A SHRM Perspective

Prepared by:
 Abhik Tushar Das (20104001)
 Ajay Cecil (20104002)
 Anand Singh (20104003)
15Months EMBA at SPM/PDPU, Gandhinagar.
(www.spm.pdpu.ac.in)
  In simple terms, training and development refers
to the imparting of specific skills, abilities and
knowledge to an employee
 It is any attempt to improve current or future
employee performance by increasing an
employee’s ability to perform through learning
 The need for training & development or
increasing skills and knowledge is determined by
the employee’s performance deficiency
Training & Development need = Standard
performance – Actual performance
Comments on: spm_pdpu_emba10@googlegroups.com Saturday, 07 May 2011
2
  Develop the competences of employees and
improve their performance
 Help people to grow within the organization
in order to meet its future needs for human
resource internally
 Reduce the learning time for new employees
to ensure that they become fully competent
as quickly and economically as possible.

Comments on: spm_pdpu_emba10@googlegroups.com

Saturday, 07 May 2011 3
 Training & Development offers competitive
advantage to a firm by;

 removing performance deficiencies

 making employees stay long

 meeting future employee needs.

Comments on: spm_pdpu_emba10@googlegroups.com

Saturday, 07 May 2011 4
M/s Hypothetical EPC company

 Shortage of experienced personnel

 Falling behind in project deadlines

 Overshooting the budget

 Increase in attrition rate

Saturday, 07 May 2011 Comments on: spm_pdpu_emba10@googlegroups.com 5
 Comments on: Saturday, 07 May 2011
spm_pdpu_emba10@googlegroups.com 6
 Profitability through quality delivered
Primary skills: Project planning,
on time
scheduling, quality management basics

Skills: Coordination, Project

Secondary skills: Leadership,
Management , Execution, Domain
Negotiation, Interpersonal skills
knowledge

Training Need
Analysis

Courses available: Project Scheduling,

Budgeting, Costing, PS Next (Project AutoCAD, Project planning, Project
Planning), Leadership (MDP’s) softwares. Basic project management,
quality assurance, inter-personal skills,
By evaluation and by performance as an communication skills
assistant to Project Manager.

Comments on: Saturday, 07 May 2011

spm_pdpu_emba10@googlegroups.com 7
 Comments on: Saturday, 07 May 2011
spm_pdpu_emba10@googlegroups.com 8
T3 Team Lead

KSA Knowledge of project mgmt and quality assurance programs

Well versed in project mgmt software Primavera

Ability to lead project team and team development

TDR Draft team status report and submit to project manager

Conduct regular reviews of project status and timelines

Create agenda and facilitate regular sub team meetings

Comments on: Saturday, 07 May 2011

spm_pdpu_emba10@googlegroups.com 9
T4 Project Manager

KSA Experienced in project mgmt, process development & execution

Plan, execute and finalize projects as per budget

Ability to effectively prioritize and execute tasks under pressure

TDR Define project scope, goals and deliverables

Develop full scale project plan and execution timeline

Handle progress report, documentation and project proposals

Comments on: Saturday, 07 May 2011

spm_pdpu_emba10@googlegroups.com 10
 Group or organizational Analysis Individual Analysis

Organizational goals and objective Performance appraisal

Personnel/skill invention Work sampling

Efficiency indices Interviews

MBO or work planning systems Questionnaires

Customer survey/satisfaction data Attitude survey

Consideration of current and Training progress

projected changes Rating scales

Comments on: spm_pdpu_emba10@googlegroups.com Saturday, 07 May 2011

11
 Identify
ASK of Team Lead and Project
Manager

 Identifythe gaps between the two

functional positions

 Fill
in gaps of the existing ASK of Team
Lead and required TDR for the Project
Manager
Comments on: Saturday, 07 May 2011
spm_pdpu_emba10@googlegroups.com 12
 • Arithmetic, probability, statistics, etc
Aptitude
• Charts, graphs & tables

• Equipment operating principles and manuals

• ANSI, ASME equipment and material standards
Technical • ISO 9000 quality management standards

• Determine verbal skills

• Judge oral communication skills
Managerial • Test understanding of language

Comments on: Saturday, 07 May 2011

spm_pdpu_emba10@googlegroups.com 13
 There is a skill gap between Team Lead and
Project Manager
 Being Hardcore technical expert Team Lead is
lacking management skills
 Project Manager is lacking domain knowledge
 High attrition rate due to less opportunity to
grow (plateau effect)
Comments on: Saturday, 07 May 2011
spm_pdpu_emba10@googlegroups.com 14
 Project Manager
10+ years

Team Lead
05 years

Project Engineer
03 years

Graduate Trainee
01 year

Comments on: Saturday, 07 May 2011

spm_pdpu_emba10@googlegroups.com 15
 Simulation methods Technical short-term

Project Manager
courses
(PS Next)
Team Lead

Training about the

internal processes
MDP courses
Refresher courses in
Behavarioul sciences

Soft Skill training

Training about managing
conflicts

Comments on: Saturday, 07 May 2011

spm_pdpu_emba10@googlegroups.com 16
Team Project
Schedule:
Lead Manager
Schedule: 2hours on the job with
subordinates
Weekend courses
Conferences as and
when arranged

Delivery:
Delivery: On the Job
Off the Job Conferences/
Classroom, Lectures, Seminars, Management
Case studies games, Role play

Comments on: Saturday, 07 May 2011

spm_pdpu_emba10@googlegroups.com 17
 Comments on: Saturday, 07 May 2011
spm_pdpu_emba10@googlegroups.com 18
 Feedback: To asses the Trainees reaction on
the basis of a structured Questionnaire
 Learning: To asses the delivery of the
course in terms of goal achievement by
Questionnaire
 Behaviour: Manager/ Customer feedback
 ROI: Measure the efficacy through Project
deliverables

Comments on: Saturday, 07 May 2011

spm_pdpu_emba10@googlegroups.com 19
 Comments on: Saturday, 07 May 2011
spm_pdpu_emba10@googlegroups.com 20
 PRE-TRAINING POST-TRAINING

 Skill-gap between Team Lead  Both Team Lead and Project

and Project Manager
 Team Lead lacked
Management skills
 Project Manager lacks domain
knowledge
 High attrition rates among
Team Leads resulting in
recruitment of new Managers
Manager are on the same
knowledge platform
 Team Lead appreciates the
work of Project Manager
 Project Manager is aware of
the functional problems faced
by his Team Lead
 Increased career aspirations
have stemmed Attrition rates.

Comments on: Saturday, 07 May 2011

spm_pdpu_emba10@googlegroups.com 21
 Comments on: Saturday, 07 May 2011
spm_pdpu_emba10@googlegroups.com 22