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Context diagrams are related to Data Flow Diagram, and show the interactions
between a system and other actors with which the system is designed to interface.
Context diagrams can be helpful in understanding the context which the system will
be part of.
SERVICE
TECHNICIAN
DATA FLOW DIAGRAM (DEFINITION)
DFD symbols:
A PRODUCER OR CONSUMER OF
INFORMATION
A TRANSFORMER OF INFORMATION
(PROCESS
STORAGE OF INFORMATION
1ST LEVEL DFD
Get allocated call details Stores Call Allocation Details Call Allocation Details
TECHNICIAN
3.0
Get call allocation Query
Give Payment
Store payment details Payment Details
Payment
Update Payment Details
6.0
Payment received
ENTITY RELATIONSHIP DIAGRAM (DEFINITION)
REPRESENT AN ENTITY
REPRESENT AN ATTRIBUTE
…
REPRESENT DERIVED ATTRIBUTE
…..
REPRESENT RELATIONSHIP
REPRESENT CARDINALITY
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