MONAL BHARAT KAPADIA

Address: 28, “Anmol” Tirthnagar Part 3, Nr.Bhuyangdev Cross

Roads,
Sola Road, Ahmedabad- 380061
Residence: 079-27477362
Mobile: +91- 9924004219
E-Mail: monalkapadia79@gmail.com

CAREER PROFILE:

A commerce graduate with 10 years of work experience in various

industry verticals.

OBJECTIVE:

Seeking an opportunity to work & build a successful career in the area of

Marketing and HR position at a suitable level to associate with a
progressive organization that gives me scope to update my knowledge and
skills according to latest trend.

EDUCATIONAL BACKGROUND

YEAR COURSE
2011 Currently pursuing MBA from Amity Global Business School,
Ahmedabad
2000 Bachelor of Commerce from Gujarat University, L.J. Commerce
College ( Second Class)
1997 H.S.C from Gujarat Secondary Education Board, Aroma High
School (First Class)
1995 S.S.C from Gujarat Secondary Education Board, Udgam School for
Children (Distinction)

INDUSTRY INTERNSHIP

Company Reliance Communication Ltd.

Project Bleeding Customers
Title
Tenure 2 months (1st June 2010 to 31st July 2010)
Objective Studying the reasons behind dip in the usage of customers of
s the organization & recommending feasible solutions.
Achievem Several retention techniques for retaining the “Bleeding
ents Customers”.
Learning Suggested various ideas like MCA Alert, to these customers free
Outcomes for a month to retain them.

WORK EXPERIENCE

Company Endeavor Careers Pvt. Ltd.

Tenure Oct ’08 to Aug ’09
Designati Head Academics
on
Responsib Handling operations and academics across 5 centers with a
ility database of 1500 students.

Company British Library, Ahmedabad

Tenure March’06 to March’ 08
Designati Education Information Officer
on
Responsib Responsible for marketing and promotions of UK Qualifications,
ility administration and co-ordination of IELTS examinations.

Company Idea Cellular Ltd.

Tenure May’04 to August’ 05
Designati Senior Executive Customer Care
on
Responsib Responsible for handling and retaining high end users, Y-
ility Repeat in a postpaid call centre.

Company Reliance Infocomm Ltd.

Tenure Jan’03 to April’ 04
Designati Executive Customer Care
on
Responsib Handling all the problems related to Ahmedabad and North
ility Gujarat territory and help increasing the sales of the company.

Company Tej Motors Pvt. Ltd.

Tenure June’01 to Dec’ 03
Designati Executive Customer Care
on
Responsib Mainly responsible to identify the needs, the critical problems
ility of the customers and the solutions for the same.

Company Cama Motors Ltd.

Tenure April ’00 to May ’01
 Designati Home Show Consultant
on
Responsib Achievement of sales target, handling outstation events and
ility overall supervision of showroom operations.

COMPUTER KNOWLEDGE

• Working knowledge of Microsoft Word, Excel and PowerPoint.

CO – CURRICULAR ACTIVITIES & INTERESTS

• Sanskrit language exam -scored 1st rank.

• Elementary drawing examination -State Level (grade “C”).

• Taken part in several sports events organized at school level (Relay

Race, Long Jump) and stood first and achieved gold medals for the same.

• Debate Competition at Amity Global Business School(2009)

• Anchored one of the college events.

• “Saath” (NGO)” - creating awareness about child marriage and

importance of education – Viramgam.

• “YUVA Unstoppable”- taught the children of three municipal

schools and thereof created awareness in various arenas.

• “How to Make an Effective Business Plan?” - Seminar by Mr.

Kaushal Mehta (President TIE Ahmedabad) and the founder of Motif Inc.

• INTRESTS: Music, Singing, Dancing and Exploring new places and

studying new cultures.

PERSONAL STRENGTHS

• Mature person capable of shouldering key responsibilities

• Outstanding Convincing Power
• Flexible with Positive attitude towards challenges
PERSONAL DATA

Date of 10th December 1979

Birth
Gender Female
Marital Single
Status
Languages English, Hindi, Gujarati
Known