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Innovation Programme
TEMAGUIDE
A Guide to Technology Management and Innovation for Companies
Cotec
Fundación COTEC para la Innovación Tecnológica
Cotec
Fundación COTEC para la Innovación Tecnológica
Copyright 1998.
European Communities
Fundación COTEC para la Innovación Tecnológica, COTEC (E)
Sociedad para la Innovación y Promoción de Nuevas Tecnologías S.A., SOCINTEC (E)
Manchester Business School, The University of Manchester (UK)
IRIM Institute for Research in Innovation Management, The University of Kiel (D)
CENTRIM Centre for Research in Innovation Management, The University of Brighton, (UK)
TEMAGUIDE Contents
TEMAGUIDE
GENERAL INDEX
Part I. What is Temaguide
1. TECHNOLOGY MANAGEMENT, INNOVATION AND TEMAGUIDE .............................................. 1
2. BUSINESS PERSPECTIVE OF TECHNOLOGY MANAGEMENT AND INNOVATION .................... 3
3. THE TOOLS TO SUPPORT TECHNOLOGY MANAGEMENT AND INNOVATION.......................... 6
4. THE CASE STUDIES............................................................................................................................. 9
Table of Contents
TEMAGUIDE i
I. WHAT IS TEMAGUIDE
TEMAGUIDE I-1
I. WHAT IS TEMAGUIDE
I-2 TEMAGUIDE
I. WHAT IS TEMAGUIDE
Business Perspective
of Technology
Management
Structure
The material corresponding to the above three components has been implemented in two
complementary platforms, namely in “hardcopy” and in CD-ROM, the latter incorporating
some multimedia formats, including video and audio.
TEMAGUIDE I-3
I. WHAT IS TEMAGUIDE
significantly change the design of products and processes and thereby raise the company to
a higher level of competitiveness, or allow it to enter new business areas. This level of
innovation might be needed to respond to competitors’ innovative actions and any other
strategic threats and opportunities, or might be needed to satisfy customers’ increasing
expectations and demands.
In order to design, build and deliver better products processes and services a company
needs information, knowledge and expertise as well as equipment and other resources. This
design and technology capability must be strategically managed. Often it will be multi-
disciplinary and highly dynamic. In order that the capability does not degenerate in relative
terms it is necessary to scan the environment for information about relevant changes in
technologies or company activities and to train, recruit and retain good employees. It is also
often necessary to specialise and to network with other companies. Other companies will
only want to network and collaborate with progressive partners who have some useful
expertise to offer in return.
Thus Technology Management is not just about successfully innovating once or twice in
isolated events. It is about a constant awareness and readiness for innovation, and about
frequent innovation and improvements. This desirable and necessary characteristic is termed
‘innovativeness’. A company cannot ‘overnight’ become innovative in this sense. To
achieve this does not just require ingenuity and inventiveness but that the entire business
organisation is efficient. It must gear up rapidly from prototype to production volume and
market, sell and distribute the new products and services in new territories and to new kinds
of customers. The logistics and information systems behind this operation are all the
concern of Technology Management. The entire organisation must be honed to a high level
of performance.
Key elements of the innovation process - a learning cycle
TEMAGUIDE recommends a simple conceptual framework or model that will facilitate
the above approach. It is based on five elements that remind a company WHAT often needs
to be done at different times and in different kinds of situations: SCAN, FOCUS,
RESOURCE, IMPLEMENT, LEARN. These elements are explained briefly below:
• SCAN the environment for signals about the need for innovation and potential
opportunities.
• FOCUS attention and efforts on a particular strategy for business improvement and
innovation, or a particular solution to a problem.
• RESOURCE that strategy and prepare what is needed to make the solution work
• IMPLEMENT the innovation.
• LEARN from the experience of success and failure.
The five elements of the model can be supported by tools and techniques, but this is not
essential. The model in any case has intrinsic value as a way of recognising where a
company or team is in any project or activity. The model suggests there is an iterative
learning cycle, rather than just stages, to a project or activity and it can support this cycle by
illuminating the nature and characteristics of each element. The balance of emphasis on each
element will vary from company to company and from situation to situation.
I-4 TEMAGUIDE
I. WHAT IS TEMAGUIDE
In practice the model can be applied in projects, in taskforce teams and as a general
management philosophy. It will work if the company is organised according to traditional
management functions and it will also encourage a business process perspective. It can be
applied to a project or to the organisation. It is therefore not just a model of technological
innovation processes but also a model of organisational innovation, and a way to apply and
reinforce Technology Management concepts within the business. One way in which tools
are classified in TEMAGUIDE is by using this model.
Figure 2.1. The key elements of Technological Innovation
Innovation can
FOCUS start at any point
IMPLEMENT
The model introduces a radically new but simple way of thinking about projects and about
the business organisation and how it is changing. Nevertheless the model relates in a
practical way to existing and familiar processes found within every business.
TEMAGUIDE I-5
I. WHAT IS TEMAGUIDE
has a role to play in improving Technology Management and in extracting the benefits it can
bring to the company as a whole. This model shows WHY Technology Management is
important for all managers.
The overall framework - viewing Technology Management and Innovation from a business
perspective - avoids Technology Management being regarded in a narrow way as a
professional career discipline or a body of theoretical knowledge.
I-6 TEMAGUIDE
I. WHAT IS TEMAGUIDE
Some of the tools included in TEMAGUIDE are emerging concepts or new ways of
applying well known tools (such as benchmarking) which might not be specific of
technology management, while others have been widely used since long ago with some
small variations (such as project management). There does not exist standard descriptions
or approaches for each tool, and to that respect TEMAGUIDE is the result of a voluntary
harmonization process in order to help users to understand the value of the tools for
technology and innovation management.
Table 3.2. The TM Tools in the Technology Management model
Technology
Management
Elements SCAN FOCUS RESOURCE IMPLEMENT LEARN
TM
Tools
Market Analysis X x x x
Technology Forecast X x
Benchmarking X x x
Patent Analysis X X
Skills Audit x X x
Portfolio Management X x
Project Evaluation X x x
Creativity x X X X x
Intellectual Property Rights
Management X
Interface Management X X
Project Management X X
Networking x x X X x
Teambuilding x X X x
Change Management X
Lean Thinking x X x
Value Analysis x X
Continuous Improvement X X
Environmental Assessment x x X
TEMAGUIDE I-7
I. WHAT IS TEMAGUIDE
The key elements of the innovation process depicted in Table 3.2 - SCAN, FOCUS,
RESOURCE, IMPLEMENT and LEARN - embody the philosophy of the ‘learning
organisation’ which is now becoming increasingly used by managers to help companies
become flexible and responsive. Table 3.2 shows that the selection of tools is well
distributed across the range of elements in the model.
The tools are not an end in themselves, but a means to support necessary management
activities. An important advantage of TEMAGUIDE is that it can be used as and when
necessary to manage technology and innovation more effectively and to gain competitive
advantage. It is not necessary to change the culture of the company or to restructure it or
reengineer it before the tools can be used. TEMAGUIDE will fit unobtrusively into a typical
business organisation.
Each tool is introduced in simple terms and is then described in practical detail, following
the structure shown below:
• WHAT is the tool - its objectives, benefits and an overall description.
• HOW to use the tool - the resources needed and how to avoid problems in the
application of the tool.
I-8 TEMAGUIDE
I. WHAT IS TEMAGUIDE
• WHERE to get further information on the tool, either within the toolkit (there are cross-
references to other parts) or outside TEMAGUIDE (further reading and sources of
information).
Table 3.3. Relationships among TM Tools
Interface Management
Portfolio Management
Tool
Change Management
Project Management
Intellectual Property
Technology Forecast
Rights Management
Project Evaluation
Market Analysis
Patent Analysis
Environmental
Lean Thinking
Value Analysis
Benchmarking
Teambuilding
Improvement
Networking
Continuous
Assessment
Creativity
Audit
Tool
Market Analysis X X X X X
Technology Forecast
X X X X X
Benchmarking X X X X X X
Patent Analysis X X X X X X X X X
Audit X X X X X X X
Portfolio Management X X X X X X
Project Evaluation
X X X X X X X
Creativity
X X X X X X X
Intellectual Property Rights
Management X X X X
Interface Management
X X X X X X
Project Management
X X X X X X X X X X X
Networking X X X X X X X X
Teambuilding X X X X X X X X
Change Management X X X X X X
Lean Thinking X X X X X X
Value Analysis X X X X
Continuous Improvement X X X X X X X X
Environmental Assessment X X X X X X
In principle all the tools included in the toolkit can be applied to any type of company but a
selection can be adapted and tuned to the particular needs and characteristics of each
specific company. The tools are not chosen to be applied in an isolated way but are intended
to become an integral part of how the company is managed.
TEMAGUIDE I-9
I. WHAT IS TEMAGUIDE
Case studies have been based on real companies in Germany, Spain and the UK. They are
typical companies rather than demonstration sites for TM tools. There is a range of
company size and technology intensity represented across the twelve case studies. Whilst
the developers of TEMAGUIDE are aware of national cultural differences across Europe it
is not believed that there are any significant management or cultural differences between the
companies that will influence the relevance or applicability of a tool. Other factors such as
technology and market dynamics are likely to make much more significant differences and
the tools themselves will help managers to understand these factors more clearly.
Tables 4.1 and 4.2 show the main lessons to be learnt and which tools are relevant to each
case-study. But it can be interesting and useful to browse the cases first in order to obtain
an overall company perspective of Technology Management. In this way the cases provide
an alternative entry point into the contents of TEMAGUIDE. Some cross-references from
the case-studies back to the tools and models are provided. This encourages a different style
of learning which is context sensitive. In designing TEMAGUIDE it was recognised that
companies do not need to improve their technology and innovation management by first
learning a body of theory; they can build on their experience and intuition and make
improvements incrementally as and when appropriate. This will be especially useful for
those managers who think they have no direct responsibility or role to play in Technology
Management.
Table 4.1. The Case Studies
Case Study Country Main Objective of the Case Study Sector No employees
HAKO Germany Management of multifunctional project teams Machinery 1.500
I - 10 TEMAGUIDE
I. WHAT IS TEMAGUIDE
whilst others show the need or the benefit of doing so. Other cases focus on the difficulties
and benefits that can be associated with the application of tools in real situations. The range
of situations that is covered is wide enough to demonstrate the reality of Technology
Management rather than an enthusiastic or idealistic promise.
Table 4.2. shows which TM Tools are relevant to which Case Study. Because of the reality
explained above the table can indicate where a company could benefit from applying the
tool or where it might have implicitly or explicitly used the tool. In some situations a
particular tool might be relevant to the overall Technology Management situation but not be
explicitly mentioned in the case-study text. This should help some readers to analyse their
own company situation and to practise an audit of the opportunities where tools can be
applied. This is a valuable skill that needs to be cultivated.
Table 4.2. Relationships between Case Studies and TM Tools
TM Cases CONTRA STATIONARY
HAKO BEYSCHLAG INDEX NEUMAG SINTE PROASA PVR GOITEK MEDEVAL BWMcP
TM Tools VISION COMPANY
Market Analysis x x x
Technology Forecast x x x X
Benchmarking x x x
Patent Analysis X X x
Skills Audit x X
Portfolio
Management
x x x x
Project Evaluation x x x X x
Creativity x x
Intellectual Property
Rights Management x x X X
Interface
Management X X x x
Project Management x x x X x x x
Networking X x X x X
Teambuilding x x x X
Change
Management
x x
Lean Thinking x
Value Analysis X
Continuous
Improvement
x X
Environmental
Assessment
x x x
x Some aspects related to the Tool are relevant to the Case Study X Tool very relevant to the Case Study
TEMAGUIDE I - 11
I. What is
TEMAGUIDE
II. A Business
Perspective of
Technology
Management and
Innovation
III. Tools to support
Technology
Management and
Innovation
IV. Case Studies of
Technology
Management and
Innovation
For any information concerning the TEMAGUIDE project
you should contact COTEC, the project coordinator.
Fundación COTEC para la Innovación
Cotec Tecnológica
Marques de Urquijo, 26, 1º Centro
izda.
Socintec
Mayor 10
48930 Las Arenas
Spain
Mr. F.Javier Ruiz Tel: +34 94 4800211
e-mail: fjruiz@socintec.com Fax: + 34 94 4800391