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Your weekly source of business intelligence

April 12–18, 2011 • Issue 1120 BIV.COM  $3.00

INSide transportation

ICBC profits down, insurance


broker blood pressure up 3
Helijet’s new northern exposure
Leaders’ race: NDP’s four-part
anti-HST harmony 4

Container shortage squeezes port


trade flow to Asia 5

Developer rolls dice on HST


referendum outcome 11

Big pharma goes back to school


days for R&D resources 10

CONSTRUCTION
IN VANCOUVER
Dominic Schaefer

Quarterly report on Metro


Vancouver’s construction
industry C1-C12 Helijet International president and CEO Danny Sitnam: “we may consider expansion in the air-medical fields and growth in the fixed-wing air
medical side because we’re already in it and there seems to be more room to grow” see Helijet, 4
Casino expansion gamble a bad
bet for City of Vancouver 32

Diving for dollars


>B.C. miners taking the plunge
At the time, Heydon was founder and
president of Nautilus Minerals (TSX:NUS),
into ocean abyss on the back which was based in Vancouver and at the
Conifex boss Ken Shields banking forefront of the sector.
of record resource prices But then the Great Recession hit, capital
on Chinese demand and clean
energy to build B.C.’s next flows dried up and the oceans were forgot-
forestry giant 35 >Bull market injects new life into ten as miners hunkered down to ride out the
fledgling marine mining sector economic storm.
Biggest construction Now, emerging nations are demanding
starts in 2010 C6
after three years of industry inertia resources, metal prices are reaching for the
list stars and, after a failed attempt at retire-
By Joel McKay ment, Heydon has plunged back into the
water.

Subscriber details I nsatiable demand for base and precious


metals is generating a groundswell of ex-
ploration worldwide, pushing miners back
“The big opportunity, the huge oppor-
tunity is offshore. It has to be,” a passionate
Heydon said during a telephone interview
Plan sea: Nautilus Minerals launches a remotely
operated vehicle to explore the seafloor
into Earth’s final frontier – the ocean. from his home in Australia.
A few years ago, a handful of companies His new company is DeepGreen Resour- mining is underwater.
around the world were looking to commer- ces, a private outfit looking to go public and It’s a compelling tale, one not shy on ideas
cially mine metal from the ocean floor. set up shop in Vancouver this fall. about dredging submerged deposits to pro-
Although the oil and gas industry had The company is focused on one project tect biodiversity on land.
been extracting crude from the depths of – Clipperton, a copper-nickel deposit on But for investors the more captivating
the abyss for decades, the mining industry the abyssal plains between Hawaii and part of the story is that underwater deposits
was a newcomer. Mexico. appear to have much higher ore grades than
Business in Vancouver Issue 1120
David Heydon, often considered the Heydon has no problem talking about their land-based counterparts, where most
7 71114 78312 6 16 father of modern deep-sea mining, said the “millions and millions” of tonnes of of the large, well-endowed projects have
PM40069240 R8876
the industry regarded these companies as ore he believes Clipperton contains, but already been developed.
Return undeliverable Canadian addresses to Circulation
“quirky” investment stories. he’s more apt to explain why the future of see Seabed, 6

140
Department: 102 East 4th Avenue, Vancouver, B.C. v5t 1g2.
www.rbs.ca
604.682.3664

Business Intellectual Property


let our experience work for you – after all we are... Advanced Education & Research
32
Comment Daily business news at www.biv.com  April 12–18, 2011

Public Offerings

Timothy Renshaw
A cautionary tale of fat
cats and lean thinking

L ean manufacturers can get fat


real fast.
Toyota’s 2010 saga is a testament
calls Big Company Disease. Among
other initiatives, executive ranks were
trimmed and decision-making pro-
to that. The addendum to this yarn, cesses localized to promote nimble-
however, is that companies built ness of execution and reduce head
better from the start can turn even office micromanagement.
the worst corporate cock-ups into The customer-focus mantra that
improving that solid foundation. the sturm und drang of unpreced-
David Chao can speak to that. In ented global expansion had drowned
our last episode with the man from out was back atop the playlist for new
Lean Sensei International (issue Toyota president Akio Toyoda.
1041; October 6-12, 2009), Toyota was The company appears now to
riding a hot streak. In auto industry be heading in the right direction on
argot, it had accelerated past the over- Toyota Way.
weight General Motors motorcade to Revenue in fiscal 2011’s first nine Cartoon by Rice
become the world’s top automaker. months was up 5% compared with
But the exhilarating wind in the the same period a year earlier. At Large
For Chao, recently returned from
Peter Ladner
hair for the executive team in the
of destination gamblers and looked
bright Toyota convertible motoring Japan and the devastation that has
at the net impact of the expansion –
down the fast lane didn’t last long.
The company took some ill-ad-
The exhilarating wind in Casino expansion gamble after factoring in losses to other lo-
cal casinos.
vised detours along Toyota Way. The
apostles of lean manufacturing and
the hair for the executive a bad bet for Vancouver Its prediction of the net increase
in revenue to BCLC was $47 mil-
enlightened corporate vision that
lion. Deloitte’s comparable number
championed customer care were soon
team in the bright Toyota
getting sideswiped at every turn. You
might recall something about brak-
convertible didn’t last long
A s we head into the decision-
making homestretch on the
Edgewater Casino expansion de-
editorial board briefings, city reports
and public statements, all stamped
with the imprimatur of a Deloitte
is 425% greater.
Similarly, Deloitte’s estimates of
new gambling revenue to the City
ing-system problems and faulty ac-
bate, it’s hard to know what we’re be- study for an unnamed client: the ex- of Vancouver are more than three
celerator pedals. Around nine million
ing asked to bet on. panded casino/hotel project will pro- times higher than the HLT number
vehicle recalls later, the media piling- crippled parts of that country, there
The financial ground keeps shift- vide the City of Vancouver with $17 ($3.6 million).
on had begun to wane somewhat. are parallels between the corporate
ing. It’s as if someone keeps changing million in gambling revenue (up from BCLC counters that the HLT re-
But the damage inflicted was sig- and country disasters and how the
the horses in the race. $6 million today), spin off $224 mil- port was based on an expansion with
nificant. Early in 2010 Toyota’s stock Japanese culture is helping rather
First it was a casino touted as twice lion to the province of B.C. and gener- 20% fewer slots than the Deloitte re-
price was down 20%. Its 2010 year- than hindering the recovery process.
the size of the existing one. ate $538 million in economic activity port. OK, but how does that account
end financials showed revenue and The finish line for both is still many
“We’re moving it across the street annually. One number eroded slight- for Deloitte’s estimates, which are
sales recovering but still down from miles away: Japan struggling to re-
and doubling its size,” Paragon CEO ly when BC Lottery Corp. (BCLC) 300% to 400% higher?
pre-recall days. Net revenue dropped build; Toyota facing production shut-
Scott Menke told the Vancouver Why was this other document
7.7% compared with the previous year. downs in North America because Deloitte’s estimates of new
Board of Trade. never brought into the public discus-
The corporate pain, however, was not of parts shortages in Japan. But hu-
Based on the city’s staff report, the sion, even though BCLC had com-
confined to sales and revenue. The mility, patience and consistency are gambling revenue to the
expanded casino is actually 3.1 times missioned it?
company and its corporate culture of among the common cultural traits
as large as the existing one. Why did BCLC tell HLT not to
continual improvement (kaizen) and coming to the fore on both fronts. City of Vancouver are more
We also heard from Menke that consider international destination
innovation (kaikaku) were shaken They look good on a global auto
casinos are “safer than shopping tourism, but allow predictions of
from the top down, its reputation for colossus. Far more appealing they are than three times higher
malls.” international tourism to underpin
quality tarnished worldwide. than the inert culture of entitlement
Meanwhile the retired head of the Deloitte’s projections? Why were the
But, as Chao sees it, that was not that helped topple the former auto- than the HLT number
RCMP’s integrated illegal gaming en- business community, the public and
all bad. The series of corporate calam- making champ of the world from its
forcement team, Fred Pinnock, is on the city led to believe exclusively in
ities, he said, made “the world’s most pedestal and whose homeland, stag-
record as saying “other than correc- CEO Michael Graydon told Vancou- the Deloitte study, a dubious piece of
powerful car company stand up and gering under an accumulated debt es-
tional institutions, casinos have the ver city council to expect between $12 marketing hype built on assumptions
take notice.” timated to be around $44 trillion, still
highest density of organized crime million and $14 million, not the $17 rejected by BCLC in the HLT study?
That it did, and it would have been does not know how to control spend-
figures anywhere.” Think money million originally promised. Finally, do all these business asso-
an obtuse operation had it not. But ing. Any bets on which corporate cul-
laundering. Largely on the basis of the Deloitte ciations and unions really want their
more than taking notice, Toyota was ture will deliver real long-term recov-
After initial promises that “des- numbers, the BC Business Coun- city to be built around an enterprise
“humbled … brought to its knees … ery and improvement sooner? •
tination gamblers” would bring $100 cil, the Vancouver Board of Trade, widely known to have adverse eco-
[it had forgotten] that crises can hap-
million into the casino, a tsunami of the Downtown Vancouver Business nomic impacts in other jurisdictions,
pen to the best of companies.” Timothy Renshaw (trenshaw@biv.
independent observers from UBC Improvement Association, the BC promoted by fudged numbers?
Time for some of Toyota’s com) is the editor of Business in Van-
real estate professor Tsur Somer- Chamber of Commerce and vari- Vancouver city council is expected
much vaunted lean thinking – the couver. His column appears every two
ville to local casino and hotel insid- ous unions endorsed the casino ex- to vote on this on April 19. It should
antidote to the ill effects of what Chao weeks.
ers agreed with U.K. international pansion. vote it down and look for economic
gambling expert Peter Collins, who Now we discover, through a quiet development that creates productive
What’s your opinion? told BC Business that “pretty much release on Frances Bula’s blog, that an jobs without victims and myriad hid-
BIV welcomes readers’ opinions. All letters, including those sent by e-mail, 90% of your revenues will come from independent study on the Edgewater den costs. •
must include the author’s name, address and daytime telephone number. people living within half an hour’s expansion for BCLC in September
Business in Vancouver, 102 East 4th Avenue, Vancouver, B.C. V5T 1G2. drive time, or maybe 45 minutes.” 2009 came to a radically different Peter Ladner (pladner@biv.com) is a
Fax: 604-688‑1963. E-mail: news@biv.com. Through all of this, three key conclusion. Prepared by HLT Advis- founder of Business in Vancouver and
We reserve the right to edit for brevity, clarity and legality. numbers were held aloft in the media, ory Inc., it discounted expectations a former Vancouver city councillor.

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