Académique Documents
Professionnel Documents
Culture Documents
2
Agenda – Day 1
3
Agenda – Day 2
4
Workshop Site Information
5
Instructor and Workshop Participants
6
Oracle Platform Technology Solutions
BI and EPM Team Mission
7
Programmatic Investment for Partnership Success
OBI EE+
Engagements
Repeatable Incremental
Solutions BI Factory
• Baseline Platform Reference • POC Sandbox
– e.g. Integration, LOB, etc. • OBI EE+ Demonstration
• Industry specific • Early Adoption Engagements
exploitations of platform to Insure Success
8
PTS OBI Workshops Available / Planned
SI Partner Technical Training
9
<Insert Picture Here>
10
Setting up Lab Environment
• Pre-requisites
• 2 GB Memory
• 22 GB Free HDD space
• VMware installed (Player, Server or Workstation)
• Lab 0.1 Lab Environment and Installations – Main Steps
• Copy Virtual Machine (VM) files to hard drive:
– BIApps_Student_VM.part01.exe
– BIApps_Student_VM.part02.rar
– BIApps_Student_VM.part03.rar
– BIApps_Student_VM.part04.rar
• Uncompress VM: run BIApps_Student_VM.part01.exe
• Open VM in VMware Player, Server or Workstation
• Login to VM: oracle/oracle
• Duration: 1.5 Hours
11
Lab Environment Features
• Contains:
• Oracle 10g Database Release 2 Enterprise Edition
• Oracle BI EE 10.1.3.3.3
• Oracle BI Applications 7.9.5
• Informatica PowerCenter 8.1.1 SP4
12
Lab Environment Features
13
Oracle 10g Release 2 Enterprise Edition
• Lives at:
/home/oracle/oracle/product/10.2.0/db_1/bin
• Useful tools
• DB Console (Oracle Enterprise Manager in a Web Browser)
• The ever reliable SQL*Plus
14
Oracle BI EE 10.1.3.3.3 and Oracle BI
Applications 7.9.5
• BI EE Lives at:
• /biapps/OracleBI and /biapps/OracleBIData
15
Informatica PowerCenter 8.1.1 SP4
• Lives at:
• /biapps/Informatica
• In this version of Informatica PowerCenter the
Repository Server and Informatica Server have been
integrated into a single Informatica Service that runs two
subordinate services:
• Informatica Repository Service: This component manages the
access and update to the Repository content
• Informatica Integration Service: This component coordinates the
execution of workflows and related programmatic components
• The Administration Console runs under Tomcat and lives at:
/biapps/Informatica/PowerCenter8.1.1/server/tomcat/bin
16
What is not on the VM
17
<Insert Picture Here>
Presentation:
Oracle BI Applications Overview
18
What Gartner is Saying
“Through 2009 there will be a swing
toward buying pre-packaged analytic
applications… (0.7 probability)”
Source: “Business Intelligence Scenario: Pervasive BI,” Gartner Symposium ITxpo 2006
19
Oracle is the Worldwide Leader
Oracle #1 in DW Tools
Data Warehousing - IDC
20
BI Approaches: Tools
These steps These steps
These steps
require significant typically take a long
Tools & Build Approach require different
resources with time to perfect as
types of BI and specialized skills / knowledge of best
DW technology expertise practices is learned
21
BI Approaches: Tools vs Applications
Tools & Build Approach Prebuilt BI Applications Approach
Oracle Oracle
Siebel Siebel
Custom Built DW
SAP SAP Prebuilt DW
Custom Prebuilt
ETL ETL
Other Other
Sources Sources
22
Oracle BI Applications
Multi-source Analytic Apps Built on BI Suite EE
Proactive
Interactive Reporting & Ad-hoc Detection Disconnected MS Office Web
Dashboards Publishing Analysis and Alerts Analytics Plug-in Services
Oracle BI Applications
23
Oracle BI Applications
Multi-Source Analytics with Single Architecture
Up-sell / Service Rep Loyalty and Backlog Inventory P&L Analysis Workforce
Cross-sell Effectiveness Attrition Analysis Availability Profile
Cycle Time Service Cost Market Basket Fulfillment Employee Expense Turnover
Analysis Analysis Analysis Status Expenses Management Trends
Lead Service Campaign ROI Customer BOM Analysis Cash Flow Return on
Conversion Trends Receivables Analysis Human Capital
Other Operational
Prebuilt adapters: & Analytic Sources
• Presentation Layer
• Logical Business
Model
• Physical Sources
2 Pre-built ETL to extract data from hundreds 4 A “best practice” library of over 360
of operational tables and load it into the pre-built metrics, Intelligent Dashboards,
DW, sourced from Oracle EBS, PeopleSoft 200+ Reports and alerts for CFO, Finance
Enterprise, SAP R/3, and other sources. Controller, Financial Analyst, AR/AP
Managers and Executives
25
Speeds Time To Value and Lowers TCO
Oracle BI Applications
Training / Roll-out
26
Rapid Deployments
Oracle BI Applications
6 weeks
6 weeks
9 weeks
10 weeks
12 weeks
3 months
3½ months
100 days
27
Oracle BI Apps 7.9.x
7.9.5 Now Available*
• Unified multi-source data model
• Enhanced user experience
• Data Warehouse Administration Console
• Expanded deployment options
• Support for Siebel CRM 6.x, 7.5.x, 7.7.x, 7.8.x, 8.0.x and 8.1*
• Support for Oracle EBS 11i8, 11i9, 11i10 and R12
• Support for PSFT 8.4 (Financials only), 8.8, 8.9* and 9.0*
• Support DB2 V8 on z/OS as both source and target database
• Support Teradata V2R6 as target database
• Support for Informatica 8.1*
• Enhanced security options
• PeopleSoft data security (enhanced)
• Oracle EBS data security (enhanced)
• Full localization
• Translation to 28 languages
28
Oracle BI Apps Roadmap
Oracle BI Applications
7.9
Unified enterprise data model
Oracle BI Applications
7.9.4
Certify Oracle EBS R12
Enhanced DAC Oracle BI Applications
Leverages OBI EE 10gR3 7.9.5
Translation to 15 languages Certify PSFT 8.9&9.0 / SEBL 8.1
Oracle BI Applications
7.9.1
Certify SEBL 8.0 adapter
Informatica 8.1 support
Oracle BI Applications
7.9.x
New Application Content
Oracle BI Applications
7.9.2
Profitability Analytics for OFSA
Oracle BI Applications
11gR2
Next Generation BI Apps
Oracle BI Applications
7.9.3
Certify PSFT Financials 8.4 / 8.8
Certify Additional Adapters
New Application Content
and PSFT HR 8.8 Oracle BI Apps for
FSPA Enhancements Fusion Applications
"This information is not a commitment to deliver any material, code, or functionality. The development, release, and timing of any features or functionality 29
described remains at the sole discretion of Oracle"
Statement of Direction (1 of 2)
"This information is not a commitment to deliver any material, code, or functionality. The development, release, and timing of any features or functionality 30
described remains at the sole discretion of Oracle"
Statement of Direction (2 of 2)
"This information is not a commitment to deliver any material, code, or functionality. The development, release, and timing of any features or functionality 31
described remains at the sole discretion of Oracle"
Oracle BI Applications
ETL Adapter Support Summary
Operational Application (e.g. PeopleSoft HR) Supported
Human Supply Order Procurement
CRM Financials
Resources Chain Management & Spend
Not
EBS 12
Supported
EBS 11.5.10
EBS 11.5.9
Currently
EBS 11.5.8 shipping
PSFT 9.0 OBIA 7.9.5
PSFT 8.9
PSFT 8.8 ** SAP 4.6c
PSFT 8.4
supported in
OBIA 7.8.4
SAP 4.6c ** ** ** **
Universal
Siebel 8.1
Siebel 8.0
Siebel 7.8
Siebel 7.7 Not Applicable
Siebel 7.5
Siebel 6.3
"This information is not a commitment to deliver any material, code, or functionality. The development, release, and timing of any features or functionality 32
described remains at the sole discretion of Oracle"
Oracle BI Applications for Oracle eBusiness Suite
33
Oracle BI Applications for Oracle eBusiness Suite
34
Oracle BI Applications for Oracle Financial Services
Applications (OFSA)
35
Oracle BI Applications for PeopleSoft Enterprise
PeopleSoft Enterprise
Oracle BI Application
module
General Ledger & Profitability Analytics Financials (GL, Payables,
Payables Analytics Receivables)
Receivables Analytics
Human Resources Operations & Human Resources
Compliance Analytics
36
Oracle BI Applications for SAP R/3 Applications
* Support for version 4.6c is with the Oracle BI Applications version 7.8.4
37
Oracle BI Applications for SAP R/3 Applications
* Support for version 4.6c is with the Oracle BI Applications version 7.8.4
38
Oracle BI Applications for Siebel CRM Applications
39
Oracle BI Applications for Siebel CRM Applications
40
Oracle BI Applications with Universal Adapters
Oracle BI Application
All BI Applications now have Universal Adapter support,
including CRM, which was previously unsupported
41
Architecture
42
Oracle BI Applications Architecture
Role Based Dashboards
Analytic Workflow
Oracle BI
Dashboards by Role Presentation Guided Navigation
Services
Reports, Analysis / Analytic
Security / Visibility
Workflows Alerts & Proactive Delivery
Administration
Metadata
Oracle BI Calculations and Metrics Definition
Logical Model / Subject Areas
Server Visibility & Personalization
Physical Map Dynamic SQL Generation
Data Warehouse /
Data Model Abstracted Data Model
Direct Conformed Dimensions
Access to Load Process
Heterogeneous Database support
DAC
Source
Data Staging Area ETL Database specific indexing
Extraction Process
Highly Parallel
Multistage and Customizable
Deployment Modularity
• Siebel
Metrics / KPIs
Metadata
• SAP
Oracle BI
Logical Model / Subject Areas
Server • Out of the box Business Adapters that
Physical Map support for Oracle, PeopleSoft, Siebel,
and SAP applications
Data Warehouse /
Data Model • Universal Adapters to support other
Direct
Access to Load Process source systems
DAC
Source
Data Staging Area ETL
• JD Edwards
Extraction Process
• Legacy
• IVR, CTI, ACD
Mapplet output to
Oracle EBS PO Source Source Expression
Extract Mapping
Tables Qualifier Transformation
45
ETL Overview
• Three approaches to accessing / loading
source data
Oracle BI
Dashboards by Role Presentation
• Batch ETL (Full or Incremental)
Services • Micro ETL or Trickle Feed ETL
Reports, Analysis / Analytic
Workflows
• Direct access to source data from Oracle BI
Server
Administration
Metadata
Oracle BI • Provides isolation, modularity and extensibility
Logical Model / Subject Areas
Server • Ability to support source systems version
changes quickly
Physical Map
• Ability to extend with additional adapters
Data Warehouse / • Slowly changing dimensions support
Data Model • Architected for performance
Direct
Load Process
• All mappings architected with incremental
Access to extractions
DAC
Source
Data Staging Area ETL • Highly optimized and concurrent loads
• Bulk Loader enabled for all databases
Extraction Process
• Data Warehouse Administration Console
(DAC)
• Application Administration, Execution and
Monitoring
Oracle SAP R/3 Siebel PSFT EDW
Other
Federated Data Sources 46
Data Extraction and Load Process
Oracle
Business Analytics
Warehouse (OBAW)
(OBAW)
Source Dependent Extract (SDE)
Load
Source-specific and Universal
Business Adapters Source Independent Layer
Expose simplified business
entities from complex source
systems Staging Tables
Converts source-specific data to
universal staging table format
Lightweight and designed for Source Dependent Extract
Extract
performance, parallelism
Power Power
Extensible Connect Connect
SQL
SQL
SQL
ABAP
SQL
App Layer
App Layer
Siebel
Oracle Other
OLTP
PeopleSoft SAP
47
Example of ETL Adapter…Contd.
Source Dependent Extract (SDE) mappings
for Purchase Order Lines Fact
• Allows to keep all source specific logic in the extract layer
• Allows to keep data extracts separate from data loads
Oracle EBS
Business Analytics
Warehouse
Source Independent Layer (SIL)
Load
Encapsulates warehouse load
logic Source Independent Layer
Handles:
Slowly changing dimensions
Staging Tables
Key lookup resolution /
surrogate key generation
Insert/update strategic
Source Dependent Extract
Extract
Currency conversion
Power Power
Connect Connect
Data consolidation SQL
SQL
SQL
ABAP
SQL
Uses Bulk Loaders on all db
platforms
App Layer
App Layer
Siebel
Oracle Other
OLTP
PeopleSoft SAP
49
Example of ETL Adapter…Contd.
Source Independent Load (SIL) mapping for
Purchase Order Lines Fact
• Common for all sources (Oracle EBS, PeopleSoft, SAP and Universal)
• Provides the ability to deliver new adapters quickly
• Helps customers to add new legacy sources easily with minimum efforts
50
Data Warehouse Administration Console (DAC)
Strong Competitive Differentiator
51
Physical Data Model Overview
Oracle BI
Dashboards by Role Presentation
Services
Reports, Analysis / Analytic
Workflows
Administration
Metrics / KPIs
Metadata
Oracle BI
Logical Model / Subject Areas
Server • Integrated enterprise-wide data
Physical Map warehouse built with conformed
dimensions
Data Warehouse /
Data Model • Allows modular deployment
Direct
Load Process
• Lowest grain of Information
Access to
Prebuilt Aggregates to support
DAC
Source •
Data Staging Area ETL
navigation from Summary to
Extraction Process details
• Tracks historical changes
• Implemented and optimized for
Oracle, SQL Server, IBM
Oracle SAP R/3 Siebel PSFT EDW
Other
UDB/390, Teradata
Federated Data Sources 52
Oracle BI Apps: Selected Key Entities
Unified multi-source data model
Sales Call Conformed
ConformedDimensions
Sales CallCenter
Center Dimensions
Opportunities ACD Customer
Opportunities
Quotes ACDEvents
Events Customer
Quotes Rep Activities
Rep Activities
Products
Products
Pipeline Contact-Rep Suppliers
Pipeline Contact-RepSnapshot
Snapshot Suppliers
Order Targets and Benchmark Cost
CostCenters
OrderManagement
Management Targets and Benchmark
IVR
Centers
Sales
SalesOrder
OrderLines
Lines IVRNavigation
NavigationHistory
History Profit Centers
Profit Centers
Sales Internal
InternalOrganizations
SalesSchedule
ScheduleLines
Lines Service
Organizations
Bookings
Bookings Service Customer
CustomerLocations
Locations
Pick Service
ServiceRequests
PickLines
Lines Requests Customer Contacts
Customer Contacts
Billings Activities GL
Billings
Backlogs
Activities
Agreements GLAccounts
Accounts
Backlogs Agreements Employee
Employee
Marketing Workforce Sales
SalesReps
Reps
Marketing Workforce Service
Campaigns
Campaigns Compensation
Compensation ServiceReps
Reps
Responses Employee Partners
Responses
Marketing EmployeeProfile
Profile Partners
MarketingCosts
Costs Employee Events
Employee Events Campaign
Campaign
Offers
Offers
Supply
SupplyChain
Chain Pharma
Purchase Pharma Employee
EmployeePosition
Position
PurchaseOrder
OrderLines
Lines Prescriptions
Prescriptions Hierarchy
Purchase
PurchaseRequisition
RequisitionLines Syndicated Hierarchy
Purchase Order
Lines
Receipts SyndicatedMarket
MarketData
Data Users
Purchase Order Receipts Users
Inventory
InventoryBalance
Inventory
Balance Financials
Financials
InventoryTransactions
Transactions Modular
Financial
FinancialAssets
Assets ModularDWDWData
DataModel
Modelincludes:
includes:
Insurance
InsuranceClaims ~350 Fact Tables
Finance
Finance
Claims ~350 Fact Tables
Receivables ~550
Receivables
Payables Public
PublicSector
Sector ~550Dimension
DimensionTables
Tables
Payables Benefits ~5,200 prebuilt Metrics
General
GeneralLedger
Ledger Benefits
Cases
~5,200 prebuilt Metrics
COGS
COGS Cases (2,500+
(2,500+are
arederived
derivedmetrics)
metrics)
Incidents
Incidents ~15,000 Data Elements
Leads
Leads ~15,000 Data Elements
53
Server Repository Overview
Oracle BI
Dashboards by Role Presentation
Services
Reports, Analysis / Analytic
Workflows
Administration
Metrics / KPIs
Metadata
Logical Model / Subject Areas
Oracle BI • Multi-layered Abstraction
Server
• Prebuilt Metrics/Dimensions
Physical Map
• Prebuilt hierarchy drills and cross
Data Warehouse / dimensional drills
Data Model
Direct
• Prebuilt Aggregate navigation
Load Process
Access to • Multi-pass complex calculated
DAC
Source
Data Staging Area ETL Metrics / KPIs
Extraction Process • Federation of queries
• Visibility & Personalization
• Prebuilt Security inherited from
Oracle EBS, PeopleSoft, Siebel
Oracle SAP R/3 Siebel PSFT EDW CRM
Other
Federated Data Sources 54
OBI EE Plus Vs OBI Applications
55
OBI Applications – Prebuilt Metadata
Inventory Compound Metrics: Inventory Turns Example
56
OBI Applications – Prebuilt Metadata
Dimensions
57
OBI Applications – Prebuilt Metadata
Hierarchies – Plant Location Example
58
Web Catalog Overview
Oracle BI
Dashboards by Role Presentation
Services
Reports, Analysis / Analytic
Workflows
Administration
Metrics / KPIs
Metadata
Oracle BI
Logical Model / Subject Areas
Server
Physical Map
• Role based dashboards
• Prebuilt Reports/Dashboards
Data Warehouse /
Data Model • Guided Navigation
Direct
Load Process
• Conditional navigational links
Access to
• Analytic Workflows
DAC
Source
Data Staging Area ETL
• Alerts
Extraction Process
• Highlighting
• Action Links to Oracle EBS,
PeopleSoft, Siebel CRM
Oracle SAP R/3 Siebel PSFT EDW
Other
Federated Data Sources 59
Example of Role Based Dashboard
Order Management Overview Dashboard
Dashboard
Pages
Roles
Performance
Measures
Highlighting
Conditional Navigation
Guided
Navigation Flexible
View Selectors
60
More than just Dashboards & Reports
• Guided Navigation
• Enables users to quickly navigate a standard path of
analytical discovery specific to their function and role
• Enhances usability and lowers learning curve for new users
• Conditional Navigation
• Appears only when conditions are met and alerts users to
potential out of ordinary conditions that require attention
• Guides users to next logical step of analytical discovery
61
Example of Inventory Analytics Workflow
Business
Objectives / Reduce Inventory
Issues
Is Inventory Balances
Is Sales declining?
trending up?
• Business Function:
Inventory
What are the Top 10
Gain Is Cost of Goods sold
Products by
increasing
• Role:
Insights Inventory Value? Inventory Manger
• Objectives:
What is the Sales Trend Drill to
for these products Sales Backlogs/ • 1) Reduce Inventory
Bookings • 2) Increase working
capital
What are the Plants holding
these inventories
Drill t
Is Inventory Turns
on target??
o Det
Is Inventory Balances
trending up?
ail
Gain What are Top 10 Products
Insights By Inventory Value?
63
Tight Integration with Oracle Applications
Action Links navigate from analytical to operational
• Action Links
• Seamless navigation from analytical information to transactional
detail while maintaining context within Oracle EBS, Siebel CRM,
and PeopleSoft Enterprise
64
Deployment Options
• Standalone Dashboards
• Portal integration via JSR-168/WSRP
• Embedded Directly in Oracle EBS
65
66
67
68
69
Oracle BI Applications Process Flow
70
71
<Insert Picture Here>
Lab Exercise:
Installation and Configuration
(Viewlet)
72
Installation and Configuration (Viewlet)
73
74
<Insert Picture Here>
75
Data Warehouse Administration Console (DAC)
Overview
• DAC complements the Informatica ETL platform
• Subject areas and execution plans
• Load balancing / parallel loading
• Ability to restart at any point of failure
• Phase-based analysis tools for isolating
ETL bottlenecks
• Three parts to DAC
• DAC client - interface for management
and configuration, administration and
monitoring of data warehouse processes.
• DAC server – executes commands from
the DAC client, manages data warehouse
processes including loading of the ETL
and scheduling execution plans.
• DAC Repository - Stores the metadata (semantics of the Oracle
Business Analytics Warehouse) that represents the data warehouse
processes.
76
ETL Process Flow
77
DAC Objects
78
DAC Overview Lab
• Duration: 30 minutes
79
80
<Insert Picture Here>
Lab Exercise:
DAC Configuration for Order
Management
81
DAC Configuration Lab
82
83
<Insert Picture Here>
Lab Exercise:
DAC Execution for Order
Management – Extraction & Load
84
DAC Execution Lab
• Error procedure
• Allow run to complete even if you see a failed task
• Check parameters in previous lab for incorrect dates and
misspellings
• If dates were wrong or errors persist, truncate data warehouse
tables and redo previous lab before re-running Execution Plan
– See step 2 in Post Workshop Lab: VM Image Reset and
Environment Migration
85
86
<Insert Picture Here>
Presentation:
Oracle Business Analytics
Warehouse (OBAW) Overview
87
BI Application Data Model Features
88
BI Application Data Model Features
89
Star Schema
90
Selected Star Schemas in OBAW
91
Fact Tables
92
Dimension Tables
93
Aggregate Tables
94
Aggregate Tables
95
Staging Tables
96
Slowly Changing Dimension
Problem Definition
97
Slowly Changing Dimension Support
98
Conforming Dimensions
99
Conforming Dimensions
100
Conformed Dimensions
• Time Dimensions
• Customer Dimensions
• Product Dimensions
• Supplier Dimensions
• Internal Organization Dimensions
• Employee Dimensions
• Business Location Dimensions
• Accounts Dimensions
• GL Account
• Cost Center
• Profit Center
101
Time Dimensions
• Marketing Period
• W_PERIOD_D,
• Period • Not a conformed dimension
W_PERIOD_DH
today
102
Account Dimensions
103
Multiple Currency Support
104
Multiple Calendar Support
105
Multi-Source Load
106
Incremental Extraction and Load
• A variety of strategies used to optimize incremental extracts and
loads
• Overall Philosophy – Extract incrementally if possible, else load
incrementally
• Siebel Source
• Use a combination of a date window and rowid comparisons
• Oracle
• Use a date window and last update date for extraction
• Also use dates/record images to control updates on target
• SAP
• Use a date window and last update date for extraction
• Also use dates/record images to control updates on target
• Certain dimensions are fully extracted and but updates on
target are controlled
• PeopleSoft
• Use a date window and last update dates for extraction
wherever possible
107
OBAW Data Model Reference
https://metalink3.oracle.com/od/faces/secure/km/DocumentDisplay.jspx?id=578880.1
Metalink3 > Knowledge Tab > Business Intelligence category > Data Model Reference > Oracle
Business Analytics Warehouse Data Model Reference, Version 7.9.5 (Doc ID 578880.1)
108
109
<Insert Picture Here>
Presentation:
Oracle BI Applications – Order
Management Analytics Overview
110
Sales Process – Scenario for Selling Computers
Unsched
Lead Oppty Order Booking
Backlog
There is a person There is a person That person calls Company reviews The factory needs
in the world who in the world who the company and the order for to build/assemble/
wants to buy a wants to buy a requests a correctness and asks find this computer.
computer computer – THAT computer. An the factory to
my company order is placed as ‘fulfill’ the order.
builds shown below. That moment is the
This is the Order Book Date and the
Date. order is considered
unscheduled
backlog.
Booking
Order # abc123
Computer $ 600 Booked
Booked List Discounted
Speakers $ 100 Amount Unscheduled Backlog
Amount
Monitor $ 300 Unscheduled
Backlog Amount
Total $ 1,000 Computer $ 600 $ 540
Computer $ 540
Discount 10%
Speakers $ 100 $ 90 Speakers $ 90
Total Order Amount $ 900
Monitor $ 270
111
Sales Process – Scenario Selling Computers
continued…
Sched. Picked Invoice Account
Cash
Item Item Item Receiv.
The factory The factory The customer The company is now The company
schedules the build completes the receives the awaiting payment receives payment
/assembly of the computer and it is computer and the from the customer for the computer.
computer to be picked from the ‘bill’ – or invoice for the computer The date the
completed on a warehouse and for the amount of (receivable.) The # company receives
specific date. This shipped. This date the computer. The days b/w the Invoice payment is the
date is the is the Pick Date. date the invoice is Date and Payment Payment Date.
Promised Date. An On-time pick is sent to customer is Date = Days Sales
one where Pick Invoice Date. Outstanding (DSO)
Date = Promised
(Plan Pick) Date.*
112
Order to Cash: Business Problems
113
Oracle BI Applications
Multi-Source Analytics with Single Architecture
Up-sell / Service Rep Loyalty and Backlog Inventory P&L Analysis Workforce
Cross-sell Effectiveness Attrition Analysis Availability Profile
Cycle Time Service Cost Market Basket Fulfillment Employee Expense Turnover
Analysis Analysis Analysis Status Expenses Management Trends
Lead Service Campaign ROI Customer BOM Analysis Cash Flow Return on
Conversion Trends Receivables Analysis Human Capital
Other Operational
Prebuilt adapters: & Analytic Sources
Presentation Layer
16 Subject Areas
Logical Business Model
20 Fact and 50 Dimension
Tables
2 Pre-built ETL to extract data from operational 4 A “best practice” library of pre-built
tables and load it into the DW, sourced from intelligence dashboards, reports and alerts
EBS, Siebel and SAP and other legacy for sales representatives, analysts, managers
sources. and executives
Business Analytics
Warehouse
ETL &
Business
CRM Financial HR OM Adapters Legacy Legacy
POS Inventory
Operational Systems OM
Other Supply Chain Systems
115
Oracle Order Management & Fulfillment Analytics
Sales Order Lines
Features
Includes 27 logical dimensions and 33 out of the box metrics
Provides ability to do detailed analysis of sales order lines
Data stored at transaction grain and at line level 116
Value of Oracle Order Management and
Fulfillment Analytics
• Provide single, reliable version of the truth that enables monitoring of
entire business process from Order to Cash
• Offer the ability to accelerate the Order Management cycle and
Revenue Recognition through more effective order management,
fulfillment and receivables management
• Eliminate Order Management bottlenecks and increase on-time
delivery, and customer satisfaction by getting insight on problem
areas in inventory and credit collection
• Expedite sales cycles by providing the ability to do detailed
operational and financial backlog analysis
• Improve order capture, fulfillment and receivables closure process by
providing every individual with relevant, complete, contextual
information that is tailored specifically to their role
117
Oracle Order Management and Fulfillment Analytics
Complete solution for gaining insight into the Order to Cash process
118
Analytic Workflows – Order Management Analytics
119
Analytic Workflows – Order Management Analytics
Business
Manage Order
Objectives /
Management performance
Issues
Is Order Fulfillment
on target?
Is Cumulative Invoice
Revenue Trending up?
Drill t
Gain How much order revenue is
o Det
Insights in highest fulfillment lag?
ail
highest fulfillment lag?
120
Oracle Order Management Analytics
121
122