Defining Customer Item Cross References

Item Cross reference is basically the relationship you establish between an item and some entitity like old item
numbers, supplier item numbers or some UCC/EAN reference numbers(in case u r going to capture Barcoding
related details) etc.

Customer item cross reference is nothing but how a customer identifies your item number.eg..if there is an
item by number say MH02012102 which represents Air Filter for your company, and the customer identifies
the same as AF-15cm,then if you establish this reference,the it would be easy to transact when a SO comes
in from that customer.You can define in the combo basis of kind Item/customer specific.

This is useful when the customer want's to reflect the "Customer's Item description" instead of using the companies
item description.

Basically item cross Reference is reference ur inventory item with some other inventory item.. And Customer Item
cross refence means Cross referncing the Invnetory Item with the customer Items..

Use the Customer Item Cross References window to define and update cross references
between your inventory items and the customer item numbers defined in the Customer
Items Summary/Detail windows. See: Defining Customer Items.

To find customer item cross references:

1. Navigate to the Find Customer Item Cross References window by selecting

Customer Item Cross References on the menu.
2. Enter selection criteria to restrict the search. You can select the Clear button to
clear all selection criteria.
3. Select the Find button.

To define customer item cross references:

1. Navigate to the Customer Item Cross References window by selecting the New
button in the Find Customer Item Cross References window.
You can also navigate to this window by selecting the Cross Reference button in
the Customer Items Summary window. Inventory displays the existing cross
references for the customer item on the current line in the Customer Items
Summary window, and you can add new cross references by selecting a new row.
2. Enter the customer item number. The current customer is displayed if you
navigated to this window from the Customer Items Summary window.
3. Enter the inventory item number for which you want to establish a cross
reference to the customer item number.
4. Enter the Rank as a positive number. To permit alternate or substitute inventory
items for a customer item, you can define multiple cross references to inventory
items for a single customer item. In these cases, you must specify the Rank of the
cross reference. The highest rank is 1.
5. Deselect Active to deactivate the cross reference.
6. Save your work.
 To update customer item cross references:

1. Navigate to the Customer Item Cross References window by selecting the Find
button in the Find Customer Item Cross References window. Inventory displays
all existing cross references that meet your selection criteria.
You can also navigate to this window by selecting the Cross Reference button in
the Customer Items Summary window. Inventory displays the existing cross
references for the customer item on the current line in the Customer Items
Summary window.
2. You can update the Customer Item, Item, Rank, and Active checkbox.

To activate or deactivate a cross reference:

o Select or deselect Active.

See Also

Defining Customer Items

Use the Customer Items Summary and Customer Items Detail windows to define and
update customer items. You can toggle between these windows with the Summary/Detail
option in the Go option on the Toolbar. You can cross reference customer items to your
Oracle Inventory items to support processing orders and shipments. See: Defining
Customer Item Cross References.

To find customer items:

1. Navigate to the Find Customer Items window by selecting Customer Items

from the menu.
2. Enter selection criteria. Note that you can enter a specific Address Category or
Address only if you have entered a customer.
3. Select the Find button to open the Customer Items Summary window.

To define customer items:

1. Enter the Customer Item number and description.

2. Select one of the existing Customer Names (in the Details window, you can use
either Customer Name or Customer Number,). See: Entering Customers.
3. Select the Definition Level: Customer, Address Category, or Address.
A customer item defined at the Customer level is recognized across all address
and address categories for that customer. If you ship an item to multiple customer
ship-to sites that have been grouped as an address category, you can define the
customer item for that address category. You would define a customer item at the
address level if you ship the item to only one ship-to site for that customer.
 4. For the Address Category definition level, enter the address category. See:
Entering Customers.
5. For the Customer Address definition level, enter the customer address. See:
Entering Customers.
6. In the Commodity alternative region, you can assign the customer item to a
Commodity Code. See: Defining Commodity Codes.
7. In the Container alternative region, you can enter the default master and detail
containers for this customer item as well as the minimum fill percent for the
container. See: Defining Container Types.
8. In the Model, Departure Planning alternative region, you can reference a
customer item as a Model by entering the inventory item number of an existing
Model item (the BOM Item Type attribute is set to Model). See: Bills of Material
Attribute Group.
You can also check Required to indicate that items must be departure planned
before they released and Before Build to indicate that ATO items must be
departure planned before they are built. See: Overview of Departure Planning
Workbench.
9. In the Demand Tolerances, Active alternative region, you can enter positive
and negative tolerance percentages and select or deselect the Active check box.
10. Save your work.

To open the Customer Items Details window:

o To facilitate information entry, you can select the Open button in the
Customer Items Summary window to open the Customer Items Details
window, where you can enter any of the information in the Customer
Items Summary window.

To activate or deactivate customer items:

o Select or deselect the Active checkbox in the Customer Items Detail

window or in the Demand Tolerances Active alternative region in the
Customer Items Summary window.

To set defaults:

o Choose the Set Defaults button to open the Customer Item Defaults
window. See: Setting Customer Item Defaults.

To enter additional customer item information for Oracle Automotive:

o Select the Automotive button to open the Automotive Customer Items

window. See: Entering Oracle Automotive Customer Item Information.

To define a customer item cross reference:

 o Choose the Cross Reference button. See: Defining Customer Item Cross
References.

Additional Information: The profile is used to determine whether the customer item can
be updated.

Defining Items
With the Master Item window you can define and update items and the attributes
associated with them (such as description, lead time, unit of measure, lot control, and so
on).

Much of the information for an item is optional. You define only the information you
need to maintain the item.

Note: Throughout this document, we refer to engineering items generically, as

items.

Updating Item Attributes

To update Master level attributes use the Master Item window. If an attribute is
controlled at the Master level, the value of the attribute applies for all organizations in
which the item is assigned.

You must use the Organization Item window to update Organization level item attributes.
This update window only updates Organization level attributes in your current
organization. See: Updating Organization Level Items. If you change an Organization
level attribute with the Master Item window, you are simply defining the default value for
that organization level attribute (and changing the value in the master organization). This
default is used when you assign an item to a new organization.

Prerequisites

o Organization parameters

o Item attribute controls

o Units of measure

o Statuses

o Categories

o Other entities such as planners when you want to assign them to items
To define an item:

1. Navigate to the Master Item window.

2. Enter a unique designator for the item.
3. Optionally, select a Control Level to enable only Master level or Organization
level attributes. The default is to enable all attributes.
4. Select an alternative region to display an item attribute group where you can
specify values for attributes in that group.
For information on the attributes for each group and the values you can enter see
Item Attributes Listed by Group Name.
Note: To locate a particular attribute without manually looking through the
alternative regions choose Find Attribute from the Special menu.
5. Save your work.

To display existing items:

o Choose Find from the Query menu and enter search criteria in the Find
Master Items window. If you do not enter search criteria and choose Find,
the search is made for all items. The results display in the Master Items
Summary folder window.

To define an item by copying attribute information from an existing item:

1. From the Master Item window choose Copy From on the Special menu to open
the Copy From window.
2. Enter the name of the item whose attribute information you want to copy.
3. Choose Cancel to close the Copy From window, choose Apply to copy attribute
information, or choose Done to copy attribute information and close the Copy
From window.
Item attribute information is copied from the copy item to the new item you are
defining. You cannot use this process to copy attributes to an existing item.
Attention: Category relationships, organization assignments, catalog group
information, and costs are not copied.
4. Save your work.

To define an item using a template:

1. From the Master Item window choose Copy From on the Special menu.
2. Enter the name of the template you want to apply.
3. Choose Cancel to close the Copy From window, choose Apply to copy
template information, or choose Done to copy template information and close the
Copy From window.
You can apply multiple templates to the item. The more recent attribute values
(from the last template applied) override previous values unless the previous
value is not updatable (such as the Primary Unit of Measure, which is never
updatable). See: Item Templates.
 4. Save your work.

To copy attributes from an existing item and apply a template at the same time:

1. From the Master Item window choose Copy From on the Special menu.
2. Enter the name of the template and the item you want to apply.
3. Choose Cancel to close the Copy From window, choose Apply to copy attribute
and template information, or choose Done to copy attribute and template
information and close the Copy From window.
Note that the item is copied first, and then the template is applied.
4. Save your work.

Customer Item and Customer Item Cross References

Interfaces
You can import customer items and customer item cross references from any source into
Oracle Inventory and Oracle Engineering using the Customer Item and Customer Item
Cross References Interfaces.

Before you use the Customer Item and Customer Item Cross References Interfaces, you
must write and run custom programs that extract customer item and customer item cross
reference information from your source system and insert it into the
MTL_CI_INTERFACE and MTL_CI_XREFS_INTERFACE tables. After you load the
customer items and customer item cross references into these interface tables, you run the
Customer Item and Customer Item Cross References Interfaces to import the data. These
interfaces assign defaults, validate data you include, and then import the new customer
items and customer item cross references.