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OverviewXPe.

book Page 1 Monday, February 5, 2001 2:08 PM

MetaFrame XP e
TM

English
Version 1.0
Part Number 664-0002
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Part Number 668-0002


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Contents

Overview of Server-Based Computing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6


Independent Computing Architecture and ICA Clients . . . . . . . . . . . . . . . . . . . . . . 8
Citrix ICA Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
ICA and Client Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Citrix Server Farms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Independent Management Architecture (IMA) . . . . . . . . . . . . . . . . . . . . . . . . . 12
Citrix Management Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Citrix NFuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Citrix MetaFrame XPe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Citrix Load Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Citrix Installation Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Citrix Resource Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Citrix Network Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
MetaFrame XPe Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using PDF Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Finding Information About Windows Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Subscription Advantage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Citrix on the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Before You Install MetaFrame XPe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
MetaFrame XP Licensing and Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Installing and Activating MetaFrame XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
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Citrix MetaFrame XPe Version 1.0

Thank you for purchasing Citrix MetaFrame XPe. MetaFrame XPe is the
total Citrix solution for a global enterprise—providing the core features of
MetaFrame XP as well as server load management, automated application
installation, server resource management, and integration with third-party
SNMP management consoles.
Before you install MetaFrame XPe, please read this guide for information
about the materials in this package.
MetaFrame XP Application Server for Windows, Version 1.0, is the Citrix
advanced server-based computing solution for Microsoft Windows
servers. The MetaFrame XP product incorporates the Citrix ICA
(Independent Computing Architecture) protocol and provides high-
performance, cost-effective, and secure ways to deploy, manage, and
access applications throughout an enterprise, regardless of client device or
network connection.
MetaFrame XP provides the following benefits:
• Brings server-based computing to heterogeneous computing
environments, providing access to shrink-wrapped and custom 32-bit
Windows applications regardless of client hardware, operating
platform, network connection, or protocol.
• Offers enterprise-class server and client management, which allows IS
professionals to scale, deploy, and support applications from a single
location.
• Provides a seamless user experience at the desktop by providing
Windows-based applications with exceptional performance that is
independent of bandwidth.
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6 MetaFrame XPe Overview Guide

Overview of Server-Based Computing


Heterogeneous computing environments are a fact of life in the today’s enterprise.
Computing infrastructures typically are built around incompatible parts, including
an installed base of various client devices (PCs, terminals, network computers, and
portables), different operating systems, multiple network protocols, and various
types of network connections.
Regardless of differences in computing environments, enterprises need to make
applications available to all of their users. MetaFrame XP bridges differences in
computing environments. MetaFrame XP allows organizations to keep their
desktops of choice and provide the best application fit for users and the enterprise.
Citrix MetaFrame XP application servers and Independent Computing Architecture
(ICA) Client software are designed to meet the needs of all types of businesses,
including large enterprises and application service providers (ASPs), whose
customers require robust, easily managed, and cost-effective delivery of Windows
applications to a variety of client devices.
Because the ICA protocol developed by Citrix supports all types of hardware,
operating platforms, network connections, and network protocols, it lets
organizations deliver a common set of applications to different types of client
devices and to users in separate locations, with better performance than alternative
technologies.
Because MetaFrame XP centralizes application installation and management, it
simplifies administration and unifies the enterprise computing environment. Citrix
technologies and MetaFrame XP deliver solutions with a variety of benefits for
application deployment throughout the enterprise:
Seamless desktop integration. MetaFrame XP provides a familiar user experience
because it enables complete access to local system resources, such as 16-bit stereo
audio, local drives, COM ports, local printers, and the Windows clipboard.
Applications look, feel, and perform as though they are running locally, even
though applications run remotely on the MetaFrame XP server. Users need no
additional training because they continue working in their familiar personal
computing environments.
Printer management features in Citrix Management Console simplify printer
configuration, providing users with more flexibility and access to local printers. The
business recovery feature in ICA Client software provides reliable backup
connections to ensure users have consistent access to published applications.
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Any client device. MetaFrame XP extends Windows applications to virtually any


client device and platform, including all Windows platforms (Windows 2000,
Windows CE, Windows Me, Windows 98, Windows 95, Windows NT, Windows
for Workgroups 3.11, and Windows 3.1) as well as non-Windows client platforms
including DOS, UNIX, Linux, OS/2 Warp, Macintosh, and Java.
Any network connection. Users can connect to networked MetaFrame XP servers
through standard telephone lines, WAN links (T1, T3, 56Kb, X.25), broadband
connections (ISDN, Frame Relay, ATM), wireless and CDPD connections, and the
Internet. The unique bandwidth-conserving nature of the Citrix ICA protocol makes
it an efficient solution for any network type, whether dial-up, LAN, WAN, Internet,
Intranet, or wireless. ICA performance is fast and consistent, regardless of network
infrastructure.
Any network protocol. MetaFrame XP supports ICA connections over TCP/IP, IPX/
SPX, NetBIOS, SLIP/PPP, and asynchronous protocols. The Citrix ICA protocol is
optimized for low-speed connections (28.8Kbps is the recommended minimum
speed). Dial-in async support eliminates the need to configure a RAS server or RAS
connection for client computers.
Sever-based computing is a logical, efficient paradigm for today’s networking
environments. Server-based computing helps organizations simplify application
deployment and administration, and thereby reduce the total cost of ownership of
their application services.
The components and technologies that enable Citrix server-based computing
include MetaFrame XP application servers, ICA Client software, the ICA protocol,
and Independent Management Architecture (IMA), the foundation layer that unifies
Citrix server-based computing solutions.
Citrix server-based computing is built on several key components:
Multiuser operating system. Server-based computing requires an operating system
that allows multiple concurrent users to log on and run applications in separate,
protected sessions on a single server. MetaFrame XP runs on Windows 2000
Servers (Server, Advanced Server, or Datacenter Server), Windows NT Server 4.0,
and Terminal Server Edition. In these server operating systems, MultiWin
technology licensed from Citrix provides the multiuser capabilities.
MetaFrame XP server software. MetaFrame XP is the application server component
of Citrix’s server-based computing solutions. The MetaFrame XP product
incorporates Citrix’s ICA protocol. The ICA protocol separates an application’s
logic from its user interface, so that only keystrokes, mouse events, and screen
updates (with required data such as sound) are sent across the network.
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Citrix ICA Clients. End users access applications running on MetaFrame XP servers
using ICA Client software installed on their client devices. ICA lets virtually any
type of client device access applications over any type of network connection,
including LAN, WAN, dial-up, and direct asynchronous connections. Because ICA
does not download applications to client devices (as in the Network Computing
architecture), application performance is not limited by bandwidth or device
performance.

Independent Computing Architecture and ICA Clients


MetaFrame XP provides server-based computing to local and remote users through
the Independent Computing Architecture developed by Citrix.
ICA is the foundation of Citrix server-based computing with MetaFrame XP and
ICA Client software. In simplified terms, the ICA protocol transports an
application’s screens from a MetaFrame XP server to ICA Client users, and returns
the users’ input to the application on the server.
As an application runs on a MetaFrame XP server, MetaFrame XP intercepts the
application’s display data and uses the ICA protocol to send this data (on standard
network protocols) to the ICA Client software running on the user’s client device.
When the user types on the keyboard or moves and clicks the mouse, the ICA
Client sends this data to the application on the MetaFrame XP server.
The Citrix ICA protocol provides advanced capabilities and enhanced performance
with Windows terminal services. ICA delivers high performance on high- and low-
bandwidth connections. It requires minimal client workstation capabilities, and
includes error detection and recovery, encryption, and data compression.

Citrix ICA Clients


Citrix ICA Client software lets users connect to Citrix servers (MetaFrame XP,
MetaFrame, and WINFRAME) and access applications. The ICA Client extends the
reach of Windows, Java and UNIX-based applications to virtually any client
platform or device, including: 286, 386, 486 and Pentium-based PCs, Windows-
based terminals, network computers, wireless devices, ICA-based information
appliances, RISC-based systems, PowerPCs, UNIX based computers, and X-based
devices.
ICA clients are available for Windows, Macintosh, UNIX, Linux, EPOC, Windows
CE, DOS, and Java platforms, as well as Web browsers that use the ActiveX control
or Netscape plug-in.
For detailed instructions on installing and configuring Citrix ICA Clients, refer to
the Citrix ICA Client Administrator’s Guides for the clients you plan to deploy.
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ICA Client Platforms


Citrix continually updates its ICA Clients to support varied client computing
platforms and operating system versions.
The MetaFrame XP product package includes a CD-ROM containing current
versions of all ICA Clients at the time of this server release.
Please visit the Citrix Web site download area at http://www.citrix.com/download
for information on new and updated ICA Clients.
The ICA Clients support the following computing platforms:
Windows 32-bit. The ICA Win32 Client supports client devices running Windows
9x, Windows NT 3.51, NT 4.0 (Workstation and Server), and Windows 2000.
In addition, Citrix provides versions of the ICA Win32 Client that are installable as
browser plug-ins and support Application Launching and Embedding with
compatible browsers. Application launching is available with any Windows-based
Web browser that supports configurable MIME types. Microsoft Internet Explorer 4
and later versions, and Netscape Navigator 4 and later versions also support
application embedding.
Windows 16-bit. The ICA Win 16 Client supports client devices running Windows
3.1 or greater (running in enhanced mode) and Windows for Workgroups 3.11 or
greater. It also supports client devices running OS/2 2.1, OS/2 Warp Connect 3.0,
and OS/2 Warp 4.0.
Windows CE. The ICA Windows CE Client works with client devices running
Windows CE 2.0 or later, including HPC, HPC Pro, PocketPC, and Palm form-
factor devices. OEMs also include a WinCE Client on Windows Based Terminals.
EPOC. The ICA EPOC Client works with client devices running EPOC release 5.
The EPOC client is downloadable from http://www.citrix.com/download.
Java. The ICA Client for Java is a full client application that works on most
computing platforms. It can be used as an applet that supports application
embedding with Web browsers that fully implement Sun’s Java Virtual Machine
(JVM) Version 1.1 or later.
Macintosh. The ICA Client for Macintosh supports Apple Macintosh (and
compatible) computers that contain 680040 or PowerPC microprocessors, with the
following operating system versions: System 7.1 or later with installation of
Apple’s Thread Manager; System 7.5.3; Mac OS 8 or later.
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UNIX. The ICA UNIX Client is available for client devices running the following
versions of UNIX:
• Linux x86: Red Hat 6.1, SuSE 6.4, Slackware 7.0, Debian 2.2, and Caldera 2.4
• Linux ARM: Netwinder Linux, kernel Version 2.2.14
• SCO UnixWare 7 (UnixWare 2.1 and OpenServer 5 with Binary Compatibility
Modules from SCO)
• Hewlett Packard HP-UX 10.x and above
• Sun Solaris 2.5.1 and above (SPARC); Version 2.6 and above (x86)
• Sun SunOS 4.1.4
• Silicon Graphics IRIX 6.2 and above
• Digital UNIX 3.2 and above
• IBM AIX 4.1.4 and above
DOS. ICA Clients for DOS are available in 32-bit and 16-bit versions. The 32-bit
version provides more features than the 16-bit version, while requiring less
conventional memory. The ICA Clients for DOS require DOS 4.0 or later and an
i386 or better processor.

Application Launching and Embedding


When you publish applications with MetaFrame XP, two methods are available to
make the applications available through Web browsers. These methods, referred to
collectively as Application Launching and Embedding (ALE), let users connect to
MetaFrame XP servers and use applications by simply clicking links on a Web
page.
Launching. Application Launching refers to running an application in an
application window that is separate from the Web browser window. When a user
launches an application from a Web page, the application runs in a separate window
and the user can continue to access other Web pages in the browser.
Embedding. Application Embedding refers to running an application in a Web page
that is displayed in a Web browser window. The Web page can include instructions
or other information, as well as HTML formatting that integrates the application
into the page.
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NFuse application portals. With Citrix NFuse, users can connect to applications
through corporate application portals that present customized application sets.
NFuse runs on a Web server and communicates with MetaFrame XP servers
through Citrix XML service. When users click an application link on an application
portal Web page, NFuse automatically downloads the appropriate ICA Client (if
necessary) and launches the application.

ICA and Client Devices


ICA enhances the user experience because it supports file system redirection for
client drive mapping, print redirection for client printer mapping, and COM port
redirection.
Drive mapping. Drive mapping allows disks on the Citrix server to be remapped so
that ICA Client users can access their local disks by their usual local drive letters.
Printer mapping. Printer mapping allows a printer device on the Citrix server to be
redirected to a printer that is defined on the client computer.
COM port redirection. COM port redirection allows a COM port on the client
computer to be treated as a COM port on the Citrix server.
Configuration of these mappings is built into the standard Windows device
redirection facilities. The client mappings appear as another network that presents
the client devices as sharepoints to which a drive letter or printer port can be
attached.
ICA also provides clipboard cut-and-paste and audio support for ICA Clients on
Windows. Audio support allows application sounds and Wav files to be played on
client devices.
In addition, ICA provides enhanced performance through intelligent caching of
bitmaps, persistent caching to disk, and use of advanced algorithms to discard
redundant screen changes and optimize display operations.

Citrix Server Farms


Citrix server farms provide you with a flexible and robust way of deploying
applications to ICA Client users. A Citrix server farm is a group of Citrix servers
managed as a single entity. Servers share some form of physical connection. In
addition, the servers in the server farm share a single IMA-based data store.
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Note Citrix servers running MetaFrame 1.8 or earlier versions can be grouped in
server farms for application publishing and centralized administration. However,
MetaFrame 1.8 and earlier versions do not use an IMA-based data store for a server
farm. MetaFrame XP servers cannot join an existing non-IMA server farm. For
information on interoperability of MetaFrame XP with MetaFrame 1.8 servers, see
“Interoperability with MetaFrame 1.8” in Chapter 3 of the MetaFrame XP
Administrator’s Guide.

MetaFrame XP uses the data store to centralize configuration information for a


server farm in one location. The data store maintains information about the servers,
applications, and Citrix administrators in the server farm. Creation of a data store
and connection to the data store by each server is a part of MetaFrame XP setup.

Independent Management Architecture (IMA)


MetaFrame XP incorporates the advanced Citrix server communications and
management foundation, the Independent Management Architecture (IMA). The
integration of the MetaFrame XP application server software with IMA is central to
the enhanced functionality of MetaFrame XP and the scalability of Citrix’s server-
based computing solutions.
IMA is a unified, enterprise-wide platform for installation, management,
maintenance, support, and security for your organization’s server-based computing
and application hosting services. It is both an architectural model and a protocol for
server-to-server communications. IMA is constructed on a collection of core
subsystems that define and control execution of Citrix products.
IMA enables MetaFrame XP servers to be arbitrarily grouped into server farms that
do not depend on the physical locations of the servers. IMA allows MetaFrame XP
servers to be in a single server farm even if the servers are on different network
subnets.
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With MetaFrame XP for Windows servers and the extensible Citrix IMA
foundation, organizations gain a wide range of enterprise management and
scalability features and options:
• Central administration of MetaFrame XP and other Citrix servers
• Centralized data store for all Citrix configuration data
• Centralized license management and pooling without license gateways
• ICA Client discovery of published applications without UDP broadcasts
• Logging of shadowed sessions
• Simple Network Management Protocol (SNMP) support
• Auditing of administration activity
While IMA and MetaFrame XP provide significant enhancements that facilitate
enterprise application hosting, both MetaFrame XP and IMA support the current
functionality of all existing ICA Client software from Citrix and will operate with
an installed base of ICA Clients.
In addition to the Citrix Management Console, several Windows-based
management utilities are included with MetaFrame XP. These utilities provide
management and configuration features that are independent of the IMA system.
As the size of an organization increases from dozens to hundreds to thousands of
users, additional MetaFrame XP servers can be added to the server farm. With
IMA, MetaFrame XP installations can scale to multi-site, enterprise-level server-
based computing scenarios, while administrators maintain complete control from
any location.

Citrix Management Console


The management interface for MetaFrame XP servers and server farms is the Citrix
Management Console, an extensible Java-based tool that operates in the framework
of IMA. The console communicates with MetaFrame XP servers and other IMA-
based Citrix servers using the IMA protocol over TCP/IP.
Citrix Management Console and IMA allow management of MetaFrame XP
servers and server farms from any location. Authorized administrators can run the
console on any connected Windows NT or Windows 2000 workstation, in addition
to MetaFrame XP server consoles.
When you install Citrix Management Console, the Setup program also installs the
files necessary for IMA protocol communication on any supported workstation or
server. Installation of the console is optional (though recommended) with
MetaFrame XP server installation.
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Note Citrix Management Console incorporates functionality provided by several


separate management utilities in MetaFrame 1.8 and earlier versions, including Citrix
Licensing (plicense.exe), Citrix Server Administration (mfadmin.exe), and Published
Application Manager (appcfg.exe).

Citrix NFuse
NFuse is a highly customizable application delivery mechanism that integrates the
capabilities of Citrix server software with Web application deployment. NFuse is
included with MetaFrame XP; essential NFuse components are installed by default
for a “turnkey” NFuse setup on MetaFrame XP servers (when the MetaFrame XP
Setup program detects that Internet Information Server and the Microsoft JVM is
also installed).
NFuse uses Java object technology executed on a Web server to dynamically create
an HTML-based presentation of the Citrix server farm. Every user sees a Web page
customized with the applications available in the server farm for that user.
NFuse is a developer’s tool and a Web master’s application. It includes an
application programming interface and an easy-to-use wizard. The API lets you
create customized Web server scripts for your environment, while the wizard
creates scripts that you can use or modify according to the NFuse API.
NFuse provides complete control over application deployment. Using the NFuse
API, you can configure all ICA session options without entering any settings at
users’ desktops.

Citrix MetaFrame XPe


MetaFrame XP incorporates the advanced Citrix server communications and
management foundation, the Independent Management Architecture (IMA). Citrix
IMA is an extensible architecture that supports current Citrix management products
and services and will support future releases of management products that function
with MetaFrame XP and the IMA framework.
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MetaFrame XP ships with software modules that plug in to the Citrix Management
Console, so administrators can use the same interface to manage basic and extended
features of MetaFrame XP and Citrix server farms. Using MetaFrame XPe with
Citrix Management Console, you have centralized management of:
• Citrix Load Manager
• Citrix Installation Manager
• Citrix Resource Manager
• Citrix Network Manager

Citrix Load Manager


With Citrix Load Manager, you can implement session-based load management
among the MetaFrame XP servers in a server farm. You can access Load Manager
from any workstation running the Citrix Management Console.
With Load Manager, you can monitor server loads and use pre-configured and
custom “load evaluators,” which calculate server loads based on a variety of
criteria. Load Manager routes the requests of ICA Client users to run applications to
the servers that are less used, avoiding bottlenecks in server farm performance.
When connections are balanced in the server farm, your users can run the
applications they need quickly and efficiently. You can increase productivity
through monitoring of your servers and application loads to identify problem areas
as soon as possible.
You can use Load Manager XP to make load changes to each server or application
as you view your environment. You can also make global changes by adjusting the
thresholds of your load evaluators and applying them to all your MetaFrame XP
servers and applications.

Citrix Installation Manager


Installation Manager provides administrators with tools to deploy applications to
multiple Citrix servers quickly and eliminate the need for manual installation of
applications on Citrix servers.
Installation Manager can automate the application installation process, enabling the
replication of published applications to Citrix servers across an enterprise.
Installation Manager lets organizations save time and reduce errors when they must
install many applications or applications that are frequently updated.
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Installation Manager allows you to schedule the deployment of applications to


MetaFrame servers, and to uninstall applications according to a specified schedule.
Installation Manager also supports deployment of MSI-enabled applications
without requiring a packaging step. The status of tasks being run using Installation
Manager is displayed in Citrix Management Console.

Citrix Resource Manager


Citrix Resource Manager is an application- and systems-management product
designed specifically for Citrix and Microsoft multiuser Windows environments.
Resource Manager provides full-featured management tools for analyzing and
tuning MetaFrame and Windows NT Server 4.0, Terminal Server Edition or
Windows 2000 server systems. Resource Manager provides audit trails, system
monitoring, and billing reports. The product works with the same Open Database
Connectivity (ODBC)-compliant databases as MetaFrame XP to capture user
connection information.
Resource Manager lets you view the percentage of time applications are used in
contrast with the total time that applications are loaded. More than 30 real-time
performance counters can be analyzed and displayed with green, yellow, or red
condition indicators. Thresholds for each performance counter can be customized
and alerts can be transmitted by SMS or e-mail message.
For billing reports, you can set fees per minute of connection time, or by RAM or
processor utilization. You can assign users to cost centers and construct billing
reports to show resource consumption, session start times, elapsed time, and
applications executed.

Citrix Network Manager


Citrix Network Manager provides systems management capabilities through
third-party SNMP management consoles. Network Manager consists of an SNMP
agent that is included with MetaFrame XP and plug-ins for supported SNMP
management console applications.
The Network Manager plug-ins allow you to remotely monitor the status of
MetaFrame XP servers. Using a third-party SNMP management console, you can
terminate processes on MetaFrame XP servers, as well as send a message to, log
off, or disconnect an active ICA session on a MetaFrame XP server.
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The Network Manager plug-ins interact with the SNMP management consoles
through API calls provided by the SNMP management consoles. The Network
Manager plug-ins automatically:
• Explore and gather information from MetaFrame XP servers with the SNMP
agent enabled
• Update the gathered data on the network map
• Log MetaFrame XP server traps in the event database

MetaFrame XPe Documentation


This overview guide covers the MetaFrame XP, Load Manager, Installation
Manager, Resource Manager, and Network Manager products. It provides support
information, and instructions for activating your Citrix software licenses. It is the
only printed documentation included with your MetaFrame XPe package.
The Citrix MetaFrame XPe package includes electronic documentation and online
application help. Documentation specific to each Citrix product is available on the
product’s CD-ROM.
On a MetaFrame XP server, documentation is installed in a Documentation folder.
You can display the contents of this folder by choosing Programs > Citrix >
Documentation from the Start menu.
The following documentation is included with MetaFrame XPe in Adobe PDF
format:
• The MetaFrame XP Administrator’s Guide provides conceptual information
and procedures for system administrators who install, configure, and maintain
MetaFrame XP for Windows. This file is in the DOC directory of the
MetaFrame XP CD-ROM.
• The MetaFrame_XP_Readme.txt file contains last minute updates, corrections
to the documentation, and a list of known problems. This file is in the root
directory of the MetaFrame XP CD-ROM.
• The Citrix ICA Client Administrator’s Guides provide instructions for system
administrators who deploy ICA Clients to end-users on various computing
platforms. These files are located in the DOC directory of the ICA Client CD.
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• The ICA Client Object Guide provides information and examples for Citrix
server administrators, Web masters, and ISVs who want to integrate the Citrix
ICA Client into environments and custom applications that support object
embedding. The file is located in the DOC directory of the ICA Client CD.
• The Citrix NFuse Administrator’s Guide tells administrators how to install,
configure, and customize NFuse. This file is located in the root directory of the
NFuse CD.
• The Citrix Load Manager Getting Started Guide provides information on the
requirements and features of Load Manager. This file is in the root directory of
the MetaFrame XP CD-ROM.
• The Load_Manager_Readme.txt file contains last minute updates, corrections to
the Load Manager documentation, and a list of known problems. This file is in
the root directory of the MetaFrame XP CD-ROM.
• This Citrix Installation Manager Getting Started Guide provides installation,
upgrade, and setup information for Installation Manager. Refer to the online
help for information on how to package your applications and install the
packages. This file is in the root directory of the Installation Manager CD-
ROM.
• The Installation Manager Readme.txt file contains last minute updates,
corrections to the Installation Manager documentation, and a list of known
problems. This file is in the root directory of the Installation Manager CD-
ROM.
• The Resource Manager Administrator’s Guide provides a general introduction
to installing, configuring, and maintaining Resource Manager. This manual is
available in Adobe PDF format in the DOC directory of the Resource Manager
CD-ROM.
• The Resource Manager Readme.txt file contains last minute updates,
corrections to the Resource Manager documentation, and a list of known
problems. This file is in the root directory of the Resource Manager CD-
ROM.
• The Network Manager Administrator’s Guide provides conceptual information
and procedures for system administrators who install, configure, and maintain
Network Manager. This manual is available in Adobe PDF format in the root
directory of the Network Manager CD-ROM.
• The Network Manager Readme.txt file contains last minute updates, corrections
to the Network Manager documentation, and a list of known problems. This
file is in the root directory of the Network Manager CD-ROM.
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Using PDF Documentation


To use the product documentation that is provided in PDF files, you need to have
the Adobe Acrobat Reader program. The Reader program lets you view, search, and
print the documentation files.
If you need to obtain the Reader program, you can download it for free from Adobe
System’s Web site (http://www.adobe.com). The self-extracting file includes
installation instructions.

Using Online Help


Online help is available for the Citrix Management Console and the other tools that
are included with MetaFrame XP.
You can access online help from the Help menu of each program; the program must
be running for you to view its online help. You can use shortcuts to launch
MetaFrame XP utilities and the Citrix Management Console. Shortcut icons are
located in the MetaFrame XP folder. To open this folder, click the Start menu and
choose Programs > Citrix > MetaFrame XP.
Online help for the Citrix Management Console is in JavaHelp format and requires
the Java Run-Time Environment (JRE), which MetaFrame XP installs by default on
the server. Online help for server utilities and the Windows ICA Clients is in
WinHelp format, which is available by default on all Windows systems. Online
help for other ICA Clients uses standard help formats for their platforms.
Citrix ICA Client software for all platforms includes online help for using
applications and configuration settings. Help is available from Help menus or Help
buttons in the ICA Clients.
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20 MetaFrame XPe Overview Guide

Finding Information About Windows Servers


Most compatibility guidelines for Windows NT Server 4.0, Terminal Server
Edition, and Windows 2000 Servers can be applied to Citrix MetaFrame XP
because MetaFrame XP is designed to run with these products.
For example, MetaFrame XP supports the deployment of Win32, Win16, DOS, OS/
2 1.x (text only), and POSIX applications. The ICA technology included in
MetaFrame XP extends the capabilities of Windows servers and, in some cases,
requires additional setup and configuration for best application performance.
• For Windows 2000, information on application compatibility and deployment
issues is available at the Microsoft Web site at
http://www.microsoft.com/Windows2000
• For Windows NT 4, Terminal Server Edition, information on application
compatibility and deployment issues is available at
http://www.microsoft.com/ntserver
For instructions on installing and using Windows servers, see the Microsoft
documentation included in your Windows package and the Microsoft Web site
(http://www.microsoft.com).

Service and Support


Citrix provides technical support primarily through the Citrix Solutions Network
channel partners. Our CSN partners are trained and authorized to provide a high
level of support to our customers. Please contact your supplier for first-line support
or use Citrix Online Technical Support to find the nearest CSN partner.
In addition to the CSN channel program, Citrix offers Online Technical Support
Services at http://www.citrix.com/support/ that include the following:
• Downloadable Citrix ICA Clients, available at
http://www.citrix.com/download/
• A Frequently Asked Questions page with answers to the most common
technical issues
• An FTP server containing the latest service packs and hotfixes for download
• An Online Knowledge Base containing an extensive collection of technical
articles, troubleshooting tips, and white papers
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Citrix MetaFrame XPe Version 1.0 21

Subscription Advantage
Subscription Advantage gives you an easy way to stay current with the latest server-
based software functionality and information. Not only will you get automatic
delivery of software upgrades, enhancements, and maintenance releases that
become available during the term of your subscription, you also get priority access
to important Citrix technology information. Contact your Citrix sales representative
or a member of the Citrix Solutions Network for purchasing information.

Citrix on the World Wide Web


The Citrix Web site, at http://www.citrix.com, offers a variety of information and
services for Citrix customers and users. From the Citrix home page, you can access
Citrix online Technical Support Services and other information designed to assist
MetaFrame XP administrators, including the following:
• Citrix Product Documentation Library containing the latest documentation for
all Citrix products (at http://www.citrix.com/support, select Product
Documentation)
• Downloadable Citrix ICA Clients (at http://www.citrix.com/download)
• Program information on Citrix Preferred Support Services options
• An FTP server containing the latest service packs, hotfixes, utilities, and
product literature for download
• An online Solution Knowledge base containing an extensive collection of
application notes, technical articles, troubleshooting tips, and white papers
• Interactive online Solution Forums for discussion of technical issues with other
users
• Frequently Asked Questions pages with answers to common technical and
troubleshooting questions
• Information about programs and courseware for Citrix training and
certifications
• Contact information for Citrix headquarters, including worldwide, European,
Asia Pacific and Japan headquarters.
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22 MetaFrame XPe Overview Guide

Before You Install MetaFrame XPe


Installation Management Services 1.0b uses a player that is not supported on
MetaFrame XP. For this reason, you must run the Installation Management
Services 1.0 application migration utility (IM_APP_UPGRD.EXE) before you
install MetaFrame XP. This utility removes the player dependency for applications
published with Installation Management Services 1.0b in a MetaFrame XP
environment.

Important If you do not run the Installation Management Services 1.0 application
migration utility before installing MetaFrame XP, you must remove and republish
applications published with Installation Management Services 1.0b.

The migration utility is available from the Software Updates section at


http://www.citrix.com/support/.

MetaFrame XP Licensing and Activation


Citrix licensing involves several types of licensing codes and concepts.
• A product code identifies a legitimate copy of Citrix software. The product code
on a server specifies which product license the server takes from the license
pool for the server farm.
• A product license is a license to install and run one or more Citrix products.
• A connection license is a license that enables ICA Client connections to
MetaFrame servers. A connection license can contain multiple counts. Each
count allows a single ICA connection to a MetaFrame server.
• A license set is an association among all licenses of the same type and version.
For example, a 10-count connection license and a 100-count connection license
are members of the same license set.
Every licensed Citrix product has an associated serial number. During installation,
or after you install the software, you enter the serial number and a license number is
generated. You use this license number to get an activation code to activate the
license.
For more information on licensing, see Chapter 6 of the MetaFrame XP
Administrator’s Guide, “Licensing MetaFrame XP.”
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Citrix MetaFrame XPe Version 1.0 23

Installing and Activating MetaFrame XP


The MetaFrame XP Setup program prompts you to enter serial numbers for Citrix
licenses during product installation. Before using Citrix software, you must activate
each Citrix license to enable the license. Licenses have a grace period after
installation. During the grace period, the software can function while periodic
messages remind you to activate the license. If you do not activate the license by the
end of the grace period, the license is disabled.

Note If you do not enter the serial numbers for Citrix licenses during installation, you
must add the licenses after installation using Citrix Management Console. Instructions
for adding licenses are available in Chapter 6 of the MetaFrame XP Administrator’s
Guide, “Licensing MetaFrame XP,” and the online help.

! To activate a Citrix license


1. Click Licenses in the left pane of Citrix Management Console. License
information for the farm appears in the right pane.
2. From the License Numbers tab, select the license you want to activate.
3. Select Activate from the right-click menu. The Activate License dialog box
appears.
4. Click Copy to Clipboard to copy the license number. Do not close the Citrix
Management Console window.
5. Use a Web browser to access the Citrix Product Activation System at
http://www.citrix.com/activate.
6. Follow the instructions on the Web page and paste the copied license number
when prompted. The Citrix Product Activation System displays the activation
code on the Web page.
7. Copy the activation code from the Web page.
8. In the Activate License dialog box of Citrix Management Console, paste the
activation code into the text box and click OK.
In the License Numbers tab, the status of the selected license number changes to
Activated.
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