3G - Prepaid plans

1. Initial SIM & Activation Charges for both Voice and Data plans under 3G prepaid service:

Sl. Particulars Tariff

1 SIM & Activation
2 Starter pack with SIM in Rs. (Incl. of S. Tax ) 59
3 Usage Value with SIM in Rs. 0
4 Validity in days 7
5 Migration charges from 2G to 3G and vice versa in Rs. Nil
6 New USIM price in case of Migration from 2G to 3G in Rs. 59

2. General Terms and conditions:-

 In case of migration from 2G to 3G, the customer may continue with the existing 2G SIM without any charge or may
opt for a new 3G USIM with higher memory for Rs.59. . Migration from 2G to 3G and back will be done without
change in mobile number of the customer.
 Replacement of defective SIM/USIM will be free of cost to be made at CSC only, if the replacement of SIM/USIM is due
to technical reason beyond the control of customer. However, if the replacement of SIM/USIM is due to customer
negligence Rs.59 (Incl. of S.Tax) will be levied. In case customer wants new USIM, replacing the existing 2G SIM, the
customer will also have to pay Rs.59.

Tariff for Black berry services under 3G

Name of plan For prepaid customers
STV with Free data Internet
validity of usage access
30 days
BIS Lite plan 271+131 Unlimited Not
Email allowed
BIS Social 270+131 Unlimited Not
plan instant allowed
messaging
BIS regular 898+131 Unlimited Allowed
plan
Extension of video call facility/3G –DATA Facilities to 2G Prepaid customers by default.
Existing 2 G prepaid plans are allowed for 3G services also.
The difference between 2G and 3G services are (1) video call facility and (2) Data speed.

The default Data speed for any 2G customer is upto 128kbps

The default Data speed for any 3G customer is upto 3.6Mbps

To enjoy the 3G facilities, the customer should have 3G enabled handset. 3G Tariff for Video call / Data will be
applicable.

The customer has to choose “Automatic / Dual mode” in “Network setting” in his handset. This will enable him to
view the 2G / 3G Network symbol.

Any new or existing 2G customer can activate 3G data speed in two ways as following and enjoy all 3G facilities:
By sending SMS “ACT3G” to 53733. On receipt of the SMS he will be provided with 3G Data speed after
termination of any 2G Data voucher which is in use.
For deactivation, the customer can send SMS “DACT3G” to 53733. On receipt of Deactivation SMS, the
customers will be given 2G data speed.
OR
By using any one of the 3G data RCVs (MRP 275, 439, 606, 716, 1102, 1499, 2000, 2500, 4200- thro‟ C-Top-up
only).
If any 2G Data RCV (old name -GPRS STV) MRP 7, 14, 20, 98, 274, 555 (- all 2G Data RCVs thro‟ SMS only) is
used, the speed will be brought back to 2 G Data speed (128kbps).

While activating from 2G speed to 3G speed and vice versa, during the validity period, of the respective Data
RCV, the left out volume of Data, availed through Data vouchers, in the respective speed, will be nullified.

Even after expiry of 3G Data RCV, subscriber will continue to get 3G Data speed till he uses a 2G Data RCV (by
SMS or by sending SMS “DACT3G‟ to 53733.

The tariff beyond the free usage limit specified for each 2G & 3G Data RCVs is @ 1p/10KB uniformly.

During the above said process, the basic voice tariff plan in 2G continues to remain the same.


 The existing feature for migration to 3G general plan and vice versa shall continue with “M3G/M2G” to 53733.
But the migration process will change the voice tariff plan also.

The customer can migrate by sending SMS M3G to 53733

In all cases of migration from 2G prepaid services to 3G prepaid services Customer will be activated in the 3G
Prepaid General 120 plan only. The migrated customer will get unutilized validity in the 2G prepaid plan
RESTRICTED to 180 days. The unutilized account balance available in his prepaid account will be carried forward
to the 3G prepaid plan accounts.

No charges will be deducted from his prepaid account for migration

Migration back to 2G
3G customers who now want to revert back to 2G are permitted to migrate back to 2G. However migration back to
2G will be only to General Prepaid plan of 2G irrespective of his earlier plan in 2G.The remaining validity and
balance amount in his 3G account will be carried forward to the 2G account

Migration of 2G post paid/prepaid customer to 3G post paid/prepaid services and back

Migration from and What to do Condition of existing

to balance and validity
1. From 2G pre paid Customer will terminate the contract in prepaid. Apply Balance amount in 2G
plans to 3G post afresh by approaching any customer service centre/ prepaid plan will not be
paid plans franchisee show room - Pay one month advance FMC + carried over. Mobile
security deposit of Rs 500 for local + STD or Rs 2000 for local number can be retained
+STD +ISD and activation charges of Rs 100
2.From 2G postpaid Subscriber has to terminate the account in postpaid, clear the The mobile number of
plans to 3G prepaid bills and then give request to CSR for conversion to 3G. The the customer in 2G post
plans conversion will be done in 2 stages. First customer should use paid will be retained in 3G
any of the standard FRC and get converted to desired 2G if requested by the
prepaid plan. Then customer can migrate to 3G prepaid by customer.
sending SMS M3G to 53733
3.From 3G post paid Customer will terminate the Post Paid Account. Apply The security deposit
plans back to 2G pre afresh for 2G prepaid by approaching CSR/ franchisee show collected for Local / STD
paid plans room and activate the same using required FRC depending on /ISD will be refunded.
the 2G prepaid plan required. Mobile number can be
retained
4.From 3G post paid Customer will terminate the 3G Post Paid Account. Apply The security deposit
plans to 3G pre paid afresh for 3G prepaid by approaching CSR/ franchisee show collected for Local / STD
plans room.and activate the same using FRC 120 to enroll in 3G /ISD will be refunded
prepaid plan
Customer will terminate the 3G Pre Paid Account Customer Balance amount in 3G
to apply afresh specifying plan required & Pay one month prepaid plan will not be
5.From 3G pre paid advance FMC + security deposit of Rs 500 for local + STD or carried over
plans to 3G post Rs 2000 for local +STD +ISD and activation charges of Rs 100
paid plans He will be enrolled in 3G post paid plan
 HUWAEI HAND SET - PROMOTIONAL PLAN - W.E.F. 14.04.2010

Type & make of handset Huwaei – Model U7510

Cost of Handset Rs.6,500/- (inclusive of all taxes)
Cost of 3G SIM Rs.59/- (inclusive of all taxes)
Cost of FRC Rs.161 ( Rs.120+41)
Validity 180 days
Talk value Rs. 20
 Talk time worth Rs 50 / month for 6 months
Free offers
 30 minutes of video calls /month local / STD for 6
(Provided customer recharges for Rs. 50
months
every month).
 Data download 25 MB / month for 2 months)

1. For connections activated upto 22.04.2010

Tariff as per 3G promotional plan 120 with tariff
validity of 180 days
Other terms and conditions
2. For connections activated after 22.04.2010
Tariff as per 3G General plan 120 with tariff validity of
180 days -
Customer will be enrolled under HUWAEI HAND SET - promotional plan with tariff as per
3G Prepaid General 120 / 3G Prepaid promotional 120 plan.