Name: Ahmad Ikmal bin Husnin

Metric Card No.: 2003448328

Subject Code: MGT 153
Group: 2C
Submission Date: 17th February 2004

MANAGEMENT – REVIEW AND CRITICAL THINKING QUESTION

1. General function of managers:

a. Planning – the preparation of a firm for future business conditions.
b. Organizing – the organization of employees and other resources in a manner that
is consistent with the firm’s goals.
c. Leading – the process of influencing the habits of others to achieve a common
goal.
d. Controlling – the monitoring and evaluation of tasks.

2. Type of planning function:

a. Strategic plan – identifies a firm’s main business focus over a long-term period.
b. Tactical planning – small scale plans that are consistent with the firm strategic
plan.
c. Operational planning – establishes the methods to be used in the near future to
achieve the tactical plan.
d. Contingency planning – alternative plans developed for various possible business
condition.

3. Management - utilization of human resources and other resources in a manner that

best achieves the firm’s objectives.
Leadership - the process of influencing the habits of others to achieve a common
goal.

4. Different leadership style:

a. Autocratic – a leadership style in which the leader retains full authority for
decision making.
b. Free-rein - a leadership style in which the leader delegates much authority to
employees.
c. Participative - a leadership style in which the leaders accept some employees
input but usually use their authority to make decisions.
It would be appropriate to use participative if manager wants to consult with an
employee

5. Concept of management - utilization of human resources and other resources in a

manner that best achieves the firm’s objectives. The types of resources are:
a. Understanding the characteristic necessary for managers to be effective.
b. Assigning job responsibilities.
c. Managing the process by which product are produced.
 d. Monitoring and improving the quality of the product produced.

6. How technology facilitates the integration of management function:

a. Performed the leading function by offering instructions to their employees
b. Provide general instructions online and other instructions on amore personal level.
c. Can be used to conduct the controlling function.

7. Different type of managerial skill:

a. Conceptual skill – the ability to understand the relationship among the various
tasks of a firm.
b. Interpersonal skill – the skills necessary to communicate with customers and
employees.
c. Technical skill – skills used to perform specific day-to-day tasks.
d. Decision-making skill – skills for existing information to determined how the
firm’s resources should be allocated.

8. Stages in decision-making:
a. Identify the possible decisions.
b. Gather information on all possible decisions.
c. Estimate costs and benefits of each possible decision.
d. Make a decision and implement it.
e. Periodically evaluate the previous decision to determine whether it should be
changed.

9. How would utilized the guidelines for time management:

a. Set proper priorities – in order to focus on the most important job responsibilities.
b. Schedule long time intervals for large tasks –
c. Minimize interruptions
d. Set short-term goals.
e. Delegate some tasks to employees

10. Manager could handle the task of setting short–term goals by:
a. Obtaining all the relevant information from other employees on the features that
the computer system should have (Task A).
b. Calling firms that sell computer systems to obtain price quotes (Task B).
c. Visiting firms where similar computer systems are in place to determine how well
they work (Task C).