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13/5/2011 Citin Hotel Pudu Kuala Lumpur Reservati…

Cancellation Policy

TERMS AND C ONDITIONS


C heck in and C heck out
EARLY BIRD RATE AND PAYMENT METHOD
C ANC ELLATION POLIC Y
C HILDREN POLIC Y

TERMS AND CONDITIONS


* All room rates are in Malaysia Ringgit subject to 10% service charge and 6% the prevailing
government tax.
* The above rates are subject to room availability and may change from one day to another while
the reservation is not confirmed.
* All reservations must be guaranteed by C redit C ard for the reservation to be confirmed.
* All reservations must be verified credit card for one night.
* Guests who have used their own credit card or Visa/MasterC ard credit card for purchase of the
accommodation must also present their payment card together with their personal identification (ID
card or passport) during check-in.

Check in and Check out


* C heck in time at 02.00 pm.
* C heck out time at 12.00 hrs.

EARLY BIRD RATE AND PAYMENT METHOD


* Booking must be made at least 30 days/60 days in advance
* Requires full prepayment and no refunds are provided for any amendments and/or cancellations.
* Your credit card will be debited for the whole stay period at the time of the booking

CANCELLATION POLICY
* For stays of 1 to 7 nights
If the property is not informed 24-hours or more prior to date of arrival, a charge of one (1) room
nights accommodation will be levied on the credit card used to guarantee the reservation.
* For stays of 8 to 14 nights
If the property is not informed 24-hours or more prior to date of arrival, a charge of two (2) room
nights accommodation will be levied on the credit card used to guarantee the reservation.
* For stays of 15 to 21 nights
If the property is not informed 24-hours or more prior to date of arrival, a charge of three (3) room
nights accommodation will be levied on the credit card used to guarantee the reservation.
* For stays of 22 nights and more
If the property is not informed 72-hours or more prior to date of arrival, a charge of five (5) room
nights accommodation will be levied on the credit card used to guarantee the reservation

CHILDREN POLICY
* There is no charge for children below the age of 12 years sharing a room with parent(s) on
existing bedding.
* If an extra bed is required, regardless of age, an extra bed charge will be incurred
* C hildren 12 years and above are charged the full adult breakfast price of MYR 10
* C hildren between the ages of 5 and 11 years are charged a rate of MYR 5 per child/breakfast
* C hildren 4 years and below eat breakfast for free

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