HISTORY

It has been a long and eventful journey of almost a century across 25 countries. Starting in 1908
from a small building in Baroda to its new hi-rise and hi-tech Baroda Corporate Centre in
Mumbai, is a saga of vision, enterprise, financial prudence and corporate governance.

It is a story scripted in corporate wisdom and social pride. It is a story crafted in private capital,
princely patronage and state ownership. It is a story of ordinary bankers and their extraordinary
contribution in the ascent of Bank of Baroda to the formidable heights of corporate glory. It is a
story that needs to be shared with all those millions of people - customers, stakeholders,
employees & the public at large - who in ample measure, have contributed to the making of an
institution.

Our mission statement

To be a top ranking National Bank of International Standards committed to augmenting stake
holders' value through concern, care and competence.

PRODUCTS AND SERVICES

SME Banking
Retail Banking
Rural/Agri Banking
Wealth Management
Demat
Product Enquiry

Deposit Products
Loan Products
ATM / Debit Cards
Internet Banking
NRI Remittances
Baroda e-Trading
 Interest Rates

Digital Initiatives
Bank of Baroda pioneered the shift from manual operating systems to a computerized work
environment. Starting with ledgers, to ledger posting machines, through ALPMs, the Bank
graduated to the use of Unix based systems to Mainframes, to client server based Total Branch
Mechanization Systems. Today, the Bank has 1918 computerized branches, covering 70% of its
network and 91.64% of its business. Alive to the growing complexities of an intensely
competitive marketplace and the mounting expectations of customers fuelled by this competition,
the Bank reworked its distribution strategy. It ventured beyond the brick and mortar delivery
channel into ATMs and the OmniBOB range of anytime, anywhere electronic channels of PC
banking, telephone banking. The e-banking products used state of the art technologies like digital
certificates, smart card authentication and secure networking.

The new IT strategy, in the process of implementation will see the deployment of Core Banking
Systems, Multi Service Transaction Switch, Payment Gateways - all geared to deliver
convenience banking.
HIGHLIGHTS OF IT INFRASTRUCTURE
AND IT-ENABLED SERVICES AT BANK
OF BARODA
Bank’s IT-enabled Business Transformation Programme; Roll out of Core Banking
Solution (CBS):

• The Bank’s technology initiatives are clearly focussed on the customer. The Business
Transformation Programme, encompassing technology, is being implemented by the
Bank with a view to providing the customer, convenience banking on 24 X 7 basis, at
major centres in India and abroad, through deployment of Core Banking Solution with
integrated delivery channels like ATM, Internet, Phone, Mobile, Kiosk, Call Centre.

• For implementation of Core Banking Solution, which will be a single solution across all
the countries where the Bank is operating, the Bank has tied up with a world-class
System Integrator – Hewlett Packard (HP). This solution is a comprehensive solution
incorporating various applications like Enterprisewide General Ledger, Risk
Management, Anti-Money Laundering, Cheque Truncation, Credit Cards, Mutual Funds,
On-line Trading, Data Warehousing, Customer Relationship Management, RTGS, NEFT,
Global Treasury, Securitization, Human Resources Management System, Employee Pay
Roll.

• 1964 branches across the country have gone live under CBS.

Bank’s State-of-the-Art Data Centre:

• Bank has built and commissioned its own State-of-the-Art Global Data Centre (DC) in
Mumbai for running its centralized banking solution and other applications in 1900+
branches across India and 23 other counties where the Bank is operating. The Data
Centre will function as a central data hub of the Bank for both its domestic and
international operations.

• The Data Centre has been designed and implemented by Hewlett Packard (HP), its
technology partner. It conforms to critical technology standards and is equipped with full
Communication and Network Infrastructure, meeting all the attributes of a Tier III Data
Centre and having certification capability for BS 7799.
Wide Area Network (WAN) - Networking of Branches under CBS:

• 1100+ branches in India have been networked through Lease Lines, ISDN, VSATs for
running multiple applications under CBS.

Branch Computerization:

• Bank has computerized operations in all branches in India. 513 branches have been
brought under computerization through cluster approach.

ATM Network:

• The Bank’s interconnected ATM network in India now stands at 1181 across 270 centres.

• The Bank’s plans are to extend this network in stages in future. The Bank also plans to
deploy low cost ATMs at Rural centers.

ATM-cum-Debit Cards:

• Bank’s Debit Card holders can use their card at over 15,000 VISA ATMs in India and
over 8,50,000 ATMs around the world. Bank’s Debit Cards are also accepted 1,00,000
Points of Sales (POS) across the country and 13 million POS terminals around the world.

• Master Card holders and holders of VISA cards issued by other banks can also access
their accounts through our Bank’s ATM network.

• The Bank is a member of National Financial Switch (NFS) set up by Institute for
Development and Research in Banking Technology (IDRBT). This enables our
customers to use ATMs of other banks who are also members of NFS, at a significantly
lower cost.

• The Bank's ATM cum Debit Card base has now crossed 9 lakhs.