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How to Utilize SAP Solution _________________________________
Manager for Central
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System Monitoring and
Alert Monitoring _________________________________
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Sanjeev Gholap _________________________________
BearingPoint _________________________________
In This Session …
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• The goal of this presentation is to: _________________________________
Explain the technical monitoring capability using SAP _________________________________
Solution Manager
Discuss how to significantly reduce the implementation time of _________________________________
Solution Manager for technical monitoring _________________________________
Help you understand what and how to monitor
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Monitoring with SAP Solution Manager
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• SAP Solution Manager provides centralized, real-time _________________________________
monitoring of SAP systems, business processes,
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and interfaces
Proactive monitoring helps to avoid critical situations while _________________________________
automatic alerting/notification provides fast response to issues _________________________________
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SAP Solution Manager and SAP NetWeaver Releases
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Central Monitoring
Infrastructure
Central
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ABAP Stack Alert
Drill down to Notifications _________________________________
and analyze SAP NetWeaver Emails/Pager/
monitored Administrator Phone _________________________________
component
Java Stack
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PUSH
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AS ABAP
SAP Basis >= 3.0 SAP Instance _________________________________
SAPCM3X SAPCCM4X Shared Memory
Shared Memory
Segment
Segment 11
Considerations for Monitoring
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• Are all systems available to users? _________________________________
• Are all interfaces working? _________________________________
• Is there sufficient space in database? _________________________________
• Is there sufficient space in file systems?
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• How many ABAP dumps?
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• Are there any critical errors in SAP work process logs?
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• Are the database backup and archive log backup OK?
• Is there any failure in critical jobs? _________________________________
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• Wrap-up _________________________________
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Configuring CCMSPING
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1. Update the entries in /etc/services for all message _________________________________
servers in all systems needed to be set up
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2. Get the latest version of SAPCCMSR, SAPCCM4X,
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CCMSPING from service.sap.com
3. Create a user (with Administrator access) in the _________________________________
Productive Client (SU01) _________________________________
4. Create a CSMREG user in the Productive Client (RZ21) _________________________________
5. Install the CCMSPING agent at the OS level _________________________________
Example
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f CCMSPING -R –PUSH pf = <Instance profile >
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FOR Java
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STACK
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RFC _________________________________
DESTINATION
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Configuring CCMSPING (cont.)
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6. Copy method “CCMS_OnAlert_Email_V2” to “ZCCMS_OnAlert_Email_V2”
7. Enter the parameter values shown below
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8. In RZ20, SAP CCMS MONITORING TEMPLATE, Availability Monitoring, then _________________________________
select the related system and assign the method.
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email_id or
dist. list _________________________________
U = email id _________________________________
C = Dist. list
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Details of Red/Yellow/
Alert Blank for both
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Assign
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method for Assign
ABAP method for
Java
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availability
availability
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Dialog Response _________________________________
Time
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User
logged on
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What We’ll Cover …
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• Monitoring with SAP Solution Manager — Overview _________________________________
• Availability Monitoring — Quick Setup _________________________________
• Alert Monitoring — Quick Setup _________________________________
• Defining Autoreactions for Alerts
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• Monitoring PI/XI
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• GRMG/Portal Monitoring
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• CPH/Web Reporting
• Analyzing Performance with SAP Solution Manager _________________________________
• Wrap-up _________________________________
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Source: SAP 22
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Alert Monitoring – Quick Setup (cont.)
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• Create two RFC connections as shown below _________________________________
For Data Analysis For Data Collection _________________________________
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Alert Monitoring – Quick Setup (cont.)
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• Add the Monitoring Set in RZ20 for the newly added satellite system and
select the node trees that need to be monitored
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• Once the system is added, you will be able to see all the Monitoring Tree _________________________________
Entries (MTEs). You can create Monitoring Sets for all systems in the
landscape that need to be monitored. _________________________________
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What We’ll Cover …
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• Monitoring with SAP Solution Manager — Overview _________________________________
• Availability Monitoring — Quick Setup _________________________________
• Alert Monitoring — Quick Setup _________________________________
• Defining Autoreactions for Alerts
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• Monitoring PI/XI
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• GRMG/Portal Monitoring
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• CPH/Web Reporting
• Analyzing Performance with SAP Solution Manager _________________________________
• Wrap-up _________________________________
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Setting Up a Central Autoreaction (cont.)
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Define Central Autoreaction Æ Create _________________________________
Select “Create with Template,” ENTER “CCMS_OnAlert_Email_V2,”
and press “Create with Template”
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Setting Up a Central Autoreaction (cont.)
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Defining Multiple Autoreactions for an Alert (cont.)
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• Method “CCMS_TRIGGER_AUTO_REACTIONS” _________________________________
Here, we can define two other autoreaction methods for the
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Yellow, Red, Yellow-Red parameters.
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Defining Multiple Autoreactions for an Alert (cont.)
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• Key questions/steps: (cont.) _________________________________
What OS-level log files need to be monitored, and should an
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entry be made in SAPCCMSR.INI for it?
What Oracle standard errors need to have alerts, such as _________________________________
ORA–600, and ORA–272? _________________________________
What pattern in the process trace/log files to monitor for?
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For each above MTE, what should be done for a Yellow alert
and what should be done for a Red alert? _________________________________
Prepare a detailed spreadsheet with all above details
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Create the list of file systems which you will not monitor
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Example: Monitoring an Oracle Alert Log File
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• Content of ORAALERTlogmon.ini _________________________________
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Logfile /usr/sap/ENS/DVEBMGS00/log/sapccm4x/ORAALERTlogmon.ini _________________________________
LOGFILE_TEMPLATE _________________________________
DIRECTORY="/oracle/ENS/saptrace/background"
FILENAME="alert_ENS.log"
MTE_CLASS="ORAALERT"
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PATTERN_0="ORA-00600"
VALUE_0=RED
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PATTERN_1="ORA-00272"
VALUE_1=RED _________________________________
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• Wrap-up _________________________________
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Key PI/XI Objects to Monitor
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• ABAP side: _________________________________
Message queues (inbound/outbound)
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Business Process Engine processes
Integration Engine system errors _________________________________
Standard ABAP alerts like CPU, File System … _________________________________
• J2EE side: _________________________________
Adapter Engine — JDBC, HTTP, FTP, File, AS2
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f JVM — Heap size, thread
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Monitoring of Integration Engine Objects
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• Integration Engine _________________________________
Object that
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correlates with
the transaction _________________________________
Sxmb_moni _________________________________
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What We’ll Cover …
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• Monitoring with SAP Solution Manager — Overview _________________________________
• Availability Monitoring — Quick Setup _________________________________
• Alert Monitoring — Quick Setup _________________________________
• Defining Autoreactions for Alerts
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• Monitoring PI/XI
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• GRMG/Portal Monitoring
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• CPH/Web Reporting
• Analyzing Performance with SAP Solution Manager _________________________________
• Wrap-up _________________________________
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GRMG Monitoring
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• GRMG lets you check the availability of a chain of _________________________________
technical components and of business processes, or a _________________________________
mixture of both, in an AS ABAP or AS Java environment
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• GRMG can thus be used for technical as well as
application monitoring _________________________________
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GRMG Lite Setup for ITS Monitoring (cont.)
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• Using GRMG Lite for ITS Monitoring _________________________________
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Features of the Central Performance History (CPH)
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• Centralizes collection and storage of performance-related _________________________________
monitoring data of the complete system landscape in a fast
and efficient way _________________________________
• Handles minute, quarter-hourly, and hourly monitoring data _________________________________
• Automated data aggregation _________________________________
Aggregations from minute values to hourly, monthly, and yearly
averages
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• Automated data reorganization _________________________________
Aggregation of performance values from a higher to a lower temporal _________________________________
granularity and the following deletion of the data with the higher
granularity _________________________________
• Accessible from the SAP Solution Manager Alert Monitor _________________________________
• Configurable, scheduled limited reporting and export of data
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CPH Features
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Flow of Statistics Data in Detail _________________________________
(Source: SAP)
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CPH Setup
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Example of Web Report Using CPH
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• Wrap-up _________________________________
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Analyzing Performance with SAP Solution Manager (cont.)
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• Details for Performance Nodes _________________________________
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What We’ll Cover …
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• Monitoring with SAP Solution Manager — Overview _________________________________
• Availability Monitoring — Quick Setup _________________________________
• Alert Monitoring — Quick Setup _________________________________
• Defining Autoreactions for Alerts
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• Monitoring PI/XI
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• GRMG/Portal Monitoring
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• CPH/Web Reporting
• Analyzing Performance with SAP Solution Manager _________________________________
• Wrap-up _________________________________
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Resources
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• Public Web _________________________________
www.sap.com Æ Solutions Æ <select company size> _________________________________
Platform Æ SAP NetWeaver Æ Components & Tools Æ SAP
Solution Manager _________________________________
• SAP Service Marketplace* _________________________________
www.service.sap.com/solutionmanager
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www.service.sap.com/rkt-solman
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• Online Help
http://help.sap.com/ Æ SAP Solution Manager _________________________________
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7 Key Points to Take Home (cont.)
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• SAP Solution Manager is a key tool for identifying the _________________________________
performance bottleneck in the satellite system
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CPH can be a great help
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• SAP Solution Manager and BI interfacing will give you
great Web reporting capability of alert data and _________________________________
performance data _________________________________
This will also help to develop data for top management
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• SAP Solution Manager can be used effectively for SAP
PI/XI system monitoring, including the systems XI _________________________________
interfaces with _________________________________
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Notes:
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