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E-mail: otavio.bruno@siemens-enterprise.com
Table of Contents
1 GOAL OF THIS TIP 1
This document aims to give you an overview on the virtualization capabilities provided by the
OpenScape UC Suite V5 and to serve as a guideline for the hardware dimensioning of an
OpenScape UC Suite V5 in a VMware ESXi 4.0 environment.
For more details on server consolidation, arguments to use virtualization, etc, please read the
information contained in the link below:
http://www.vmware.com/solutions/consolidation/
2.2 Available Training for VMware in the SEN Academy for Professional
Training website
VMware links found on chapter 2.1 will help you to have some exposure with virtualization
technology based on VMware hypervisor.
Additionally to the VMware web site SEN Academy for Professional Training offers VMware E-
learning training in English language, these training will improve your known how in virtualization
using VMware hypervisor.
Web site to training institute: https://training.global-intra.net/
Search for VMware that you will find all available courses.
For one who is just looking for a high level overview on VMware capabilities, I would recommend
the following courses:
Title Number (course code)
Virtualization with VMware: An Overview GL_vi_vmwo_a01_
VMware Server Overview GL_vi_vmwo_a03_
VMware Datacenter Overview GL_vi_vmwo_a04_
Moreover, VMware provides tools within the vSphere platform which enable
OpenScape UC Suite V5 to:
have a single Back-up and Restore concept for the whole solution
reduce the energy consumption (green IT)
simplify the MAC for Data Center
improve our staging concept
enable the “pay as you grown” concept for hardware investment
implement high-availability for all solution components
decrease installation costs
3.4.1 vMotion
vMotion provides the capability to an data center administrator to move running
virtual machines from one physical server to another, it can be used for
maintenance of the servers and for MAC.
The following information is important to decide the used license within the
OpenScape UC Solution:
Number of servers
Number of CPUs per server
Number of cores per CPU
Number of vCPUs required by the Application
HW requirement for
virtual environment.x
Below you can find a snapshot of the hardware requirement sheet of the OpenScape UC Suite V5:
Within this table you can find the hardware requirement per application pending on the number of
users.
HiPath Fault Management and HiPath QoS Management are configured based on the number of
monitored devices rather than number of users.
The cells marked with red contain at least one application requiring more than 4 vCPUs. This
information is important for the VMware license to be acquired by the customer.
Attention: There are cells with more than 4 vCPU which contains more than one
application. However none of them requires more than 4 vCPU. See comments available in
the cell.
The following information can be taken from the table:
vCPU Amount of virtual CPUs consumed by the application(s)
GHz CPU power in GHz consumed by the application(s)
RAM Amount of Ram memory in GB consumed by the application(s)
5.1.2 Some hints for the components listed in the hardware requirement table:
DLS: DLS on VMware requires Professional Service support for more than 2.500
users or the SIP Mobility feature. The contact person for the PS support is:
Thomas Hanna
thomas.hanna@siemens-enterprise.com
+49 (89) 7007-33204
OSC Media Server for voice only: This is the hardware requirement for the
Media Server used in conjunction with the OpenScape Voice features i.e. tones,
announcements and large conference.
E/A Cockpit: Each E/A Cockpit user requires about 10 times more performance
than an OpenScape UC user.
Therefore you have to use the following equation to find the new number of UC
users and then look-up back into the right table column:
Number of UC users (including E / A cockpit ) UC users E / A cockpit users 10
5.2 How can a real server be dimensioned with the values taken from the
table with hardware requirements of the OpenScape UC Suite V5?
Two inputs from the Table OpenScape UC Suite V5 Virtual hardware requirements are relevant to
dimension a CPU:
Amount of vCPU required by the solution
Amount of CPU power in GHz required by the solution
The number of required cores by the OpenScape UC Suite V5 must be dimensioned as follows:
Amount of vCPU
Amount of physical cores
1,5
Sum up the required Ram memory by OS UC Suite V5 and add 2 GB for Vmware, if you are using
multiple Servers you would need to add 2GB per server/ host.
Amount of Ram memory Amount Ram memory required by OS UC Suite V 5 2GB for VMware
Amount of required GB by the OpenScape UC Suite V5 + 20 GB for VMware software, if you are
using multiple Servers you would need to add 20 GB per server/ host.
If the customer uses iSCSI SAN for data storage, it would require 2 additional 1 Gbps Ethernet
interface into the server.
iSCSI stands for: Internet Small Computer System Interface
SAN stands for: Storage Area Network
5.3 Examples
The following examples aim to bring some practical exercise on how you can dimension an
OpenScape UC Suite V5 for a customer project.
VMware runs on any certified server, therefore you do not have to be attained to the servers
available on our list price.
The list of the certified hardware with VMware hypervisor can be found here:
http://www.vmware.com/resources/compatibility/search.php
5.3.1 Try & Buy system with up to 300 users (UC Demo):
With the assumption that resources are available in customer’s Data Center, virtualization
provides SEN the capability to start a trial in customer’s premises without hardware investment.
This example presents you the resource requirements of a solution for up to 300 users with Voice,
OpenScape UC Suite within VMware ESXi 4.0 environment
Date: September 8th 2010, Author: Otávio Bruno, SEN V&A Technical Sales
Page: 12
OpenScape UC Suite V5
Hardware requirements for VMware ESXi 4.0 environment
Unified Communication, Unified Messaging and Attendant Consoles (up to 10 Attendants).
Below you can find the products considered in this hardware dimensioning:
OpenScape UC
OpenScape Voice
DLS
Common Management Portal
OpenScape Media Server
OpenScape Xpressions
OpenScape Concierge
Not all products within the hardware requirements excel sheet have the 300 users capacity available, therefore you always
need to take the next available capacity i.e. OpenScape Voice with 5.000 users and Media Server for Voice only with 1.000
users,
If you are going to implement this solution in an existing VMware environment, your customer will
need to now that this OpenScape UC Suite system consumes:
11 vCPU
21,9 GHz CPU power
24 GB Ram memory
525 Hard-Disk space
If you have to offer the server together with the software then you will need to dimension the
server based on the information available in chapter 4.2.
The amount of physical cores required by this solution is 13 Cores or 3 x Intel X5650 CPU.
This example would require two servers to support this configuration with the Intel X5650
CPU, however you can have this Demo system into a single server using Intel X5670 which
provides 2,93 GHz CPU power.
If you would like to present your customer the solution redundancy and vSphere capabilities you
have to use two servers.
1.000 users
Products vCPU GHZ RAM HD
OpenScape Voice 4 10 8 280
OpenScape UC + DLS + CMP + MS 8 12 8 140
OpenScape Xpressions 2 2,5 2 40
OpenScape Concierge 1 2,6 4 100
OSC Media Server for Voice only 1 2,8 2 25
Quality of Service (QoS) Management 1 2 1 40
HiPath AM 1 1 2 20
HiPath Fault Management 1 0,6 1 20
HiPath User Management 1 0,6 2 40
SESAP 1 1 2 10
Total OpenScape UC Solution 21 35,1 32 715
If you are going to implement this solution in an existing VMware environment, your customer will
need to now that this OpenScape UC Suite system consumes:
21 vCPU
35,1 GHz CPU power
32 GB Ram memory
715 Hard-Disk space
Dimensioning the CPU (based on the GHz power provided by the CPU):
Let’s consider Intel Xeon X5650, 6 Cores, 2.66GHz to dimension our system.
The amount of physical cores required by this solution are 21 Cores or 4 x Intel X5650 CPU, 6
Cores and 2,66 GHz.
The minimum server (pool of servers) configuration to support this Demo configuration has to be
equipped with:
4 x Intel X5650 CPU (It is only supported with two servers)
34 GB Ram memory (2 GB per additional server)
545 GB Hard-Disk space (20 GB per additional server)
6 Gigabit Ethernet (for two servers configuration)
5.3.3 OpenScape UC Suite solution with up to 3.000 users (voice oriented customer):
Attention!
DLS in VMware environment requires Professional Service support for more than 2.500 users or
the SIP Mobility feature. The contact person for the PS support is:
Thomas Hanna
OpenScape UC Suite within VMware ESXi 4.0 environment
Date: September 8th 2010, Author: Otávio Bruno, SEN V&A Technical Sales
Page: 17
OpenScape UC Suite V5
Hardware requirements for VMware ESXi 4.0 environment
thomas.hanna@siemens-enterprise.com
This example presents you the resource requirements for a voice oriented customer.
In this offering we will have Voice, Attendant Console (up to 10 Attendants), E/A Cockpit (up to 30
users), Account Management and Unified Messaging solution.
Below you can find the products considered in this hardware dimensioning:
OpenScape UC (as basis for the E/A cockpit solution for up to 30 users)
OpenScape Voice
DLS
Common Management Portal
OpenScape Media Server
OpenScape Xpressions
OpenScape Concierge
HiPath Account Management
SESAP
Not all products within the hardware requirements excel sheet have the 3.000 users capacity available, therefore you
always need to take the next available capacity i.e. OpenScape Voice with 5.000 users and HiPath Account Management
with up to 10.000 devices were considered here.
In our table you do not find E/A cockpit hardware requirements, but it is expected that 1 E/A user
requires about 10 times more resource than a normal UC user, therefore we will dimension the
E/A solution using the hardware requirements from the OpenScape UC application with up to 300
users.
This system would require:
3.000 users
Products vCPU GHZ RAM HD
OpenScape Voice 4 10 8 280
OpenScape UC + DLS + CMP + MS 4 5,3 8 100
OpenScape Xpressions 4 10,6 4 140
OpenScape Concierge 1 2,6 4 100
OSC Media Server for Voice only 2 7 3 25
DLS 2 2,6 4 80
HiPath AM 4 4 16 140
SESAP 1 1 2 10
Total OpenScape UC Solution 22 43,1 49 875
If you are going to implement this solution in an existing VMware environment, your customer will
need to now that this OpenScape UC Suite system consumes:
22 vCPU
43,1 GHz CPU power
49 GB Ram memory
875 Hard-Disk space
Dimensioning the CPU (based on the GHz power provided by the CPU):
Let’s consider Intel Xeon X7542, 6 Cores, 2.66GHz to dimension our system
The amount of physical cores required by this solution is 26 Cores or 5 x Intel X5650 CPU, 6
Cores and 2,66 GHz.
This example would require two servers to support this configuration with the Intel X5650 CPU,
however you can have this system into two servers using Intel X5670 which provides 2,93 GHz
CPU power.
The minimum server (pool of servers) configuration to support this Demo configuration has to be
equipped with:
4 x Intel X5670 CPU (this configuration is only supported with two servers)
51 GB Ram memory (2 GB per additional server)
855 GB Hard-Disk space (20 GB per additional server)
6 Gigabit Ethernet (for two servers configuration)
https://www.g-
dms.com/livelink/livelink.exe/fetch/2000/12466152/20781905/29088020/29094869
/39507702/39512298/OpenScape_Contact_Center_Enterprise_V8_Service_Deliv
erables_Capacity_Sizing_Guideline.20100528192555060?nodeid=41079002&ver
num=0
End.
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enterprise.com