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NAME MINA AWAD

PHONE 732 277 2095
E-MAIL minamorad@yahoo.com
ADDRESS 106 college Dr, Edison , NJ, 08817
SUMMARY Accomplished, results-driven Engineer with overall 6 + years exper
ience in enterprise IT, systems Business Analysis, Systems engineering, Telecom
Network operations, Project Management and Technical support.
TECHNICAL SKILLS
 Outstanding ability to gather and translate complex user requirements into pract
ical, cost-effective software solutions.
 Technical project management from requirements to implementation.
 Use Cases, Flow diagrams, and Requirements documentation
 Networking: TCP/IP,SIP, VOIP, Frame Relay, Cisco, Ethernet, ATM, hubs, switches,
gateways, routers, Optical Networks, SONET and Ethernet.
 Hands on Optical networking: Services, access and Metro
 Familiarity with Wireless Communications and multimedia
 Languages: C, C++ ,HTML,SQL
 Operating systems: Windows NT/98/2000 and 95, Unix (HP and Solaris)
 Software packages: MS- Office, OPNET and Math lab
 Familiarity with Enterprise software architectures ,web services and SOA
EXPERIENCE
Contractor to AT&T Corp. Middletown,
NJ
5/06 – present: Business Analyst
 Act as a liaison between business unit and Information Technology organization a
nd vendors.
 Plans, arranges, and controls meetings, workshops, and relations with client/use
r staff during system investigations and throughout subsequent design and develo
pment work
 Gathers requirements, builds logical models, and provides quality documentation
of detailed user requirements to Development for the design and development of s
ystems
 Identify Business test cases for the new functional requirements of the project
highlighting new process flows .
 Responsibility to ensure delivery of end product to Business client and facilita
te technical solutions to outstanding issues.
 Work very closely with Project manager and Act as Technical project manager from
design till implementation to resolve technical issues and meet deadlines.
 Enterprise Projects included J2EE, web servers, mainframe, XML, web services and
CORBA technologies.
 Projects encompassed ordering systems for enterprise size ordering OSS for VOIP,
Managed internet services, dedicated voice ISDN and non ISDN services, ATM, Fra
me Relay and private lines services.
 Submitted 2 Patents applications to USPTO for AT&T Corp including one patent in
wireless field
Contractor to AT&T Corp Middletown, NJ
5/98 – 1/02: System Engineer
 Worked with product management, technology vendors and Operations (OS) System En
gineers to define and develop new service requirements for various OS and networ
k architectures. Technologies include Dark fiber, OC-3, OC-12and OC-48 SONET Mul
tiplex, DWDM and MSP
 Documented the customer’s Technical reference defining requirements at point of int
rface
 Defined low speed configurations for DS1, DS3, OC3 and OC12 that meet product ne
eds.
 Performed Technical and Economic case study to replace an existing OC3 technolog
y with a new MSP Technology, including operational requirements and cost analysi
s.
 Developed the Operation Readiness test plan that included various maintenance a
nd provisioning scenarios for DS1, DS3, OC3 and OC12.
Vonage Corp. Edison, NJ
3/04 – 5/06: Technical Support Engineer
 Troubleshooting and solving networking problems relating to VOIP
 Fixing VOIP adaptors utilizing configuration servers, SSH remote login, tftp and
translation of VOIP SIP messages to solve problems. ,
 Monitoring of production status for different network issues
 Evaluation and testing of new products and features

EDUCATION
 MS Electrical Engineering, City College , NY, 2004
 BS Electrical Engineering, Alexandria University, Egypt, 1992
 General Certificate of Education (GCE), University of London, England, 1987

PERSONAL SKILLS
 A self starter, highly motivated, and creative as well as goal and detail orient
ed
 Strong oral and written communication skills
 Ability to handle multiple tasks and responsibilities
 Ability to work under pressure and meet regulatory deadlines
 Strong analytical and organizational skills
 Results-oriented spirit and team player