KEVIN M.

DRYE
2709 Pebblewood Dr. Valdosta, Georgia 31602
E-mail: * Phone: (229) 251-5641
AUTOMOTIVE EXECUTIVE
Comprehensive Business Vision and Success In:
STRATEGIC PLANNING - BUSINESS DEVELOPMENT - SALES MANAGEMENT - FINANCE AND INSUR
ANCE - REGULATORY COMPLIANCE - STAFF DEVELOPMENT / TRAINING - BUDGET ADMINISTRAT
ION - MARKETING PROGRAMS / ADVERTISING - PROFITABILITY IMPROVEMENT - FIXED OPERA
TIONS
* A dynamic, results-oriented Automotive Professional with more than 10 years o
f management experience in sales, finance, insurance and general business manage
ment in dealership environments.
* Broad based knowledge in the automotive industry, including evaluating financ
ial statements, forecasting, human resources, staff development and training, cu
stomer service, F&I programs, advertising, and process improvement.
* Develops and implements creative, cost-effective marketing and loyalty progra
ms that have consistently improved repeat and referral business expanded market
penetration, and significantly increased bottom-line profits.
* Coordinates training and motivational programs to assure consistently high le
vels of productivity while maintaining compliance with regulatory and NADA guide
lines. Successfully trained and mentored sales associates that subsequently have
been promoted to management positions.
* A dynamic leader who gains confidences easily and develops relationships buil
t on mutual trust and respect, able to inspire staff to perform to full potentia
l while maintaining customer service integrity.
PROFESSIONAL EXPERIENCE
BUTLER AUTO GROUP JUNE 2005 - JANUARY 2010
VALDOSTA TOYOTA, VALDOSTA, GA
BUTLER CHRYSLER DODGE AND JEEP, BEAUFORT, SC
Butler Auto Group is a third generation family ran business representing Toyota
, Lexus, BMW, Ford Acura, Honda Chrysler, Dodge and Jeep in numerous locations t
hroughout Georgia and South Carolina.
Over thirty years in the industry, Butler has set the standard for automobile s
ales and service.
GENERAL MANAGER
* During my first year at Toyota, the dealership made a profit after several ye
ars of losses
* Maintained above average market share with good CSI and SSI
* Improved new car front end gross profit by more than $400 per car
* Grew customer pay RO count by 8%
* Service department went from losing $100K net to earning $100K net
* Body Shop gross was improved by $61K
* Cut expenses by more than $100K a month
* Move new, used and parts inventory in line with company day supply
JM FAMILY ENTERPRISES OCTOBER 2001-AUGUST 2005
(JIM MORAN AND ASSOCIATES) - DEERFIELD BEACH, FL
JM Family Enterprises, Inc. is a diversified automotive corporation whose princi
ple businesses focuses on vehicle distribution and processing; finance and warra
nty services; insurance activities; retail sales; marketing and consulting; and
dealer technology products and services. JM&A provides services to over 2,800 au
tomotive dealerships and retail automotive outlets, representing virtually all m
anufacturer makes and models is one of the largest independent providers of fina
nce and insurance (F&I) products in the automotive industry. It also offers trai
ning and consulting to various automotive clients.
DISTRICT SALES MANAGER
The District Manager is responsible for selling new business, increasing the pen
etration of the existing customer base, maintaining high quality customer satisf
action and retention as well as increasing market share in assigned territories.
The District Manager also ensures excellent customer service while expanding pr
oduct penetration in existing business through cross-selling and increasing mark
et share with new clients.
* Demonstrated ability to develop business relationships with dealer principals
and decision makers.
* Used auto dealership knowledge to promote finance and insurance products thro
ugh use of relationship selling techniques coupled with superior product knowled
ge and service capabilities.
* Maintained rapport with customers, evaluated individual client needs and iden
tified new opportunities, while coordinating with the internal sales team to max
imize those opportunities.
* Developed new customers by identifying possibilities for product improvements
and new products by following industry and market trends.
* Assisted in training F&I Managers in the sale of products to ensure maximum p
rofitability for the customer.
* Developed transition sales plan and effectively managed resources to maximize
return on expenditures.
FINANCE AND INSURANCE SPECIALIST
As the F&I Specialist, I implemented the JM&A finance process and products, and
performed the F&I function within the dealership setting. After 8 months as a F&
I Specialist, I was promoted to a District Manager which is typically a twelve p
lus month plus program.
* Conducted individual and group training
* Achieved performance objectives
* Identified and solved dealership operations problems
* Assessed dealership talent and overcame resistance to change
* Influenced others in a business setting while navigating political landscapes
* Managed myself and other support field sales team
Palm Auto Mall, Inc. - Punta Gorda, FL
FINANCE MANAGER
Under the career development program with JM&A, I worked with the Palm Auto Mall
Group performing the finance and insurance duties. During this time, I was resp
onsible for producing additional revenue for the dealership by selling finance a
nd insurance products to new and used car customers. I was able to achieve over
$1000 per copy, with above average product penetrations, while maintaining a hig
h level of customer satisfaction.
COURTESY PONTIAC GMC - TAMPA, FL
SALES ASSOCIATE
Under the career development program with JM&A, I worked with the Asbury Group a
nd sold new and used automobiles for the Courtesy Group. While in sales, I maint
ained exceptional customer service scores and earned above average gross profits
, and was awarded salesman of the month nine out of twelve months.
COASTAL CREDIT
GULFPORT, MISSISSIPPI MARCH 2001 - OCTOBER 2001
COLLECTIONS / INDIRECT BUYER
Coastal Credit, L.L.C. specializes in purchasing contracts from new and used aut
omobile dealerships. Serving the automobile industry continuously since 1984 the
ir primary customer base is in the secondary used car market. In addition, they
purchase loans made to military and civilian consumers.
AMERICAN GENERAL AUTO FINANCE - GULFPORT, MS
March 2000 - March 2001
INDIRECT BUYER / COLLECTIONS
American General Financial Services, a member of American International Group, I
nc., provides loans, retail financing and other credit related products. They pr
ovide auto loans, bill consolidation loans, home equity loans, personal loans an
d home improvement loans.
EDUCATION & TRAINING
Long Beach High School, Class of 1996
Mississippi Gulf Coast Community College - Select Classes
Professional Development Courses:
JM&A Target Sales Training
JM&A F&I School
JM&A Specialist Training I and II
JM&A District Manger Training
General Manger Training (NADA)
Numerous Factory Training Classes for Chrysler and Toyota
References:
* Marshall Butler Sr.- Butler Auto Group - Owner - (478-256-8020)
* Joe Ward - JM&A - Regional Manager - (678-488-2711)
* Kent Baughman - RAM Group - Owner - (561-762-8994)
* Keith Hart - Galloway Mazda - GSM- (941-626-0703)
* Jay Hilliard - Wachovia - Dealer Services - (770-335-0515)