MRP 2003 Format

ACKNOWLEDGEMENT
It takes the cooperation and combined effort of several resources of knowledge, Energy and time to complete
an interdisciplinary project.
I herewith take this opportunity to express my profound sense of gratitude and reference to all those who
have helped and encouraged me towards successful completion of the project.
I express my sincere thanks towards Director, G.S.I.M.R., and Dr. H Indurkar for permitting to start my
work on the project.
The project work has easily been carried out with the able guidance and experience of Prof. Sanjay Solanki,
Faculty (G.S.I.M.R.). I am highly obliged and thankful to his valuable advice and moral support. Throughout
this work he has been a constant source of inspiration for me. His sincere cooperation and valuable
suggestion have gone a long way in the improvement of quality of work.
Date :
GOVINDRAM SEKSARIA INSTITUTE OF MANAGEMENT
AND RESEARCH, INDORE (M.P.)
CERTIFICATE
This is to certify that the present piece of work, entitled “POST IMPLEMENTATION EFFECT
OF THE DATABASE IN THE PERFORMANCE OF DATABASE IN PERFORMANCE
OF “INDORE MUNICIPAL CORPORATION” has been successfully carried out by Mr.
Avinash Singh, student of MBA fulltime, from GSIMR (DAVV), Indore.
The work has been carried out under my supervision and guidance, and is in partial fulfillment of
the requirement for the award of the degree of Masters in Business Administration.
The research work is an original study of the candidate and is of commendable standard to warrant
its presentation for examination requirement of DAVV, Indore.
Project Guide Director

prof. Sanjay Solanki Dr. H Indurkar
External Examiner
PREFACE
The First chapter is introduction. It deals with the introduction to database usefulness and its vital role in
automation, and then we have discussed about the Indore municipal corporation in detail, after this we have
gone through the brief introduction of impact of implementation of database in Indore Municipal
Corporation.
The Second chapter deals with the literature survey. A literature review is a body of text that aims to review
the critical points of current knowledge on a particular topic. Literature reviews are secondary sources, and as
such, do not report any new or original experimental work. In this chapter we have gone through different
studies researches and reports which are somewhere related to our study.
The Third chapter deals with objective of the study. It deals with the objective that we have gone through in
our study.
The Fourth chapter deals with the Research methodology. Research is defined as human activity based on
intellectual application in the investigation of matter. The primary purpose for applied research is
discovering, interpreting and the development of methods and systems for the advancement of human
knowledge on a variety of scientific matters of our world and universe. Research can use the scientific
method, but need not do so.
The Fifth chapter deals with Data Analysis and interpretation. On the basis of our study we have gone
through some results and interpretation, which we have discussed in this chapter in detailed manner.
The Sixth chapter deals with result and findings. After the research there are some findings which is based
on result which we have discussed in detail.
The Seventh chapter deals with the limitations of the study.
The Eighth chapter deals with the recommendations. Which we have given to the Indore municipal
corporation
The Ninth chapter deals with the conclusion of the study.
Then there is reference which deals with the sources from where secondary data has been collected, that is
the books and websites.
Lastly the appendices contain the questionnaire, Synopsis and response sheet.
GOVINDRAM SEKSARIA INSTITUTE OF MANAGEMENT & RESEARCH
S. N Particulars Page
No.
01 Acknowledgement NR
02 Certificate NR
03 Preface NR
04 Index NR
05 Chapter 1: Introduction
06 Chapter 2: Literature Review
07 Chapter 3: Objective of Study
08 Chapter 4: Research Methodology
09 Chapter 5: Data Analysis &

Interpretation
10 Chapter 6 : Result & Findings
11 Chapter 7: Limitations
12 Chapter 8: Recommendations
13 Chapter 9: Conclusion
14 Chapter 10: Bibliography
15 Annexure: (i) Questionnaire NR
(ii) Synopsis NR
(iii) Data Sheet NR

CHAPTER-1
INTRODUCTION
INTRODUCTION
1.1 Information Technology
The government of a nation is comprised of many varied institutions. However developments in information
technology have helped governments to improve their "service" to their citizens.
Today the government sector is going through fundamental changes the ongoing advances in it and
communication technology continues to have effect in the people work and play. Governments hold
confidential information. Both data from its individual citizens and country specific security data. as all
information becomes digital and available to anyone who cares to see it. Proper maintenance of database is
must.
As it pertains to organizations within enterprises, IT represents an operational group that helps solve such
problems as those related to data, information and knowledge capture, persistence, processing, brokering,
discovery and rendering. Such organizations can be as small as one or two people that can be shared between
multiple small business and as large as multi-billion dollar structures that are common in all Fortune 500
enterprises.
We use the term information technology or IT to refer to an entire industry. In actuality, information
technology is the use of computers and software to manage information. In some companies, this is referred
to as Management Information Services (or MIS) or simply as Information Services (or IS). The information
technology department of a large company would be responsible for storing information, protecting
information, processing the information, transmitting the information as necessary, and later retrieving
information as necessary.
1.2 Information System and Economy

The widespread development of information system is changing the vary nature of society in which the
systems are used.
Along with the global transportation infrastructure, network-based information systems have been a factor in
the growth of international business and corporations. Although studies have yet to show a relationship
between the deployment of information systems and higher productivity, it is widely believed that such a
relationship exists. In addition to investing in other information systems, a large and growing number of
organizations have embraced electronic commerce over the Internet.
An information system is a technologically implemented medium for recording, storing, and disseminating
linguistic expressions, as well as for drawing conclusions from such expressions.
The technology used for implementing information systems by no means has to be computer technology. A
notebook in which one lists certain items of interest is, according to that definition, an information system.
Likewise, there are computer applications that do not comply with this definition of information systems.
Embedded systems are an example. A computer application that is integrated into clothing or even the human
body does not generally deal with linguistic expressions
Information system through their central role in the information economy are affecting the changes in four
central way
1 people are working smarter
2 people working with information
3 simplified working methods
4Time saving
1.3 Impact of Database Implementation

The nature of work has been redefined. every work place can afford to install a dozen of powerful computers
with very high disk storage capacity then it is not possible for every person in government sector to be
proficient in programming to carry out the activity of data storage and retrieval instead it is simpler if data is
stored at one system and all the staff can retrieve the respective information without much efforts. In this
respect database have become a dominant tool in computing and is the engine of information system, which
evolve itself to its current state through different stages.
Database is software that facilitates to efficient store shared, integrated, persistent data to be used in several
applications.
1.3.1 User friendly

Although there are various other technologies for storing data, accessing the information would certainly
require programming a task best avoided by anyone without training and experience. The important aspect of
database is that it is collection of integrate data for multiple uses. Hence every user uses the same data but
uses it as per his or her own requirement.
Database is well organized collection of data that are related in a meaningful way which can be accessed in
different logical orders but are stored only once.
Thus in any organization database cost of developing and maintaining systems is lower standards can be
enforced security can be improve integrity can be improve enterprise requirements can be identified and
better services to the users can be provided.
1.3.2 Database Implementation Procedure

Stage 1 : Define Scope of the Database Project
• Identify which organizational subdivisions will be served by the database
• Define which functions within these organizations will utilize the database
• Identify which existing and planned applications will be converted to the database system
• Prepare proposal for management and obtain go-ahead
Stage 2 : Organize Database Project
• Pick users for design team
• Select database Administrator (DBA)
• Establish regular meetings and periodic management reporting for design team
Stage 3 : Select Database Management System Products

• Document requirements in formal proposal requests
• Select DBMS vendor
Stage 4 : Develop Initial Implementation Plan and Schedule

• Identify files that will be converted
• Identify programs within applications specified
• Estimate programmer hours needed to modify applications programs
• Estimate user clerical support needed to verify data using conversion
• Develop implementation schedule
Stage 5 : Design Database
• Complete detailed information requirements
• Identify data requirements
• Determine data structure and complete design specifications
• Review and approve design specifications
Stage 6 : Perform Training

• Develop training requirements and training schedule
• Train programmers in the use of DML (Data Manipulation Language)
• Train DBA in DMCL (Data Manipulation Control Language) and DDL (Data Definition Language)
Stage 7 : Install and Test Database

• Code DMCL, schema and subschema
• Modify representative programs for DBMS test
• Code conversion programs
• Generate the database
• Test and debug
• Review and approve test results
Stage 8 : Develop Detailed Conversion Plan

• Make individual programming assignments for each program to be modified and each file to be
loaded
• Schedule users to verify and correct file contents
• Schedule computer availability
• Prepare formal written conversion schedule and obtain commitments and from all parties involved
• Approve conversion involved
Stage 9 : Convert Existing Applications

• Bring up one application at a time
• Update and regenerate database as required
• Approve revised applications as they are converted
• Begin using database for new applications and programs
Stage 10 : Fine-Tune Database

• Monitor DBMS access statistics and visible performance, and modify database as required
• Regenerate database when necessary
Stage 11 : Periodically Review Database Performance

• Restate organizational goals and information requirements
• Evaluate success of database project
• Begin new database projects when required
1.4 Indore Municipal Corporation, Indore

The administration of all urban matters in the city of Indore lies under the jurisdiction of the Indore
Municipal Corporation, a council whose works sheds light about Indore's urban policies. The Indore
Municipal Corporation on the other hand adheres to the regulations of the Madhya Pradesh Nagar Palika
Nigam Adhiniyam, 1956. The city of Indore is divided into 69 wards that are pigeonholed further into 11
groups in order to facilitate administration. This administration of this council is spearheaded by the mayor
who acts as the Chairperson of the council and is elected through direct voting by all the citizens of the
concerned municipal area in Indore.
A 10 member body, the Mayor-in-Council, appointed by the Mayor acts as the Advisory Committee of the
Corporation. This committee is also headed by the Mayor who is assisted by a group of nine councilors.
One of the principal functions of the Indore Municipal Corporation (IMC) is the construction and
maintenance of good roads, drainage and sanitation facilities, water supply, sewage, electricity and street
management as well as waste management, disposal and recycling services as mandated by the law. In fact,
the Indore state government has been a guaranteer for the Municipal Bond for an expenditure of Rs. 10 crores
for the amelioration of the road conditions through private agencies.
The Indore Municipal Corporation is now endeavoring to improve the revenue collection and the property tax
assessment methodologies. Another point on their agenda deals with the computerization of bills, rents,
licenses, certificates and other records as well as adopting new computerized methods of accounting and
automatic generation of bills and statements. A master date bank as well as an Urban Environmental
Workbook for Indore city is also imminent.
1.5 Database implementation initiatives by Indore Municipal Corporation

Indore Municipal Corporation has been the pioneer in the field of Database Implementation. It has been
providing many of its services through computerization for over five years. All the zones are connected with
the head office through wireless wide area network. IMC have plans to provide internet access to the central
database to citizens not only to record suggestions and grievances but also to view all their accounts.
1.5.1 Database and internet at IMC

With interconnection of database and internet IMC have plans to send e-bills and sms-bills for better follow
up leading to better revenue collection as is being followed in the finance sector today. IMC have plans to
start online payment facility, allowing citizens to pay their bills from the comfort of their home or from an
ATM. Computerization is also helping in proper monitoring of all accounts and fail proof billing and follow
ups. Further online features will allow recording and monitoring of grievances.
IMC is doing computerization with a single database, interlinks all the modules in the front end and a
terminal at any location can be used for any service that a citizen approaches for.
1.5.2
Analytical comparison of situation before and after the computerization initiative:
Before database implementation After Database implementation
Particular Performance & time Particular Performance & time
Manual recording of More than 7 days Records up dated 4-5 hours
Death and birth and ready at any
certificates moment
Arrears record in Not accurate Computerized Precise and accurate
‘hard books’ recording of various
tax arrears
Generation of bills Delayed and Bills raised with full Bills raised on time
with discrepancies details for and significant
transparency followed increase in collection
by personalized notice
Assessment of Not accurate and Self-Assessments Increase in tax
properties by a lengthy process forms introduced collection with more
‘Muharrar’ precise calculation
of tax with all
specifications
considered
No incentives for tax Low collection Number of Tax base and
payees incentives given collection increased
Ambiguous and Discrepancy in the Simplified and Bills contained
lengthy design bills and time transparent bill format statement of dues,
of bill consuming surcharges, rebates
and advance
payments.
Finance statements Time consuming, since 1998 till date Regular updated
of the corporation pending records finance statements records available
and not up to date with all calculations
computerized
Pubic complaints Grievances redressal Easy and direct Efficient monitoring
was lengthy and time access on single system and citizens
taking window counters charter compliance
Social security No proper listing of Updated scheduled regular payments

pension orders the pensioners. Issuing listing of pensioners
money orders was and computerized
extremely tedious. printing of money
orders
CHAPTER-2
LITERATURE REVIEW
2. LITERATURE REVIEW
Today’s complex and highly competitive market scenario has put forward a daunting task before
organization to manage their functions in more integrative and synchronized manner in order to build and
sustain their competitive edge. one such function of organization is management of information and data
whose importance can be outline by the fact that this result in a situation for an organization where it start
facing mismanagement of data and information which results in increase of work load. to overcome the
problem in data collection, processing, its storage for effective functioning database is created which
effectively defined, store and retrieve the information stored in a database. It provides various application
programme so that the data can be used by multiple application and users. It also provide option of
preventing unauthorized users to access the data.
3.1“R. Business success and information technology: are they really related?”
Ahituv, N.,and Giladi, 1993
With the enormous investments in Information Technology (IT), the question of payoffs from IT has
become increasingly important. Organizations continue to question the benefits from IT investments
especially in conjunction with corporate initiatives such as business process reengineering (BPR).
Furthermore, the impact of technology on nonfinancial outcomes such as customer satisfaction and quality
is gaining interest. However, studies examining the IT-performance relationship have been far from
conclusive. The difficulty in identifying impacts from technology has been the isolation of benefits of IT
from other factors that may also contribute to organizational performance. Furthermore, benefits from
technology investments may be realized over an extended period of time. Finally, IT benefits may accrue
when they are done in concert with other organizational initiatives such as business process reengineering.
This calls for studies that take into account control variables as well as data that span time periods.
3.2 journal e business, David Kuhn’s, 2007
Database implementation is a effective tool in increasing working efficiency of an organization which deals
in access of information management. Database-backed applications use databases in very specific ways.
They do all the input, processing, and display in the application. They use the database to store information
that must be kept after the application exits and information that must be shared with other applications. In
summary, the application does its own:
• Input
• Processing
• Display
and relies on the database for:
• Permanent storage
• Sharing information
databases make this much easier, and have features like transactions, indexing, joins, aggregates, and a table
structure that makes the job of the application programmer easier.
3.3 Mr.R.C. Kajarekar, Dr.Kamal Naydn kabra, Case studies,2005
We reviewed case studies of Mr.R.C. Kajarekar and Dr. Kamal Naydn kabra how database is effective in all
organizations. A database helps you to organize your data in an logical manner. Database management
systems are fine-tuned to rapidly retrieve the data you want in the way you want it. Databases also enable
you to break data into specific parts. Retrieving data from a database is called querying. Databases also allow
you to set up rules that ensure that data remains consistent when you add, update, or delete data. A properly
set-up database minimizes data redundancy Databases also make sharing data between different systems
much easier than using proprietary data formats—that is, a format specific to a particular program,
manufacturer, or operating system. One final significant advantage of databases is security. Most database
management systems allow you to create users in order to specify various levels of security. Before someone
accesses the database, he or she must log on as a specific user.
3.4 Working papers, 1999 Indore Municipal Corporation
We reviewed working papers of Indore municipal corporation in year 1999.IMC realizes the need of
computerized management of data and information. Rather than manual management of information.it was
estimated that the planning and implementation will be a complex process to restructure the whole
organization. the research team was formed to work on the project training of employees were given to
enhance their skill to handle computerized work, various software were used for database information the
whole process of implementation of database was finally implemented in 2001 in which they analyze pros
and cons of database implementation in their organization and concludes it is a need of hour to implement
database for efficient working as well as organization and people development.
A research study of eight companies, all with at least two years' experience with computers, lends credence
to this conclusion.19 Fifty-three middle managers and fourteen top managers reported that, be-cause the
computer had relieved middle management of many petty administrative details, these jobs had grown in
complexity and importance. There was no evidence from the study that middle management would be
eliminated, that their positions would become highly structured, that they would become mere specialists in
computer techniques, or that their jobs are taking on the characteristics of pure leadership or supervision. In
some cases, instead of reducing the role of the middle manager, the computer has made possible the
expansion of existing operations and has resulted in the addition of middle management positions.
Another study gives further support to this viewpoint by showing that the effect of the computer can be a
decrease in the decisions reaching top management for resolution.20 This study of one hundred top managers
over a fourteen-month period revealed that top management rarely made direct use of the computer as a
decision tool. When it did, the computer was used to provide support for middle management decisions.
Therefore, it would appear, many believe that:
“The automation of decision making, irrespective of how far it goes, and in what directions it proceeds, is
unlikely to obliterate the basically hierarchical structure of organizations. The decision process will still call
for departmentalization and sub-departmentalization of responsibilities.”
Harold Wolff, a management consultant who led a panel session on "the new management" at an annual
meeting of the Institute of Management Science (TIMS), says one characteristic of this group is their point of
view that "change is one constant fact of life." As a result, the group insists that organizational flexibility is
the prime requisite for good management, rather than rigid structures with clearly defined job descriptions
and lines of authority. While a great deal has been written concerning the impact of computers on
organizational structures, there was little empirical evidence supporting the various conclusions. As a result,
a plant facility of a large, nationally known company employing several thousand employees was studied to
determine the influence on installed computer systems. The conclusions:
“Computers provided many benefits to the company through reduction in manual effort, improved
performance, cost savings, and more timely information for decision making and control purposes.
Computers resulted in organizational change and, in many cases, upheaval. Departments became combined,
functions became obsolete, and positions were eliminated; all resulting in a change in managerial philosophy
toward organizational relationships3. Failure to recognize the importance arid the extent of such changes will
jeopardize the best technically designed systems. The result may be the loss of key personnel and sabotage of
the system to the extent that technical information gains are negated.”
Further validation of the structural impact of computers is provided in reports that such companies as Ling-
Temco-Vought, flow Chemical, Pillsbury, General Electric, General Mills, and many others have had or are
now experiencing many organizational changes resulting from computer installation. In addition, special
organizational development departments to provide expertise in organizational planning have been
established at companies such as the Hotel Corporation of America and Federated Department Stores.
Another article states:
Most current theories of structuring organizations stress the concern for humanizing the organization. . . .
What needs to be recognized is that technology may also exert an important effect upon the structures of the
organization and may help determine the tasks toward which the other . . . components of the organization
structure strive.11
On the other hand, for those who think change is necessary for the sake of change or to keep up with the
times, James D. Webb, NASA's former administrator, warns and insists that the dimensions of any new
computer-organization system are impossible to determine in advance. His rationale:
"
The critical factors arise out of the environment in which the systems are being devised, and that
environment is constantly changing."
Some examples of organizations implementing “Database Management System”
3.5 SETI @ HOME PROJECT

Database implementation is applying the resources of many computers in a network to a single problem at
the same time - usually to a scientific or technical problem that requires a great number of computer
processing cycles or access to large amounts of data. A well-known example of database in the public
domain is the on-going SETI (Search for Extra-terrestrial Intelligence) @Home project in which thousands
of people are sharing the unused processor cycles of their PCs in the vast search for signs of "rational"
signals from outer space. According to John Patrick, IBM's vice-president for Internet strategies, "the next
big thing will be grid computing. Grid computing requires the use of software that can divide and farm out
pieces of a program to as many as several thousand computers. Grid computing can be thought of as
distributed and large-scale cluster computing and as a form of network-distributed parallel processing. It can
be confined to the network of computer workstations within a corporation or it can be a public collaboration
(in which case it is also sometimes known as a form of peer-to-peer computing).
3.6 EUROPIAN UNION GRID PROJECT

A number of corporations, professional groups, university consortiums, and other groups have developed or
are developing frameworks and software for managing grid computing projects. The European Community
(EU) is sponsoring a project for a grid for high-energy physics, earth observation, and biology applications.
In the United States, the National Technology Grid is prototyping a computational grid for infrastructure and
an access grid for people. Sun Microsystems offers Grid Engine software. Described as a distributed resource
management (DRM) tool, Grid Engine allows engineers at companies like Sony and Synopsys to pool the
computer cycles on up to 80 workstations at a time. (At this scale, grid computing can be seen as a more
extreme case of load balancing.)
CHAPTER -4
OBJECTIVES OF THE STUDY
4.OBJECTIVES OF STUDY
Primary objective -
To measure performance improvement at Indore Municipal Corporation after
implementing database system.
It is believed that implementation of database management is need of the hour.
Indore Municipal Corporation implemented database management in the year1996, with the implementation
the working at the workplace is expected to be improved as it will increase efficiency and will be helpful in
better time management.it will also be an economic working process.
Secondary objective-
To measure service quality towards consumer provided by Indore municipal
corporation.
As database management will lead to better efficiency so it will be beneficial on the part of consumers also
the organization will be able to provide better services. Consumers access will become easy to information
and it will increase transparency of the organization.
CHAPTER-5
RESEARCH METHODOLOGY
5.RESEARCH METHODOLOGY
“Research methodology” is a method of studying problems whose solutions are to be

desired partly, over all from facts. These facts may be statement of opinions, historical
facts, those contained in records and reports, the results of tests, answers to
questionnaires, experimental data of any sort, and so forth.
-By M.S.Monore
Thus, research is the systematic exploration of the region of the unknown to find satisfactory answers to the
questions: what, how and why? It may be diligent enquiry in a scientific manner for improvement for an
existing system or for development of a new one, or for improving a process.
Every project report conducted scientifically has specified framework for controlling data collection. This
framework is called research design. Its function is to ensure that required data are collected accurately and
effectively.
5.1) RESEARCH DESIGN- Descriptive.

Descriptive research, also known as statistical research, describes data and characteristics about the
population or phenomenon being studied. Descriptive research answers the questions who, what, where,
when and how...
Although the data description is factual, accurate and systematic, the research cannot describe what caused a
situation. Thus, Descriptive research cannot be used to create a causal relationship, where one variable
affects another. In other words, descriptive research can be said to have a low requirement for internal
validity.
The description is used for frequencies, averages and other statistical calculations. Often the best approach,
prior to writing descriptive research, is to conduct a survey investigation. Qualitative research often has the
aim of description and researchers may follow-up with examinations of why the observations exist and what
the implications of the findings are.
In short descriptive research deals with everything that can be counted and studied. But there are always
restrictions to that. Your research must have an impact to the lives of the people around you. For example,
finding the most frequent disease that affects the children of a town. The reader of the research will know
what to do to prevent that disease thus, more people will live a healthy life.
5.2) SAMPLING DESIGN- Probability sampling.

A probability sampling scheme is one in which every unit in the population has a chance (greater than zero)
of being selected in the sample, and this probability can be accurately determined. The combination of these
traits makes it possible to produce unbiased estimates of population totals, by weighting sampled units
according to their probability of selection.
Example: We want to estimate the total income of adults living in a given street. We visit each household in
that street, identify all adults living there, and randomly select one adult from each household. (For example,
we can allocate each person a random number, generated from a uniform distribution between 0 and 1, and
select the person with the highest number in each household). We then interview the selected person and find
their income. People living on their own are certain to be selected, so we simply add their income to our
estimate of the total. But a person living in a household of two adults has only a one-in-two chance of
selection. To reflect this, when we come to such a household, we would count the selected person's income
twice towards the total. (In effect, the person who is selected from that household is taken as representing the
person who isn't selected.)
In the above example, not everybody has the same probability of selection; what makes it a probability
sample is the fact that each person's probability is known. When every element in the population does have
the same probability of selection, this is known as an 'equal probability of selection' (EPS) design. Such
designs are also referred to as 'self-weighting' because all sampled units are given the same weight.
Probability sampling includes: Simple Random Sampling, Systematic Sampling, Stratified Sampling,
Probability Proportional to Size Sampling, and Cluster or Multistage Sampling. These various ways of
probability sampling have two things in common:
Every element has a known nonzero probability of being sampled and
involves random selection at some point.
5.3)SAMPLING UNIT- Employees of Indore municipal corporation.

5.4) SAMPLE SIZE-50
5.5) Techniques of Data Gathering
There are many techniques available for collecting data. While deciding about the method of data collection
to be used for the study, the researcher should keep in mind two types of data viz..primary and secondary.
5.5.1) Primary data-Primary data are those, which are collected afresh and for the first time, and thus happen
to be original in character.
5.5.2) Secondary data are those which have already being collected by someone else and which have already
been passed through the statistical process.
Some important method of collecting data is:-
1:-Observation method
2:-Interview method
3:-Through questionnaires
4:-through schedules
5.6) Tools used in this research for the data collection

1. Primary data-: Questionnaire
A questionnaire consists of a number of questions printed or typed in a definite order on a form or set of
forms. The questionnaire are expected to read and understand he questions and write down the reply in the
space meant for this purpose in the questionnaire itself. The respondent is supposed to answer the questions
on their own.
2. Secondary data -: The secondary data is collected from various journals, magazines of
marketing and various websites. The data have been collected through literature on the current events of
Indore municipal corporation.
5.7) TOOLS FOR DATA ANALYSIS- Pie Chart/Graphical/t Test/Z Test

Pie chat-The pie chart is perhaps the most ubiquitous statistical chart in the business world and the mass
media.[3] However, it has been criticized,[4] and some recommend avoiding it,[5][6][7][8] pointing out in
particular that it is difficult to compare different sections of a given pie chart, or to compare data across
different pie charts. Pie charts can be an effective way of displaying information in some cases, in particular
if the intent is to compare the size of a slice with the whole pie, rather than comparing the slices among them.
[1] Pie charts work particularly well when the slices represent 25 to 50% of the data,[9] but in general, other
plots such as the bar chart or the dot plot, or non-graphical methods such as tables, may be more adapted for
representing certain information. It also shows the frequency within certain groups of information.
Graphical analysis-Graphs are vital tools for analyzing and displaying data. Graphs allow us to explore
the relationship between two quantities -- an independent variable usually plotted on the x axis and a
dependent variable usually plotted on the y-axis .Consider an experiment measuring the pressure of a gas
while its temperature is varied. The measured pressure is the dependent variable, depending on the
temperature set by the experimenter.
Z-test-The `Z-test` is a statistical test used in inference which determines if the difference between a sample
mean and the population mean is large enough to be statistically significant.
t-test-A statistical test involving means of normal populations with unknown standard deviations; small
samples are used, based on a variable t equal to the difference between the mean of the sample and the mean
of the population divided by a result obtained by dividing the standard deviation of the sample by the square
root of the number of individuals in the sample.
CHAPTER-6
DATA ANALYSIS
Classification of the employee on the basis of Gender:-

Gender No. of Percentage
Employee
Male 44 88
Female 06 12
Total 50 100
Data Analysis:- From the above we analyze that from the sample size of 50 Employees, 88% are male
and the rest 12% are female. So this clarifies that the Indore Municipal Corporation are being dominated by
male employees.
Classification of the Employee on the basis of Age group:-
S. No. Age No. of Percentage

group Emplo
yee
1 Below 20 04 08
years
2 25-35 25 50
3 35-45 15 30
4 Above 45 06 12
Total 50 100
Data Analysis:-From this we analyze that out of the sample size of 50 Employees 08%
belongs to 25yrs of age group, 50% belongs to 25-35 yrs. of age group, 30% belongs to 35-45
yrs. Of age group and the rest 12% belongs to above 45 yrs. of age group. It clearly states that
the Indore Municipal Corporation recruits mostly the youngsters.
Classification of the Employee on the basis of their Qualification:-
S. No Qualificatio No. of Percentage

n Employee
1 Undergraduate 01 02
2 Graduate 28 56
3 Post Graduate 21 42
Total 50 100
Data Analysis:-From the above data of qualification of the 50 employees we analyze

that maximum of them are graduate i.e. 56% and 42% are postgraduate with the remaining
2% as undergraduate. This also adds up that most of the employees are graduate in the Indore
Municipal Corporation.
Classification of the Employee on the basis of Income group:-
S. Income group (Monthly in No. of Percent

No. lakhs) Employee age
1 Below 2.5 lakhs 33 66
2 2.5-3.5 lakhs 13 26
3 3.5-4lakhs 04 08
4 Above 4 lakhs 00 00
Total 50 100
Data Analysis:-From the above analysis it is clear that 08 % of them earns between
3.5-4.5 lakhs, 26% earns between 2.5-3.5 lakhs, 66% of them earns below 2.5 lakhs Rs per
month, so we can conclude that most of the employees of the Indore Municipal Corporation
earns below 2.5 lakhs.
1. Are you satisfied with database implementation in the organization?
Options No. of respondents Percentage

Highly satisfied 03 06
Satisfied 26 52
Neutral 19 38
Dissatisfied 02 04
Highly dissatisfied 00 00
INTERPRETATION:- Database implementation increase satisfaction level of employees in the organization.

Database implementation serves many aspects to built satisfaction amongst employees.
The above pie chart provides the following information:
 04% of the respondents dissatisfied,38%neutral,52%satisfied and 06%highly satisfied with the database
implementation in the organization.
2.Are you satisfied that database implementation justify large financial investment.

Satisfied 27 54
Neutral 12 24
Dis satisfied 00 00
Highly dis satisfied 00 00
INTERPRETATION:- Database implementation justifies large financial investment as it saves additional resources
includes in previous manual type work in the organization.
 24% of the respondents neutral,54%satisfied and 22%highly satisfied with the view that database
implementation justifies large financial investment in the organization.
3.Are you satisfied database implementation is user friendly ?

Satisfied 27 54
Neutral 15 30
Dis satisfied 01 02
INTERPRETATION:- Database implementation is quite easy to access with the concern employees of the
organization and it is easy to comprehend too. .
 02% of the respondents dissatisfied,30%neutral,54%satisfied and 14%highly satisfied with the fact that
database implementation is easy to use.
4. Are you satisfied that database implementation increases service quality of the organization .

Satisfied 25 50
Neutral 13 26
Dis satisfied 02 04
INTERPRETATION:- Database implementation escalates service quality of the concern organization as it increases
employees competency with changing scenario.
 02% of the respondents highly dissatisfied,4% dissatisfied,26%neutral,50%satisfied and 04%highly satisfied
with the fact that database implementation is easy to use.
5. Are you satisfied that database implementation helpful in organizational development ?

Satisfied 30 60
Neutral 07 14
Dis satisfied 01 02
INTERPRETATION:- Database implementation enhances every aspect which overall improvise the working
procedure and finally leads to organizational development.
 0% of the respondents highly dissatisfied,24% dissatisfied,14%neutral,60%satisfied and 00%highly satisfied
with the fact that database implementation is easy to use.
6. Are you satisfied that database implementation helpful in reducing work load?

Satisfied 30 60
Neutral 10 20
Dis satisfied 05 10
INTERPRETATION:-description provided for database implementation reduces work load.

 00% of the respondents highly dissatisfied,10% dissatisfied,20%neutral,60%satisfied and 10%highly
satisfied that database implementation reduces work load of the organization.
7. Are you satisfied implementation of database increase efficiency?

Satisfied 20 40
Neutral 12 24
Dis satisfied 07 14
INTERPRETATION:- Description is provided for increased efficiency after Database implementation in the
organization.
satisfied that database implementation increases efficiency of the organization.
.8. Are you satisfied that database implementation is helpful in time saving?

Satisfied 19 38
Neutral 16 32
Dis satisfied 05 10
INTERPRETATION:- Description is provided for saving of valuable time after implementing Database
satisfied that database implementation saves time for whole organization.
9. Are you satisfied that database implementation is cost effective?

Satisfied 24 48
Neutral 15 30
Dis satisfied 04 08
INTERPRETATION:- Description is provided for cost effectiveness after Database implementation in the
organization.
 08% of the respondents dissatisfied,30%neutral,48%satisfied and 14%highly satisfied that database is
cost effective to implant in the organization.
10. Database management is better than manual working?
Options No. of Percentage

respondents
Satisfied 27 54
Neutral 14 28
Dis satisfied 02 04
INTERPRETATION:- Description is provided Database implementation better then previous manual working in the
organization.
satisfied that database implementation is quite better then manual working as it manages things much consistently.
11. Are employee at every level satisfied by database implementation?

Satisfied 19 38
Neutral 13 26
Dis satisfied 06 12
INTERPRETATION:- Description is provided for satisfaction of every level employee after Database
satisfied that database implementation increases efficiency of the organization.
12. Are you satisfied that database implementation improve working environment in the organization

Satisfied 22 44
Neutral 13 26
Dis satisfied 07 14
INTERPRETATION:- Description is provided for changes in working environment after Database implementation
in the organization.
 14% of the respondents dissatisfied,26%neutral,44%satisfied and 16%highly satisfied that database
implementation effect in the organization.
13. Are you satisfied that database implementation helpful in increasing consumer satisfaction?

Satisfied 14 28
Neutral 09 18
Dis satisfied 09 18
INTERPRETATION:- Description is provided for increased in consumer satisfaction after Database implementation.
satisfied that database implementation increases consumer satisfaction.
CHAPTER-6
RESULT AND FINDINGS
RESULT AND FINDINGS

 Maximum responses say that database implementation increase satisfaction level of employees in the
organization and its implementation serves many aspects to build satisfaction amongst employees.
 Maximum responses agree Database implementation justifies large financial investment as it saves
additional resources includes in previous manual type work in the organization.
 Suggests Database implementation is quite easy to access with the concern employees of the organization
and it is easy to comprehend too. .
 Maximum responses believe database implementation escalates service quality of the concern
organization as it increases employee’s competency with changing scenario.
 It enhances every aspect which overall improvises the working procedure and finally leads to
organizational development and database implementation reduces work load.
 Database implementation in the organization increased efficiency and saving of valuable time in the
organization
 Maximum agrees it is cost effective for the organization.
 It suggest Database implementation is better than previous manual working in the organization.
 At every level employee after Database implementation in the organization are satisfied
 It finally results in consumer satisfaction after Database implementation.
CHAPTER 7
LIMITATIONS
LIMITATIONS
• Budgetary constraints – gathering and processing data was expensive. May be due to lack of expertise
to conduct extensive surveys to gather primary data, whatever the potential benefits, and also lack the funds
to pay specialist market research agencies to gather such data for them. In these cases, organisations may be
forced to rely on data that is less than ‘perfect’ but that can be accessed more cheaply, e.g., from secondary
sources
• Time constraints – organisations are often forced to balance the need to build up as detailed a picture as
possible regarding customer needs etc. against the desire to make decisions as quickly as possible, in order to
maintain or improve their position in the market
• Reliability of the data – the value of any research findings depend critically on the accuracy of the data
collected. Data quality can be compromised via a number of potential routes, e.g., leading questions,
unrepresentative samples, biased interviewers etc. Efforts to ensure that data is accurate, samples are
representative and interviewers are objective will all add to the costs of the research but such costs are
necessary if poor decisions and expensive mistakes are to be avoided.
• Legal & ethical constraints – the Data Protection Act (1998) is a good example of a law that has a
number of implications for market researchers collecting and holding personal data. For instance, the data
they obtain is kept secure, is only used for lawful purposes and is only kept for as long as it is necessary.
• Unresponsive attitudes on administrative part.
It was difficult to convince management at the workplace that the data provided by them will be used only
for academic use only although they cooperated but initially they were reluctant to provide complete
information.
CHAPTER -8
RECOMMENDATIONS
RECOMMENDATIONS
• Indore Municipal Corporation should opt for the training session for those employees who are still not at
ease with the database implementation.
• Effective communication with the employees will make them respond in a much better way and which
will increase efficiency in the work.
• Consumers should be made aware of the services provided to them so that they can avail those facilities
so customer satisfaction will increase.
• Since database management is an advance process so it is needed to update periodically and training to
employees should be provided in a comprehensive way.
• At every level process should be more simplified as much as possible and easy process of working should
be adopted.
• Supportive environment should be provided to employees to motivate then to perform better .
• Grievance redressal procedure should be adopted.
• More skilled employees should be recruiting for efficient use of the database.
CHAPTER-9
CONCLUSION
CONCLUSION:
It is evident that there are many conflicting opinions as to the impact of database management system on the
organizations that use them. When it is viewed as a management system, its installation may result in drastic
and extensive change. some tentative observations
• Structure. The computer not radically change organizational principles that are valid and enduring.
Change is only made in the application of these principles.47 As a result, a model of the structure of
organization using database management will closely resemble that of the ones not using them.
These organizations will still have the conventional three layers of top management, middle
management, and the operational level. The organization will still be a hierarchy. Although distinct
lines between some divisions and departments tend to fade, there is still a structure that is divided into
parts and those parts into subparts and so on, much resembling the form of organization that has been
traditionally famililar.48
• Middle Management. Although computers have affected and will probably continue to affect the
content of middle management jobs, they will not destroy them. Because they are relieved of many
routine, repetitive, programmable decisions, middle managers will tend to be more fully utilized on
the unstructured aspects of their jobs.49
• Centralization versus Decentralization. In order to facilitate database systems integration, the trends
toward decentralization may be slowed or partially reversed. However, it appears that in the final
analysis there will not be as great and radical a shift toward centralization as some may think. Just
because an organization centralizes its computer activities is no reason for it to alter the existing
degree of centralization or decentralization of authority.50
• The New Breed. Although the role of information specialists in computer functions takes on greater
significance and their influence increasingly felt throughout the organization, they will not take over
top management of the organizational functions they support. It is clear that a prime responsibility of
top military management is to provide sufficient guidance to computer personnel, and information to
other organizational functions they support, so that confusion, unrest, and mistrust do not become
organizationally disruptive. This role of top management is vital and essential because computer
specialists must function in an established organizational environment. By understanding that
environment, the personnel in it, and their roles, management can greatly facilitate the effective,
efficient operation of a computerized data processing activity in conjunction with its users.51
CHAPTER 10
BIBLIOGRAPHY
. BIBLIOGRAPHY
• Working papers, 1999-2001 Indore municipal corporation.

• Avi silberschatz, henry f korth, s sudarshan Database System Concepts, Sixth Edition, McGraw-Hill,
was released January 28, 2010.
• Hector Garcia-Molina, Jeff Ullman, and Jennifer Widom, Database Systems (DS:CB) second edition
June 9, 2008.
• Deccan chronicle Press release,29 Jan 2001
WEBLIOGRAPHY
http://en.wikipedia.org/wiki/Database
www.imcindore.org
CHAPTER
Annexure: (i)
Questionnaire
(ii) Synopsis
(iii) Data
Sheet
QUESTIONNAIRE
Dear Prospectus,
I am an MBA student and doing research on “Post implementation effect of database in
performance of Indore Municipal Corporation, Indore” for the partial fulfillment of the
course. The information and responses provided by you will be kept strictly confidential and
used for academic purposes only. Please tick the most favorable option.
Name- : Gender : (a) Male (b)Female
Age : (a) Below 25 years (b) 25-35 years (c) 35-45 years
(d) Above 45 years
Qualification : (a) Undergraduate (b) Graduate (c) Post graduate
Income group : (a) Below 2.5 lakhs . (b) 2.5-3.5 lakhs (c) 3.5-4 lakhs.
(d) Above 4 lakhs .
Ques.1 Are you satisfied with data implementation in the organization ?

(a) Highly satisfied (b) Satisfied (c) Neutral (d) Dissatisfied (e) Highly dissatisfied
Ques.2 Are you satisfied that database implementation justify large financial investment?
Ques.3. Are you satisfied database implementation is user friendly ?

Ques.4. Are you satisfied that database implementation increases service quality of the organization
Ques.5. Are you satisfied that database implementation helpful in organizational development ?
Ques.6. Are you satisfied that database implementation helpful in reducing work load?
Ques.7. Are you satisfied implementation of database increase efficiency?

Ques.8. Are you satisfied that database implementation is helpful in time saving?
Ques.9. Are you satisfied that database implementation is cost effective?

Ques.10. Database management is better than manual working?

Ques.11. Are employee at every level satisfied by database implementation ?

Ques.12. Are you satisfied that database implementation improve working environment in the
organization
Ques.13. Are you satisfied that database implementation helpful in increasing consumer satisfaction?
SYNOPSIS
1. INTRODUCTION
The government of a nation is comprised of many varied institutions. However developments in information
technology have helped governments to improve their "service" to their citizens.
Today the government sector is going through fundamental changes the ongoing advances in it and
communication technology continues to have effect in the people work and play. Governments hold
confidential information. Both data from its individual citizens and country specific security data.as all
information becomes digital and available to anyone who cares to see it. Proper maintenance of database is
must.
The widespread development of information system is changing the vary nature of society in which the
systems are used.
Information system through their central role in the information economy are affecting the changes in four
central way
1 people are working smarter
2 people working with information
3 simplified working methods
4Time saving
The nature of work has been redefined. every work place can afford to install a dozen of powerful computers
with very high disk storage capacity then it is not possible for every person in government sector to be
proficient in programming to carry out the activity of data storage and retrieval instead it is simpler if data is
stored at one system and all the staff can retrieve the respective information without much efforts. In this
respect database have become a dominant tool in computing and is the engine of information system, which
evolve itself to its current state through different stages.
Database is software that facilitates to efficient store shared, integrated, persistent data to be used in several
applications.
Although there are various other technologies for storing data, accessing the information would certainly
require programming a task best avoided by anyone without training and experience. The important aspect of
database is that it is collection of integrate data for multiple uses. Hence every user uses the same data but
uses it as per his or her own requirement.
Database is well organized collection of data that are related in a meaningful way which can be accessed in
different logical orders but are stored only once.
Thus in any organization database cost of developing and maintaining systems is lower standards can be
enforced security can be improve integrity can be improve enterprise requirements can be identified and
better services to the users can be provided.
2. LITERATURE REVIEW
Today’s complex and highly competitive market scenario has put forward a daunting task before
organization to manage their functions in more integrative and synchronized manner in order to build
and sustain their competitive edge. one such function of organization is management of information and
data whose importance can be outline by the fact that this result in a situation for an organization where
it start facing mismanagement of data and information which results in increase of work load. to
overcome the problem in data collection, processing, its storage for effective functioning database is
created which effectively defined, store and retrieve the information stored in a database. it provide
various application programme so that the data can be used by multiple application and users. It also
provide option of preventing unauthorized users to access the data.
• “R. Business success and information technology: are they really related?” Ahituv, N., and Giladi,
1993.
With the enormous investments in Information Technology (IT), the question of payoffs from IT has
become increasingly important. Organizations continue to question the benefits from IT investments
especially in conjunction with corporate initiatives such as business process reengineering (BPR).
Furthermore, the impact of technology on nonfinancial outcomes such as customer satisfaction and
quality is gaining interest. However, studies examining the IT-performance relationship have been far
from conclusive. The difficulty in identifying impacts from technology has been the isolation of benefits
of IT from other factors that may also contribute to organizational performance. Furthermore, benefits
from technology investments may be realized over an extended period of time. Finally, IT benefits may
accrue when they are done in concert with other organizational initiatives such as business process
reengineering. This calls for studies that take into account control variables as well as data that span time
periods.
• journal e business, David Kuhn’s, 2007

Database implementation is an effective tool in increasing working efficiency of an organization which
deals in access of information management. Database-backed applications use databases in very specific
ways. They do all the input, processing, and display in the application. They use the database to store
information that must be kept after the application exits and information that must be shared with other
applications. In summary, the application does its own:
• Input
• Processing
• Display
and relies on the database for:
• Permanent storage
• Sharing information
databases make this much easier, and have features like transactions, indexing, joins, aggregates, and a
table structure that makes the job of the application programmer easier.
• Mr.R.C. Kajarekar, Dr.Kamal Naydn kabra,Case studies,2005
We reviewed case studies of Mr.R.C. Kajarekar and Dr.Kamal Naydn kabra how database is
effective in all organizations. A database helps you to organize your data in a logical manner.
Database management systems are fine-tuned to rapidly retrieve the data you want in the way you
want it. Databases also enable you to break data into specific parts. Retrieving data from a database
is called querying. Databases also allow you to set up rules that ensure that data remains consistent
when you add, update, or delete data. A properly set-up database minimizes data redundancy
Databases also make sharing data between different systems much easier than using proprietary data
formats—that is, a format specific to a particular program, manufacturer, or operating system. One
final significant advantage of databases is security. Most database management systems allow you to
create users in order to specify various levels of security. Before someone accesses the database, he
or she must log on as a specific user.
• Working papers,1999 Indore municipal corporation

We reviewed working papers of Indore municipal corporation in year 1999.IMC realizes the need of
computerized management of data and information. Rather than manual management of
information.it was estimated that the planning and implementation will be a complex process to
restructure the whole organization. the research team was formed to work on the project training of
employees were given to enhance their skill to handle computerized work, various software were
used for database information the whole process of implementation of database was finally
implemented in 2001 in which they analyze pros and cons of database implementation in their
organization and concludes it is a need of hour to implement database for efficient working as well as
organization and people development.
3. NEED FOR STUDY
• As we know the fact that automation in any field would probably improvise the performance of
working platform so this study checks whether implementation of database and its applications are
making their mark or not in escalating performance of Indore Municipal Corporation.
• The study will show how efficiency increases after implementing database then manual work.
• The study will also show whether database will help in cost cutting and time saving then manual
management of information.
4.OBJECTIVES OF STUDY
Primary objective - To measure performance improvement at Indore Municipal Corporation after

implementing database system.
Secondary objective- To measure service quality towards consumer provided by Indore municipal
corporation.
5.RESEARCH METHODOLOGY
5.1) RESEARCH DESIGN- Descriptive.
5.2) SAMPLING DESIGN- Probability sampling.
5.3) SAMPLING UNIT- Employees of Indore municipal corporation.
5.4) SAMPLE SIZE-50
5.5) TOOLS FOR DATA COLLECTION-

5.5.1) Primary data-Interviews, Questionnaires (5likert scale)
5.5.2) Secondary data- Indore municipal corporation employees
5.6) TOOLS FOR DATA ANALYSIS- Pie Chart/Graphical/t Test/Z Test

6. EXPECTED OUTCOMES
Through the study it is expected that we will come to know how, with the implementation of database, the
working at Indore Municipal Corporation becomes better and efficient. How it will help out in cost cutting
and time saving for the organization. It will also help in knowing how the working become organized and
user friendly for the employees and consumers access to information might become easy, more consistent,
and high-quality work with greater, most cost-effective compliance and service level agreements and finally
increase customer satisfaction plus enhanced customer value.
7.LIMITATION
1 Time constraint.
2 Unorganized and unavailability of resources in collecting the primary data.
3 The secondary data will be used so the accuracy of findings will depend on it.
4 Unresponsive attitudes on administrative part.
8. BIBLIOGRAPHY
• Working papers, 1999-2001 Indore municipal corporation.

• Avi silberschatz, henry f korth, s sudarshan Database System Concepts, Sixth Edition,
McGraw-Hill,
was released January 28, 2010.
• Hector Garcia-Molina, Jeff Ullman, and Jennifer Widom, Database Systems (DS:CB)
second edition June 9, 2008.
• Deccan chronicle Press release,29 Jan 2001
WEBLIOGRAPHY
http://en.wikipedia.org/wiki/Database
www.imcindore.org
Questions
Resp. 1 2 3 4 5 6 7 8 9 10 11 12 13
1b a A b b b b a B c b d e
2c b b a a b a b C b a b a
3b c c b b c b b C b c c d
4a c c b b a b a B b a b b
5c b b b c b b b C b a b d
6c b b b c b b a B b c d c
7c b b b a b b c B c b c d
8c b b a b b c b B c b c c
9c b c b b b c b C b c b c
10 b c b b b b b c C b c b b
11 b c b c b b d c B b e b c
12 b a c b b b a b C b a d e
13 c b b c b c b c B c d c b
14 b a b b b b c b C b d d a
15 c b b b c b c c B b d a d
16 d c b b b b b c B c c a a
17 b a a c b d b d C a b c a
18 b b c b b b c b C b d b b
19 c b c c b b c d B b c b d
20 b a b c b b a b C b b d e
21 d b c b c b b c B b b c d
22 b b b d d c c b B b d c d
23 c b a b c d c b A b c d a
24 b c c e b d a c B d b a d
25 c b b d c b a d D c b b a
26 c b a b a b c d A b c b d
27 b c b c b b b c C b b a b
28 c b a c b c b b A b b a b
29 b a b c b b b a B a b b b
30 b a c b a c b a B b a c c
31 b a b a a c b c B e c b a
32 b a b b a a c a B c b a a
33 c a b a b c a b C c a b b
34 b b b a b b b b D b b c c
35 b a b b b c a b D c a a b
36 c c b a b b b a B b a c b
37 b c b a c b c b B c a b b
38 b c b a b d a c B a c b a
39 c b c b b a c b A b b c a
40 b b a b a c b a A b c c b
41 b b c c a b c c B a c b a
42 b b a a a b c d C e c b a
43 b c b b b c a c D c b b c
44 c c d b a b c a B c b a a
45 c b c c b a c b C b a b c
46 b b b c b d b b A c d b b
47 a b c b b a b c A a b c e
48 b b c c a b a c B c b b c
49 c b b c a b b c B b b d a
50 a b c b b b c a C d a b b

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ACKNOWLEDGEMENT

Project Guide Director

06 Chapter 2: Literature Review

07 Chapter 3: Objective of Study

08 Chapter 4: Research Methodology

09 Chapter 5: Data Analysis &

10 Chapter 6 : Result & Findings

14 Chapter 10: Bibliography

15 Annexure: (i) Questionnaire NR

(iii) Data Sheet NR

1.2 Information System and Economy

1.3 Impact of Database Implementation

1.3.1 User friendly

1.3.2 Database Implementation Procedure

Stage 3 : Select Database Management System Products

Stage 4 : Develop Initial Implementation Plan and Schedule

Stage 6 : Perform Training

Stage 7 : Install and Test Database

Stage 8 : Develop Detailed Conversion Plan

Stage 9 : Convert Existing Applications

Stage 10 : Fine-Tune Database

Stage 11 : Periodically Review Database Performance

1.4 Indore Municipal Corporation, Indore

1.5 Database implementation initiatives by Indore Municipal Corporation

1.5.1 Database and internet at IMC

Social security No proper listing of Updated scheduled regular payments

3.3 Mr.R.C. Kajarekar, Dr.Kamal Naydn kabra, Case studies,2005

3.5 SETI @ HOME PROJECT

3.6 EUROPIAN UNION GRID PROJECT

“Research methodology” is a method of studying problems whose solutions are to be

5.1) RESEARCH DESIGN- Descriptive.

5.2) SAMPLING DESIGN- Probability sampling.

5.3)SAMPLING UNIT- Employees of Indore municipal corporation.

5.6) Tools used in this research for the data collection

5.7) TOOLS FOR DATA ANALYSIS- Pie Chart/Graphical/t Test/Z Test

Classification of the employee on the basis of Gender:-

S. No. Age No. of Percentage

S. No Qualificatio No. of Percentage

Data Analysis:-From the above data of qualification of the 50 employees we analyze

Classification of the Employee on the basis of Income group:-

S. Income group (Monthly in No. of Percent

1. Are you satisfied with database implementation in the organization?

Options No. of respondents Percentage

INTERPRETATION:- Database implementation increase satisfaction level of employees in the organization.

Options No. of respondents Percentage

Options No. of respondents Percentage

Options No. of respondents Percentage

Options No. of respondents Percentage

Options No. of respondents Percentage

INTERPRETATION:-description provided for database implementation reduces work load.

Options No. of respondents Percentage

Options No. of respondents Percentage

Options No. of respondents Percentage

Options No. of Percentage

Options No. of respondents Percentage

Options No. of respondents Percentage

Options No. of respondents Percentage

RESULT AND FINDINGS

• Working papers, 1999-2001 Indore municipal corporation.

Ques.1 Are you satisfied with data implementation in the organization ?

Ques.3. Are you satisfied database implementation is user friendly ?

Ques.7. Are you satisfied implementation of database increase efficiency?