Académique Documents
Professionnel Documents
Culture Documents
On
Submitted by
DIGAMBAR N. BEDARKAR
MBA-FINANCE
PRN No: 07408101138
Guided by
Prof. Mrs. Nilakshi Khater
IMTR, AURANGABAD
STUDY CENTRE
Institute of Management Training & Research
Adalat Road, Aurangabad
1
CONTENT
SR TOPICS PAGE
NO
3 Company Profile 7
4 Review of Literature 10
5 Research Methodology 13
8 Limitation 51
9 Bibliography 52
2
CHAPTER NO. 1
Hydrabad.
2) Housing loan
3) Personal loan
4) Educational loan
5) Agricultural loan
6) Mortgagee loan
Hydrabad.
3
CHAPTER NO. 2
party.
loan is to be granted.
4
SCOPE OF STUDY
5
permitted entry by the private sector into the banking system. This
resulted in the addition of 10 private sector banks. These banks are
collectively known as the `new’ private sector banks. Private sector
banks operated through 5,607 branches as at end FY 2003-04. As on
March 31st, 2004, total assets of private sector banks aggregated
Rs.3,67,276.18 crore and accounted for 18.60% of the total assets of
all SCBs. Although the share of private sector banks in total assets has
increased from 12.61% as at the end FY01 to 18.60% as on March,
2004, new private sector banks have accounted for most of the gain.
The new private sector banks’ share of the assets of all private sector
banks increased from 27.5% at end- FY97 to 67.14 % on 31.3.2004
(12.48% of assets of SCBs). The share of old private sector banks in
total assets of SCBs has decreased marginally from 6.40% at the end
FY 1996-97 to 6.11% at the end of 2003-04.
Foreign Banks
6.90% of the total assets of all SCBs. The primary activity of most
in recent years, some of the larger foreign banks have started making
6
CHAPTER NO. 3
History
Bank on 8th August 1941 under Hyderabad State Bank Act, 1941. It
foundry in Hyderabad saw the first branch of the bank on 5th April,
1942.
It was in the year 1953 that the Bank overtook the assets and
liabilities of the Hyderabad Mercantile Bank Ltd. and started
conducting Government and Treasury business as RBI's agent. Then
right in 1956, the Bank was taken over by RBI as its first subsidiary and
the name got rechristened from Hyderabad State Bank to State Bank
of Hyderabad. More transition waited for the bank as the bank became
a subsidiary of the State Bank of India one 1st October 1959 and
presently it is the largest Associate Bank of State Bank of India.
7
pan India presence, the Bank operates through more than 1,000
branches.
Organizational Set-up
8
Information & Technology. The Bank has Eight decentralized units i.e.,
Zonal
Offices at Hyderabad, Secunderabad, Warangal, Visakhapatnam,
Gulbarga, Nizamabad, Tirupathi and Aurangabad – and three
independent
Regional Offices at New Delhi, Chennai and Mumbai headed by Deputy
General Managers. The Bank also has a Commercial Module comprising
of
branches dealing with high-value corporate business.
Business Profile
The total deposits of the Bank as at the end of June 2009 was
Rs.64079.41
crores and the total advances stood at Rs.42796.57 crores. The Bank’s
advances to priority sector stood at Rs.16349.00 crores and
constituted
38.42% of its net bank credit, while advances to agriculture stood at
Rs.7347.07 crores and export credit stood at Rs.1634.00 crores. The
gross NPA
ratio was stood at 1.24% and net NPA ratio was stood at 0.64% as on
30-06-
2009. The Bank has provided the requisite provisions on NPA as per
IRAC
norms. The Bank is maintaining floating provision of Rs.79.85 crores to
meet
Contingencies if any, as per the RBI guidelines. The Bank has recorded
Net
Profit of Rs.110.24 crores (after limited review) as on 30-06-2009
9
10
CHAPTER NO. 4
REVIEW OF LITERATURE
11
Executive Order #12862, Setting Customer Service Standards.
This Executive Order defines the standard of quality for services
provided to the public as “customer service equal to the best in
business” and requires all executive departments and agencies
that provide significant services directly to the public to develop
and meet service standards.
http://www.whitehouse.gov/search/executive-orders.html
Section 508 of the Federal Rehabilitation Act of 1973, as
amended (1998). This section of the Act requires that when
Federal agencies develop, procure, maintain, or use electronic
and information technology, they must ensure that it is
accessible to people with disabilities, unless doing so would
impose an undue burden. Federal agencies that provide
information to the public or to their employees through Web sites
must ensure that such sites are available to all persons with
Internet or Intranet access, including persons with disabilities.
http://www.access-board.gov/eitaac/section-508-q&a.htm
A Web site evaluation study should also include a review of
current standards and evaluation criteria. At the present time,
there have been several efforts to establish evaluation criteria
and development standards for public health information Web
sites. The most notable is the Health on the Net Foundation Code
of Conduct (Honchoed) for medical and health Web sites.
http://www.hon.ch/HONcode/Conduct.htm
of the most useful is the Hart and Marchionini (1997) study of the BLS
Web site.6 Hert and Marchionini evaluated the BLS Web site, Current
12
Bureau of the Census), and the FedStats Web site (sponsored by the
were to “determine who uses these services, what types of tasks they
bring to the sites, what strategies they use for finding statistical
different aspects of the Web sites from both internal (developer) and
external user) perspectives. The research was divided into two phases:
phase, Hert and Marchionini sought to clarify the objectives of the site
users accessed the site. This included online interviews and focus
http://istweb.syr.edu/~mcclure/Web.Eval.Bibl.May20.html.
13
CHAPTER NO. 5
RESEARCH METHODOLOGY
14
Primary Data
1) Personal Interview
A person known as the interviewer asking questions
generally in a face to face contact to the other person or
persons. At times the interviewee may also ask certain
questions and the interviewer responds to these, but usually
the interviewer initiates the interview and collects the
information. This sort of interview may be in the form of direct
personal investigation or it may be an indirect oral
investigation. In the case of direct personal investigation the
interviewer has to collect the information personally from the
sources concerned. He has to be on the spot and has to meet
people from whom data have to be collected. This method is
particularly suitable for intensive investigations. But in certain
case it may not be possible or worthwhile to contact directly
the persons concerned or on account of the extensive scope
of enquiry, the direct personal investigation technique may
not be used. In such cases an indirect oral examination can be
conducted under which the interviewer has to cross examine
other persons who are supposed to have knowledge about the
problem under investigation and the information, thus,
obtained is recorded. Most of the commissions and
committees appointed by government to carry on
investigations make use of this method.
The method of collecting information through personal
interviews is usually carried out in as structured way. As such
we call the interviews as structured interviews. Such
interviews involve the use of a set of predetermined
15
questions and of highly standardized techniques of recording.
Thus, the interviewer in a strutted interview follows a rigid
procedure laid down, asking question in a form and order
prescribed.
2) Observation Method
In a way we all oberserve things around us, but this sort
of observation is not scientific observation. Observation
becomes a scientific tool and the method of data
collection for the researcher, when it serves a
formulated research purpose, is systematically planned
and recorded and is subjected to checks and controls on
validity and reliability. Under the observation method,
the information is sought by way of investigator’s own
direct observation without asking from the respondent.
Secondary data
Secondary data means data that are already available,
they refer to the data which have already been collected and
analyzed by someone else. When the researcher utilizes
secondary data, then he has to look into various sources from
where he can obtain them. In this case he is certainly not
confronted with the problems that are usually associated with
the collection of original data
1) Internet
In that data collection method some data collected
by using various types of websites
16
2) Bulletins
Various types of bulletins provided by state bank of
Hydrabad.
CHAPTER NO. 6
PERSONAL LOAN
17
8. Simplified application form/procedures for convenience of
customers, and speedy approvals.
9. Free Personal Accident Insurance cover
10. Life Insurance Cover to borrowers for Loan
Protection(optional)
11. Please visit our nearest Branch and avail loan to own your
dream home.
b) Studies abroad:
18
• Graduation: For job oriented professional/technical courses
offered by reputed universities.
• Post Graduation: MCA, MBA, MS, etc.
• Courses conducted by CIMA - London, CPA in USA, etc.
2. STUDENT'S ELIGIBILITY:
19
4. QUANTUM OF FINANCE:
Need based finance subject to repaying capacity of the
parents/students with margin and the following ceilings:
5. MARGIN:
7. RATE OF INTEREST:
8. INSURANCE:
20
9. REPAYMENT:
No processing/upfront charges.
Documents charges at actual.
21
MORTGAGE LOAN
trade, commerce & business and also professionals & self employed,
Prop. Firm, partnership firm, companies, NRIs and individuals with high
22
firms, HUFs (excluding NFBC, Trade, partnership
firms where HUF is a partner), companies, NRIs,
individuals with high net worth, salaried people,
agriculturists, staff members.
Demand/Term Loan/Overdraft (reducible as per
repayment schedule).
Type of
Overdraft facility (not reducible as per repayment
advance
schedule) can also be permitted to eligible customers
(other than salaried people).
Calculation of The sanctioned limit is to be related to the value of
quantum of security & repayment capacity of borrower, subject to
advance :
I. Salaried employees :
23
While fixing the limit , it is to be ensured that the net
take home pay (net of EMI [national EMI in case of
non reducible OD] of proposed advance ) is not less
than 30% of gross income of the applicant. For Prop.
Firm/Partnership firm/Company: DSCR: Min. 1.5
2. Limit prescribed would be subject to a Maximum of
70% in case of salaried employees (50% in other
cases) of value of property or eligibility level,
whichever is lower.
Rate of 1) Public - 10.75%
interest: 2) SBH Pensioners - 9.75%
24
to acceptable individuals, government agencies,
PSUs, Corporate, etc.
c. Agricultural land is NOT accepted as security for
this facility .
Processing As per bank norms.
Fees:
Equitable As per government guideline.
Mortgage Fee:
25
STAR AUTOFINANCE
The Scheme provides loan for purchasing 2/4 wheeler vehicles (like
26
Eligible Amount i. Salaried employees: - 24 times of monthly Gross
emoluments.
ii. Other than Salaried employees, Farmers &
Pensioners :-
- Two times of gross average annual income as
per last three Income-tax returns.
- In case of Proprietorship/Partnership firm &
Company: Two times of average annual Cash
accruals (i.e. PAT+ Depreciation) as per their last
three Balance - Sheet/ P & L account.
iii. Pensioners: 24 times of monthly pension (Max.
loan: Rs. 2 lacks)
iv. Farmers: Depending upon Farmer's income, his
repayment capacity/ability to service the debt as
is being done in case of agricultural loans.
Rate of Interest 1) First year - 08.50%
(on daily reducing 2) 2nd & 3rd year - 10.50%
balance): 3) 4th & 5th year - 11.25%
27
Bank finance.
ii. Charge to be registered with RTO.
Processing/ As per bank norms.
Handling/agreeme
nt charges:
Eligibility:
Qualified medical practitioner/radiologist, dentist,
etc. having either degree or diploma recognized by
government; registered with respective medical council
and who conduct professional practice on their own with or
without full / part time employment. Income from part time
/ full time. Income from part time/full time employment to
be taken into account for mixing credit limit/repayment.
Quantum of finance:
Maximum loan: Rs.10.00 lakh
28
Rs.15.00 lakh for setting up clinic in
rural/semi urban areas with a sub ceiling of
Rs.3 lakh for working capital requirement.
Margin:
New vehicle : minimum 15%
Second hand vehicle : minimum 30%
Repayment:
Rate of Interest :
Up to 3 years - 14.00%
Security:
AGRICULTURE LOAN
29
• An agriculturist has to have necessary capital to purchase these
input and services.
• Credit is also needed by the agencies for supply of the inputs and
services to the agriculturist and for development for storage and
marketing facilities for the agriculture produce.
agriculture. A few changes have been made from time to time in the
1. Short term loans for raising crops, i.e., for crop loans. In addition,
advances up to rs.10 lack to farmers against
pledge/hypothecation of agricultural produce for a period not
exceeding 12 months, where the farmers were given crop loans
for raising the produce, provided the borrowers draw credit from
one bank.
30
I. Purchase of agriculture implementation and machinery
–
31
Building of farm lands, leveling of land, terracing, conversion
of dry paddy lands into wet irrigable paddy lands, wasteland
development, development of farm drainage, reclamation soil
lands and prevention of salinisation, reclamation of ravine
lands, purchase of bulldozers, etc
32
VII. Other types of direct finance to
farmers –
b) Short-term loans -
• To traditional/non- traditional plantations and
horticulture.
• For allied activities such as dairy, fishery, piggery,
poultry, bee-keeping etc.
c) Medium and long term loans –
• Development loans to all plantations, horticulture,
forestry and wasteland.
• Development of poultry, piggery, etc., in all its aspects
including grain ages, etc. however, breeding of race
horses cannot be classified here.
• Bio – gas plants.
• Financing of small and marginal farmers for purchase of
land for agriculture purposes.
• Investment by banks in securitized assets which
represent direct advances to agriculture.
33
Loans to electricity boards for reimbursing the expenditure
already incurred by them for providing low tension connection
from step-down point to individual farmers for energizing their
wells.
Loans to SEBs for systems improvement scheme under special
project agriculture (SI-SPA).
34
bulldozers, well-boring equipment, threshers, combines, etc.,
and undertake work from farmers on contract basis.
IV. Loans to individuals, institutions or organizations who
undertake spraying operations.
V. Loans to co-operative marketing societies, co-operative
banks for re-lending to co-operative marketing societies
(provided a certificate from the state co-operative bank in
favour of such loans is produces) for disposing of the
produce of members.
VI. Loans to co-operative banks of producers (e.g. Aarey Milk
Colony Co-operative Bank, consisting of licensed cattle
owners).
VII. Financing the farmers indirectly through the co-operative
system (otherwise than by subscription to bonds and
debenture issues), provided a certificate from the state Co-
operative Bank in favour of such loans is produces.
VIII. Advances to state-sponsored corporations for onward
lending to weaker sections.
SI
No. Loan amount Security Margin
1 For loans upto Rs.50,000 Hypothecation of
(demand / term loan) assets created out of Nil
bank finance
2 In case of agriclinics and Hypothecation of
Agri business for limit upto assets created out of Nil
Rs.5 lakhs bank finance
35
3 For loans over Rs.50,000 Hypothecation of
assets created out of 15-20 %
bank finance
Margins in case of crop loans need not be in cash. The cost of labor of
the farmer and his family and the cost of other inputs not financed by
the can constitute margin.
RATE OF INTEREST:
REPAYMENT:
I. Demand loan:-Repayment within 3 years (36 months).
II. Term loans: -
36
a. Medium term loans: - repayment above 3 and within 7
years.
b. Long term loans: - repayment above 7 and within 15 years.
APPLICATION FORM OF AGRICULTURE
(TYPES)
37
1 Short Term Loan (Corp Loan) AG101 AG10
1
The public sector banks have been catering to the credit needs
39
means. It should be limited to borrowers who by reason of their
borrowers.
only means with which we can ascertain the value and monitor
40
such accounts. Periodical inspection is one of the ways of
value of the stock shown in the annual balance sheet and that
obtained.
on the godown.
41
• Insurance of the pledged goods
42
Inspection of pledged goods should be carried out frequently as
may be warranted and age of the goods and the market value of
the goods should be constantly watched as to the expiry date.
43
additionally as a power of attorney over and above the normal
stamp duty for an agreement.
44
Deposit receipt in the name of one partner of the firm is
not to be treated as third party receipt.
In case of advances granted to private/ public limited
companies, obtain appropriate board resolution
specifically to borrow and to execute security
documents.
Advances against deposits standing in the name of
minors, may be granted if the borrowing is for the
benefit of the minor. A suitable declaration in this
respect may be obtained.
No advance is sanctioned against term deposit receipts,
issued by another bank. Any deviation requires
clearance at appropriate level.
Advance may be sanctioned against term deposit
receipts held by other branches of same bank, but
ensure that the branch holding the deposits has not
granted advances against the deposit receipt tendered
and they have not issued any duplicate receipt. Advise
that branch to mark bank’s lien in their records and
confirm to the advancing branch.
On due date of the receipt, appropriate proceeds of the
deposit receipt to liquidate the loan account. In the case
of the overdraft limit renew the receipt and obtain blank
discharge on the fresh receipt.
In the case of reinvestment plan/ recurring deposit
ensure to recover periodical interest charged to loan
account from borrowers.
Ensure that outstanding in the loan account does not
exceed the sanctioned limit during the currency of the
advance.
45
B. Against government securities.
Ensure that the government promissory notes are prima
the securities.
Eligibility:
All individuals (resident Indian) either singly of jointly
including karta of joint of Hindu Family (provided HUF is
not an investment company or stock broker.)
47
Purpose:
To meet contingencies and needs of personal nature
/subscription in primary/secondary market but not for
speculation.
Type of facility:
(1) Overdraft,
(2) Demand loan repayable in 30 months (max).
Rate of interest:
The interest rates are subject to change from time to time.
COMMERCIAL & INSTITUTIONAL (C&I) SEGMENT ADVANCES INTEREST
RATES
C&I Segment (T&C and LMS) Interest Rate with effect from 01-07-2010
(REVISED)
Base Rate (BR) 7.75%
(A) Interest Rates on Loans & Advances upto 25 Lacs
(Percentage per annum)
3 years and
Size of Credit Limit Demand or <3 yrs above
BR +5.25% =
Upto Rs.5 lacs BR + 5.25% =13.25% 13.25%
48
(B) Interest Rates on Loans & Advances w.e.f. 01.07.2010 for
the limits above Rs 25 Lacs as per CRA
Term Short
Loans Term Bills
Working Upto 3 Corporat Discountin
Capital(CC) WCDL years e Loans g #
SBH 1 / BR +5.75% = BR + 5.75% 6.00% 4.75 OVER
SBH (T) 1 13.50% 5.50% over BR over BR BR i.e.,
/ =13.25% 12.50
SBHTL i.e., 13.50 i.e., 13.75
1/
SBHTL
(T) 1
SBH 2 / BR + 6.25% BR + 6.25% ove 6.50% ove 5.25 OVER
SBH (T) 2 =14.00% 6.00% r BR r BR BR i.e.,
/ =13.75% 13.00
SBHTL i.e., 14.00 i.e., 14.25
2/
SBHTL
(T) 2
SBH 3 / BR + 7.00% BR + 7.00% 7.00% 6.00 OVER
SBH (T) 3 =14.75% 6.75% over BR over BR BR i.e.,
/ =14.50% i.e., 14.75 13.75
SBHTL i.e., 14.75
3/
SBHTL
(T) 3
SBH 4 / BR + 7.75% BR + 7.75% 7.75% 6.75 OVER
SBH (T) 4 =15.50% 7.50% over BR over BR BR i.e.,
/ =15.25% 14.50
SBHTL i.e., 15.50 i.e., 15.50
4/
SBHTL
(T) 4
SBH 5 / BR + 8.00% BR + 8.00% 8.00% 7.25 OVER
SBH (T) 5 =15.75% 8.00% over BR over BR BR i.e.,
/ =15.75% 15.00
SBHTL i.e., 15.75 i.e., 15.75
5/
SBHTL
(T) 5
49
SBH BR + 8.25% BR + 8.25% 8.25% 7.25 OVER
6,7,8 / =16.00% 8.25% over BR over BR BR i.e.,
SBH (T) =16.00% i.e., 16.00 i.e., 16.00 15.00
6,7,8
/SBHTL
6,7,8 /
SBHTL
(T) 6,7,8
Processing charges:
As may be prescribed by the bank from time to time.
Handling charges:
As may be prescribed by the bank from time to time.
Precautions:
Offered security should be fully paid and in
marketable lots only.
Should not be held in minor’s name.
No third party shares should be accepted.
Genuineness of the security should be verified viz.,
common seal, certificate nos., distinctive nos.,
torn/mutilated scrip’s should not be accepted.
Transfer endorsement should be authenticated and
debated by the company.
50
Ascertain from the company if duplicate scrip’s are
offered as security.
To note bank’s lien on units of unit trust of India, if
units are offered as security. Prescribed forms of unit
trust of India are to be used.
CHAPTER NO. 7
FINDINGS
facility/scheme procedure.
51
As compeered to risk factor involved interest rate are other
banks.
52
CHAPTER NO. 8
LIMITATIONS
• Personal Inquiry
• Time Consistency
53
CHAPTER NO. 9
BIBLIOGRAPHY
• http://www.sbhonline.com
• http://www.wikipedia.com
http://www.google.com
•
54
Tilak Maharashtra University, Pune
(Deemed Under Section3 of UGC Act 1956 Vide
Notification No.F.9-19/85-U3 dated 24th April 1987 By the
Government India.)
Vidyapeeth Bhavan, Gultekdi, Pune – 411 037.
CERTIFICATE
This is to certify that the project titled
Analysis of Loan Procedure in State Bank Of
Hydrabad is a bonafide work carried out by Mr.
Digambar Nilkanthrao Bedarkar a student of
Master of Business Administration semester
3rd, Specialization finance PRN.07408101138
under Tilak Maharashtra Vidyapeeth, in the
year 2010.
55
Date :
56
Tilak Maharashtra University, Pune
(Deemed Under Section3 of UGC Act 1956 Vide
Notification No.F.9-19/85-U3 dated 24th April 1987 By the
Government India.)
Vidyapeeth Bhavan, Gultekdi, Pune – 411 037.
CERTIFICATE
This is to certify that the project titled
Market Share of Bajaj Alliance in Insurance
Industries is a bonafide work carried out by Mr.
Sandip Ruprao Waghmare a student of Master
of Business Administration semester 3rd,
Specialization finance PRN.07408101137
under Tilak Maharashtra Vidyapeeth, in the
year 2010.
57
Date :
58