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PERSONAL PROFILE
Strategic and customer-driven professional with diversified background in accoun
t management particularly in accelerating sales, expanding services, developing
strong client relations, and constructing focused marketing programs to meet cli
entsâ⠬⠢ objectives and generate additional sales opportunities. Determined to maximize a
unt penetration by seeking opportunity to market every merchandise and services
in portfolio. Work collaboratively with internal staff and management to achieve
common goal. Exemplify solid understanding of marketing principles necessary in
successful planning and managing of projects. Extremely motivated with outstand
ing communication and interpersonal skills. Team player with affirmative attitud
e, who can also work independently and set own priorities and tasks even under t
ime constraint. Proficient in various computer software and programs.
AREAS OF EXPERTISE
- Marketing and Promotions
- Strategic Planning
- Special Events Coordination
- Leadership and Team Building
- Time Management
- Media Planning
- Retail Management
- Public Relations
PROFESSIONAL EXPERIENCE
Manager, Airport Retail Management ~ Atlanta, GA Jan 2010-present
Demonstrates dynamic leadership abilities by identifying and fostering the promo
tional growth of employees and developing top-performing, customer-oriented team
s. Assists with optimizing staff productivity and reversing underperforming oper
ations through effective supervision of 7 sales associates. Maintains daily stor
e operations through efficient use of visual merchandising techniques and implem
enting key marketing analytics and demographics for use in sales presentations.
Focuses on customer loyalty and retention rate by effectively resolving customer
issues and offering superior service and expertise with all tech matters. Acti
vely assists with product pricing and enhancing store profit margin by pushing w
eekly corporate-driven sales promotions and increasing brand awareness.
EDUCATION
Bachelor of Arts in Public Relations 2008, Clark Atlanta University ~ Atlanta, G
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