Getting Started Guide

Getting Started Guide
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Contents
Preface ............................................................................................................................. 5
Deploying Cyberoam ....................................................................................... 5
Accessing Cyberoam....................................................................................... 5
Web Admin Console .............................................................................................................. 5
CLI Console via remote login utility - TELNET ...................................................................... 6
CLI Console using SSH client................................................................................................ 6
Verify Configuration ......................................................................................... 7

Check the latest available versions .......................................................................................7
Upgrade to the latest available version ................................................................................. 7
Firewall ............................................................................................................ 8
Zones ..................................................................................................................................... 8
Firewall rule............................................................................................................................ 8
Default Firewall rules ............................................................................................................. 9
Firewall rule processing order................................................................................................ 9
Manage firewall rules............................................................................................................. 9
NAT(Network Address Translation)..................................................................................... 10
Virtual host..................................................................................................... 10
Configure Mail and Web server access ......................................................... 10
User Authentication ....................................................................................... 10

Active Directory (AD) Authentication ................................................................................... 11
LDAP Authentication............................................................................................................11
RADIUS Authentication ....................................................................................................... 11
Windows NT Domain controller Authentication ................................................................... 11
Cyberoam/Local Authentication........................................................................................... 11
Generate Reports with user names..................................................................................... 11
Content filtering ............................................................................................. 11

Block P2P applications for a particular user ........................................................................ 12
Block “Facebook” – a social networking service.................................................................. 12
Allow specific Messenger (IM) ............................................................................................. 13
Enable virus and spam scanning................................................................... 13
Quarantine management............................................................................... 14
Anti Virus Æ Mail Æ General Configuration ........................................................................ 14
Anti Spam Æ Configuration Æ General Configuration ........................................................ 14
Quarantine repository size................................................................................................... 14
Actions for Spam mails.................................................................................. 14
Block mails using White lists and Black lists.................................................. 15
Archive mails ................................................................................................. 16

Archive all incoming mails ................................................................................................... 17
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Archive mails of specific mail recipient or group of recipients ............................................. 17
Apply custom virus scanning policy ............................................................... 17
Bypass virus scanning of the trusted Websites ............................................. 18
Prevent virus scanning latency ...................................................................... 19
Virtual Private Network .................................................................................. 19

Configure gateway-to-gateway IPSec VPN connection ...................................................... 19
Configure remote VPN access using Cyberoam VPN Client .............................................. 19
Configure VPN failover ........................................................................................................ 20
Reports .......................................................................................................... 20
Instant visibility into network resource usability ................................................................... 20
Dashboard Alerts providing Attack VS User information..................................................... 20
“Recent HTTP Viruses detected” section ............................................................................ 21
“Recent FTP Viruses detected” section............................................................................... 21
“Recent IDP Alerts” section ................................................................................................. 22
Recent Mail Viruses detected - section ............................................................................... 23
Analytical Reports................................................................................................................ 23
Sample Organization wise – Top 10 Sites Report by Hits................................................... 24
Sample Blocked Categories report......................................................................................26
Web Trends ......................................................................................................................... 26
Category Trends .................................................................................................................. 27
Category Type Trends ......................................................................................................... 28
Google Search Report .........................................................................................................29
Yahoo Search Report ..........................................................................................................29
Top Virus Senders ............................................................................................................... 30
Compliance reports.............................................................................................................. 30
Password Management................................................................................. 30
CLI Console password......................................................................................................... 30
Web Admin Console Password ...........................................................................................30
Manage Bandwidth........................................................................................ 31
Control bandwidth for group of users .................................................................................. 31
Prioritize bandwidth usage of an Application....................................................................... 31
Configure Multiple Gateways......................................................................... 31

Add Gateway ....................................................................................................................... 31
Define gateway weight for load balancing ........................................................................... 31
Configure Source based routing.......................................................................................... 31
Configure Gateway Failover condition................................................................................. 31
General Administration .................................................................................. 32

Restart Cyberoam management services ........................................................................... 32
Add Alias.............................................................................................................................. 32
General Administration using Web Admin Console ............................................................ 32
General Administration using CLI Console.......................................................................... 32
Reboot or shutdown Cyberoam........................................................................................... 32
User types ..................................................................................................... 33
High Availability ............................................................................................. 33

How high availability cluster works ...................................................................................... 34
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Configure Active-Passive HA cluster...................................................................................34
Points to remember ....................................................................................... 35
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Preface
Thank you for purchasing the award-winning Identity-based Cyberoam UTM.
Welcome to Cyberoam Getting Started Guide! This document is designed to ensure that you are
able to use the basic features of your Cyberoam. Getting Started Guide contains configuration
guidelines on what is to be done after Cyberoam appliance is up and running in your network and
addresses the most common use-case scenarios.
In addition to this guide, you can access online help by clicking “Online Help” icon located on the
right most corner of every page of GUI. Entire Cyberoam documentation set can be referred from
http://docs.cyberoam.com.
The configuration given in the document is to be performed from Web Admin console (GUI) of
Cyberoam unless specified. Solutions provided in the document are applicable up to version
9.5.3 build 22.
Deploying Cyberoam
If Cyberoam is not already deployed in your network, refer to Appliance model specific Quick Start
Guide to get step-by-step deployment help.
Accessing Cyberoam
Web Admin Console
Browse to http://<IP address of Cyberoam> and log on with default username “cyberoam” and
password “cyber”
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CLI Console via remote login utility - TELNET

Access Cyberoam CLI Console with the help of TELNET utility. To use TELNET, IP Address of the
Cyberoam server is required.
Use command “telnet <Cyberoam IP address>” to start TELNET utility from the command prompt
and log on with default password “admin”
CLI Console using SSH client

Access Cyberoam Console using any of the SSH client. Cyberoam server IP Address is required.
Start SSH client and create new Connection with the following parameters:
Hostname - <Cyberoam server IP Address>
Username – admin
Password – admin
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Verify Configuration
Verify configuration done through Network Configuration Wizard from Dashboard. Dashboard
provides a quick and fast overview of all the important parameters of Cyberoam appliance
including the current operating status of the Cyberoam appliance.
Press F10 key to go to view Dashboard from any of the pages.
Confirm:
• subscription of all the modules from the License Information section
• deployment mode from Appliance Information section
• status of the default gateway from Gateway Status section
Check the latest available versions

Go to http://csc.cyberoam.com and check for the currently available latest versions of Cyberoam,
Web Category database (used for content filtering), IDP Signatures, and Anti Virus Signature
database.
Check and note down the versions used by your Cyberoam:

• Anti Virus Signature database version - Anti Virus Æ Mail Æ General Configuration
• IDP Signature database version - IDP Æ Manage IDP used by your Cyberoam.
• Web Category database from Dashboard (Press F10), Appliance Information section
Upgrade if the latest version is available.
Upgrade to the latest available version

Check for the latest version of Cyberoam available by clicking “Check for Upgrades” from
Appliance Information section. Page lists all the available upgrades in the order in which
Cyberoam should be upgraded. Please make sure to upgrade in the same sequence as listed on
the page.
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• Click Download against the version to be downloaded and follow the on-screen instructions to
save the upgrade file.
• Upload the downloaded version from Help Æ Upload Upgrade
• Upgrade from CLI Console.
For detailed information on upgrade, refer

http://kb.cyberoam.com/default.asp?id=346&Lang=1&SID=
Firewall
Zones
Cyberoam provides zone-based security. Zone is the logical grouping of ports that have similar
functions. Cyberoam provides 4 default zones types: LAN, DMZ, WAN and LOCAL
Entire set of physical ports available on the Cyberoam appliance including their configured aliases
are grouped in LOCAL zone. In other words, IP addresses assigned to all the ports fall under the
LOCAL zone.
To create additional LAN and DMZ zone types, refer to User Guide for details on creation of Zone.
Firewall rule
Firewall rule provides centralized management of security policies. From the single firewall rule,
you can define and manage entire set of Cyberoam security policies.
Zone based firewall rules are created to control (allow or block) the network traffic. If you wish to
have more granular control, include user and/or service in the zone based firewall rule.
From the firewall rule, you can:

• Define inbound and outbound access based on source and destination hosts/Network
• Enable scanning for HTTP, FTP, SMTP, POP3 or IMAP traffic - for email spam filtering,
virus security, spyware, malware and phishing protection
• Define IDP policy - for protection against threats and attacks originating from external world
and internal network
• Attach Gateway routing policy - for loading balancing and gateway failover protection
incase of multiple gateways
• Specify Internet Access policy - for web access to control access of inappropriate web
sites, IM and P2P traffic
• Schedule access
• Attach bandwidth policy - to control and schedule bandwidth usage for individual user or
group and prioritize bandwidth usage for particular application
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Specify service to be
allowed/disallowed
Control access time

by defining schedule
Define action for

the service traffic
Specify IDP policy

Attach content
filtering policy
Assign bandwidth
policy
Specify routing policy

if you have defined
multiple WAN links
Enable/disable virus
Enable/disable and spam scanning
traffic logging
Default Firewall rules

Cyberoam automatically creates two default firewall rules based on the Internet Access policy
(IAP) defined through Network Configuration Wizard at the time of Installation.
Refer to Cyberoam User Guide for more details.
Firewall rule processing order

Cyberoam processes firewall rules from top to bottom and the first suitable matching rule found is
applied. When a matching rule is found, traffic is immediately dropped or forwarded without being
tested by the rest of the rules in the list.
While adding multiple firewall rules, make sure specific rules are placed above the general rules. If
general rule is placed above the specific rule, general rule will allow the traffic for which you have
defined the deny rule later in the list.
Manage firewall rules

You can edit, delete, or change the rule order from Firewall Æ Manage Rule
Please note that you will not be able to delete default rules but can edit as per your requirement.
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Last Action Status
Schedule Deactive
Enable/Disable Rule Edit Insert Delete
Move
NAT(Network Address Translation)
NAT rule changes the source IP address of the packet i.e. the IP address of the connection
initiator is changed. Apply NAT whenever it is required to send the outgoing traffic with a specific
IP address.
For example, multiple public IP address for WAN port - 202.134.168.202, 202.134.168.208. To
route the traffic of a Group of users through 202.134.168.208 only, you need to create NAT rule for
Group of users.
Virtual host
Virtual Host maps services of a public IP address to services of a host in a private network.
A Virtual host can be a single IP address or an IP address range or Cyberoam interface itself.
Cyberoam will automatically respond to the ARP request received on the WAN zone for the
external IP address of Virtual host.
You must create firewall rule for the Virtual host to function and to allow traffic to flow between
virtual host and network.
Configure Mail and Web server access

To configure Cyberoam to provide the access of internal resources i.e. mail and web server hosted
in LAN, you need to create:
• Virtual host from (Firewall Æ Virtual Host Æ Create)
• WAN to LAN firewall rule for respective virtual host to allow the inbound traffic (when servers
are hosted in LAN)
• WAN to DMZ firewall rule for respective virtual host to allow the inbound traffic (when servers
are hosted in DMZ)
Refer Configure one-to-one IP address mapping to access devices on Internal network for step-by-
step configuration.
User Authentication
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Active Directory (AD) Authentication

Configure from User Æ Authentication settings.
Refer to article (http://kb.cyberoam.com/default.asp?id=525&Lang=1&SID=) for more details.
LDAP Authentication
RADIUS Authentication
Windows NT Domain controller Authentication

Refer to article http://kb.cyberoam.com/default.asp?id=534&Lang=1&SID= for more details.
Cyberoam/Local Authentication
If you want Cyberoam to authenticate users, add users and configure group membership for users.
Cyberoam supports various user types, refer to User types for details on user types and how to
add users.
Generate Reports with user names

You need to configure authentication to generate reports with user names. It is easy to monitor
user activity and identify the source and destination of the traffic with user name rather than with IP
address.
Content filtering
Content filtering is used to limit the access of the contents available to the user based on
combination of categories, keywords, URLs, domain names and file types.
Fine-tune the default Internet Access Policy (IAP) for controlling access as per your requirement.
Access
For How and from
control
Block Category All the users Update “Allow All” default policy from Policies Æ
(Blanket block) Internet Access Policy Æ Manage Policy:
Category - specify category to be blocked
Strategy - Deny
Group/User 1. Create policy from Policies Æ Internet Access
Policy Æ Create Policy
Policy Type – Allow
Category - specify category to be blocked
Strategy - Deny
2. Attach IAP created in step 1 to the user Group
2. Create LAN to WAN Identity based rule from

Firewall Æ Create Rule
Select user for whom the category is to be
blocked
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Block All the users 1. Create Custom category from Categories Æ Web
Uncategorized (Blanket block) Category Æ Create Custom and specify the URL to
URL/sites be blocked Under Domain Management
2. Update “Allow All” default policy from Policies Æ

Internet Access Policy Æ Manage Policy and add
category created in step 1
Group/User 1. Create Custom category from Categories Æ Web
Category Æ Create Custom and specify the URL to
be blocked Under Domain Management
2. Create policy from Policies Æ Internet Access

Policy Æ Create Policy
Policy Type – Allow
Category - specify category created in step 1
Strategy - Deny
3. Attach IAP created in step 2 to the user Group
4. Create LAN to WAN Identity based rule from

Firewall Æ Create Rule
Select user for whom the category is to be
blocked
Block P2P applications for a particular user

Create following Internet Access Policy (IAP) and firewall rule for the user as follows:
Step 1. Create IAP from Policies Æ Internet Access Policy Æ Create Policy
• Specify policy name, policy type (Allow)
• Click Add button to add categories for blocking
• In Select Category, under Application Protocol Category column, select “P2P Applications”
• Select “Deny” for Strategy
• Select the appropriate schedule. User will not be able to access any of the “P2P Applications”
during the time specified in the schedule.
Step 2. Include IAP created in step 1 in the user Group from Group Æ Manage Group
Step 3. Create User based Firewall rule from Firewall Æ Create Rule
• Source: LAN, Any Host
• Click “Check Identity” to enable User based Firewall rule and select the user whose “P2P
Applications” category (created in step 1) is to be blocked
• Destination: WAN, Any Host
• Service: All Services
Block “Facebook” – a social networking service

Facebook (www.facebook.com) is a social networking website and is categorized in
“DatingAndMatrimonials” category. So to block the site you need to deny access for the site.
Go to Policies Æ Internet Access Policy Æ Manage Policy and update “Allow All” default Internet
Access policy. Select “DatingAndMatrimonials” in Web Category field and “Deny” in Strategy field.
Above solution will work only if you have not changed LAN to WAN, Allow All default firewall rule.
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Allow specific Messenger (IM)

Consider the example where one wants allow access of yahoo messenger only and block all other
messengers.
1. Update “Allow All” default policy from Policies Æ Internet Access Policy Æ Manage Policy to
allow access to yahoo messenger while deny “Chat” category.
2. Create LAN to WAN firewall rule and apply “Allow All” IAP (updated in step 1)
Enable virus and spam scanning

Cyberoam scans incoming and outgoing HTTP, FTP, IMAP, POP3, and SMTP traffic, blocking
malicious programs at the entry.
What From
Enable HTTP virus scanning Firewall Æ Manage Rule
Enable scanning from LAN to WAN firewall rule

Enable SMTP/FTP virus scanning when Firewall Æ Manage Rule
Mail server/FTP server deployed in LAN
Enable SMTP/FTP scanning from WAN to LOCAL
firewall rule
Enable SMTP/FTP virus scanning when Firewall Æ Manage Rule
Mail server/FTP server deployed in DMZ
Enable SMTP/FTP scanning from WAN to LOCAL
firewall rule and LAN to DMZ firewall rule
Restrict virus scanning based on mail Anti Virus Æ Mail Æ General Configuration
size
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Set Over size mail action for virus Anti Virus Æ Mail Æ General Configuration
scanning
Restrict spam scanning based on mail Anti Spam Æ Mail Æ General Configuration
size
Set Over size mail action for spam Anti Spam Æ Mail Æ General Configuration
scanning
Enable spam scanning for authenticated Anti Spam Æ Mail Æ General Configuration
traffic
Block password protected attachments Update default policy from Anti Virus Æ SMTP Æ
(for all the recipients) Default Scan policy
Specify “All” for Block File Types
Enable “Protected Attachment” for Receiver’s Action
and Notify Administrator
Quarantine management
Cyberoam quarantines virus infected and SMTP spam mails.
If you are Network Administrator, you can view quarantined mails from:
Anti Virus Æ Mail Æ General Configuration
Anti Spam Æ Configuration Æ General Configuration
As a Network Administrator, you can also educate your network users to view and manage their
own quarantine space.
Individual network user can log on to User My Account and go to Quarantine Mails option and view
the list of their quarantined mails.
Quarantine repository size

Cyberoam reserves 5GB for Quarantine repository. To maintain the total size of Quarantine
repository, Cyberoam removes older mails once the repository is filled by 80% i.e. once the
repository level crosses 4GB, Cyberoam automatically deletes the oldest quarantined mails.
Actions for Spam mails

Cyberoam tags suspected spam mail as a Probable Spam while mail tagged as Spam is actually a
spam mail.
You can reject, drop, accept, change the mail recipient or add a prefix to the mail subject and
forward the spam mails. Spam actions can be specified from Spam policy.
You can define different actions for:

• Spam and Probable spam mails
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• SMTP and POP3/IMAP spam mails
Block mails using White lists and Black lists

Step 1. Create White list from Anti Spam Æ Configuration Æ Address Groups with the following
parameters:
Parameters Value
Name Whitelist
Group Type Email Address
Email Address Type all the email address from which
mails are to be allowed
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Step 2. Create Black list from Anti Spam Æ Configuration Æ Address Groups with the following
parameters:
Parameters Value
Name Blacklist
Group Type IP Address
Email Address Type all the email address from which
mails are to be blocked
Update Global Policy (Anti Spam Æ Spam Policy Æ Global Policy) and use white list and black list
to allow and block spam mails.
Archive mails
The email communications that pertain to the organization’s business activity are subject to
regulatory requirements. This act necessitates retaining email correspondence. Cyberoam’s
“Copy-to” provides an in-house email archiving solution for building your email repository.
By specifying email address in “Send copy to email address(s)” field, you can transparently co-
deliver and archive all the mails to the pre-defined mail address.
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Archive all incoming mails

If you want to archive all the mails, update Anti Spam Global policy from Anti Spam → Spam
Policy → Global Policy and configure email id in “Send copy to email address(s)” field.
Archive mails of specific mail recipient or group of recipients

If you want to archive mails for the specific recipient or group of recipients
• Create Anti Spam Custom policy from Anti Spam → Spam Policy → Create Custom Policy
and configure email id in “Send copy to email address(s)” field
• Create spam rule for specific recipient or group of recipients whose mails you want to archive
from Anti Spam → Spam Rules and attach above policy
All the mails received by

0Haccounts@cyber.co.in will also be
delivered at the email address
configured in the accnt_archive policy
Apply custom virus scanning policy

If you want to apply specific virus scanning policy for a particular mail recipient -
stephen@sot.com
• Define virus scanning policy from Anti Virus → SMTP → Create Custom Scan Policy and
define scanning parameters required for the recipient stephen@sot.com
• Define mail scanning rule for the recipient from Anti Virus → SMTP → Email Scanning Rules
and attach policy created in above step.
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Bypass virus scanning of the trusted Websites

When you bypass scanning of trusted websites, Cyberoam does not scan files downloaded
from this URL. Use this feature to bypass virus scanning your organization’s site.
Define the URL’s which are to be bypassed from virus scanning from Anti Virus → HTTP →
Configuration.
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Prevent virus scanning latency

Virus scanning is a resource-intensive process. Exempt virus scanning of the files downloaded
from the trusted sites to prevent scanning latency. Bypass scanning of trusted sited from Anti Virus
→ HTTP → Configuration.
Virtual Private Network

Cyberoam can be used to establish VPN connection and supports following protocols to
authenticate and encrypt traffic:
• Internet Protocol Security (IPSec)
• Layer Two Tunneling Protocol (L2TP)
• Point-to-Point Tunneling Protocol (PPTP)
Configure gateway-to-gateway IPSec VPN connection
Configuring Cyberoam_1 as Gateway

Step 1. Create VPN policy from VPN → Policy → Create Policy and define phase 1 and phase 2
parameters.
Please make sure you select “Yes” in “Allow Re-keying” field.
Use the default values for all other the fields.
Step 2. Create IPSec connection from VPN → IPSec Connection → Create Connection and define
authentication method and source and destination addresses of the VPN tunnel.
Step 3. Activate connection from VPN → IPSec Connection → Manage Connection
Step 4. Repeat the above given steps on Cyberoam_2.
Step 5. Once both the gateways are configured successfully, go to VPN → IPSec Connection →
Manage Connection and establish the connection. Connection can be established from either of
the Gateways.
Cyberoam provides VPN interoperability with number of third party IPSec VPN Gateways, refer to
http://kb.cyberoam.com/default.asp?id=388&Lang=1&SID= for list of supported gateways and how
to establish connection with them.
Configure remote VPN access using Cyberoam VPN Client

This is commonly called a "road warrior" configuration, because the client is typically a laptop
being used from remote locations, and connected over the internet using service providers and
dialup connections. The most common use of this scenario is when you are at home or on the road
and want access to the corporate network.
For step by step configuration, refer to http://kb.cyberoam.com/default.asp?id=786&Lang=1&SID=
If you are using Cyberoam IPSec VPN Client for the first time, download Client from
http://www.cyberoam.com/vpnhelp.html.
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Configure VPN failover

You will need to configure VPN failover condition to keep your VPN connection always ON.
To configure connection failover, you have to:
• Create Connection Group from VPN → Connection Failover → Create Connection Group.
Connection Group is the grouping of all the connections that are to be used for failover. The
order of connections in the Group defines fail over priority of the connection.
• Define Fail over condition in the Group itself
Your primary VPN connection will failover to the very next active Connection in the Group if
Connection group is created including the primary connection. For example, if the connection
established using 4th Connection in the Group is lost then 5th Connections will take over provided
the 5th connection is active.
Reports
Instant visibility into network resource usability
You can analyze system resources usage summary, summary on network activities and surfing
pattern from Dashboard.
Dashboard Alerts providing Attack VS User information

Dashboard serves the purpose of a ready-reference providing the instant visibility into the source /
target user without in-depth search. Dashboard displays recent HTTP and FTP virus attack, Mail
virus attack and IDP attack detected by Cyberoam.
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“Recent HTTP Viruses detected” section
“Recent FTP Viruses detected” section
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“Recent IDP Alerts” section

Administrator can get the information of threat origin even in DHCP environment as username is
included in the IDP alerts.
In DHCP environment, where IP address is allocated dynamically, without username it is

practically impossible to track the threat origin.
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Recent Mail Viruses detected - section
Analytical Reports
Analytical reports provide details on each and every activity for your network including users
receiving virus and spam mails, spam and virus mail senders, users becoming victims of IDP
attacks as well as details on IDP attackers.
Additionally, extensive reports that can help to analyze all the User activities like sites surfed,
amount of data transferred and surfing time, carried out by user, group and so on are also
provided to take the corrective actions by tuning the policies based on the user behavior.
Want to know From

Does “Joe” receive SMTP Spam mails? Anti Spam>SMPT Spam Reports>Top 10 Spam
Receivers
Click Show All

How many virus mails did “Abraham” Anti Virus>HTTP>Top 10 users
receive
Click Show All
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List of IDP attack victims IDP>Top 10 Victims

Is “Margaret” user accessing Chat Web Surfing>Search
category? Search by “Chat” category and <xyz> user
How many users are attempting to Web Surfing>Blocked attempts>Top 10
access blocked sites? Blocked-User
Drill down from username to view the list of

blocked categories, sites and the URL wise
attempt details that user has tried to access.
Which top 10 Categories accessed? Web Surfing>Organization wide>Top 10
Categories (By Hits)
Drill down from Category name

Which applications are accessed Traffic Discovery>Report by LAN IP Address
through a 172.168.2.59?
Traffic Discovery>Report by WAN IP Address
Sample Organization wise – Top 10 Sites Report by Hits
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Sample Blocked Categories report
Web Trends
Web Trends track and reports surfing activity i.e. hits and displays the usage pattern over a period
of time (hourly/weekly/monthly) in the form of graph.
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Category Trends
Category Trends tracks and reports on category wise hits i.e. category wise surfing activity and
displays the usage pattern in the form of graph.
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Category Type Trends

Category Type Trends tracks and reports on category type wise hits i.e. category type wise surfing
activity and displays the usage pattern in the form of graph. Category Type is defined by
Administrator.
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Google Search Report

Google Search Report displays the keywords searched by using Google search engine. It displays
username, date and time of the search.
Yahoo Search Report

Yahoo Search Report displays the keywords searched by using Yahoo search engine. It displays
username, date and time of the search.
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Top Virus Senders
Compliance reports
Many business and organizations require protecting their critical applications as well as customer
(patient) data, controlling access to that date and proving how they have done. For this, they need
to meet regulatory requirements such as HIPAA, GLBA, SOX, FISMA and PCI. Cyberoam
provides 45+ compliance reports and can be accessed from Reports > Compliance Reports.
HIPAA - Health Insurance Portability & Accountability Act for Health care Industry regulations i.e.
healthcare providers and insurance companies.
GLBA - The Gramm-Leach-Bliley Act regulations for on financial institutions including banks,
mortgage brokers, lenders, credit unions, insurance and real-estate companies.
SOX - Sarbanes-Oxley for publicly held companies.
PCI - Payment Card Industry regulations for organization that processes credit or debit card
information, including merchants and third-party service providers that store, process or transmit
credit card/debit card data.
FISMA – The Federal Information Security Management Act regulations for all information systems
used or operated by a US Government federal agency or by a contractor or other organization on
behalf of a US Government agency.
Password Management
CLI Console password
1. From Web Admin Console, go to System → Reset Console Password and change CLI
Console password
2. From CLI console, go to Option 2 System Settings, Option 1 Set Console Password to change
the CLI Console password from CLI Console.
Web Admin Console Password

From CLI console, go to option 5 Cyberoam Management, Option 3 Reset Management Password
to reset Web Admin Console password to the default password.
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Manage Bandwidth
Control bandwidth for group of users
• Create User based Bandwidth policy from Policies → Bandwidth Policy → Create Policy
• Create user group from Group → Add group and attach the bandwidth policy created for the
group
• Create Identity based firewall rule from Firewall → Create Rule and select the user group.
Prioritize bandwidth usage of an Application

• Create Firewall rule based Bandwidth policy from Policies → Bandwidth Policy → Create
Policy. Set the priority as required. Priority can be set from 0 (highest) to 7 (lowest)
• Create firewall rule from Firewall → Create Rule and select service and bandwidth policy
created in above step.
Configure Multiple Gateways

Please note that multiple gateways can be configured only if Cyberoam is deployed as a Gateway.
Add Gateway
One unused WAN port is required for each Gateway.
Go to System → Gateway → Manage Gateway(s) and click Add to specify Gateway IP address
and port.
Define gateway weight for load balancing

Assign weight to the Gateway if load balancing is required. Cyberoam distributes traffic across
links in proportion to the ratio of weights assigned to individual link. This weight determines how
much traffic will pass through a particular link relative to the other link.
• Set weight as 0 (zero) to disable load balancing and pass the traffic through the default
gateway
• Set same weight to all the gateways to distribute traffic equally among all the links
• Set different weights to various gateways to distribute traffic in the ratio of the proportions of
the weight set
Configure Source based routing

Configure source based routing if it is required to route traffic of a particular network/subnet from
the specific gateway.
Go to System → Gateway → Manage Gateway(s) and click the Gateway for which the source
based routing is defined. Page displays the details of the Gateway; click “Add Network” to add the
network IP address.
Configure Gateway Failover condition

Go to System → Gateway → Manage Gateway(s). Select the Gateway for which failover condition
is to be configured and click Failover Conditions. Specify communication protocol, port number,
and host.
A request on the specified port is send to the Host. If Host does not respond to the request,
Cyberoam considers the Gateway as ‘dead’, stops sending traffic to the dead gateway and sends
traffic through another available gateway.
Page 31 of 36 10-95322-080511
Cyberoam sends alert mail to the Administrator on change of gateway status.
General Administration
Restart Cyberoam management services
Cyberoam management services can be restarted from CLI Console.
Add Alias
Alias refers to assigning multiple IP addresses to an Interface. You can add alias from System Æ
Configure Network Æ Manage Interface.
General Administration using Web Admin Console

Apart from Network management, following configurations can be performed only from Web Admin
Console:
• DNS and DHCP
• firewall rules
• content filtering categories and policies
• user authentication method and integration with external authentication servers
• access control
• antivirus and anti spam filtering policies
• VPN connection policies
• multiple gateways
• user and user groups
• bandwidth and internet access policy
• IDP policies and signature
In addition, Dashboard, reports including traffic discovery and bandwidth usage graphs can be
viewed only from Web Admin Console.
General Administration using CLI Console

Use CLI console for troubleshooting and diagnose network problems in details. Additionally you
can also:
• Restart management services
• Restart and shutdown Cyberoam
• View log information
• Update MTU and MSS value
• Configure static and dynamic routes
• Upgrade Cyberoam and restore backup
• Restore to factory default settings
• Reset and change password
• Enable/disable LAN Bypass (only if Cyberoam is deployed as Bridge)
For more details, refer version specific Console Guide available on http://docs.cyberoam.com/
Reboot or shutdown Cyberoam

You can reboot or shutdown Cyberoam from CLI Console
Page 32 of 36 10-95322-080511
User types
User is identified by an IP address or a user name and must be member of a group. User will
inherit its group policies. User can be assigned explicit policies which will override its group
policies.
Cyberoam supports three types of Users:

1. Normal
2. Clientless
3. Single Sign on
Single Sign
Feature Normal User Clientless User
on User
User required to log on to Yes No No
Cyberoam before accessing
network resources
Group membership
Normal Yes No Yes
Clientless No Yes No
Apply Login restriction Yes Yes Yes
Apply Surfing Quota policy Yes No No
Apply Access Time policy Yes No No
Apply Bandwidth policy Yes Yes Yes
Apply Internet Access policy Yes Yes Yes
Apply Data Transfer policy Yes No Yes
• Add normal user from User Æ User Æ Add User

• Add multiple clientless users from User Æ Clientless Users Æ Add Multiple
• Add single clientless user from User Æ Clientless Users Æ Add Single
For more details on adding clientless users, refer to
http://kb.cyberoam.com/default.asp?id=69&Lang=1&SID=
By default, normal users are added under Open Group while clientless users in the Clientless
Open Group. You can change the group membership of the User. Create new groups as per your
requirement from Group Æ Group
High Availability
Using High availability for hardware failover and load balancing, involves installing two Cyberoam
appliances – Primary and Auxiliary appliance, with the same number of interfaces and same
version installed on both the appliances.
Cyberoam offers high availability by using Virtual MAC address shared between a primary and
auxiliary appliance linked together as a “cluster”. Appliances - primary and auxiliary appliance,
must be physically connected over a dedicated HA link port. Cluster appliances use this link to
communicate cluster information and to synchronize with each other.
Active-Passive
Continuous connectivity - Yes
Failover
Load balance traffic No
Page 33 of 36 10-95322-080511
Traffic processing Primary appliance

Auxiliary appliance process only when
primary appliance or any of the
monitored links fails.
How high availability cluster works
Appliances - primary and auxiliary appliance, are physically connected over a dedicated HA link
port to operate as an HA Cluster. Cluster appliances use this link to communicate cluster
information and to synchronize with each other.
When you configure HA cluster, Cyberoam assigns a Virtual MAC address to one of the appliance
in the cluster. Entire network traffic is forwarded to the cluster appliance which has the virtual MAC
address. The appliance which has virtual MAC address is referred as Primary Appliance while
other peer is referred as Auxiliary Appliance.
Primary appliance regularly sends keep-alive request through HA link, which is answered by
Auxiliary appliance. If keep-alive request is not returned by primary appliance, the device is
considered to have failed. In this case, Auxiliary appliance takes ownership of the virtual MAC
address from primary appliance, and becomes primary appliance temporarily. Primary appliance
automatically takes over from the Auxiliary appliance once it starts functioning.
Configure Active-Passive HA cluster
The appliance from which HA is enabled acts as a primary appliance while the peer appliance acts
as auxiliary appliance. Auxiliary appliance takes over primary appliance when primary appliance
fails.
Step A: Configuring Auxiliary appliance

1. Create firewall rule to allow HA service traffic from Firewall Æ Create Rule as
• Source: DMZ/Any Host
• Destination: LOCAL/Dedicated HA link port
• Service: HA Service
• Action: Accept
Step B: Configuring Primary appliance

1. Create firewall rule to allow HA service traffic from Firewall Æ Create Rule as
• Source: DMZ/Any Host
• Destination: LOCAL/Dedicated HA link port
• Service: HA Service
• Action: Accept
2. Add a HA administrator from User Æ User Æ Add User to log HA events under this name in
Audit log
3. Configure HA cluster from System Æ HA Æ Configure HA and select Active-Passive in HA
Configuration Mode field.
Page 34 of 36 10-95322-080511
Points to remember
• If you are integrating Cyberoam with Active Directory for authentication, use Active Directory
as your DNS. You are required to define Active Directory as DNS both in Cyberoam as well
as all the desktops.
• If you have configured Cyberoam as DHCP server for leasing IP addresses, make sure
DHCP server is enabled for autostart. If not, then IP address will be leased only after
rebooting Cyberoam.
Page 35 of 36 10-95322-080511
IMPORTANT NOTICE
Elitecore has supplied this Information believing it to be accurate and reliable at the time of printing, but is presented without warranty of
any kind, expressed or implied. Users must take full responsibility for their application of any products. Elitecore assumes no responsibility
for any errors that may appear in this document. Elitecore reserves the right, without notice to make changes in product design or
specifications. Information is subject to change without notice.
USER’S LICENSE
The Appliance described in this document is furnished under the terms of Elitecore’s End User license agreement. Please read these terms
and conditions carefully before using the Appliance. By using this Appliance, you agree to be bound by the terms and conditions of this
license. If you do not agree with the terms of this license, promptly return the unused Appliance and manual (with proof of payment) to the
place of purchase for a full refund.
LIMITED WARRANTY
Software: Elitecore warrants for a period of ninety (90) days from the date of shipment from Elitecore: (1) the media on which the Software
is furnished will be free of defects in materials and workmanship under normal use; and (2) the Software substantially conforms to its
published specifications except for the foregoing, the software is provided AS IS. This limited warranty extends only to the customer as the
original licenses. Customers exclusive remedy and the entire liability of Elitecore and its suppliers under this warranty will be, at Elitecore
or its service center’s option, repair, replacement, or refund of the software if reported (or, upon, request, returned) to the party supplying the
software to the customer. In no event does Elitecore warrant that the Software is error free, or that the customer will be able to operate the
software without problems or interruptions. Elitecore hereby declares that the anti virus and anti spam modules are powered by Kaspersky
Labs and the performance thereof is under warranty provided by Kaspersky Labs. It is specified that Kaspersky Lab does not warrant that
the Software identifies all known viruses, nor that the Software will not occasionally erroneously report a virus in a title not infected by that
virus.
Hardware: Elitecore warrants that the Hardware portion of the Elitecore Products excluding power supplies, fans and electrical components
will be free from material defects in workmanship and materials for a period of One (1) year. Elitecore's sole obligation shall be to repair or
replace the defective Hardware at no charge to the original owner. The replacement Hardware need not be new or of an identical make,
model or part; Elitecore may, in its discretion, replace the defective Hardware (or any part thereof) with any reconditioned product that
Elitecore reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware.
DISCLAIMER OF WARRANTY
Except as specified in this warranty, all expressed or implied conditions, representations, and warranties including, without limitation, any
implied warranty or merchantability, fitness for a particular purpose, non-infringement or arising from a course of dealing, usage, or trade
practice, and hereby excluded to the extent allowed by applicable law.
In no event will Elitecore or its supplier be liable for any lost revenue, profit, or data, or for special, indirect, consequential, incidental, or
punitive damages however caused and regardless of the theory of liability arising out of the use of or inability to use the product even if
Elitecore or its suppliers have been advised of the possibility of such damages. In the event shall Elitecore’s or its supplier’s liability to the
customer, whether in contract, tort (including negligence) or otherwise, exceed the price paid by the customer. The foregoing limitations
shall apply even if the above stated warranty fails of its essential purpose.
In no event shall Elitecore or its supplier be liable for any indirect, special, consequential, or incidental damages, including, without
limitation, lost profits or loss or damage to data arising out of the use or inability to use this manual, even if Elitecore or its suppliers have
been advised of the possibility of such damages.
RESTRICTED RIGHTS
Copyright 2000 Elitecore Technologies Ltd. All rights reserved. Cyberoam, Cyberoam logo are trademark of Elitecore Technologies Ltd.
Information supplies by Elitecore Technologies Ltd. Is believed to be accurate and reliable at the time of printing, but Elitecore
Technologies assumes no responsibility for any errors that may appear in this documents. Elitecore Technologies reserves the right, without
notice, to make changes in product design or specifications. Information is subject to change without notice
CORPORATE HEADQUARTERS
Elitecore Technologies Ltd.
904 Silicon Tower,
Off. C.G. Road,
Ahmedabad – 380015, INDIA
Phone: +91-79-66065606
Fax: +91-79-26407640
Web site: www.elitecore.com , www.cyberoam.com
Page 36 of 36 10-95322-080511

Getting Started Guide

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Deploying Cyberoam ....................................................................................... 5

Verify Configuration ......................................................................................... 7

Configure Mail and Web server access ......................................................... 10

User Authentication ....................................................................................... 10

Content filtering ............................................................................................. 11

Enable virus and spam scanning................................................................... 13

Actions for Spam mails.................................................................................. 14

Block mails using White lists and Black lists.................................................. 15

Archive mails ................................................................................................. 16

Archive mails of specific mail recipient or group of recipients ............................................. 17

Apply custom virus scanning policy ............................................................... 17

Bypass virus scanning of the trusted Websites ............................................. 18

Prevent virus scanning latency ...................................................................... 19

Virtual Private Network .................................................................................. 19

Configure Multiple Gateways......................................................................... 31

General Administration .................................................................................. 32

User types ..................................................................................................... 33

High Availability ............................................................................................. 33

Configure Active-Passive HA cluster...................................................................................34

Points to remember ....................................................................................... 35

CLI Console via remote login utility - TELNET

CLI Console using SSH client

Press F10 key to go to view Dashboard from any of the pages.

Check the latest available versions

Check and note down the versions used by your Cyberoam:

Upgrade if the latest version is available.

Upgrade to the latest available version

For detailed information on upgrade, refer

From the firewall rule, you can:

Control access time

Define action for

Specify IDP policy

Specify routing policy

Default Firewall rules

Firewall rule processing order

Manage firewall rules

Last Action Status

NAT(Network Address Translation)

Configure Mail and Web server access

Active Directory (AD) Authentication

Windows NT Domain controller Authentication

Generate Reports with user names

2. Attach IAP created in step 1 to the user Group

2. Create LAN to WAN Identity based rule from

2. Update “Allow All” default policy from Policies Æ

2. Create policy from Policies Æ Internet Access

3. Attach IAP created in step 2 to the user Group

4. Create LAN to WAN Identity based rule from

Block P2P applications for a particular user

Block “Facebook” – a social networking service

Allow specific Messenger (IM)

Enable virus and spam scanning

Enable scanning from LAN to WAN firewall rule

Quarantine repository size

Actions for Spam mails

You can define different actions for:

• SMTP and POP3/IMAP spam mails

Block mails using White lists and Black lists

Archive all incoming mails

Archive mails of specific mail recipient or group of recipients

All the mails received by

Apply custom virus scanning policy