Qualitative Analysis of Student Satisfaction Undergoing

Training in HCL CDC, Bangalore

Dissertation submitted in partial fulfillment of the requirements

for the award of the degree of

MASTER OF BUSINESS ADMINISTRATION

Bangalore University
Submitted by

Osylah Sultana
Reg. No: 08JQCM6058

Under the Guidance of

Prof. H.S.Murthy

Jayanagar, 7th block, Bangalore.

2008-2010.
 DECLARATION

I OSYLAH SULTANA, Register Number 08JQCM6058 student of City

College, Bangalore studying in fourth semester, here by declare that this Dissertation
entitled “Qualitative Analysis of Student Satisfaction Undergoing Training in
HCL CDC, Bangalore” has been prepared by me in partial fulfillment for the award
of MBA Degree of Bangalore University.

This has not been submitted in part or full towards any other Degree or
Diploma to any University or Institution. I also declare that all information, data and
input which I have used and referred to in this report are meant only for academic
purpose and will not be parted with or used for any commercial or other purpose.

Date: OSYLAH SULTANA

Place:Bangalore Reg No: 08JQCM6058
 CERTIFICATE BY THE GUIDE

Certified that this dissertation entitled “Qualitative Analysis of Student

Satisfaction Undergoing Training in HCL CDC, Bangalore” submitted in partial
fulfillment for the award of MBA Degree of Bangalore University was carried

outOSYLAH SULTANA, Reg.No: 08JQCM6058 under my guidance. This

has not been submitted to any other University or institution for the award of any
degree/diploma/certificate.

Date: Prof. H.S.MURTHY

Place: Bangalore
 COLLEGE CERTIFICATE

This is to certify that Osylah Sultana, Reg.No 08JQCM6058 has

completed and submitted the Dissertation report, titled “Qualitative Analysis of
Student Satisfaction Undergoing Training in HCL CDC, Bangalore ” under the
guidance of Prof. H.S.Murthy in partial fulfillment of the requirement of MBA of
Bangalore University.

Date: Dr. K.R. MUKUNDA.

Place: Bangalore Director
Dept. of Management studies
City College Bangalore.
 ACKNOWLEDGEMENT

I am grateful to Dr.Vijayalakshmi, our respected beloved Principal, City

College, Bangalore to permitting me to do this project and I express my thanks to
Dr. K.R. MUKUNDA, Director of Department of Management Studies and
Prof.H.S.Murthy, Head of the Department of Management Studies for his valuable
support and guidance to complete my project in proper way.
I wish to take this opportunity to express my deep sense of gratitude to my
guide Prof. H.S.MURTHY
I would like to convey my regards to our Lecturers for their co-operation and
best guidance in carrying out the project work successfully.
Last but not the least I owe my greatest regards to my Parents for their
blessing and who have always been a source of inspiration in shaping my career.

Date: OSYLAH SULTANA

Place: Bangalore Reg. No: 08JQCM6058