More than four years in Geographic Information Systems (GIS) and
cartography. Sixteen years customer service experience in information technology software and hardware support. Two years of professional database administration experience. Two years designing web pages using NetObjects Fusion and Lotus Domino Designer. Sixty WPM typing speed. Knowledge of advanced features of MS-Excel and Word. Degrees in Environmental S tudies and Biology. SELECTED EXPERIENCE: Owner - Santis Mapworks, LLC., Seattle, WA. 8/09 to present Utilize Manifold System, Global Mapper, ArcGIS, MS-Excel, MapSource, Adobe Illustrator and Avenza Mapublisher to produce cartographic and graphic-design output for clients such as Square One Map Company, LLC, the U.S. Forest Service and self-published work. Responsible for day-to-day operations including accounts payable, receivable, an d contacting vendors. GIS Manager / Cartographer - Kulshan Cartographic Services & Square One Map Company, LLC., Bellingham, WA. 1/06 to 7/09 Utilized Manifold System, Global Mapper, ArcGIS, MS-Excel, Adobe Illustrator and Avenza Mapublisher to produce cartographic and graphic-design output for clients such as Wash. State Parks, Green Trails, Inc, the U.S. Forest Service, and Wash. Dept. of Fish and Wildlife. Collected geographic data of hydrology, remote sensing imagery, topography, hiki ng trails and roads for use in custom topographic and road maps. Spent a week and a half working alone, in the field collecting data for two rece ntly-launched California Green Trails maps. Spearheaded a Chuckanut Recreation Map project which received very favorable reviews, sold over one-thousand copies, and was utilized by the City of Bellingham. Maintained both Macintosh and Windows software. Wrote VBScript code to vastly increase data-export speeds from Manifold System, which was used in multiple projects, including three Forest Service ranger district maps. Supervised one employee. Training Database Administrator - Mid-Columbia Engineering, Inc., Bellingham, WA. 10/03 to 9/05 Updated departmental web site using Lotus Domino Designer and NetObjects Fusion. Modified 20+ Lotus Notes-based databases at Ferndale oil refinery. Generated technical documentation for training purposes. Designed Lotus Notes-based employee re-certification tracking database. Adjunct Faculty Member / Biology Department Computer Technician Department of Biology, City University of New York Bronx Community College, Bronx, NY. 9/01 to 8/03 Repaired Macintosh and PC hardware and software. Maintained academic software on all departmental computers. Installed 16 Macintosh computers in computer lab. Virtual Herbarium Imaging Assistant - New York Botanical Garden Imaging Lab, Bronx, NY. 1/02 Photographed two thousand herbarium type specimens. Copied image files onto a server that were later displayed on the world wide web . Computer Technician / College Assistant - Information Technology Resources, CUNY , Lehman, Bronx, NY. 12/99 to 7/01 Answered help desk phones and repaired hardware and software campus-wide. Helped upgrade 40+ office PC's to Dell systems running Windows XP Professional. Academic Support Specialist / Computer Lab Manager, Computer and Information Services, State University of New York Purchase, Purchase, NY. 3/98 to 8/99 Managed 22 computer lab consultants. Maintained hardware and updated software on over 90 PCs in five computer labs. Installed networking equipment. Taught computer classes to hundreds of students and faculty about MS-Excel, Word, PowerPoint, UNIX e-mail and basic computer concepts. Research Intern - Lloyd Center for Environmental Studies, S. Dartmouth, MA. 9/97 to 12/97 Conducted field research of state-listed moths, and hundreds of species of Lepidoptera. Produced tables and graphs for a 168-page inventory report using SYSSTAT and Lotus 1-2-3. Instructed students ages 13-15 about the migration of the monarch butterfly. Helped collect GPS data. Salesperson - The Bit Bucket, Sudbury, MA. 6/92 to 8/92 Floor sales of Bit Bucket IBM compatibles, Macintosh products, and Hewlett Packa rd Company printing products. SELECTED SOFTWARE: Applications: ArcView GIS 3.2, ArcGIS 8.2, 9.0, 9.2; Manifold System 6.5, 7.x; Global Mapper 6.x - 10.x; Avenza Mapublisher 5.0, 6.2, 7.6; Adobe Photoshop CS, GoLive CS; Adobe Illustrator 10, CS2, CS3; WordPerfect 2000; Lotus Domino, NetObjects Fusion; MS-Word, Excel, Access, PowerPoint, Outlook; Quickbooks 2009; OpenOffice Calc, Writer; Statview 5, JMP 4.0, SPSS, R, SYSTAT; Database Queries: SQL; Markup: HTML, XML. Operating systems: Macint osh OS 9.x, 10.x; UNIX; Red Hat Linux; Ubuntu; Windows 9x, 2000, XP Pro., Vista, Windows 7. EDUCATION: Cornell University Summer Program (1990) B.S. in Environmental Studies, State University of New York, Buffalo (Summer 199 7) B.A. in Biology, City University of New York, Lehman (Spring 2002)