Académique Documents
Professionnel Documents
Culture Documents
SCHEME OF WORK
1st PART OF
LOG REPORT TO BE SUBMITTED – TOPICS 1, 2 & 3
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UiTM SABAH, FSPPP; PAD252 – Scheme of Work
WEEK TOPIC HOURS
Ethical Leadership
11 2nd PART OF
(14/3 – 18/3) LOG REPORT TO BE SUBMITTED – TOPICS 4, 5 & 6
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UiTM SABAH, FSPPP; PAD252 – Scheme of Work
WEEK TOPIC HOURS
14 3rd PART OF
(4/4 – 8/4) LOG REPORT TO BE SUBMITTED – TOPICS 7 & 8
COURSE ASSESSMENT ;
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UiTM SABAH, FSPPP; PAD252 – Scheme of Work
REFERENCES
Required Text
Recommended Readings
http://arcadia.mampu.gov.my/mampu/pkpa
http://www.mampu.gov.my/perkhidmatan/anugerah
Juran (1989) Managing for Quality, Journal of Quality and Participation, Vol.11.
Lee-Peng, Tan & Gilbert, Lim Teck Sia (2001), ISO 9000: The Answer for Total Quality
Management Implementation. The Malaysian case. Total Quality Management,
Vol 12:2.
Lewis, B.R. (2007). Managing Service Quality. In Dale, B. G., van der Wiele, T. & van
Iwaarden, J. (Eds.). Managing Quality – 5th Edition. Blackwell Publishing:
Australia.
Muhammad Rais Bin Abdul Karim. (1995). Improving the Efficiency of the Public
Sector: A Case-Study of Malaysia. United Nation.
Thiroux, J. P. & Krasemann, K.W. (2009). Ethics: Theory and Practice – 10th
Edition. Pearson Prentice Hall: USA.
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