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INTER ACT
making space for dialogue, ideas and solutions
• dialogue processes
• conflict management
• project management
• dynamic learning
since 1998 designing, managing and facilitating participatory
processes on communal and regional / transfrontal levels; within
sustainable development and integration / migration and for the
enhancement of renewable energies ...
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Structure
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Sustainable development
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Sustainable development : ecologically necessary
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Sustainable development : economically clever
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Sustainable development :socially possible
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Things which we must learn
before we are able to do them
we learn by doing them
Aristoteles
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Reference points
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ARE
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Social factors : urban sprawl
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Social factors : mixity
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Werkstadt Model: 4 case studies
Lausanne,
2002-2005
Graz,
2005-2007
Nyon,
Basel, 1998-1999
2005-2008
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186‘000 inhabitants, cantonal level
Agglomeration of 1 million
Trinational region: Switzerland, France, Germany
16 neighborhoods and 2 communites
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123‘000 inhabitants, communal level
Agglomeration of 350‘000
17 neighborhoods : city divided into 10 «sectors»
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289‘636 inhabitants
Agglomeration 600‘000
17 districts (Bezirke)
• Improving the quality of life in Graz
• Improving the perspectives (especially for the younger
generation) by strengthing a dynamic and innovative
economy for Graz
• Strengthening the identity of the inhabitants with Graz
• Better collaboration and communication between
inhabitants, political and administrative authorities
• Strategically better and integrative use of the financial
ressources
CSEND Dialogue Forum
8.12.2008
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17‘981 inhabitants (2008) -> 25‘000 (2020),
communal level
• Increasing identification and integration
of the inhabitants with their town
• Bring inhabitants and authorites closer
together
• Encourage inhabitants to become more
involved in community live and local social
network
• Increase the quality of life for all
inhabitants
• Strengthen the relationships among the
inhabitants of all ages and all origins
CSEND Dialogue Forum
8.12.2008
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10 key factors
• clear process design
• transparent competencies
• objectives for all
• local reference
• appropriate communication
• open agenda
• dare to dialogue
• favour synergies
• making the authorities fit
• concrete mesures
CSEND Dialogue Forum
8.12.2008
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1. clear process design
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2. transparent
competencies
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Quality of life for Graz
3. objectives for all
inhabitant statistics Budget management
of Graz
social
harmony
security
Housing
dynamic +
innovative
economy
Cultural
and
leisure Education
time Human
activities ressources
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4. local reference
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5. appropriate
communication
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Political Political
6. open agenda:
milestone milestone
identification of issues
C
O Youth
M workshop
M
U
Innovation
N workshop
I Consens
C forums
Participatory
A
processes T
I
O
N
K
I
C
K
O
F
F
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Open agenda (II)
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7. dare to dialogue
Art of negociation
• Separate people from the problems
• Focus on interests, not positions
• Invent options for mutual gain, win-win strategy
• Use objective criteria
Harvard Concept
Principles of dialogue
• Empathy
• Acceptance
• Congruence
Julia Onken (Carl Rogers)
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Political Political Political Political
approval approval approval approval
C
Action plan
O Youth
M (projects / mesures)
workshop
M
U
Innovation R
workshop E
N Working groups A
I Consensus
(strengthen structures L
C forum
Participatory associations / partnerss) I
A
processes S
T
A
I
T
O
Strategy for enhancing I
N Valorisation
strengths O
of strengths N
«Factor 21»
«Factor 21»
«Factor 21» (orientation / strategy
for the administration)
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8. favour
synergies
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9. making the
authorities fit
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10. concrete
mesures
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CSEND Dialogue Forum
8.12.2008
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sustainable processes
• good gouvernance
• cooresponsability
• local relationship: solutions & mesures answer closely
the needs of the stakeholders
• create «win-win» situations
• collective learning
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long term effects leading to new values
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