Highly SUSCESSFULL and results-oriented management professional who possess exce

ptional communication skills and a thorough understanding of how important it is

TO LEAD BY EXAMPLE and bring associates and management as one team, ensuring th
at THE ASSOCIATES ARE ASSETS. Ability to drive sales and operations that increas
e efficiency and company profit. Strong background in developing associates, and
merchandising. Exceptional integrity believing that Morale is the key to succes
s. Possess solid problem-solving skills, analytical, and organizational skills.
PROFESSIONAL EXPERIENCE
HOME DEPOT - Hayward, California 2/2008 - PRESENT
Store Manager
Manages the largest volume store in District 295 with $42 MM in sales and $9MM
in inventory, 200 associates, and six assistant managers.
* Propelled store to bonus and profit first time in five years and has continue
d to do so each quarter
* Reduced turn-over ratio by 20%
* Improved customer service by 120 basis points over previous years and was num
ber1 in the district in 2009
* Propelled merchandising standards and overall shop ability to levels the stor
e never seen before
* Store ranks 175 over all out of 900 stores in the Western Region for 2009.
Pittsburg, California 7/2007 -2/2008
Acting Store Manager
Selected and assigned by District Manager to take over Pittsburg Store due to th
e Store Manager quitting 2 weeks before inventory and only half the store was re
ady, which resulted in being selected in the new corporate leadership training p
rogram (SMDP) and graduated in top five of eighty participants.
* Got store ready for inventory by implementing strategic pack downs, and staff
ing
* Exceptional improvements on store appearance and merchandising by 180 degrees
* Immediate boast in associates' morale and overall store atmosphere
Emeryville, California 2/2005 - 7/2007
Assistant/Co-Store Manager
Hand-picked and assigned by District Manager to assist store management with sev
eral issues and opportunities including inventory preparations and merchandising
standards
* Managed and executed two successful inventories
* Managed several departments simultaneously all making sales plan
* Took on additional responsibilities including being the acting Store Manager,
district project such as district trainer to high potential department supervis
or and mentor to new district ASMs.
Concord, California 11/2003 - 2/2005
Assistant Store Manager
Recruited to be part of one of the largest sales volume ($100+ millions annually
) Home Depot Store in the country.
* Managed various departments which all exceeded sales plans
* Coached, taught, trained, and developed 3 department heads to ASMs and 3 regu
lar associates to DH.
* Lead, planned and executed inventory teams that resulted to .09% whereas prev
ious was a 1.3%.
* Selected by District Manager to go to Emeryville to help turn around the stor
e, it had many issues.
TARGET - San Ramon, California 1999 - 2003
Executive Team Leader
Hand-picked to provide leadership and direction to 6 departments managers and ov
er 200 team members of national retail store with $65 million in annual revenues
. Oversaw merchandising operations, logistics, develop associates, product prici
ng and daily functions while ensuring all employees upheld customer service stan
dards.
* Introduced documentation and communication requirements for department manage
rs to improve inventory control, identify merchandise needs and accurately forec
ast product requirements.
* Maximized productivity from departmental managers through prioritization of t
asks and implementation of daily operational routines.
* Recognized by district executives for innovative training methods and ability
to mentor and coach new management candidates.
* Revitalized merchandising standards to reflect corporate objectives and instr
ucted store personnel in effective sales closing techniques.
CIRCUIT CITY - Dublin, California 1995 - 1999
Sales Manager
Supervised the training procedures while, overseeing sales floor performance for
major electronics store with $20 million in yearly sales. Evaluated sales floor
service needs and prepared schedules to provide adequate coverage.
* Analyzed local market activity to ensure product prices remained superior to
competition.
* Trained new associates to sell
* Trained new ASM as well.
* Training efforts resulted in revenue improvements across all store levels inc
luding turnaround of appliance department into regional top performer.
EDUCATION AND CERTIFICATIONS
UNIVERSITY OF PHOENIX - Concord, California Currently Enrolled
Bachelor's of Science in Business Management Program
ALLIED BUSINESS SCHOOL- Laguna Hills, California 2003
Completed certification in Microsoft Office Professional and Property Management
2003
DEPARTMENT OF REAL ESTATE - Sacramento, California 2003
Agency ethics and conduct of real estate trust fund accounting and handling 2003
Fair housing, Selling businesses in California
SAN FRANCISCO STATE UNIVERSITY - San Francisco, California 1991 - 1992
Successfully completed course work in Finance, Real Estate Sales and Appraisal
STATE OF CALIFORNIA REAL ESTATE LICENSE 1992