CHARLES W.

COLLINGE
203-745-0278 - Charles.Collinge@gmail.com
73 Regan Rd. - Middlebury, CT 06762
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COMPUTER SKILLS
• 60wpm typing speed
• Created forms to assist Inventory control
• Experience with
• Microsoft Office Suite
• Adobe Creative Suite, Gimp, Inkscape
• Eclipse/Netbeans
• AS400
• Familiar Environments
• Windows 95/98/200/XP/Vista
• Mac OS 9, X
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INTERPERSONAL SKILLS
• Eased and guided short tempered customers and clients through repairing their
own computers in person and over the phone
• Organized special interest trips for 15 students
• Raised funds and managed a 5-person build of a covered bridge in 1 total month
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FIELD WORK
• Independent Computer Repair Services for 3 years including:
• Created and maintained wired networks between computers and fax/printer
for 2 years
• Developed audio system within a home office and on boat
• Repaired 3 computers in person, 2 over phone
• Taught clients how to
• Remove and prevent viruses
• Use shared folders
• Use Microsoft Office, OpenOffice, Quickbooks
• How to perform computer maintenance
• Created logo for a OmniWorld productions
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WORK EXPERIENCE
September 2009 - Present 8 International Dr. Windsor, CT
Inventory Control Operator, Walgreens Distribution Center
 • Check inventory of items in distribution center
Find lost products
• Verify product amounts in virtual and actual locations match
• Recovered over $50,000 in lost merchandise
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• Run and correct queries to find possible missing merchandise in AS400
February 2nd 2009 - September 2009 5 Research Drive Shelton, CT 06484
Technical Support Representative, Cablevision
Guided customers over phone to rewire their home network
• Fixed Outlook, Firefox and IE 6-8 issues through remote support software
• Instructed and helped customers with updating software
• Calmed irate customers and resolved their modem issues.
• All within and average of 9 minutes
• In one call
• Instructed a customer how to use a router
• Setup Outlook with three accounts
• Updated IE
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• Taught how to setup firewall
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EDUCATION
University of New Haven, 300 Boston Post Rd. West Haven, CT 06516, 2003 - 2009
BS in Information Technology: Web Design and Database Management
Ansonia High School, 20 Pulaski Hwy, Ansonia, CT 06401, 1999 - 2003
High School Degree in General Studies
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CLUBS AND ORGANIZATIONS

• Boy Scouts of America
• Achieved Eagle Scout Rank 2002
• Created Plans for a 10'x3'x8' covered bridge
Arranged for donations of wood, paint, tools from hardware companies
• Organized 5 volunteers to build the bridge over 2 days.
• Completed bridge in Fountain Lake, Seymour, CT
• UNH Anime Club
• Vice President 2006-2008
• Planned and organized trip for 15 members to 2008 New York Anime Festival
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