Hatizivi Gondoza

67 Washington Street
APT 101J Cell: 978 457 3627
Haverhill Email:
MA 01832
PERSONAL INFORMATION
Identity number: BN268206
Nationality Zimbabwean
Languages English - excellent
Shona - excellent
Drivers licence UK Full Drivers Licence
WORK EXPERIENCE:
November 2006 -Feb 2010:QA Team Leader
Fresh-pak Chilled Foods, United Kingdom
PRINCIPLE JOB PURPOSE:
1 Monitor and continuously improve the quality of products and services
in direct collaboration with each departmental manager
2 Ensure product conforms with Legislation, Fresh-pak and customer
requirements.
3 Maintain HACCP and Quality Management Systems.
4 Maintain BRC Accreditation
5 Deputise the QA Manager
Duties and Responsibilities
In co-operation with production departments:
Ensure that products and services conform to Fresh-pak and customer
specifications through:
1 Ensuring that Quality checks are carried out and evolve with the Quality syste
m
2 Working with departments on the implementation of corrective action related to
non-conformities , follow the implementation and check efficiency
3 Training of Quality Auditors
4 Give advice to production.
5 Checking raw material, carry over stock and finished Product stock daily for q
uality and suitability for use and/or recycling.
6 Collaborate with Raw material coordinator for all raw material quality issues.
7 Maintain quality records
8 Trend analysis of non-conformities
9 Ensuring that plus products and subcontracted products are analysed
and released according to the procedure and follow through corrective action wit
h suppliers.
QA System:.
1 Carry out internal quality assurance audits
2 Working closely with QA Manager during Customer audits/visits and Third Party
audits.
3 Implement customer recommendations.
4 Organise calibration and maintenance of equipment in all areas.
5 Implementing and verifying the traceability system throughout the process
6 Develop and implement micro sampling plans for internal analysis ( for finishe
d products, water, drains, hands &equipment) according to UK and EU legislation
and Fresh-pak & customer requirements
7 Grade results and follow up corrective actions where necessary.
8 Coordinate Shelf Life Analysis and follow up corrective action where
necessary.
Organising and covering all staff shortage
Legislation and Customer Requirements
1 Maintain and update customer specifications.
2 Implement controls for new products and monitor quality performance after laun
ch.
Complaints Management:
1. Investigate products returned by customers and trace the cause of
complaints.
2. Investigate & respond to consumer and customer complaints in
collaboration with the QA Manager and Customer
services department.
3. Monitor quality improvements actions following complaints.
4. Investigate and respond to EHO complaints.
Reporting
* Provide trend analysis information on all process controls relating to HACCP
and quality assurance and collate reports and information for providing feedback
information with advice to production.
* Assessment and review of data collected during daily shelf life visual assess
ment for feedback to production and NPD
department.
Auditing / HACCP
1 Manage HACCP systems.
2 Develop, implement and oversee GMP auditing system.
3 Develop, implement and oversee a glass & fragmental materials system.
Reporting
* Communicate daily quality status to QA manager and production management, and
weekly leadership meetings.
* Ensure robust data is routinely available when needed.
Additional
Quality briefings-QA and Production (Daily 1415hrs Meeting) or 0930hrs
(if QA Manager is absent)
Oct-2005-October 2006: QA Co-ordinator
Golden Wonder and Procter & Gamble Mini Pringles Project (United Kingdom)
Responsibility for leading section and smooth running of role
* Functional co-ordination of Edison QA's.
* Organising and covering all staff shortage
* Raw materials release, control of manufacturing process and support finished
product release
* Finished product release-system part-owner.
Reviewing each system and fully implementing them under GW control.
Key Element Owner (K8 -Starting Materials)
* Develop, implement and oversee systems for maintaining adequate stocks of lab
consumables and spare parts.
* Develop, implement and oversee an instrument calibration programme.
* Develop, implement and oversee a method / instruction maintenance programme.
* Develop, implement and oversee a QC sample programme.
* Refine Edison laboratory housekeeping document and recommend scheduling of QA
analysts time to meet housekeeping needs.
1 Established a controlled procedures manual for the Edison laboratories (Analyt
ical and Microbiology)
2 Key Element Owner (K12-Laboratory Controls).
Training
* Develop, implement and oversee QA personnel training and qualification progra
mmes.
* Assess skill levels of existing QA analysts with QA Manager and re-qualify as
necessary.
* Create training plans and train new QA analysts as necessary.
* Training and hand-off of implemented QA systems to QA analysts.
1 Training /qualifying Process Operators on analytical techniques
2 Develop, implement and oversee a H&S system for the laboratories.
3 Running organoleptic assessment courses incl. Qualification
Operations Management
* Develop GW's capability to lead the day-to-day work.
* Ensure the microbial and analytical labs meet P&G expectations for systems an
d results.
* Assessment of current workload and recommendation of work reduction opportuni
ties including method automation and simplification.
* Develop, implement and oversee a traceability system for Edison.
Auditing / HACCP
1 Develop, implement and oversee a laboratory (Analytical & Micro) audit program
me.
2 Review laboratory records and systems and modify as necessary for forthcoming
Key Elements Audits (QAKE Audit-)
3 Develop, implement and oversee a packaging & loading bay auditing system.
4 Develop, implement and oversee a glass & fragmental materials system.
Reporting
* Communicate weekly laboratory status to P&G & GW management,
and during bi-weekly leadership meetings.
* Ensure robust data is routinely available when needed.
Additional
Control a budget
Quality briefings-QA and Production (Daily 0800hrs Meeting)
GMP Audits
Feb-2005: Quality Assurance Auditor
Golden Wonder and Procter &Gamble Mini Pringles Project(United Kingdom)
Role: Provide analytical, microbiological and quality assurance service to the
Edison Project
Biomedical Assistant-Combined haematology and biochemistry
Glenfield Hospital, Leicester, United Kingdom
Duties:
Stock control;
Analysis-performing start-up, maintenance and analysis on
automated analysers according to standard operating procedures;
Malfunctions;
Identifying malfunctions, errors or problems and deals with them according to
protocols
QA-performs daily QC procedures and reports out of spec parameters to senior
staff as well as update maintenance and error log sheets.
Reagent preparations and organising day to day arrangements for waste/sample
 disposal.
Dec-2004: Lab technician- TES Bretby (United Kingdom).
Duties:
Organic and inorganic extractions.
Jan-Aug 2004: Supplementary Instructor for Biochemistry (2nd yrs) (UPE)
2003: Supplementary Instructor for Microbiology (2nd yrs) (UPE).
Demonstrator for Biochemistry (3nd yrs) (UPE).
Student Assistant Pharmacy (2nd yrs) (UPE).
2002: Demonstrator for Biochemistry (2rd yrs) (UPE).
EDUCATION
Post University:
2008: Chartered Institute Of Environmental health
Intermediate HACCP
2006: Tresham Business School:
First Line Management (Level 3)
2005: The Society Of Food Hygiene Technology
Foundation Certificate In Food Hygiene
Procter & Gamble
Key Elements Auditor (5-day training).
Golden Wonder Ltd
1. Train the Trainer -Chemical handling
2. Basic Risk Assessment
3. Internal auditor
Tertiary:
Institution: University Of Port Elizabeth, South Africa
2004: Masters of Science completed (Biochemistry)
The project focused on proteolytic enzymes (produced) in ostrich meat post morte
m
and their roles in the tenderisation of ostrich meat.
Institution: University Of Port Elizabeth, South Africa
2002: BSc Honours in Biochemistry; Protein chemistry, Recombinant DNA
technology, Separation techniques, Radio isotopes, Cell biology and a research
project.
The project focused on the isolation of ostrich cathepsin B and its
characterisation.
Institution: University Of Port Elizabeth, South Africa
2001: BSc (Microbiology and biochemistry)
Biochemistry, Microbiology, Chemistry, Mathematics, Zoology, Physics, Botany.
Campus activities:
2003: Student assistant for third year Biochemistry and Nursing Science students
.
Supplementary instructor for second year Microbiology
students
2002: Student assistant for second year Biochemistry students
Demonstrator for second year pharmacy students (Practicals)
UPE Dean Bursary
UPE postgraduate Bursary
 NRF Grant-holder Scholarship
2000: Served on the Biohazard Committee
1999: A member of the Biohazard Society, Swimming and tennis Clubs
1998: A member of the Biohazard Society and tennis Club
Additional Education:
Institution: Port Elizabeth Technikon, Port Elizabeth, South Africa
2003: Certificate in Project Management (cum laude)
Institution: University of Port Elizabeth, Port Elizabeth, South Africa
2003: Certificate for supplementary Instructor Training
Institution: Masvingo Technical College,Masvingo,Zimbabwe
1997: Certificate in computers (Programming)
COMPUTER LITERACY:
Excel, MS Word, Powerpoint, Internet, Windows 95, 98, ME, XP
REFERENCES:
Mr Lee Orbell
QA Manager
CTO Holdings
UK
079 2107 2979
Ms Balvinder Bougan
QA Manager
Fresh-pak Chilled Foods Ltd
079 2140 6727
UK
Mr Reduan Baysa
Proctor & Gamble
QA Manager(Project)
Brussels
Prof R.J. Naudè
University Of Port Elizabeth
Biochemistry, Microbiology and Physiology
P.E. 6000
South Africa
+27415042358