0 Nexus Technoware Solution Pvt. Ltd.

26/04/2011
www.ntsplhosting.com
An awarded web design company – by IAC

For Website Designing, Development,

PROPOSAL
Maintenance & Hosting

April 26, 2011

NEXUS TECHNOWARE SOLUTION (P) LTD.

An ISO 9001-2008 Certified Company

Bamra Manor, Plot No. – 109, Flat No. – 105, Surya Nagar, Unit – 7, Bhubaneswar, Phone (0674)
3209633, 2397403, Mob - 9438148250, 9337705517, Email: info@ntspl.co.in
www.ntsplhosting.com
1 Nexus Technoware Solution Pvt. Ltd.

Dear Sir / Madam,

Best regards,

We have the pleasure of introducing Nexus Technoware Solution Pvt. Ltd. (NTSPL) as an
emerging & internaitionaly awarded web development organization of India having it’s head
office in Bhubaneswar, Orissa. We specialize in best-in-class Software Development, Web
Development, Website Designing, Flash Multimedia, WebHosting, Corporate E-mail Id
Solution, Dedicated Server leasing, and Search Engine Optimization (SEO) Work & etc.
NTSPL features an integrated team of consultants, creative professionals & programmers
who know how to get results.

Our business-driven approach differentiates us from our contemporaries. For the past seven
years we have built up a reputation for creating a positive return on investment for our
clients. Our organisation has been established with the basic objective of rendering state-of-
art consultancy services to it’s clients towards accomplishment of excellence, Strategic
thinking, Professional approach, Top Designers, Personal Attention, Competitive Prices,
Real World Result- discover the NTSPL difference

If you have any requirement to contact us, as we ensure professionally qualitative services
in aforesaid arena. In this regard, kindly furnish us the details about the process involved &
the person to be contacted.

Kindly intimate a suitable date for an appointment, so we can discuss in details.

Looking forward to an endurable association with your esteemed organisation, with a

commitment of qualitative & best services.

Thanking you, April 26, 2011

Sagar Mohanty
Chief Executive Officer,
Bhubaneswar, Orissa, India
2 Nexus Technoware Solution Pvt. Ltd.

ABOUT NTSPL
NTSPL was conceptualized in the summer of 99, when a number of small 'IT Companies' were
flooding the markets with technology solutions. Most of the companies entering to the market at that
time were providing hi-tech technology solutions. There were very few companies providing 'Total
Solutions' right from the concept to completion of web-based projects. We started NTSPL to provide
complete business solutions to organization wanting to have a web presence.

Whether we're helping transform a roadside service firm into a company that enables mobility,
migrating the large and complex back end of a major financial institution into a more user-friendly and
digital-commerce enabled environment, or showing the world how easy it is to trade stock on the web,
we help your ends leverage digital technology to improve their business at the core.

We have a wide range of technical expertise including web application development for providing
dynamic and data driven sites for you, Linux solutions and services, e-commerce solution, website
design, high quality web hosting services. Our passion is to partner with your ends who embrace
fresh, big picture ideas that help to evolve their marketing to a new level that ensures the future
success of their business.

We are basically concerned with making the world a better place as well as making a profit. Our
Solutions aim to weave our core values into the decisions that determine how we operate our
business.

Our team knows that you deserve our time and attention therefore we provide every single your end
with a high Quality product. We believe in complete 100% honesty and integrity and in producing
work we can truly be proud of.

OUR MISSION
NTSPL’s mission is to collaborate with the worlds emerging software leaders to help them bring great
products to market in less time and at less cost. April 26, 2011

PHILOSOPHY
Quality and Honesty and transparency in all equations are the cornerstones of our company
philosophy. Every member of NTSPL remains unified in achieving these goals. Our compact structure
allows us to more easily anticipate the latest technological evolutions and makes us less susceptible
to the fluctuating economic climate. At NTSPL we also believe in an open environment that
3 Nexus Technoware Solution Pvt. Ltd.

encourages creative thinking with a strong focus on practical implementation. We work with the
common goal: the final product must meet and exceed all expectations of yours.
WHY US
We understand that your business must keep pace with the speed of thought and we believe that
your ideas and enterprises deserve substantial reinvention. We address these changing needs of
your business with solutions that are not only cost-effective but also fast to deploy, highly scalable
and reliable.

Our highest priority is 100% your end satisfaction.

The unique point making our Website Design Company stands out from hundreds of others is that
100% your end satisfaction has been the highest priority we always stick to. Even more, we would be
happy to become more than just a web site design company and a service provider always available
to take care of your personal and business needs, but as navigator and guide, helping you out in the
dynamically changing and growing world of web development and web site design.

Near to the ground cost

NTSPL tries to help its your ends reduce the overall IT project (solution) costs. Doing that we also
take care not only of cutting custom web & software development expenditures, but also the ones
associated with technical support and maintenance.

Project Management
We leverage our excellent communication with our offshore sites to your advantage. Our project
managers at your location interface between you and our offshore management teams.

Management Expertise
NTSPL is led by highly qualified and experienced technocrats who bring with them several years of
experience in the field of business consulting, web & software design and development. The
promoters have extensive experience working both in India and abroad.

Technical Expertise
Our expertise is in transforming complex business processes and activities into user friendly,
April 26, 2011

scalable, robust and rich knowledge systems. We are a technology neutral solution provider, being
able to create and integrate solutions across a broad range of technologies.

Functional Expertise
Our strength lies in understanding, refining and translating business / enterprise processes into highly
customized and efficient solutions. Apart from the wide range of functional expertise acquired over
4 Nexus Technoware Solution Pvt. Ltd.

the years in various business domains, we excel in refining, creating and/or understanding complex
and proprietary business processes and creating solutions.

ORGANIZATION DETAILS

1. Name of the Organization: Nexus Technoware Solution Pvt. Ltd.

2. Address with PIN Code, Telephone/FAX Nos. And E-mail Address:
Head Office: India - Orissa – Bhubaneswar
Bamra Manor, Plot No. – 109, Flat No. – 105, Surya Nagar, Unit – 7, Bhubaneswar
Phone (0674) 3209633, 2551386,
Fax (0674) 2551386,
Mob : 9438148250
Email : info@ntspl.co.in
sales@ntspl.co.in
support@ntspl.co.in
Chat Id : ntspl_live@yahoo.com (Yahoo)
info@ntspl.co.in (Gmail)
3. Company Registration No.: U72200OR2007PTC009685
4. PAN No.: AACCN6518P
5. Service Tax No: AACCN6518PST001
6. Years of Experience: 7 Years
7. Nature of work undertaken in the past with details of client organizations:
We have done lot’s of Web Designing, Development, Hosting, Corporate Email Id Solution,
Server Space Leasing, Online Payment Gateway Solution and Multimedia Presentation work for
our clients. Also we are giving Web Based Office Automation work & ERP Solution to our different
industrial clients.
8. No. Of Projects handled:
Within last 7 years, we have already handled more than 5,880+ Web Hosting clients, 462+ Web
Designing & Development Projects.
9. Names of the some recent major work executed:
I. Domain Name Registration for Tata Consultancy Service, Bhubaneswar
II. Total Web Solutions for Vedanta Aluminium Limited.
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III. Intranet Portal Development for Vedanta Aluminium Limited

IV. Website Development & Maintenance of Sterlite Industries Limited
V. Website Development, Hosting & Maintenance of Sterlite Energy Limited.
VI. Corporate Presentation for Bhushan Steel Ltd.
VII. Talwandi Sabo Power Plant Project, Punjab.
VIII. Website Designing & Development for Sree Metaliks Limited
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IX. Website Designing, Development & Hosting for Regional Center for Development
Cooperation (RCDC) Bhubaneswar.
X. Credit Monitoring Status (CMS) Package for ICICI Bank and SRB Associates.
XI. ERP Solution with Web Development Corporate Email Id Solution & Hosting work for
Pradhan Industries Ltd.
XII. Web Hosting & Development Solution for Dada Telecom, Atlanta, USA
XIII. Complete web hosting & development solution for Convergis Technologies, a leading IT
& Telecom company in USA
XIV. Complete Web Hosting & Development Solution for Gandhi Engineering College
XV. Complete Web Hosting & Development Solution for Centurion Group of Institution.
XVI. Complete Web Hosting & Development Solution for Nalanda Engineering College
XVII. Kendriya Vidyalaya Website Designing Work

And Many More Projects…..

Awards & Recognisation

NTSPL is one of the most recognized and respected IT company in India and has been awarded with
innumerable corporate awards for the various milestones and innovations achieved. Kindly visit our
official blog site (http://blog.ntsplhosting.com) for more details.

Mr Sagar Mohanty, Managing Director, has been conferred the distinguished Business
Leadership Award – 2010, for his dedication & success in IT Industry within short span of
time. The award was presented by Former Union Minister & Governor Tamilnadu,
Dr.Bhishma Narain Singh, on the occasion of National Seminar on "National Economic
Development & Social Responsibilities" held on 30th September 2010 at India Habitat
Center, New Delhi.
Apart from that we have been awarded for other prestigious National Awards like
o Indira Gandhi Sadbhavna Awad 2010
o Rastriya Udyog Ratna Award 2010
o Best Website Design 2010
o Bharat Gaurav Award & Certificate of Excellence Award 2011
o Out Standing Web Award to Our Client’s Website
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(www.vedantaaluminium.com)
Also we have been selected for other prestigious National Awards like
o Indian Leadership Award For Information Technology
o Mother Teresa Excellence Award
o Indian Achievers Award For Industrial Excellence
6 Nexus Technoware Solution Pvt. Ltd.

o Hind Rattan Award

o Gem of India Award & Arch of Excellence Award

DEVELOPMENT PROCESS
In NTSPL, a system development process can follow a number of standard or company specific
frameworks, methodologies, modeling tools and languages. Software development life cycle normally
comes with some standards, which can fulfill the needs of any development team. Like software, web
sites can also be developed with certain methods with some changes and additions with the existing
software development process. Let us see some steps involve in our development procedure.

The NTSPL Solutions

Look-and-Feel
With the help of modern design tools our designers create appealing, exclusive designs that
highlight your uniqueness and let you stand out from the crowd. Our designs combine:
o Appealing and professional style
o Consistent overall layout
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o Consistent corporate identity

o Colors compatibility
o Rational space usage
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Usability
Irrespective of the website’s functional complexity we aim at keeping interfaces simple and
easy-to-use. We pay attention to various aspects to ensure positive user experience:
o User-friendly interface
o Intuitive navigational schemes
o AJAX-powered interactivity
o Task-oriented workflow
o Accessibility standards

Comprehensive Functionality
Front-end Functionality
Functionality is what turns your website from a "shop display" into a powerful business tool.
By delivering custom-built solutions NTSPL is able to provide the functionality that would
completely match your actual business requirements. Modular approach to development
allows us to expand the existing or add new functionality easily and cost-effectively when
your business requirements change. As a result, you will receive the best return on
investment into current solution and decrease your expenditure on future system extension.

Back-office Administration
Depending on your requirements we can integrate different back-office management tools
that will give you efficient control over various site operations. This may include non-technical
content creation and publishing, dynamic structure generation, document management (incl.
images, PDFs, video and audio files, etc), user management, access rights and permissions,
business operations management (incl. clients, catalogs, payments, orders, etc.), site
statistics module and others.

Expert Back-end Programming

Our specialists are able to create dynamic, highly interactive and functional websites, making
cutting-edge technologies effectively back clean interfaces. We offer our clients a full
spectrum of back-end development including dynamic page generation, database design and
development (incl. database performance optimization and tuning), distributed database
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development for websites dealing with large amounts of data, data encryption, advanced
search mechanism integration, built-in security, real-time payment processing, audio/video
streaming, etc.
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Due Communication
Effective communication is vital for success of any project. We at once establish a two-way
knowledge transfer process that would let us, firstly, clearly understand client requirements,
and secondly, provide a sound and transparent advice on technology and solution options.
From the very beginning of development every project has a project manager involved. The
client is able to solve all project related issues through a single person at NTSPL. We use
different communication means: e-mail, phone, instant messengers, Skype, as well as onsite
visits, to secure the required level of communication.

Due Process
We have derived our development methodology from the best industry practices like RUP
and Agile methodology. We follow a practical approach to development process. We know
when to apply a “light-weight” approach for a small project to get the optimal cost-time
balance. We also know how and are able to expand it for a complex development project. But
regardless of the applied process model all projects go through stringent quality verification
procedures.

Due Solution
By utilizing our extensive cross-domain expertise and technology competence we deliver the
right solutions for specific situations. Prior to project implementation our analysts study your
business requirements thoroughly. The detailed analysis allows us to define the appropriate
approach, design consistent architecture and select the right tools and technologies taking
into account the current needs and laying foundation for future growth.

Due Quality
A dedicated Quality Assurance department is responsible for quality monitoring and testing at
all stages of website development to ensure high quality of the final product. Verification
includes various aspects of entire project including GUI testing and HTML standards
compliance, functionality-to-requirements conformity, error-free coding, performance and
stability testing.
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SITE DESIGN AND DEVELOPMENT PROCESS

The following process chains outline the standard process used by NTSPL in order to create
for our client project.

NTSPL's one-stop Website designing solutions feature our excellence in creating multi-
faceted & multi-dimensional Web portals. Our leading-edge technical skills are well integrated
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with creative design concepts and lucid, information-rich content. What's more, our team of
SEO consultants ensures that the Website gets top rankings on major search engines.

NTSPL'S WEB DESIGN & DEVELOPMENT SERVICES INCLUDE:

• Website Visualization & Conceptualization
• Web Content Development
• HTML Coding
• Graphic Designing
• Flash Intros & Presentations
• Animations
• Java Scripting
• Audio & Video Integration
• Programming with ASP.NET / PHP / JAVA

METHODOLOGY FOR WEBSITE DESIGN & DEVELOPMENT OF NTSPL

Banking on the extensive cross-industry expertise, web designers at NTSPL meticulously
study your business priorities, analyse your requirements, select tools and technologies
required for effective website design and build intuitive web systems that will cut your website
deployment and maintenance costs. Our web designers build and strengthen your brand
identity on the Internet and help implement functions that will complement your brick-and-
mortar business model. NTSPL's unbeatable and round-the-clock customer support meets all
your requirements and resolves issues at the earliest, making it the top web designing
company in India and your outsourcing partner of choice.

 PHASE I - Understanding/Analysis
Top web designers working with NTSPL will have a detailed discussion with you that will
help us determine the specific requirements such as number of web pages, number of
custom graphics/animations and level of interactivity desired (online ordering, search
engines, chat rooms etc) and what types dynamic application/ E-commerce facility you
need on your website. Once our web designers have gathered full information about the
client's business objectives and requirements, NTSPL focuses on identifying the ideal
April 26, 2011

website design & technical solutions needed for the success of the website. Initially, we
prepare a number of Website Diagrams/Road Maps featuring navigation links and
website structure, so that you can choose from a variety of options.
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 PHASE II - Designing & Development

Based on each client's requirements, web designers at NTSPL, India, prepare a demo
layout to give you a fair idea of the look, feel and functionality of the website. Before
beginning the actual development, it is important to understand what goals we want to
accomplish and how to accomplish them. Even if it is simple website featuring only basic
information about your enterprise, it is still important that the website design match the
image and objective of your current and future goals. The demo layout will help you
understand how the Web solution will influence the target audience. Once it gets your
approval, our web designers create the entire website and implement the functionalities
you have asked for. At this stage we will also develop your both standard and
ecommerce application with our industry experienced developer.

 PHASE III - Testing & Publishing

As a top Indian web design house, NTSPL helps realise your creative vision and ensures
error-free functionality at all levels. During testing & publishing, our web designers give a
fully functional demonstration so that modifications can be made and changes can be
implemented in case you require those. We also test the features to ensure that the
website is user-friendly and creates no undue difficulties for your potential clients. Finally,
it is published on a web host and goes "live" for the global audience

At NTSPL, we know that comprehending the rationale behind a company's web presence
is essential before the website design can be conceptualized. Full knowledge of your
business objectives helps us identify your requirements and find the right solutions. Web
designers at NTSPL, India, then create the perfect brand image - a pleasing, user-
friendly website with functionalities that meet your expectations.

In spite of complex functional requirements, we aim to keep the user interface as simple
and attractive as possible. It forms the bridge between the user and the technological
back-end, which is the backbone of all business websites today. Ease of navigation,
consistency in overall layout/look-and-feel, depth of content and quality of execution are
just a few of the website designing yardsticks that matter to our web designers.
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Our web designers fully appreciate the fact that no two web design projects are alike.
Each client has a unique corporate identity, offers widely different services/products and
follows varied objectives that must be reflected through its online entity. The job of our
web designers is to create a strategically designed website, which will emphasise the
client's uniqueness and stands out from the rest. Each website is a created as per the
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customer’s needs and hence we ensure a distinctive look, which is very different from a
run-of-the-mill web design. Web designers at NTSPL make sure that your website should
be contemporary, unconventional and competitive. We are one of the top Indian web
designers and our quality, creativity & experience are best underlined by the fast loading,
functionally-rich & aesthetic websites that we have developed for a large number of
clients till date.

Website Map Diagram

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NTSPL’S Website Development Process:

Mock-Up of your Future Web Site:

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13 Nexus Technoware Solution Pvt. Ltd.

 What Are The Advantages of Our Content Management System?

It saves you time.
It has never been easier or quicker to develop your website content.
It reduces your website maintenance costs.
You won't have to chase down your regular web developer for some minor updates that
would usually cost an arm and a leg.
It improves your search engine rankings.
You will be able to assign keywords and descriptions to every page of your website with
less hassle and your website.
It makes your website accessible.
Your pages will load faster and you will no longer be limiting your visitors by only making
your website work correctly with a particular browser or platform.
It gives you freedom.
Update your website content as often as you like from anywhere you wish.
It is extremely flexible.
Our content management system can be adapted to almost every website.
It includes

Easy-to-use editor Blogs

Workflow Forums

International Support E-commerce

Advanced Security Event Calendar and Booking System

Rapid Development Newsletter

Open API a Extensibility Image Gallery

Easy Deployment and Content Staging On-line Forms

Friendly URLs and SEO Private Messaging

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Full-text Search Polls

14 Nexus Technoware Solution Pvt. Ltd.

Edit text in the page – without new windows

If you need to change or edit an object e.g. a text, images, lists, contact forms object, you
do not need to open a new window but you can directly make the changes in the page

Our CMS Structure

OTHER WEB BASED SOLUTION

Domain Name Registration
Whatever business you are in, an Internet address or domain name is crucial for the future of your
business. Imagine how often your company name, your address, your telephone number and your
overall identity is used and referred to today and you will get some idea of the importance your
domain name will have.
Web hosting
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We offer web-hosting solutions on Linux, NT/Windows 2008 platform on our powerful servers located
in Canada, UK & USA. Shared Hosting remains our prime area of focus though we also provide
dedicated servers solutions. The combination of service options, powerful servers, and reliability and
price helps us remain extremely competitive.
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Our prices simply cannot be beaten; you can have the quality hosting service you need, without
breaking the bank. Our Customer Service officers continue to provide value after you buy with
responsive technical support.
Server Features
Powerful multi-processor servers
RAID storage devices eliminate downtimes and data loss due to hard disk failure, a
constant problem very common in other web hosts!
Real-time statistics
Plenty of space and bandwidth available for your website, and we won't charge you for
excess bandwidth consumption
Control panel software where you can create new email accounts (including lists and
forwarders), change passwords, and check stats and more! Check the demo link to the
left.
We do backups of your data THREE times a day, and not to [unreliable, slow] tape but to
hard storage media.
Climate controlled NOC (network operations center) keeps our servers running cool for
maximum efficiency.
100% Uptime Guarantee...
Personal monitoring 24 hours a day, 7 days a week, 365 days a year.
We accept international orders and host international domains.
Support for ASP, ASP.NET 1.0/2.0, PHP, Active Perl, EJB, JSP, Servlet, SSI, Ms SQL
and My SQL databases.

Infrastructure
Rackspace Infrastructure
Because we're a customer of Rackspace Hosting, we've had the benefit of building NTSPL
HOSTING on some of the most robust and reliable infrastructure in the world. And, as a Business
Partner of Rackspace, we've been able to draw upon Rackspace's unique expertise in running high-
performance web clusters.

You can only guarantee the uptime on a redundant web cluster if the network and datacenters you're
April 26, 2011

using are world-class. In our case, we're only able to offer the aggressive SLAs that we do because
we're using Rackspace's Infrastructure.
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Our Data Centers

NTSPL HOSTING has partnered with world’s leading dedicated hosting company “Rackspace
Hosting Inc.” to provide enterprise-level managed services to businesses of all sizes and kinds
around the world.

So we can say our data centers are world’s leading data centers, because we are the customer of
Rackspace data center. Our data centers are engineered to the standards required to support the
Zero-Downtime Network™. They are designed and maintained without compromise for security or
redundancy. Ever.

Physical Security
Keycard protocols, biometric scanning protocols and round-the-clock interior and exterior
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surveillance monitor access to every one of our data centers.

Only authorized data center personnel are granted access credentials to our data centers. No
one else can enter the production area of the datacenter without prior clearance and an
appropriate escort.
Every data center employee undergoes multiple and thorough background security checks
before they're hired.
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Precision Environment
Every data center's HVAC (Heating Ventilation Air Conditioning) system is N+1 redundant.
This ensures that a duplicate system immediately comes online should there be an HVAC
system failure.
Every 90 seconds, all the air in our data centers are circulated and filtered to remove dust
and contaminants.
Our advanced fire suppression systems are designed to stop fires from spreading in the
unlikely event one should occur.
All cables are securely tied down with cable racks suspended from ceilings, providing dual
routes for all cables.

Conditioned Power
Should a total utility power outage ever occur, all of our data centers' power systems are
designed to run uninterrupted, with every server receiving conditioned UPS (Uninterruptible
Power Supply) power.
Our UPS power subsystem is N+1 redundant, with instantaneous failover if the primary UPS
fails.
If an extended utility power outage occurs, our routinely tested, on-site diesel generators can
run indefinitely.

Core Routing Equipment

Only fully redundant, enterprise-class routing equipment is used in Rackspace data centers.
All routing equipment is housed in a secured core routing room and fed by its own redundant
power supply.
Fiber carriers can only enter our data centers at disparate points to guard against service
failure.

Network Technicians
We require that the networking and security teams working in our data centers be certified.
We also require that they be thoroughly experienced in managing and monitoring enterprise
level networks.
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Our Certified Network Technicians are trained to the highest industry standards.
18 Nexus Technoware Solution Pvt. Ltd.

OUR BUSINESS PARTNER

Our Partners are important to us, and we do not partner with just anyone. We take time to ensure that
the companies and people are correct, and have the same philosophy as us. Therefore, in each of
the areas that we specialise we have selected the following world’s leading partners:

Premier Partner

As a premier partner it is our pleasure to work with Rackspace in this capacity. “We have a great
working relationship and relish the challenge of our individual specialisations. It is very rare that you
find an acceptable web company and when you find a great one make sure you keep hold of them.
We did and as a premier partner we look forward to what the future holds,” Sagar Mohanty
(Managing Director, NTSPL HOSTING)

High-end Data Centers

Our partnership with Rackspace - the world's most renowned data centre - has helped us set up
servers in a secure environment that takes care of both your hardware and software by using the best
of firewalls, anti-spam and anti-virus protection.

Domain Reseller Partner

NTSPL HOSTING is the domain reseller partner of ResellerClub, a Directi Group Business is one
of the largest private label Web Solutions Providers in the world and an industry leader in providing
end-to-end automation to Domain Resellers, Web Hosts, Web Designers, and other Web Service
April 26, 2011

companies.
19 Nexus Technoware Solution Pvt. Ltd.

NTSPL Service Level Agreement

Our Service Level Agreement (SLA) is designed to provide you with unsurpassed levels of
availability and meaningful refunds for our failure to comply with them.

Zero-Downtime Network™

We guarantee that when not undergoing scheduled maintenance, the network infrastructure will be
available 100% of the time in each month.

Network availability means all network infrastructure including routers, switches and cabling is
working. The Network infrastructure is defined as the portion of the network extending from the
outbound port on your cabinet switch to the outbound port on the border router. Services or software
running on your servers are not counted as part of the network.

Downtime begins when an interruption is recorded in our monitoring system or a trouble ticket is
opened saying that you can’t transmit and receive data (whichever is earlier). We will open a trouble
ticket within 15 minutes for emergency tickets.

In the event that Network infrastructure availability should fall below 100% in a given month due to
our fault, and this failure directly and adversely affects your hosted environment, we will refund to you
5% of your monthly recurring charge per half hour of network infrastructure downtime (up to 100% of
the monthly recurring charge) for the affected component(s).

Hardware
We guarantee all Hardware components will function properly and will rectify or replace any
component with a fault at no cost to you. Hardware is defined as the server chassis, processor(s),
memory, storage devices, motherboard, power supplies, and network interface cards. This includes
faults in Hardware due to failures in power and HVAC infrastructure including UPS, PDU and cabling.
This guarantee does not apply to the time required to rebuild a RAID array, reload the operating
system, reload and configure applications, and/or restore from backup (if necessary). April 26, 2011

We will begin fault resolution once we identify the problem component. Fault resolution is guaranteed
to be complete within one (1) hour of problem identification by us. In the event of a hardware failure
which causes an outage in your hosted configuration, failed hardware is guaranteed to be repaired or
replaced within one (1) hour of problem identification by us.
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In the event that we should fail to replace hardware within one hour of problem identification due to
our fault, and such failure directly and adversely affects your hosted configuration, you are entitled to
5% of your recurring charge per hour of additional down time beyond the first one hour after problem
identification (up to 100% of your monthly recurring charge) for the affected component(s).

Our Services Include:

Software Development Website Conceptualization
Complete ERP Solution Web Hosting
Portal Development Web Templates
E-Commerce Development Web Designing
Consulting Web Development
Out Sourcing Web Promotion / SEO
Support services Website Maintenance
Website Visualization Flash Intros & Presentations
Web Content Development Audio & Video Integration

Our Products List:

Web Based Online Test Module Real Estate Management Software
Web Based SMS Technology Hotel Management Software
E-HR Solution Package Inventory Management Software
Online Student Management Software Finance & Accounts Management
Library Information System Software
E-Biding Module Optical Mark Reader Software
Hospital Management System Pay Roll Information System
Network Marketing Software CA Professional
Legal Management E-recruitment
E-library E-joining
Customer Portal COT/COP
Vendor Portal KRA Application

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For more details related to our other achievements & update, kindly
login: http://blog.ntsplhosting.com

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