JAMES M.

GERARD
806 Benton Harbor Drive East * Jacksonville Florida 32225
jg48bebe@westpost.net * Home: 734-785-0679 * Mobile: 734-552-0523
Results-oriented, driven IT Project Manager with extensive expertise in the inst
allation, maintenance, updating and support of complex technical solutions.
SUMMARY OF QUALIFICATIONS
* Proven expertise in delivering technical operations and infrastructure project
s.
* Adept in planning and executing the implementation of technical solutions.
* Hands-on leader with background in leading cross functional teams across all p
roject phases.
* Strong background in the installation and upgrade of the hardware for the Dat
abase Racks, Power, Network, Telecom and Cable (Ethernet and Fiber).
PROFESSIONAL EXPERIENCE
IT IMPLEMENTATION SPECIALIST (contractor) 2010 to Present
K-FORCE, INC. City, State
* Oversee a complete overhaul of Liberty Mutual Financial's PCs and network by r
eplacing antiquated systems with the latest technology and equipment.
LEAD PROJECT TECHNICIAN (contractor) 2009 to 2010
ROLLOUTS, INC. Chaska, MN
* Provided expert technical support to EnQii, Inc. in the installation, upgrades
, updates and maintenance of computer hardware, software, networks and periphera
ls for a high volume health clinic.
* Delivered comprehensive training and support to office staff to ensure the eff
icient operation of new technology.
IT PROJECT COORDINATOR (contractor) 2008 to 2009
COMPUCOM SYSTEMS, INC. Dallas, TX
* Spearheaded the conversion of antiquated Allstate, Co. agency-owned computers,
network and peripherals to agent-owned equipment, utilizing the latest technolo
gy.
ROLLOUT/REFRESH IT TECHNICIAN (contractor) 2008
DIRECTSOURCE, INC. Chanhassen, MN
* Oversaw a comprehensive update of POS equipment for large retail outlets, incl
uding the removal of old equipment and the installation of major scanner base an
d control arms updates.
* Updated Genesys interactive program as implemented thru the employment kiosk.
* Modernized the POS cash register with new software to manage the scanners.
* Enhanced operations of the net client server with new, state-of-the-art periph
erals and software.
* Improved security system by upgrading and the DVR video receiver with new secu
rity software and hardware.
IT CONSULTANT / IMPLEMENTATION SPECIALIST (contractor) 2006 to 2008
STRATEGIC STAFFING SOLUTIONS Detroit, MI
* Hired as an IT Consultant and Implementation Specialist at the AT&T Inc. Enter
prise Data Center in Southfield, Michigan, but promptly promoted to Data Center
Manager, responsible for change management, asset management, vendor relations a
nd project planning & execution.
* Directed multiple projects, including installations, de-installations, upgrade
s and updates of servers, software, and peripherals for the 5000+ Enterprise Dat
a Center.
* Supervised IT resources and vendors to implement daily activities of multiple
projects within the AT&T Inc. enterprise.
* Communicated status of the projects to management, clients, vendors, IT resour
ces and the project team.
* Implemented Project Management methodologies thru VPMO (Virtual project Manage
ment optimization) and PMI. Input costing, progressive elaboration, PMBOK(R) G
uide as assertive guidelines.
CERTIFICATIONS
CompTIA A+ N+ Security+ MCSA
Certified Microsoft MCP 1
CCNA (Mindleaders)
MS Office Suite 2003 - 2007
Dell (DRAC)
HP Server Implementation