Jeffrey S.

Dearborn
619 Banyon Avenue, Severna Park, Maryland 21146
410.340.0765 ~ 410.975.0130
jsdearborn@comcast.net

FIELD OF INTEREST: SALES/MARKETING/OPERATIONS

AREA OF INTEREST: HEALTHCARE (PHARMACEUTICAL/ MEDICAL DEVICE)/BANKING (WHOLESALE
)/ELECTRONICS/IT

QUALIFICATIONS PROFILE
Innovative, ambitious, highly disciplined and versatile professional with a 20-y
ear track record of consistently meeting and exceeding established goals and obj
ectives related to customer relations and company profitability. Demonstrated ex
cellent interpersonal, people management, and communication skills.
- Strong connections and involvement in professional capacities with the a
bility to convey complex ideas to a wide variety of clients
Articulate, personable, dedicated, self-driven, focused, and results-ori
ented individual who is always ready and open for new challenges
- Highly trustworthy, discreet, and ethical; able to engage and develop al
liance with a wide variety of professionals with vigor, confidence, and eagernes
s to see tasks into successful completion
- Technical Skills: Microsoft Windows, Microsoft Office Suite, Mac OS

CAREER BACKGROUND

FINANCE MANAGER
KOONS TOYOTA, WESTMINSTER, MD: 2008-PRESENT
~ Established great relationships with key lending institutions, which gen
erated numerous back-end products such as service and maintenance contracts, gap
insurance, vehicle security devices, etc.
Accomplishments
- Closed an average of 70 sales per month, and produced gross backend prof
it of more than $1,000 per retail unit generating over $900,000 in gross profit
in one year
- Maintained Customer Satisfaction Index (CSI) scores over 95% for the yea
r
FINANCE DIRECTOR
APPLE FORD, COLUMBIA, MD: 2007-2008
~ Led three finance managers by motivating and maximizing their productivi
ty while handling contracts in transit to multiple lending institutions such as
Ford Motor Credit, Wachovia Dealer Services, Suntrust Bank, Citizens Auto Financ
e, Drive Financial etc., ensuring rapid funding to the dealer
Accomplishments
- Promoted to Finance Director in February 2008 and was a key team member
in helping Apple Ford reach the Top 100 Ford dealers out of nearly 4,000 (2007)
FINANCE MANAGER
J.B.A. CHEVROLET, GLEN BURNIE, MD: 2005-2007
~ Promoted different back-end products such as service contracts, gap insu
rance and vehicle security devices
~ Settled refund requests for back-end products for both customers and len
ding institutions due to early loan payoffs and/or repossessions
Accomplishments
- Maintained relationships with key lending institutions, producing approx
imately 70 deals per month at an average of $1,100 profit per retail unit
- Developed a fully compliant menu-based selling system
LOAN OFFICER
FIDELITY FIRST HOME MORTGAGE, ANNAPOLIS, MD: 2005
~ Established relationships with key lending institutions to attain gross
profit quotas and objectives
~ Involved in completing fully documented loan packages
FINANCE MANAGER
KOONS TOYOTA, ANNAPOLIS, MD: 2001-2005
~ Developed back-end gross profit quotas and objectives by working closely
with sales personnel to close prospective clients utilizing the appropriate ke
y lending institutions
Accomplishments
- Closed and settled as many as 140 sales per month securing loans for bot
h prime and sub-prime customers
MAJOR ACCOUNT MANAGER
INTERMEDIA COMMUNICATIONS, INC. (FORMALLY DIGEX), GREENBELT, MD & RESTON, VA: 19
99-2001
~ Formed new sales leads while proactively managing existing customer rela
tionships; generated revenue by using third party distribution channels as well
as program revenue and VAR account development
~ Attained a practical working knowledge of different buying cycles and pr
ocurement processes of organizations within Telecommunication and ISP industries
with specialization in IP
~ Prepared appointment setting goals and customized proposals while organi
zing CRM tracking software database that included weekly, monthly and quarterly
planning
~ Performed cold calling, tracked all customer notes for pre-call and post
-call activity and responded to RFIs and RFPs
~ Established new territories and identified customer needs for future sal
es opportunities using sales promotional materials and sales aids
Accomplishments
- Sold Cisco Routers and security solutions featuring Cisco PIX firewalls,
Check Point firewalls, Nokia, Axent and Raptor firewalls; customized internet,
WAN, and security solutions to internet service providers, large business organi
zations, state organizations, academic institutions, government agencies and Man
aged Firewall and Virtual Private Network services to lessen the pressures place
d on MIS/IT professionals to sustain corporate networks
- Promoted three times as account executive to major account manager in on
e year and eight months of switching careers into the Telecommunications/ISP ind
ustry
- Ranked as #9 IP sales representative out of 130 IP specialists
- Sales Representative of the Month with 245% of quota in August 2000, 650
% of quota in October 2000, and 315% of quota in December 2000
- Intermedia Presidents Club Member (2000) with reward of company sponsore
d Bahamas cruise
EARLIER CAREER
New Car Sales Manager, Koons Toyota, Annapolis and Westminster, MD 1997-1999
Finance Director, Lexus of Annapolis, Annapolis, MD: 1995-1997
Finance Director / Finance Manager, Russel Toyota, Baltimore, MD: 1992-1995
Finance Director / Finance Manager / Salesperson, Toyota of Glen Burnie, Glen Bu
rnie, MD: 1988-1992

EDUCATION
Bachelor of Arts in Economics, University of Maryland

TRAINING
T1 Transmission; Wireless Transmission Basics; SONET & DWDM Technologies; ISDN &
xDSL Technologies; LAN Technologies; TCP/IP; VoIP; VPN; Frame Relay & ATM Netwo
rking Training (80 hours), Hill Associates, Reston, VA: 1999-2001
Strategic Selling Training, Miller-Heimann, Herndon, VA: 2000
Finance and Insurance Sales Training, Pat Ryan & Associates, Chicago, IL: 1992