drive


Attention: Slimline optical drives are NOT hot-swappable. Before removing or replacing
the drive, you must first take the server out of service, turn off all peripheral devices
connected to the system, turn off the system by pressing the power button, and unplug the
AC power cord from the system or wall outlet.

To maintain proper system cooling, the provided filler blank must be installed if you do
not install a device at this location.

36 System x3450 Type 7948 Service Guide


Installing a slimline optical drive
1. Remove the slimline drive bay filler blank, if installed.

CAUTION:
The power control button on the device and the power switch on the power supply do
not turn off the electrical current supplied to the device. The device also might have
more than one power cord. To remove all electrical current from the device, ensure
that all power cords are disconnected from the power source.

2
1

2. Obtain the optical drive, the interposer board, and the drive tray.
3. Screw the interposer board into the carrier.
4. Align the two holes on the left edge of the optical drive and interposer board with
the two metal tabs in the tray as shown in the figure below (see letter “A” in
Figure 33).
5. Slide the optical drive into interposer board (see letter “B” in Figure 33) and lower
the opposite side of the optical drive into the tray (see letter “C” in Figure 33).

TP02210

Figure 33. Installing an Optical Drive into the Drive Tray

System x3450 Type 7948 Service Guide 37


6. Insert the optical drive tray assembly into the system as shown in Figure 34.

AF000355

Figure 34. Installing an Optical Drive Assembly into the System

7. Verify that the blue release lever on the tray locks into place.
8. Obtain the cable from the hardware box and install the cable to the interposer board
and the system board.

Removing a slimline optical drive


1. Read the “Safety Information” on page -xiii and “Installation guidelines” on
page -19.
2. Turn off the system and all attached devices; then disconnect all power cords and
external cables.
3. Press the blue release lever (see letter “A” in Figure 35) to unlock the optical drive
tray and remove the slimline optical drive tray assembly from the system (see letter
“B” in Figure 35).
A

AF000384

Figure 35. Removing the Slimline Optical Drive Assembly from the System

38 System x3450 Type 7948 Service Guide


4. Press downward on the side of the tray (see letter “A” in Figure 36) and disengage
the drive from the two metal tabs on the opposite side of the tray.
5. Slide the optical drive out (see letter “B” in Figure 36) and lift up (see letter “C” in
Figure 36) to remove it from the tray.

AF000152

Figure 36. Removing the Slimline Optical Drive from the Tray

Filling empty system bays


A filler panel or drive blank must be installed into an empty drive bay. To access the drive
bays, remove the front bezel if it is installed. For instructions, see “Removing the front
bezel” on page -23. With the bezel removed, install the appropriate panel(s), blank, or
empty hard drive bay(s) as described below.
• If you do not have an optical drive installed in the slimline bay, install the slimline
filler panel.
• Install populated hard drive carriers into any remaining empty hard drive bays.

Installing and removing the PCI riser assembly


Removing the PCI riser assembly
1. Read the “Safety Information” on page -xiii and “Installation guidelines” on
page -19.
2. Turn off the system and all attached devices; then disconnect all power cords and
external cables.
3. Disconnect any cables attached to any add-in cards.
4. Grasp the riser assembly and pull up to release it from the system.

System x3450 Type 7948 Service Guide 39


AF002354

Figure 37. Removing PCI Riser Assembly from the System

Installing the PCI riser assembly


1. Lower the riser assembly into place (see letter “A” in Figure 38).
2. Align the two hooks in the riser assembly with the matching slots at the back of the
system (see letter “B” in Figure 38).

A B

AF002355

Figure 38. Installing PCI Riser Assembly into the System

3. Press down uniformly until the two hooks on the rear of the PCI riser assembly
engage the system back panel slots. The riser card will seat into the matching
socket on the system board. Ensure that the riser card is fully seated.
4. Connect any cables to add-in cards that require them. See your add-in card
documentation for information and add-in card requirements.

40 System x3450 Type 7948 Service Guide


Installing and removing a PCI add-in card
The instructions below describe how to install and remove a PCI add-in card.

Installing a PCI add-in card


1. Remove the filler panel from the add-in card slot.
2. Insert add-in card until it seats in riser card connector (see letter “A” in Figure 39).
3. Screw the add-in card in place (see letter “B” in Figure 39).

B
A

AF002367

Figure 39. Installing a Full Height Add-In Card

Note: Make sure that all empty add-in card slots have filler panels installed.

Removing a PCI add-in card


1. Read the “Safety Information” on page -xiii and “Installation guidelines” on
page -19.
2. Turn off the system and all attached devices; then disconnect all power cords and
external cables.
3. Remove the screw holding the add-in card in place (see letter “A” in Figure 40).
4. Remove the PCI add-in card from the riser card connector (see letter “B” in
Figure 40).

A
B

AF002368

Figure 40. Removing a Full Height Add-In Card

Note: Make sure that all empty add-in card slots have filler panels installed.

System x3450 Type 7948 Service Guide 41


Replacing the fan board
The instructions below describe how to replace the fan board.

Removing the fan board


1. Read the “Safety Information” on page -xiii and “Installation guidelines” on
page -19.
2. Turn off the system and all attached devices; then disconnect all power cords and
external cables.
3. Disconnect all fan cables from the fan board.
4. Disconnect the power from the fan board (see letter “A” in Figure 41).
5. Remove the screw from the fan board (see letter “B” in Figure 41).
6. Hold the fan board only by the edges. Slide the fan board to the right to release it
and lift it over the retention pins (see letter “C” in Figure 41).
7. Lift the fan board out of the system (see letter “D” in Figure 41).

A
B

C D

AF002351

Figure 41. Removing the Fan Board from the System

8. Install a replacement fan board. For instructions, see “Installing the fan board” on
page -42.

Installing the fan board


1. Lower the fan board into the system (see letter “A” in Figure 42) and position the
fan board over the retention pins as shown.
2. Slide the fan board to the left (see letter “B” in Figure 42) to lock it in place and
install the screw (see letter “C” in Figure 42).

42 System x3450 Type 7948 Service Guide


3. Connect power to the fan board power connector (see letter “D” in Figure 42).

D
C

B
A

AF002350

Figure 42. Installing the Fan Board into the System

4. Connect fan cables to the fan board.

Replacing the system board


Removing the system board
1. Read the “Safety Information” on page -xiii and “Installation guidelines” on
page -19.
2. Turn off the system and all attached devices; then disconnect all power cords and
external cables.
3. Remove CPU air duct and blue air baffle.
4. If installed, remove memory, processor heat sinks, and processors from the system
board.
5. If installed, remove the PCI riser assembly.

System x3450 Type 7948 Service Guide 43


6. If installed, disconnect all SATA cables from the system board.

CAUTION:
The power control button on the device and the power switch on the power supply do
not turn off the electrical current supplied to the device. The device also might have
more than one power cord. To remove all electrical current from the device, ensure
that all power cords are disconnected from the power source.

2
1

7. Remove the system fan assembly.


8. Disconnect all power cables coming from the power supply to the system board.
9. Remove the seven screws from the system board (see letter “A” in Figure 43) and
lift the system board from the system (see letter “B” in Figure 43).

AF002346

Figure 43. Removing the System Board

10. Install the replacement system board. For instructions, see “Installing the system
board” on page -45.

44 System x3450 Type 7948 Service Guide


Installing the system board
1. Place the system board into the system as shown in the figure below (see letter “A”
in Figure 44).
2. Attach the system board with seven screws (see letter “B” in Figure 44).

AF002347

Figure 44. Installing the System Board

3. Re-connect all power cables coming from the power supply to the system board.
4. Install the system fan assembly.
5. Re-connect all SATA cables to the system board.
6. Install the PCI riser assembly.
7. Install memory, processor heat sinks, and processors.
8. Install the CPU air duct and blue air baffle.

System x3450 Type 7948 Service Guide 45


Replacing the backup battery
The lithium battery on the system board powers the RTC for up to 10 years in the absence
of power. When the battery starts to weaken, it loses voltage, and the server settings stored
in CMOS RAM in the RTC (for example, the date and time) may be wrong. Contact your
customer service representative or dealer for a list of approved devices.

Caution: The battery is a lithium ion battery. To avoid possible explosion, do not burn the battery.
Exchange it only with the IBM-approved part. Recycle or discard the battery as instructed
by local regulations. In the United States, IBM has a process for collection of this battery.
For information, call 1-800-426-4333. Have the IBM part number for the battery unit
available when you call.

1. Read the “Safety Information” on page -xiii and “Installation guidelines” on


page -19.
2. Turn off the system and all attached devices; then disconnect all power cords and
external cables.
3. Locate the battery and insert the tip of a small flat bladed screwdriver, or an
equivalent, under the tab in the plastic retainer. Gently push down on the
screwdriver to lift the battery.
4. Remove the battery from its socket.

46 System x3450 Type 7948 Service Guide


AF002375

Figure 45. Replacing the Backup Battery

5. Dispose of the battery according to local ordinance.


6. Remove the new lithium battery from its package, and, being careful to observe the
correct polarity, insert it in the battery socket.

Note: You will need to run BIOS Setup to restore the system configuration settings to the RTC.

System x3450 Type 7948 Service Guide 47


Replacing the power supply
Caution: The power supply is not hot-swappable. Before removing or replacing the power supply,
you must first take the server out of service, turn off all peripheral devices connected to
the system, turn off the system by pressing the power button, and unplug the AC power
cord from the system or wall outlet.

CAUTION:
The power control button on the device and the power switch on the power supply do
not turn off the electrical current supplied to the device. The device also might have
more than one power cord. To remove all electrical current from the device, ensure
that all power cords are disconnected from the power source.

2
1

The power supply can be replaced if it fails or if one of the fans that is integrated into it
fails. To replace the power supply, use the following instructions.
1. Read the “Safety Information” on page -xiii and “Installation guidelines” on
page -19.
2. Turn off the system and all attached devices; then disconnect all power cords and
external cables.
3. Disconnect all power cables.
4. Lift the power supply to disengage it from the latch (see letter “A” in Figure 46)
and remove the power supply by sliding it out (see letter “B” in Figure 46).

B
A

supply, re-connect all power cables


in step 1 above, and reconnect AC power cord.
AF002358

Figure 46. Removing Power Supply from the System

48 System x3450 Type 7948 Service Guide


5. Insert the replacement power supply module (see letter “A” in Figure 47) until it
clicks into place behind the latch (see letter “B” in Figure 47). Reconnect all power
cables.

A
B

supply, re-connect all power cables


in step 1 above, and reconnect AC power cord.
AF002359

Figure 47. Installing Power Supply into the System

Replacing the control panel module


Your server must be operated with a control panel installed.

Attention: The control panel is NOT hot-swappable. Before removing or replacing the
control panel, you must first take the server out of service, turn off all peripheral devices
connected to the system, turn off the system by pressing the power button, and unplug the
AC power cord from the system or wall outlet.

CAUTION:
The power control button on the device and the power switch on the power supply do
not turn off the electrical current supplied to the device. The device also might have
more than one power cord. To remove all electrical current from the device, ensure
that all power cords are disconnected from the power source.

2
1

System x3450 Type 7948 Service Guide 49


1. Read the “Safety Information” on page -xiii and “Installation guidelines” on
page -19.
2. Turn off the system and all attached devices; then disconnect all power cords and
external cables.
3. Unplug the USB cable from the system board (see letter “A” in Figure 48).
4. Unplug the front panel cable from the system board (see letter “B” in Figure 48).
5. Remove the cables from the retaining clip on the fan board (see letter “C” in
Figure 48).
6. Press the latch at the back of the control panel (see letter “D” in Figure 48).
7. Slide the control panel out through the front of the system (see letter “E” in
Figure 48).

D
B
E

AF002344

Figure 48. Removing the Control Panel Module

50 System x3450 Type 7948 Service Guide


8. Slide the replacement control panel into the system (see letter “A” in Figure 49)
until it clicks into place.
9. Route the USB and front panel cables through the retaining clip on the fan board
(see letter “B” in Figure 49).
10. Connect the front panel cable to the connector on the system board (see letter “C”
in Figure 49).
11. Connect the USB cable to the connector on the system board (see letter “D” in
Figure 49).

C
A

AF002345

Figure 49. Installing Control Panel Module into the System

System x3450 Type 7948 Service Guide 51


Replacing a system fan
Attention: The system fans operate at extremely fast speeds; the fans are NOT hot-
swappable. Before removing or replacing a fan, you must first take the server out of
service, turn off all peripheral devices connected to the system, turn off the system by
pressing the power button, and unplug the AC power cord from the system or wall outlet.

CAUTION:
The power control button on the device and the power switch on the power supply do
not turn off the electrical current supplied to the device. The device also might have
more than one power cord. To remove all electrical current from the device, ensure
that all power cords are disconnected from the power source.

2
1

Note: The fans that are integrated into the power supply cannot be replaced separately. If one of
the fans in the power supply fails, the power supply must be replaced.

The system fans at the front of the IBM System x3450 can be individually replaced if one
of them fails. Use the steps below to replace a fan.
1. Read the “Safety Information” on page -xiii and “Installation guidelines” on
page -19.
2. Turn off the system and all attached devices; then disconnect all power cords and
external cables.
3. Disconnect the fan cable from the fan board (see letter “A” in Figure 50). Lift the
failed fan from the module (see letter “B” in Figure 50).

52 System x3450 Type 7948 Service Guide


A

AF002356

Figure 50. Removing a Fan from the Fan Module


4. Position the replacement fan so the connector on the fan is at the right and pointing
down.
5. With the fan oriented correctly, insert the fan into the fan module (see letter “A” in
Figure 51), and insert the fan cable into the matching connector on the fan board
(see letter “B” in Figure 51).

AF002357

Figure 51. Installing a Fan into the Fan Module

System x3450 Type 7948 Service Guide 53


54 System x3450 Type 7948 Service Guide
4 Server Utilities

Using the BIOS setup utility


This section describes the BIOS Setup Utility options, which is used to change server
configuration defaults. You can run BIOS Setup with or without an operating system
being present.

Starting setup
You can enter and start BIOS Setup under several conditions:
• When you turn on the server, after POST completes the memory test.
• When you have moved the CMOS jumper on the system board to the "Clear CMOS"
position (enabled).

In the two conditions listed above, during the Power On Self Test (POST), you will see
this prompt:
Press <F2> to enter SETUP

In a third condition, when CMOS/NVRAM has been corrupted, you will see other
prompts but not the <F2> prompt:
Warning: CMOS checksum invalid
Warning: CMOS time and date not set

In this condition, the BIOS will load default values for CMOS and attempt to boot.

If you cannot access setup


If you are not able to access BIOS Setup, you might need to clear the CMOS memory. For
instructions on clearing the CMOS, see "“Clearing the CMOS” on page -58".

Setup menus
Each BIOS Setup menu page contains a number of features. Except for those features that
are provided only to display automatically configured information, each feature is
associated with a value field that contains user-selectable parameters. These parameters
can be changed if the user has adequate security rights. If a value cannot be changed for
any reason, the feature's value field is inaccessible.
“Setup Menu Key Use” describes the keyboard commands you can use in the BIOS Setup
menus.

Table 4. Setup Menu Key Use

Key to Press Description

<F1> Pressing <F1> on any menu invokes the general help window.

Left and right arrows The left and right arrow keys are used to move between the major menu
pages. The keys have no affect if a submenu or pick list is displayed.

Up arrow Select Item up - The up arrow is used to select the previous value in a
menu item's option list, or a value field pick list. Pressing the <Enter> key
activates the selected item.

Down arrow Select Item down - The down arrow is used to select the next value in a
menu item's option list, or a value field pick list. Pressing the <Enter> key
activates the selected item.

<F5> or <-> Change Value - The minus key or the <F5> function key is used to
change the value of the current item to the previous value. This key
scrolls through the values in the associated pick list without displaying
the full list.

<F6> or <+> Change Value - The plus key or the <F6> function key is used to change
the value of the current menu item to the next value. This key scrolls
through the values in the associated pick list without displaying the full
list. On 106-key Japanese keyboards, the plus key has a different scan
code than the plus key on the other keyboard, but it has the same effect.

<Enter> Execute Command - The <Enter> key is used to activate submenus


when the selected feature is a submenu, or to display a pick list if a
selected feature has a value field, or to select a sub-field for multi-valued
features like time and date. If a pick list is displayed, the <Enter> key will
undo the pick list, and allow another selection in the parent menu.

<Esc> Exit - The <Esc> key provides a mechanism for backing out of any field.
This key will undo the pressing of the <Enter> key. When the <Esc> key
is pressed while editing any field or selecting features of a menu, the
parent menu is re-entered. When the <Esc> key is pressed in any
submenu, the parent menu is re-entered. When the <Esc> key is
pressed in any major menu, the exit confirmation window is displayed
and the user is asked whether changes can be discarded.

<F9> Setup Defaults - Pressing <F9> causes the following to appear:


Setup Confirmation
Load default configuration now?
[Yes] [No]
If "Yes" is selected and the <Enter> key is pressed, all Setup fields are
set to their default values. If "No" is selected and the <Enter> key is
pressed, or if the <Esc> key is pressed, the user is returned to where
they were before <F9> was pressed without affecting any existing field
values.

56 System x3450 Type 7948 Service Guide


Table 4. Setup Menu Key Use

Key to Press Description

<F10> Save and Exit - Pressing <F10> causes the following message to
appear:
Setup Confirmation
Save Configuration changes and exit now?
[Yes] [No]
If "Yes" is selected and the <Enter> key is pressed, all changes are
saved and Setup is exited. If "No" is selected and the <Enter> key is
pressed, or the <Esc> key is pressed, the user is returned to where they
were before <F10> was pressed without affecting any existing values.

Upgrading the BIOS


The upgrade utility allows you to upgrade the BIOS in flash memory. The code and data in
the upgrade file include the following:
• On-board system BIOS, including the recovery code, BIOS Setup Utility, and
strings.
• On-board video BIOS, and other option ROMs for devices embedded on the system
board.
• OEM binary area
• Microcode
• A way to change the BIOS language

Preparing for the upgrade


The steps below explain how to prepare to upgrade the BIOS, including how to record the
current BIOS settings and how to obtain the upgrade utility.

Recording the current BIOS settings


1. Boot the computer and press <F2> when you see the message:
Press <F2> Key if you want to run SETUP
2. Write down the current settings in the BIOS Setup program.

Note: Do not skip step 2. You will need these settings to configure your server at the end of the
procedure.

System x3450 Type 7948 Service Guide 57


Obtaining the upgrade
Download the BIOS image file to a temporary folder on your hard drive. See “System
reference information” on page -3 for a link to the update software.

Note: Review the instructions and release notes that are provided in the readme file distributed
with the BIOS image file before attempting a BIOS upgrade. The release notes contain
critical information regarding jumper settings, specific fixes, or other information to
complete the upgrade.

Upgrading the BIOS


Follow the instructions in the readme file that came with the BIOS upgrade. When the
update completes, remove the bootable media from which you performed the upgrade.

Attention: Do not power down the system during the BIOS update process. Doing so may
corrupt the system BIOS.

Note: You may encounter a CMOS Checksum error or other problem after reboot. If this
happens, shut down the system and boot it again. CMOS checksum errors require that you
enter Setup, check your settings, save your settings, and exit Setup.

Clearing the CMOS


If you are not able to access the BIOS setup screens, the CMOS Clear jumper will need to
be used to reset the configuration RAM.
1. Power down the system; do not disconnect the AC power.
2. Open the server.
3. Move the jumper from the normal operation position, CMOS Protect at pins 1 and
2, to the CMOS Clear Force Erase position, covering pins 2 and 3.

BMC Force
BMC
UpdateForce
Mode
Update Mode
Disable
Password
2 2 Disable
2 2 Enable
Reset
Password 3 3 Enable
Reset 3 3 J1D1
J1D2
J1D2 J1D1

2
CMOS
Clear
2 3
CMOS
J1D3 Clear
3
AF002170

Figure 52. Clear CMOS Jumper

58 System x3450 Type 7948 Service Guide


4. Wait five seconds.
5. Return the CMOS Clear jumper to the CMOS Protect location, covering pins 1 and
2.
6. Close the server chassis.
7. Power up the system.
8. The CMOS is now cleared and can be reset by going into the BIOS setup.

Resetting the password


If the user or administrator password(s) is lost or forgotten, moving the password reset
jumper into the "clear" position clears both passwords. The password reset jumper must
be restored to its original position before a new password(s) can be set.
1. Power down the system; do not disconnect the AC power.
2. Open the system.
3. Move the jumper from the normal operation position, Password Clear Protect, at
pins 1 and 2 to the Password Clear Erase position, covering pins 2 and 3.

BMC Force
Update Mode

Disable
2 2
Password Enable
Reset 3 3
J1D2 J1D1

2
CMOS
3 Clear

J1D3
AF002170

Figure 53. Password Reset Jumper

4. Wait five seconds.


5. Return the Password Reset jumper to the Password Clear Protect position, covering
pins 1 and 2.
6. Close the system.
7. Power up the system.
8. The password is now cleared and can be reset by going into BIOS setup.

System x3450 Type 7948 Service Guide 59


60 System x3450 Type 7948 Service Guide
Appendix A: Technical reference

600 W single power supply input voltages


• 100-127V at 50/60 Hz; 8.55 A max.
• 200-240V at 50/60 Hz; 4.3 A max.

System environmental specifications

Table 5. System Environmental Specifications


Temperature
Non-operating -40 ° to +70 °C.
Operating 10° C to 35° C (50° F to 90° F) with the maximum rate of change not to
exceed 10° C per hour

Humidity
Non-operating 90% relative humidity (non-condensing) at 28 °C.

Shock
Operating 2.0 g, 11 msec, 1/2 sine
Unpackaged Trapezoidal, 25 g, velocity change 136 inches/sec (40 lbs to > 80 lbs)
Packaged Non-palletized free fall at a height of 24 inches (40 lbs to > 80 lbs)

Acoustic noise Sound Pressure: 55 dBA (rack mount) in an idle state at typical office
ambient temperature. (23 +/- degrees C) Sound Power: 7.0 BA in an idle
state at typical office ambient temperature. (23 +/- 2 degrees C).

Electrostatic +/-15kV except I/O port +/-8KV, per Intel Environmental Test Specification.
discharge (ESD)
62 System x3450 Type 7948 Service Guide
Appendix B: LED decoder

During the system boot process, BIOS executes a number of platform configuration
processes, each of which is assigned a specific hex POST code number. As each
configuration routine is started, BIOS will display the given POST code to the POST
Code Diagnostic LEDs found on the back edge of the system board. To assist in
troubleshooting a system hang during the POST process, the Diagnostic LEDs can be used
to identify the last POST process to be executed.

Each POST code will be represented by a combination of colors from the four LEDs. The
LEDs are capable of displaying three colors: green, red, and amber. The POST codes are
divided into two nibbles, an upper nibble and a lower nibble. Each bit in the upper nibble
is represented by a red LED and each bit in the lower nibble is represented by a green
LED. If both bits are set in the upper and lower nibbles then both red and green LEDs are
lit, resulting in an amber color. If both bits are clear, then the LED is off.

In the below example, BIOS sends a value of ACh to the diagnostic LED decoder. The
LEDs are decoded as follows:
• red bits = 1010b = Ah
• green bits = 1100b = Ch
Since the red bits correspond to the upper nibble and the green bits correspond to the
lower nibble, the two are concatenated to be ACh.

For additional information about troubleshooting the server, see the Problem
Determination Guide on the IBM Resource CD.

Table 6. POST Progress Code LED Example


8h 4h 2h 1h

LEDs Red Green Red Green Red Green Red Green

ACh 1 1 0 1 1 0 0 0

Result Amber Green Red Off

MSB LSB
AF002177

Figure 54. Diagnostic LED Placement Diagram

Table 7. Diagnostic LED POST Code Decoder


Checkpoint Diagnostic LED Decoder Description

G=Green, R=Red, A=Amber

MSB LSB

Host Processor

0x10h OFF OFF OFF R Power-on initialization of the host processor


(bootstrap processor)

0x11h OFF OFF OFF A Host processor cache initialization (including AP)

0x12h OFF OFF G R Starting application processor initialization

0x13h OFF OFF G A SMM initialization

Chipset

0x21h OFF OFF R G Initializing a chipset component

Memory

0x22h OFF OFF A OFF Reading configuration data from memory (SPD
on DIMM)

0x23h OFF OFF A G Detecting presence of memory

0x24h OFF G R OFF Programming timing parameters in the memory


controller

0x25h OFF G R G Configuring memory parameters in the memory


controller

0x26h OFF G A OFF Optimizing memory controller settings

0x27h OFF G A G Initializing memory, such as ECC init

0x28h G OFF R OFF Testing memory

64 System x3450 Type 7948 Service Guide


Table 7. Diagnostic LED POST Code Decoder
PCI Bus

0x50h OFF R OFF R Enumerating PCI busses

0x51h OFF R OFF A Allocating resources to PCI busses

0x52h OFF R G R Hot Plug PCI controller initialization

0x53h OFF R G A Reserved for PCI bus

0x54h OFF A OFF R Reserved for PCI bus

0x55h OFF A OFF A Reserved for PCI bus

0x56h OFF A G R Reserved for PCI bus

0x57h OFF A G A Reserved for PCI bus

USB

0x58h G R OFF R Resetting USB bus

0x59h G R OFF A Reserved for USB devices

ATA / ATAPI / SATA

0x5Ah G R G R Resetting PATA / SATA bus and all devices

0x5Bh G R G A Reserved for ATA

SMBUS

0x5Ch G A OFF R Resetting SMBUS

0x5Dh G A OFF A Reserved for SMBUS

Local Console

0x70h OFF R R R Resetting the video controller (VGA)

0x71h OFF R R A Disabling the video controller (VGA)

0x72h OFF R A R Enabling the video controller (VGA)

Remote Console

0x78h G R R R Resetting the console controller

0x79h G R R A Disabling the console controller

0x7Ah G R A R Enabling the console controller

Keyboard (PS2 or USB)

0x90h R OFF OFF R Resetting the keyboard

0x91h R OFF OFF A Disabling the keyboard

0x92h R OFF G R Detecting the presence of the keyboard

0x93h R OFF G A Enabling the keyboard

System x3450 Type 7948 Service Guide 65


Table 7. Diagnostic LED POST Code Decoder
0x94h R G OFF R Clearing keyboard input buffer

0x95h R G OFF A Instructing keyboard controller to run Self Test


(PS2 only)

Mouse (PS2 or USB)

0x98h A OFF OFF R Resetting the mouse

0x99h A OFF OFF A Detecting the mouse

0x9Ah A OFF G R Detecting the presence of mouse

0x9Bh A OFF G A Enabling the mouse

Fixed Media

0xB0h R OFF R R Resetting fixed media device

0xB1h R OFF R A Disabling fixed media device

0xB2h R OFF A R Detecting presence of a fixed media device (IDE


hard drive detection, etc.)

0xB3h R OFF A A Enabling / configuring a fixed media device

Removable Media

0xB8h A OFF R R Resetting removable media device

0xB9h A OFF R A Disabling removable media device

0xBAh A OFF A R Detecting presence of a removable media device


(IDE CDROM detection, etc.)

0xBCh A G R R Enabling / configuring a removable media device

Boot Device Selection

0xD0 R R OFF R Trying boot device selection

0xD1 R R OFF A Trying boot device selection

0xD2 R R G R Trying boot device selection

0xD3 R R G A Trying boot device selection

0xD4 R A OFF R Trying boot device selection

0xD5 R A OFF A Trying boot device selection

0xD6 R A G R Trying boot device selection

0xD7 R A G A Trying boot device selection

0xD8 A R OFF R Trying boot device selection

0xD9 A R OFF A Trying boot device selection

0XDA A R G R Trying boot device selection

0xDB A R G A Trying boot device selection

66 System x3450 Type 7948 Service Guide


Table 7. Diagnostic LED POST Code Decoder
0xDC A A OFF R Trying boot device selection

0xDE A A G R Trying boot device selection

0xDF A A G A Trying boot device selection

Pre-EFI Initialization (PEI) Core

0xE0h R R R OFF Started dispatching early initialization modules


(PEIM)

0xE2h R R A OFF Initial memory found, configured, and installed


correctly

0xE1h R R R G Reserved for initialization module use (PEIM)

0xE3h R R A G Reserved for initialization module use (PEIM)

Driver Execution Environment (DXE) Core

0xE4h R A R OFF Entered EFI driver execution phase (DXE)

0xE5h R A R G Started dispatching drivers

0xE6h R A A OFF Started connecting drivers

DXE Drivers

0xE7h R A A G Waiting for user input

0xE8h A R R OFF Checking password

0xE9h A R R G Entering BIOS setup

0xEAh A R A OFF Flash Update

0xEEh A A A OFF Calling Int 19. One beep unless silent boot is
enabled.

0xEFh A A A G Unrecoverable boot failure / S3 resume failure

Runtime Phase / EFI Operating System Boot

0xF4h R A R R Entering Sleep state

0xF5h R A R A Exiting Sleep state

0xF8h A R R R Operating system has requested EFI to close


boot services (ExitBootServices ( ) has been
called)

0xF9h A R R A Operating system has switched to virtual


address mode (SetVirtualAddressMap ( ) has
been called)

0xFAh A R A R Operating system has requested the system to


reset (ResetSystem () has been called)

Pre-EFI Initialization Module (PEIM) / Recovery

0x30h OFF OFF R R Crisis recovery has been initiated because of a


user request

System x3450 Type 7948 Service Guide 67


Table 7. Diagnostic LED POST Code Decoder
0x31h OFF OFF R A Crisis recovery has been initiated by software
(corrupt flash)

0x34h OFF G R R Loading crisis recovery capsule

0x35h OFF G R A Handing off control to the crisis recovery capsule

0x3Fh G G A A Unable to complete crisis recovery.

68 System x3450 Type 7948 Service Guide


Appendix C: Common FRU part
numbers

46C7141 Motherboard

46C7129 CD-ROM Mounting Kit

46C7130 Fan Board

46C7131 PCI Riser

46C7132 Front Panel Tray Assembly

46C7133 Power Supply

46C7134 Fan

46C7135 Front Panel/Fan Cable Kit

46C7136 IDE/SATA Cable Kit

46C7137 Rack Handle Set

46C7138 Hard Drive Tray

46C7139 Plastic Baffle/Duct/Fan Bracket

46C7142 Chassis w/ Top Cover

46C7140 Top Cover w/ Labels and Screw

46C7143 Front Bezel

46C7144 Rail Kit

33F8354 Battery, 3V
70 System x3450 Type 7948 Service Guide
Appendix D: Getting help and technical
assistance

If you need help, service, or technical assistance or just want more information about IBM
products, you will find a wide variety of sources available from IBM to assist you. This
section contains information about where to go for additional information about IBM and
IBM products, what to do if you experience a problem with your system, and whom to call
for service, if it is necessary.

Before you call


Before you call, make sure that you have taken these steps to try to solve the problem
yourself:
• Check all cables to make sure that they are connected.
• Check the power switches to make sure that the system and any optional devices are
turned on.
• Use the troubleshooting information in this Service Guide, and use the diagnostic
tools that come with your system.
• Go to the IBM support Web site at http://www.ibm.com/systems/support/ to check
for technical information, hints, tips, and new device drivers or to submit a request
for information.

You can solve many problems without outside assistance by following the troubleshooting
procedures that IBM provides in the online help or in the documentation that is provided
with your IBM product. The documentation that comes with IBM systems also describes
the diagnostic tests that you can perform. Most systems, operating systems, and programs
come with documentation that contains troubleshooting procedures and explanations of
error messages and error codes. If you suspect a software problem, see the documentation
for the operating system or program.

Using the documentation


Information about your IBM system and preinstalled software, if any, or optional device is
available in the documentation that comes with the product. That documentation can
include printed documents, online documents, readme files, and help files. See the
troubleshooting information in your system documentation for instructions for using the
diagnostic programs. The troubleshooting information or the diagnostic programs might
tell you that you need additional or updated device drivers or other software. IBM
maintains pages on the World Wide Web where you can get the latest technical
information and download device drivers and updates. To access these pages, go to http://
www.ibm.com/systems/support/ and follow the instructions. Also, some documents are
available through the IBM Publications Center at http://www.ibm.com/shop/publications/
order/.

Getting help and information from the World


Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about IBM
systems, optional devices, services, and support. The address for IBM System x and
xSeries information is http://www.ibm.com/systems/x/. The address for IBM BladeCenter
information is http://www.ibm.com/systems/bladecenter/. The address for IBM
IntelliStation information is http://www.ibm.com/intellistation/.

You can find service information for IBM systems and optional devices at http://
www.ibm.com/systems/support/.

Software service and support


Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with System x and xSeries servers, BladeCenter
products, IntelliStation workstations, and appliances. For information about which
products are supported by Support Line in your country or region, see http://
www.ibm.com/services/sl/products/.

For more information about Support Line and other IBM services, see http://
www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for support telephone
numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

Hardware service and support


You can receive hardware service through IBM Services or through your IBM reseller, if
your reseller is authorized by IBM to provide warranty service. See http://www.ibm.com/
planetwide/ for support telephone numbers, or in the U.S. and Canada, call 1-800-IBM-
SERV (1-800-426-7378).

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a
week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6
p.m.

72 System x3450 Type 7948 Service Guide


IBM Taiwan product service

IBM Taiwan product service contact information:

IBM Taiwan Corporation

3F, No 7, Song Ren Rd.

Taipei, Taiwan

Telephone: 0800-016-888

System x3450 Type 7948 Service Guide 73


74 System x3450 Type 7948 Service Guide
Appendix E: Notices

This information was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document in other
countries. Consult your local IBM representative for information on the products and
services currently available in your area. Any reference to an IBM product, program, or
service is not intended to state or imply that only that IBM product, program, or service
may be used. Any functionally equivalent product, program, or service that does not
infringe any IBM intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any non-IBM product, program, or
service.

IBM may have patents or pending patent applications covering subject matter described in
this document. The furnishing of this document does not give you any license to these
patents. You can send license inquiries, in writing, to:

IBM Director of Licensing


IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS


PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes


are periodically made to the information herein; these changes will be incorporated in new
editions of the publication. IBM may make improvements and/or changes in the
product(s) and/or the program(s) described in this publication at any time without notice.

Any references in this information to non-IBM Web sites are provided for convenience
only and do not in any manner serve as an endorsement of those Web sites. The materials
at those Web sites are not part of the materials for this IBM product, and use of those Web
sites is at your own risk.

IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Trademarks
The following terms are trademarks of International Business Machines Corporation in
the United States, other countries, or both:

IBM FlashCopy TechConnect


IBM (logo) i5/OS Tivoli
Active Memory IntelliStation Tivoli Enterprise
Active PCI NetBAY Update Connector
Active PCI-X Netfinity Wake on LAN
AIX PowerExecutive XA-32
Alert on LAN Predictive Failure XA-64
Analysis
BladeCenter ServeRAID X-Architecture
Chipkill ServerGuide XpandOnDemand
e-business logo ServerProven xSeries
eserver (logo) System x

Intel, Intel Xeon, Itanium, and Pentium are trademarks or registered trademarks of Intel
Corporation or its subsidiaries in the United States and other countries.

Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the


United States, other countries, or both.

Adobe and PostScript are either registered trademarks or trademarks of Adobe Systems
Incorporated in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other
countries.

Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the
United States, other countries, or both.

Adaptec and HostRAID are trademarks of Adaptec, Inc., in the United States, other
countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or
both.

Red Hat, the Red Hat “Shadow Man” logo, and all Red Hat-based trademarks and logos
are trademarks or registered trademarks of Red Hat, Inc., in the United States and other
countries.

Other company, product, or service names may be trademarks or service marks of others.

76 System x3450 Type 7948 Service Guide


Important notes
Processor speed indicates the internal clock speed of the microprocessor; other factors
also affect application performance.

CD or DVD drive speed is the variable read rate. Actual speeds vary and are often less
than the possible maximum.

When referring to processor storage, real and virtual storage, or channel volume, KB
stands for 1024 bytes, MB stands for 1 048 576 bytes, and GB stands for 1 073 741 824
bytes.

When referring to hard disk drive capacity or communications volume, MB stands for 1
000 000 bytes, and GB stands for 1 000 000 000 bytes. Total user-accessible capacity can
vary depending on operating environments.

Maximum internal hard disk drive capacities assume the replacement of any standard hard
disk drives and population of all hard disk drive bays with the largest currently supported
drives that are available from IBM.

Maximum memory might require replacement of the standard memory with an optional
memory module.

IBM makes no representation or warranties regarding non-IBM products and services that
are ServerProven, including but not limited to the implied warranties of merchantability
and fitness for a particular purpose. These products are offered and warranted solely by
third parties.

IBM makes no representations or warranties with respect to non-IBM products. Support


(if any) for the non-IBM products is provided by the third party, not IBM.

Some software might differ from its retail version (if available) and might not include user
manuals or all program functionality.

Product recycling and disposal


This unit must be recycled or discarded according to applicable local and national
regulations. IBM encourages owners of information technology (IT) equipment to
responsibly recycle their equipment when it is no longer needed. IBM offers a variety of
product return programs and services in several countries to assist equipment owners in
recycling their IT products. Information on IBM product recycling offerings can be found
on IBM's Internet site at http://www.ibm.com/ibm/environment/products/index.shtml.

Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa


nacional o local aplicable. IBM recomienda a los propietarios de equipos de tecnología de
la información (TI) que reciclen responsablemente sus equipos cuando éstos ya no les
sean útiles. IBM dispone de una serie de programas y servicios de devolución de
productos en varios países, a fin de ayudar a los propietarios de equipos a reciclar sus

System x3450 Type 7948 Service Guide 77


productos de TI. Se puede encontrar información sobre las ofertas de reciclado de
productos de IBM en el sitio web de IBM http://www.ibm.com/ibm/environment/
products/index.shtml.

Notice: This mark applies only to countries within the European Union (EU) and Norway.

This appliance is labeled in accordance with European Directive 2002/96/EC concerning


waste electrical and electronic equipment (WEEE). The Directive determines the
framework for the return and recycling of used appliances as applicable throughout the
European Union. This label is applied to various products to indicate that the product is
not to be thrown away, but rather reclaimed upon end of life per this Directive.

Remarque : Cette marque s’applique uniquement aux pays de l’Union Européenne et à la


Norvège.

L’etiquette du système respecte la Directive européenne 2002/96/EC en matière de


Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les
dispositions de retour et de recyclage applicables aux systèmes utilisés à travers l’Union
européenne. Conformément à la directive, ladite étiquette précise que le produit sur lequel
elle est apposée ne doit pas être jeté mais être récupéré en fin de vie.

In accordance with the European WEEE Directive, electrical and electronic equipment
(EEE) is to be collected separately and to be reused, recycled, or recovered at end of life.
Users of EEE with the WEEE marking per Annex IV of the WEEE Directive, as shown
above, must not dispose of end of life EEE as unsorted municipal waste, but use the
collection framework available to customers for the return, recycling, and recovery of
WEEE. Customer participation is important to minimize any potential effects of EEE on
the environment and human health due to the potential presence of hazardous substances
in EEE. For proper collection and treatment, contact your local IBM representative.

78 System x3450 Type 7948 Service Guide


Battery return program
This product may contain a sealed lead acid, nickel cadmium, nickel metal hydride,
lithium, or lithium ion battery. Consult your user manual or service manual for specific
battery information. The battery must be recycled or disposed of properly. Recycling
facilities may not be available in your area. For information on disposal of batteries
outside the United States, go to http://www.ibm.com/ibm/environment/products/
index.shtml or contact your local waste disposal facility.

In the United States, IBM has established a return process for reuse, recycling, or proper
disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery
packs from IBM equipment. For information on proper disposal of these batteries, contact
IBM at 1-800-426-4333. Have the IBM part number listed on the battery available prior to
your call.

For Taiwan: Please recycle batteries.

For the European Union:

Notice: This mark applies only to countries within the European Union (EU).

Batteries or packaging for batteries are labeled in accordance with European Directive
2006/66/EC concerning batteries and accumulators and waste batteries and accumulators.
The Directive determines the framework for the return and recycling of used batteries and
accumulators as applicable throughout the European Union. This label is applied to
various batteries to indicate that the battery is not to be thrown away, but rather reclaimed
upon end of life per this Directive.

Les batteries ou emballages pour batteries sont étiquetés conformément aux directives
européennes 2006/66/EC, norme relative aux batteries et accumulateurs en usage et aux
batteries et accumulateurs usés. Les directives déterminent la marche à suivre en vigueur
dans l’Union Européenne pour le retour et le recyclage des batteries et accumulateurs
usés. Cette étiquette est appliquée sur diverses batteries pour indiquer que la batterie ne
doit pas être mise au rebut mais plutôt récupérée en fin de cycle de vie selon cette norme.

System x3450 Type 7948 Service Guide 79


In accordance with the European Directive 2006/66/EC, batteries and accumulators are
labeled to indicate that they are to be collected separately and recycled at end of life. The
label on the battery may also include a chemical symbol for the metal concerned in the
battery (Pb for lead, Hg for mercury, and Cd for cadmium). Users of batteries and
accumulators must not dispose of batteries and accumulators as unsorted municipal waste,
but use the collection framework available to customers for the return, recycling, and
treatment of batteries and accumulators. Customer participation is important to minimize
any potential effects of batteries and accumulators on the environment and human health
due to the potential presence of hazardous substances. For proper collection and
treatment, contact your local IBM representative.

For California:

Perchlorate material – special handling may apply. See http://www.dtsc.ca.gov/


hazardouswaste/perchlorate/.

The foregoing notice is provided in accordance with California Code of Regulations Title
22, Division 4.5 Chapter 33. Best Management Practices for Perchlorate Materials. This
product/part may include a lithium manganese dioxide battery which contains a
perchlorate substance.

80 System x3450 Type 7948 Service Guide


Electronic emission notices
Federal Communications Commission (FCC) statement
Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC
emission limits. IBM is not responsible for any radio or television interference caused by
using other than recommended cables and connectors or by unauthorized changes or
modifications to this equipment. Unauthorized changes or modifications could void the
user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.

Industry Canada Class A emission compliance statement


This Class A digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d'Industrie Canada


Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Australia and New Zealand Class A statement


Attention: This is a Class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate measures.

United Kingdom telecommunications safety requirement


Notice to Customers

This apparatus is approved under approval number NS/G/1234/J/100003 for indirect


connection to public telecommunication systems in the United Kingdom.

System x3450 Type 7948 Service Guide 81


European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council Directive
2004/108/EC on the approximation of the laws of the Member States relating to
electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy
the protection requirements resulting from a nonrecommended modification of the
product, including the fitting of non-IBM option cards.

This product has been tested and found to comply with the limits for Class A Information
Technology Equipment according to CISPR 22/European Standard EN 55022. The limits
for Class A equipment were derived for commercial and industrial environments to
provide reasonable protection against interference with licensed communication
equipment.

Attention: This is a Class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate measures.

European Community contact:

IBM Technical Regulations


Pascalstr. 100, Stuttgart, Germany 70569
Telephone: 0049 (0)711 785 1176
Fax: 0049 (0)711 785 1283
E-mail: tjahn@de.ibm.com

Taiwanese Class A warning statement

82 System x3450 Type 7948 Service Guide


Chinese Class A warning statement

Japanese Voluntary Control Council for Interference (VCCI)


statement

Korean Class A warning statement

System x3450 Type 7948 Service Guide 83


Document Order Number: 44W2430

84 System x3450 Type 7948 Service Guide

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