MICHAEL KINGETER

18386 West Dawn Drive, Surprise, AZ 85374

352.345.3365 * mk4ee956@westpost.net
QUALIFICATIONS SUMMARY

Articulate and educated in health sciences and health services administration, c

omplemented by an operations management background, positioned to leverage exper
tise as a Customer Service Director.
* Healthcare / Administration: Dynamic professional with a solid management back
ground, including planning and directing projects, overseeing staff, and impleme
nting policies and procedures. Experience providing direct patient care in an em
ergency room facility. Educated in health services administration.
* Collaboration & Coordination: Adept at developing and fostering close working
relationships. Strong leader and effective communicator, capable of directing an
d working with staff to complete projects within established timelines.
* Communication Strengths: Effective communicator, skilled at building rapport w
ith diverse individuals. Results-oriented strategic thinker who thrives in dynam
ic and fluid environments while remaining pragmatic and focused.
* Key Strengths: Skilled at finding solutions that ensure security, integrity, a
nd utilization of resources. Excellent analytical, decision-making, and problem-
solving skills. Maintain safe, secure and healthy work environments by establish
ing, following, and enforcing standards and procedures.
EDUCATIONAL BACKGROUND

Bachelor of Science in Health Science; Health Services Administration Minor (200

9)
UNIVERSITY OF CENTRAL FLORIDA, Orlando, FL (3.65 Cumulative G.P.A)
MEMBER, GOLDEN KEY INTERNATIONAL HONOR SOCIETY
MEMBER, PHI KAPPA PHI HONOR SOCIETY
Associate of Arts (2004)
PASCO-HERNANDO COMMUNITY COLLEGE, Brooksville, FL (3.96 G.P.A)
MEMBER, PHI THETA KAPPA HONOR SOCIETY
LISTED IN WHO'S WHO AMONG STUDENTS IN AMERICAN JUNIOR COLLEGES
RECIPIENT OF SUNTRUST BANK NANCY WILKES SCHOLARSHIP ON TWO SEPARATE OCCASIONS
EXPERIENCE HIGHLIGHTS

UNIVERSITY OF CENTRAL FLORIDA, Orlando, FL

Student ~ Health Sciences / Health Services Administration (2007 - 2009)
Completed numerous courses, including Organization and Management, Quality Manag
ement, Computer Fundamentals for Business, Health Care Economics and Microeconom
ics. Developed and conducted numerous PowerPoint presentations. Utilized equipme
nt such as microscopes, spectrophotometers, titration methods, and performed oth
er sterile and non-sterile techniques, including agarose gel electrophoresis.
* Compiled and organized information contained in laboratory reports, including
analysis of data, specifically in the natural sciences, such as biology, microbi
ology, general chemistry, organic chemistry, physics, human anatomy, and physiol
ogy.
* Coordinated group projects for various courses, including Introduction to Publ
ic Health and Professional Development for the Health Professions.
BAYONNET POINT REGIONAL MEDICAL CENTER, Hudson, FL
Volunteer (2006)
Assisted nurses in providing direct patient care in an 18-bed emergency room. Pr
ovided comfort and assistance to families and patients. Informed nurses of patie
nt needs. Updated patients regarding their physical status and medications.
ACTION AMUSEMENTS, Piscataway, NJ
President, Operations Manager (1990 - 2000)
Oversaw the daily operations of a vending and amusement game route. Solicited ne
w clients, presenting information on updated vending and amusement industry equi
pment. Negotiated contract agreements. Managed all financial aspects. Maintained
detailed records, including equipment maintenance, cash collections and payroll
records. Monitored inventory. Repaired and maintained electronic equipment, inc
luding machinery and games. Trained and oversaw staff performance.
* Developed company from scratch, building it into a successful, profitable ente
rprise within a short time period.
AB VENDING, Carteret, NJ
Manager / Supervisor (1991 - 1996)
Operated a vending and amusement equipment company. Maintained a route of electr
onic equipment at approximately 50 business locations throughout New Jersey. Wor
ked closely with accounts, providing information on contract options, equipment
availability, service, commissions, and deliveries. Negotiated contract agreemen
ts. Reported status of accounts to the owner on a daily basis. Maintained record
s, made payments, and scheduled equipment rentals.