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544 Jackson Avenue, Linden, New Jersey 07036



- Thorough, articulate, and extensively experienced professional, equipped
with 20 years of experience in corporate finance and accounting functions. Shar
p in conducting statistical analysis and thoroughly skilled in the administratio
n of balance sheet, income and cash flow statements, as well as in financial rep
orting and forecasting. Expert in managing accounts receivable / collections and
in optimizing service to drive client retention and propel growth in accounts.
- Knowledgeable in all facets of communication, construction equipment, an
d computer leasing operations, as well as in collection of customer accounts, ov
erseeing all aspects of accounts receivable, and developing procedures to effect
ively deal and minimize delinquency rate.
- Familiar in credit administration and in reading Dun & Bradstreet report
s. Polished communicator and skilled negotiator with the ability to develop st
rategies to strengthen client relations and foster excellence in service. Compu
ter skills include using MS Word, MS Excel, MS PowerPoint, MS Outlook, Imigit, L
otus Notes, and InfoLease.

Client Needs Assessment |Portfolio Management and Collection |Personnel Manageme
nt |Internal and External Communication |Data Analysis |Management of Client Rel
ations |Problem Resolution

Manager (End of Term Operations) ADP Commercial Leasing, LLC, (“ADPCL†), Parsippa
ny, NJ (2000-2008)
Directed and streamlined administration of computer leases and processing of end
of contract terms. Managed and developed / implemented strategies to drive grow
th in existing accounts while maintaining payment flow, completing new deals and
ensuring full leasing payment. Coordinated with ADP sales force to establish co
mmunication with clients, process renewal, and ensure client retention in suppor
t of company’s revenue goals.
- Efficiently managed the Accounts Receivable Department, and led the team
in maintaining less than 1.5% delinquency status for seven straight years versu
s the previous 5% delinquency rate
- Successfully maintained a 90% retention rate of clients coming to end of
term, and prevented them from changing accounts and signing up to competitors
- Established collaborative working environment with sales force to stream
line internal and external communication and ensure efficiency in account manage
ment and collections
- Developed and implemented sales and collection strategies to maintain po
sitive relations with clients while supporting sales functions for future busine
- Earned numerous recognitions and positive feedback from internal and ext
ernal annual surveys as being extremely efficient and professional

Accounts Receivable Supervisor ADP Commercial Leasing, LLC, (“ADPCL†), Parsippany, NJ (

Oversaw and maintained overall effectiveness in the administration and maintenan
ce of more than $300M portfolio in receivables of computer leases to Automobile
Dealerships in the US, Canada, and the UK.
- Directed and maximized performance efficiency of a team of collectors in
handling accounts from 15 days delinquency to 150 days delinquency
- Co-managed and resolved client and service-related issues; managed budge
t and forecasted write offs in partnership with the accounts receivable manager
- Held responsible for the proficient administration of repossessions, as
well as in communicating with internal legal department

Accounts Receivable Supervisor Xerox Financial Services, Whippany, NJ (1989-199

Spearheaded all efforts in driving growth for a portfolio of $200M in receivable
s for construction equipment.
- Strategically directed a team of three collectors to proficiently conduc
t collection of past due receivables from 15 days to 150 days
- Ensured completeness and timely preparation of packages needed for suit,
as well as attended meetings and court hearings in support of the Legal Departm

North America and Chase Manhattan Leasing Company, Englewood Cliffs, NJ
Accounts Receivable Supervisor

Montclair State University, Upper Montclair, NJ

Equipment Leasing Association of America (“ELFA†)
- Coaching and Teambuilding Skills for Managers
- The Leader as a Coach
- Advanced Principles of Leasing Workshop
- The Essential of Communicating with Diplomacy and Professionalism
- Equipment Management Conference and Exhibition
- MS Excel and MS Word Intermediate Training
- MVP Award for two years as the most outstanding employee
- Accounts Receivable Award for significant contribution to company’s profit f
or the year
- GEM Award for employees that “Go the Extra Mile†to obtain results and client sa
tisfaction; team was recognized as the Best Receivable Collectors in the company
for the Northeast Region year after year
Member, Phi Beta Sigma Fraternity, Inc.

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